johnson & johnson top pharma company in social media, gsk and pfizer follow

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Global Top 10 Pharma Companies on Social Media JANUARY, 2014

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Key Findings: Johnson & Johnson is the most social Pharma company in the world followed by Glaxo Smith Kline and Pfizer. Johnson & Johnson is the most mentioned brand on social media. Bayer has the most active and the highest fan base on Facebook. As a result Bayer is ranked no. 1 on Facebook among all competitors. Pfizer scored the highest on Twitter.

TRANSCRIPT

Page 1: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Global Top 10

Pharma Companies

on Social Media JANUARY, 2014

Page 2: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Key findings

• Johnson & Johnson is the most social

Pharma company in the world followed

by Glaxo Smith Kline and Pfizer.

• Johnson & Johnson is the most mentioned

brand on social media.

• Bayer has the most active and the highest

fan base on Facebook. As a result Bayer

is ranked no. 1 on Facebook among all

competitors.

• Pfizer scored the highest on Twitter.

Page 3: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Rank Company name Simplify360

Score

1 Johnson & Johnson 82

2 Glaxo Smith Kline 77

3 Pfizer 76

4 Merck & Co 74

5 Novartis 69

6 Bayer 67

7 Eli Lilly & Co 56

8 Sanofi 51

9 AstraZeneca 49

10 Novo Nordisk 45

TOP 10 MOST SOCIAL PHARMA COMPANIES

Page 4: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Rank Company Name Buzz

Score Rank Company Name

Facebook

Score Rank Company Name

Twitter

Score

1 Johnson

& Johnson 95 1 Bayer 84 1 Pfizer 91

2 Merck & Co 89 2 Novo Nordisk 79 2 Eli Lilly & Co 85

3 Glaxo Smith

Kline 84 3 Glaxo Smith Kline 59 3 Bayer 77

4 Pfizer 79 4 Johnson & Johnson 54 4 Novartis 76

5 Novartis 74 5 Pfizer 54 5 Glaxo Smith Kline 72

6 Sanofi 68 6 Novartis 47 6 Johnson & Johnson 69

7 AstraZeneca 63 7 Roche Holding 44 7 Roche Holding 68

8 Bayer 58 8 Abbott Laboratories 40 8 Merck & Co 64

9 Eli Lilly & Co 53 9 Boehringer-Ingelheim 40 9 Bristol-Myers Squibb 53

10 Amgen 47 10 Eli Lilly & Co 39 10 Boehringer-Ingelheim 42

PARAMETER WISE BREAKUP OF SCORES

FINAL INDEX IS A FUNCTION OF BUZZ SCORE, FACEBOOK SCORE AND TWITTER

SCORE

Page 5: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

21,094

14,864

14,127

12,022

10,648

10,357

6,760

4,701

3,381

2,577

2,091

1,711

1,592

1,543

1,349

679

343

151

0 5,000 10,000 15,000 20,000 25,000

Johnson & Johnson

Merck & Co

Glaxo Smith Kline

Pfizer

Novartis

Sanofi

AstraZeneca

Bayer

Eli Lilly & Co

Amgen

Novo Nordisk

Roche Holding

Abbott Laboratories

Bristol-Myers Squibb

Boehringer-Ingelheim

Astellas

Daiichi-Sankyo

UCB

JOHNSON & JOHNSON IS THE MOST MENTIONED BRAND

Social media mentions of the top Pharma companies,

January 2014

Page 6: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

19%

14%

13%

11%

10%

9%

6%

4%

3%

2%

2% 2%

1% 1%

1% 1% 0%

0%

Johnson & Johnson

Merck & Co

Glaxo Smith Kline

Pfizer

Novartis

Sanofi

AstraZeneca

Bayer

Eli Lilly & Co

Amgen

Novo Nordisk

Roche Holding

Abbott Laboratories

Bristol-Myers Squibb

Boehringer-Ingelheim

Astellas

Daiichi-Sankyo

UCB

In terms of SM mentions, Market in the state of Oligopoly

Top 4 companies cover 56% of the buzz. This shows a case of oligopoly.

* This is considering only a subset of companies so actual data considering all Pharma companies may vary. Still top 4 companies covering

56% is a case of concern for others.

Page 7: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

1.184

1.101

0.911

0.896

0.836

0.753

0.689

0.628

0.596

0.383

0.364

0.25

0.183

0.169

0.112

0.073

0.048

0.015

Johnson & Johnson

Bayer

Pfizer

Eli Lilly & Co

Merck & Co

Glaxo Smith Kline

Novartis

Boehringer-Ingelheim

Roche Holding

Sanofi

Abbott Laboratories

Bristol-Myers Squibb

Novo Nordisk

Amgen

AstraZeneca

Astellas

UCB

Daiichi-Sankyo

Thousands

JOHNSON & JOHNSON IS THE MOST TWEETED

No. of mentions on Twitter, January 2014

Page 8: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

0 500 1000 1500 2000 2500 3000

Tweets

made

Following Count

Size of the bubble

represents the number

of followers

PFIZER, LILLY MOST FOLLOWED ON TWITTER

Page 9: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

-1000

4000

9000

14000

19000

24000

0% 1% 1% 2% 2% 3% 3% 4% 4% 5%

No. of

people

engaged o

n F

ace

book

%ge of fans engaged

*Bubble size represents number of fans

BAYER IS A CLEAR LEADER IN FACEBOOK Bayer has highly active fan base and at the same time a very high fan base.

Facebook engagement quadrant, January 2014

Pharmaceutical Industry, Global, Source: Simplify360

Leaders

Page 10: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Share of fans in Facebook

35%

34%

7% 6%

5%

5% 2%

2%

1% 1%

1%

1%

0%

Bayer

Johnson & Johnson

Novo Nordisk

Pfizer

Glaxo Smith Kline

Boehringer-Ingelheim

Novartis

Abbott Laboratories

Roche Holding

AstraZeneca

Merck & Co

Sanofi

Eli Lilly & Co

Bayer and Johnson & Johnson combined constitutes 70% of the Industry’s fan base.

Pareto Rule true here. 4 firms cover almost 87% of the fan base.

Other companies need to pull up their sleeves and fight back.

Page 11: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Methodology

Simplify360’s proprietary listening tool is used

for collecting the data and counting the

number of mentions for each company.

The parameters considered for Twitter and

Facebook were also gathered through

Simplify360.

A total of 20 global companies were

considered in the analysis.

Page 12: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Simplify360 – The Leader of Social Business Intelligence

Most admired brand for Social Media Research on Slideshare

Top 10 Product Technology Company by TechSparks 2010

Listed amongst TOP 10 SMM tools by PR2020 and SocialMedia8

Page 13: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Social Business

Intelligence

www.simplify360.com

Simplify360 is the leading social business intelligence.

Offerings include:

• Social Marketing Suite for agencies

• Social Contact Centre for BPOs

• Social Command Centre for Enterprises

We enable businesses to perform Online Reputation Management, Customer Service,

Community Management, Social Media Research & Brand Auditing; Online Sales Lead

Generation, and Consumer Sentiment Analysis.

Page 14: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow

Leaders use Simplify360

Clients

Partners Worldwide

Brazil and LatAM Saudi Arabia

USA

Worldwide

Singapore & India

Page 16: Johnson & Johnson Top Pharma Company in Social Media,  GSK and Pfizer follow