john r. baldwin, ph.d. school of communication illinois state university [email protected] november...
TRANSCRIPT
So….What do we mean by “difference”?
Overlapping bell curves Diversity among
difference Changing (co-)cultures Race & Gender: Who is
“more different”? The haunting question:
Are differences between groups greater than the differences within groups?
Top Challenges for Women & Men (Barbara Annis & Associates)
Challenges for Women
Challenges for Men
•Dismissed because of communication style•Ignored, interrupted•Tested•Third Sex (identity)•Excluded, avoided•Tokens
•Confused•Careful (eggshells!)•“Reverse Discrimination”•Difficult supporting women•Communication
(http://baainc.com/baarticle1.htm)
Deborah Tannen’s Approach
Women
Rapport
Collaboration
Men
• Report
• Competition
Deborah Tannen (cont’d)Women Men
• Interruptions
• Telling stories
• Nonverbal feedback (mm hmm)
• Posture & NV communication
Another way to see the same thing
http://www.genderwork.com/services/organizationaldev.html
Gender Linked Language Effect
Male Leadership—Female Leadership
[Natalle, 1996]
Competitive Organizes
hierarchically Transactional Objective: to win High control Reason & analysis Low emotional
involvement “Sports team” models Command/control
leader
Bottom line: cooperation
Organizes in teams Interactive Objective: quality
output Shared control High performance
standards Empathy & Support Collaborative
interaction Democratic
See also: http://www.womentodaymagazine.com/career/differences.html
When Women and Men Communicate
Women Men•Forced to choose “womb” or “brain”—can’t use both•If feminine, incompetent; if competent, not feminine•As men age, they gain wisdom & power; as women age, they gain wrinkles & irrelevance
•Men can’t show emotions & be masculine at the same time•Men aren’t allowed to play “traditional” career roles & be seen as successful•Men who support women’s advances are not “masculine.” Those who don’t are “chauvinist”
Double Binds
Changing Gender Generalizations
The changing womanFeminism
○ Liberal○ Radical
Women in sportsWomen reclaiming
identity
The changing manMetrosexualsUbersexualshttp://seattletimes.nwsource.com/cgi-bin/PrintStory.pl?
document_id=2001999488&zsection_id=268448455&slug=kleiman08&date=20040808; http://seattletimes.nwsource.com/html/businesstechnology/2001999488_kleiman08.html; http://www.philly.com/mld/dailynews/12879530.htm
Stereotypes of Women (Wood, 1999)
Stereotyping is the “major reason behind the gender gap in leadership”
--Ilene H. Lang, President, Catalyst
www.aribella.com/genderbias.htm, in Washingtonpost.com (10/30/05)
[See also http://www.intekworld.com/Newsletters/February2002/gender_comm.htm ]
Sex object:Pleasing appearance
Mother“not serious
professionals” Iron Maiden Child
Stereotypes of Men (Wood,
1999)
Who stereotypes women in the workplace?
“In other words, men run the organization and women support them. That just the way most of us think, right?...But why, after all this time. . . Are we still putting women in their stereotypical places?”
--Amy Joyce, Washingtonpost.com, 10/30/05
Sturdy Oak:Self-containedNot weak or reliant
FighterNo room for “wimpy”
commitmentAggressiveConflicting
BreadwinnerSuccess objects
Communication and Power…
Separation Accommodation Assimilation
Nonassertive •Avoiding•Maintaining interpersonal barriers
•Increasing visibility•Dispelling stereotypes
•Emphasizing commonalities•Averting controversy
Assertive •Intragroup networking•Exemplifying strengths
•Using liaisons•Educating others
•Extensive preparation•Overcompensating
Aggressive •Attacking•Sabotaging
•Confronting•Gaining advantage
•Mirroring•Strategic Distancing
From M. P. Orbe, M. P. (1998) Constructing co-cultural theory: An explication of culture, power, and communication. Thousand Oaks: Sage.
What is a “Co-Culture”?
A group that has little or no say in creating the dominant structure of society
E.G. Ethnic or religious minorities, homosexuals, the disabled, etc…
Why learn about co-cultural communication?
“Identification and explication of the communication practices of co-cultural groups are valuable and important for understanding how persons, marginalized in a dominant society, communicate with those who have direct access to institutional power.”
FOR MORE INFO...
--Orbe, 1998 (p. 86)
Background to CCT
Standpoint (feminist) theoryEach group has partial knowledgeSome partial knowledges are more
complete than others: Subordinate group knows dominant more than dominant knows subordinate (why?)
It is important to learn perspectives of subordinate groups (why?)
Background to CCT Muted Group (feminist) theory
Dominant group shapes the language of a society
Co-cultures must create their own language to make sense of their reality
Yet, dominant culture privileges one speech code (dominant) over the other (co-cultural), often through ridicule, marginalization, and (perhaps unintentional) dominance in modes of language creation and propagation
Six Universal Influences1. Preferred Outcomes—“What
communication behavior will lead to the effect that I desire?”
2. Field of Experience– “What past interactions have I had with dominant group members that will influence my current behavior?
3. Abilities– “What are my physical and psychological limitations in communicating with the dominant culture?”
Continued…
4. Situational Context– “In what situation am I communicating with the dominant culture?”
5. Perceived Costs and Rewards— “What do I stand to gain and lose from an interaction with a member of the dominant culture?”
6. Communication Approach– “Which of the three approaches will I employ to achieve my preferred outcome?”
1. Assimilation – trying to get rid of all cultural differences in an attempt of fit into the dominant culture.
2. Accommodation – insisting that the dominant culture reinvent or change the rules of society so it can incorporate the life experiences of each co-culture group.
3. Separation – rejecting the notion of forming a common bond with dominant group and seeking to maintain separate group identities outside the dominant structure.
1. Nonassertive – behaviors in which individuals are seemingly inhibited and non-confrontational; putting the needs of others before one’s own.
2. Assertive – communication practices that encompass self-enhancing expressive behavior that takes into account the needs of others and one’s self.
3. Aggressive – communication practices that can be perceived as hurtfully expressive and self-promoting. Aggressive practices assume control over the choices of others.
Female Managers with Male Employees
1. Don’t take it personally if some men don’t particularly like working with or for a female. (It’s just a job; you don’t have to be liked).
2. Be direct, concise, and to the point in conversation. Don’t assume he will pick up subtle cues or ask for information.
3. Don’t offer help apologetically. Just give suggestions directly.
4. Lighten up a little. (you can have a sense of humor and gain credibility also).
--Judith Tingley: Suggestions for Genderflexing
Male Managers with Female Employees1. Listen and talk, rather than tell.2. Treat your female subordinate equally.
(same opportunities to deal with tough tasks, interesting projects, hard or physical work)
3. Recognize the need for difference in how you communicate(e.g., jokes, military or sports metaphors)
4. Give more positive feedback about performance than you think might be necessary in managing men (women may need more approval—on performance, not appearance)
--Judith Tingley: Suggestions for Genderflexing
Solutions… “Cultural” differences Describe, don’t evaluate Recognize value differences Be aware of attribution Be aware of stereotypes (yours &
theirs!) Be aware of different meanings Know yourself! Look for similarities (too) Don’t confuse people with cultures Talk through differences
Solutions…Prejudice & Stereotypes Be a situational leader Win respect Step out of your comfort zone Led go of the need to be liked Practice leadership and accountability Learn to laugh [Terri Mrosko, www.aribella.com/genderbias.htm]
Is that all there is?
Solutions…and Questions
What solutions and strategies have worked for you?
What questions do you have?
To contact speaker: [email protected]