→ We will only undertake a task if it is safe, in accordance with procedures and we have been trained and authorized to do it. → We will ask about hazards, risks and task changes before starting a task. → We will always comply with rules, standards and procedures; and never take short-cuts. → We will always stay alert and continually assess risks. → We will act immediately when we see at-risk behavior or conditions. → We will stop the job immediately and seek help if we are in doubt or feel a situation is unsafe. → We will always consider the safety of others and not put them at risk.

By the time you read this, everyone in the USA will have completed the classroom training on Golden Rule 1. We asked a few of the employees across the country what they thought Golden Rule No. 1 meant for them.

Transport NewsletterInsight Special - July 2015

Golden Rule 1- Personal Ownership for Safety

Ali Azan City of Industry Driver“I will take personal ownership and accountability for all of my actions and behavior.”

Jaime Reyes City of Industry Driver “It is a responsibility of all people who work for Linde. Safety is very important and must be considered 24/7.”

Kurt Komatsubara Transport Manager, Sacramento “If everyone used Golden Rule #1, we would not need the other seven.”

Scott Wells, Rock River Driver "Personal ownership means to me that whenever I am engaged in any activity concerning my job or driving, I am responsible for everything I do. Accountability means doing what is right and needs to be done, even if I am not directly responsible for it.”

Lou Niebla, Fleet Trainer shown here leading a class at City of Industry, had this to say, “Taking ownership for safety; not blaming others for incidents or the traffic for your actions.”L to R: Rowel Castillones, Lou Niebla, Manuel Espinola, Fabian Sanchez, Frank Pelayo, Jaime Reyes, Ali Azan, Ralph Hernandez

Bobby Campbell, Torrance Driver, says, "Personal ownership means doing the right thing when no one is looking. We take that seriously here in Torrance, and everyone helps each other.”

Jorge Martinez, Torrance Driver, says "Personal ownership means

taking the time to be safe all the time. Not taking short cuts.”

Ramon Munoz, Torrance Driver, says "Personal ownership means caring for the people, customers, and equipment around you all the time. This is what we do in Torrance.”

Patrick Lee, Area Transport Manager Torrance, says "Personal ownership is not only what we do, but also what we do not do. We make decisions all day that affect the lives of those around us, and we have a responsibility to our families, Linde, and our community to ensure we make the safest decisions. In Torrance, we are committed to taking action toward resolving the safety challenges and barriers we face as a Linde team.”

Mark McComb, Rock River Driver "It means that every day I will arrive at work or life with the intent to do the best and to be professional, caring, and concerned, not only for myself but for others around me.”

Kevin A. Ellis, Shop Foreman at Pekin While at work I try and maintain a safe work environment. When outside vendors show

up to do work here at the plant, I make every attempt to have the vendor adhere to LINDE's SAFE WORK PRACTICES and if they are NOT complying, I will and have confronted them about what they are not complying with and most make every attempt to comply. However, there have been some vendors that did NOT want to comply and they were told to leave the premises if they could not or would not comply. While at home I continue to try and stay safe by using hearing protection or goggles while doing yard work or whatever that may pose a threat to my well-being.”

L to R: Bobby Campbell, Jorge Martinez, Ramon Munoz and Patrick Lee

Think of highway-rail grade crossings as a special type of intersection, but one where the train always has the right of way. Most commercial vehicle drivers are very familiar with the "rules of the road" from their early driver training but over time they can begin to forget some of them.

Approximately 4,000 times per year, a collision occurs between a train and a highway vehicle at one of this country's 262,000 public and private highway-rail grade crossings. Of those crossings, more than 158,000 are “public at-grade crossings “-- crossings at which a public road crosses railroad tracks at grade. Compared to a collision between two highway vehicles, a collision with a train is 11 times more likely to result in a fatality and 5.5 times more likely to result in a disabling injury. The average freight locomotive weighs between 140 and 200 tons, compared to the average commercial vehicle weight of 40 tons. Many freight trains weigh in excess of ten thousand tons. Any highway vehicle, even a large truck, is crushed when struck by a moving train. The train's weight, combined with the likelihood it is unable to stop to avoid a collision, make it an enormous hazard to highway vehicles.

When must you stop?Before crossing at-grade any track or tracks of a railroad, the driver of any Linde vehicle transporting hazardous materials must stop the vehicle before the stop line (if present) and not less than 15 feet from the nearest rail and must not proceed until it is safe to do so. When it is determined safe, proceed in a gear of the vehicle that will not require manually changing gears.

A stop is not necessary at a crossing:1. Controlled by a police officer or flagger 2. Controlled by a traffic control device (traffic light) 3. A streetcar crossing, or railroad tracks used exclusively for industrial switching purposes,

within a business district. 4. An abandoned railroad grade crossing which is marked with a sign indicating that the rail

line is abandoned. 5. An industrial or spur line railroad grade crossing marked with a sign reading "Exempt."6. 7 Steps for Safety at Highway-Rail Grade Crossings

• Approach with care Warn others that you are slowing down. Turn on 4-way flashers. Use pull-out lane if available.

• Prepare to stop Turn off fans and radio and roll down windows. Know where your cell phone is for use in emergency. Stop at least 15 feet, but not more than 50 feet, from nearest rail.

• Look and listen both ways, carefully Bend forward to see around mirrors and A-pillars.

• If it won’t fit, don’t commit Do not enter a crossing unless you can drive completely through without stopping! And, remember, trains are wider than the track. Before you pull onto the track, make sure there is enough room on the other side for the back of your vehicle (and any overhanging cargo) to be at least 3 feet beyond the furthest rail.

• Look again Before you move, look again in both directions.

• Cross tracks with care Signal, watch for a safe gap, pull back onto the road if you used a pull-out lane. Use highest gear that will let you cross without shifting.

• Keep going once you start, even if lights start to flash or gates come down.

Check out the new Linde Facebook page designed to deliver the latest news to our drivers. Send email to sheri.peek@linde.com to request an invitation. You will need a Facebook account to access.

The compliance corner by Guy Dalton

Highway-Rail Grade Crossing Safety and Requirement to Stop

02 Insight Special - July 2015

Linde North America, Inc. is a member of The Linde Group. Linde is a trading name used by companies within The Linde Group. “Linde” and the Linde logo are trademarks of The Linde Group. © The Linde Group 2015. All rights reserved.

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Did you know that there is a Linde Driver’s Facebook group?

If you have a Facebook account and would like to join the Linde Driver’s group, send an email to Sheri Peek at sheri.peek@linde.com and request an invitation.

Get company newsGet the latest information on the transport organizationGet safety information

An intense weeklong meeting of the Region Americas Deliver team ended with a commitment to excellence. The team focused on three vital issues: Collaboration, Commitment and Challenge –

1. Collaboration across the organization; sharing and clarifying who, what and how things should be done.

2. Commitment from each individual to lead employees towards the Transport Vision and Mission.

3. Challenging individuals and the organization to ensure we all perform to the best of our ability and that the next steps are faithfully followed.

“This was a customer-focused operations meeting with much emphasis around safety and performance,” said Byung Kim, Head of Transport Operations CSCM. “This week was invaluable in building a cohesive team and I have confidence this team can take our organization to the next level and set the industry standard.”

Key discussions focused on Golden Rule #1 (Personal Ownership for Safety) and how each of us can challenge ourselves and the organization to truly believe that ZERO incidents are possible. With an organization as large as Linde and with the numbers of drivers and lone workers we employ, it’s hard to fathom ZERO as a reality. John Frinzi, Regional Transport Manager – East, helped us break down the enormity of our goal. “What if we challenged ourselves to be safe for the next minute, hour, day, week … does that sound attainable?” Many nodded their heads yes because any goal broken down into smaller segments is easier to reach.

It’s up to each person to keep themselves and their co-workers safe. It’s up to Linde’s leaders to create a culture to make safety more manageable and believable and to keep the momentum towards the truly achievable ZERO.

Mark Motter, Head of Deliver – Region Americas, closed with this comment, “To achieve operational excellence not only takes this team’s strong leadership and commitment, but also for the supervisors, managers and drivers to choose that it is possible.”

RAS Deliver Team Meeting

02 Insight Special - July 2015

(Left to Right) Monique Armstead, Dan Rafferty, Victor Kamantauskas, Kyle Kuntzman, Mitch Young, Bindiya Sullivan, Cheng Choo, Shawn McCormick, Joe Morales, Bruce Berthold, Jeffrey Baba, Dan Moist, Mark Motter, Priscila Fogaca, Jeffrey Pugatch, Alisson Fernando Segala, Ralph Howe, John Frinzi, Joel Kamp, Thomas Love, Byung Kim, Andrew Smith

CALIFORNIA

NEVADAUTAH

IDAHOOREGON

WASHINGTON

ARIZONA

COLORAD0

WYOMING

NEW MEXICO

British Columbia

03 Insight Special - April 2015

We have a lot of new faces for you this month as we round out the last of the planners! We are introducing you to not only the west region, but also to our gas hydrogen and helium planners. Additionally, we have the floating planners, which we refer to as “floaters.” The west region has its work cut out since it is farther away from all other regions when it needs support or additional resources. Luckily, these planners are skilled to schedule the region through any challenge, from LA traffic to berry season!

Meet Your West Region, GH2, GHE, and Floating Planning Teams!

Cortez, CORichmond, CATorrance, CA

City of Industry, CASacramento, CA

The RockiesTrail, BCVancouver, WA

GH2 and GHE – All Locations

Ali and John handle all of your CO2 needs for California. They also branch out to the Colorado area. Ali recently moved to the desk from coverage while John joined us two years ago from Penn State. Together the two take on a handful of high usage, erratic customers that keep their days interesting.

Chris is a resident planner in this region as he has been scheduling City and Sacramento for a few years and is partnered with new planner Alex. They schedule the ASU customers in California, heavy in the aerospace and food freezing industries.

Both planners are new to this region. Gene has been with Linde for many years while Elliott just joined us this spring. These planners have to be flexible with their dispatch as Vancouver supplies Intel, one of our biggest customers. Berry season is also a factor on this desk as summer demand increases significantly.

Jodi and Sandy handle the countries’ GH2 and GHE planning, consisting of over 12 locations combined! They schedule all tube trailer customers, from modulars and jumbos to importing product from overseas; they know the ins and outs of the tube trailer business.

The floating team, headed by Barb, consists of senior planners that are able to schedule any desk in the country. They help cover the center when other planners are on vacation or at location visits. Every day is a “Monday” for them as they often change desks daily depending on where the need is. Floaters also sit with new planners and assist as they learn.

Ali Korona John Schwartz

Chris Kennedy Alex Frantz

Elliot Cohen Gene DeStefanis

Sandy Kunsman Jody Frick

Mark CarvalhoJarod RhinehartBarbara Kanusky Bill FibickMarc Brunetti

Floaters – All Locations

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You can have the newsletter delivered direct to your home email account. Simply send an email with the subject line “subscribe to newsletter” to sheri.peek@linde.com

The newsletter is a publication of the Transportation Leadership Board (Jeff Baba, Bruce Berthold, Guy Dalton, Chris Donohue, John Frinzi, Tom Kamantauskas, Joel Kamp, Byung Kim, Kyle Kuntzman, Shawn McCormick, Mark Motter, Dan Rafferty, Bindiya Sullivan, Ed Windsor and Mitch Young) and is published quarterly.

If you have an interesting topic to share, please send to Byung.Kim@linde.com.

Linde North America, Inc.575 Mountain Ave., Murray Hill, NJ 07974 USAPhone 1-908-771-4861 Fax 1-908-771-1460 www.lindeus.com

Linde North America, Inc. is a member of The Linde Group. Linde is a trading name used by companies within The Linde Group. “Linde” and the Linde logo are trademarks of The Linde Group. © The Linde Group 2015. All rights reserved.

Congratulations to Jeff Ryan, transportation supervisor at Sacramento, California and Hugh McLarnon, transport manager at Richmond, California. This was Ryan’s longest ride as a cyclist at a one-day Ride 2 Recovery's fundraising Honor Ride covering more than 76 miles from the state capitol in Sacramento to neighboring cities and back. Ride 2 Recovery, a groundbreaking Veterans program started in 2008, saves lives by restoring hope and purpose. It gives the public the opportunity to ride with healing heroes and enlisted military on a non-competitive, fun ride. Some 20 Honor Rides will take place throughout the year, with distances varying from 10 to 100 miles. To check for an event in your area, visit ride2recovery.com.

(See full article published in InSight May 13, 2015)

These employees were presented with gold coins for their project involvement far beyond their job scope.

(See full article published in InSight May 20, 2015)

In California, riding to help vets recover

Oklahoma/ West Texas area safety stand-down

05 Insight Special - July 2015

Southern California area transport manager Hugh McLarnon, right, also participated with Ryan, left.

Left to right: Supply area manager DJ Henderson; instrument technician Clynt Johnson; operations technician Todd Smith; driver trainer Cleveland Tharp; and booster pump operator/driver-trainer Danny King.