Copyright @ 2015 JobStreet.comKarthegayan SivaramanChief invigilator at British Council(+60) 0149316150 | karthegayan_sivaraman@yahoo.com | 25 years old | SelangorExperience11 months CurrentCustomer Service ExecutiveHong Leong Bank BerhadEducationUniversiti Tunku Abdul Razak (UNIRAZAK)Bach Degree, Business/ Management (Nov 2014)NationalityMalaysiaExperienceNov 2014 - Present(6 months )Chief invigilatorBritish Council | Kuala Lumpur, MalaysiaInvigilate Exams for British Council.l for government school English teachersInstall British Council software into schools pcs Re-launch British Council software before exams starts at venue.Download all the exam components before candidates sit for examAfter candidates done with exam upload data via online After examination over send written report to officeJun 2014 - Present(11 months )Customer Service ExecutiveHong Leong Bank Berhad | Selangor, MalaysiaMonthly SalaryMYR 2,500Answer inbound calls. Assist customer on all sort of inquiries in regards of their credit cards, current account and savings account. Also assist on their loan accounts too. Apart from that my duty is also assist them on their loan application from their credit card like Cash On Call and Balance Transfer accounts.Feb 2014 - Present(1 year 3 months )Executive partner support carelinePACKET ONE NETWORKS (MALAYSIA) Sdn Bhd | Selangor, MalaysiaMonthly SalaryMYR 500i just had finished internship program at greenpacket.-have to attend to the business of the company faithfully,diligently and perform all duties which have been assigned to me to the best of my abilities.-attend to partner's enquirers,request and complaints promptly through all approved communication channels and tools in professional manner.-perform and complete any ad hoc task as and when assigned by superiors-Demonstrate good telephony etiquette and email skills when dealing with both internal and external customers.-Take accountability of follow through and any action required to ensure that customers case(s)/ticket(s)(even complex cases)are resolved to ensure customers are delighted and satisfied.-troubleshooting customers problems.EducationNov 2014Universiti Tunku Abdul Razak (UNIRAZAK)Bachelor's Degree in Business Studies/Administration/Management | MalaysiaMay 2011Universiti Tun Abdul Razak (UNITAR)Diploma in Business Studies/Administration/Management | MalaysiaGradeGrade C/2nd Class LowerSkillsAdvancedLeadership And Interpersonal SkillsIntermediateProblem Solving Skills, professional etiquettes, People Management, Keyboarding SkillsBasicProject Management, resource managementLanguagesProficiency level: 0 - Poor, 10 - ExcellentLanguageSpoken Written Relevant CertificatesTamil (Primary) 10 10 -Bahasa Malaysia 10 9 -English 8 8 -Jobstreet English Language Assessment (JELA)Date Taken13 Jan 2014Score34/40Additional InfoPreferred Work LocationAnywhere in Malaysia, Anywhere in SingaporeOther InformationI am a Fresh Graduate (Bachelor's Of Management) with experience . I can adapt any working environment. I am a quick learner and if i am selected for this job i will be more willing to take necessary training that job profile would require to give my best to the organization.About MeTelephone Number(+60) 05-7520639AddressSelangor, Malaysia