job satisfaction and life satisfaction: a profile analysis
TRANSCRIPT
Job Satisfaction and Life Satisfaction: A Profile AnalysisAuthor(s): Janet P. Near, Robert W. Rice and Raymond G. HuntSource: Social Indicators Research, Vol. 19, No. 4 (Nov., 1987), pp. 383-401Published by: SpringerStable URL: http://www.jstor.org/stable/27520711 .
Accessed: 18/06/2014 10:58
Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at .http://www.jstor.org/page/info/about/policies/terms.jsp
.JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range ofcontent in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new formsof scholarship. For more information about JSTOR, please contact [email protected].
.
Springer is collaborating with JSTOR to digitize, preserve and extend access to Social Indicators Research.
http://www.jstor.org
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
JANET P. NEAR, ROBERT W. RICE AND RAYMOND G. HUNT
JOB SATISFACTION AND LIFE SATISFACTION:
A PROFILE ANALYSIS
(Received 15 June, 1986)
ABSTRACT. The form of the relationship between job satisfaction and life satisfaction was examined through a profile analysis of subgroups of respondents. Survey respon dents were classified as high on job satisfaction and life satisfaction, low on job satisfac tion and life satisfaction or in two intermediate categories (low on one, high on the
other). Results of discriminant analysis indicated that the four subgroups could be
systematically characterized by different profiles. Prediction of the subgroup in which an individual would be classified, based on the profile, was not highly reliable, however.
Recent reviews of the literature regarding the relationships between
work and nonwork domains of life have concluded that feelings and
activities associated with work life influence those in nonwork life;
likewise, feelings and activities off the job may affect life at work
(Champoux, 1981; Kabanoff, 1980; Near et al., 1980; Staines, 1980). Yet conflicting evidence is suggested by the finding that levels of job satisfaction and life satisfaction are not strongly correlated (Rice et al,
1980). Global analyses of the "average American" thus leave some doubt as
to how and why work life and nonwork life may be related. Without
such knowledge, the true relationship between Quality of Work Life
(QWL) and Quality of Life (QOL) cannot be understood (Near, 1983). Evidence of a relationship between QWL and QOL would certainly add to the importance of managerial QWL programs. Thus both theory and practice would benefit from this understanding. As a result, this
study focuses on specific subgroups of the population, profiling the
characteristics of survey respondents who say they feel similarly pleased or displeased with life and work.
Social Indicators Research 19 (1987) 383?401. C 1987 by D. Reidel Publishing Company.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
384 JANET P. NEAR, ETAL.
COMPENSATION AND SPILLOVER
The Issue of Intention
Some years ago Wilensky (1960) postulated that people may relate
their work and nonwork lives in one of two ways: they may allow
positive or negative experiences from one domain to generalize or
spillover to the other or they may compensate in one domain for
disappointments experienced in the other. Evans and Bartolom? (1980)
argued that spillover and compensation may occur with regard to
activities on and off the job or with feelings on and off the job. An
example of spillover of activities is provided by the individual who
reads a great deal on and off the job; compensation would involve the
avoidance of reading off the job in favor of some more active behavior.
An example of spillover of feelings might be that an individual hates the
job (i.e., negative feeling) and therefore feels likewise alienated from
family (negative feeling); in contrast, this individual might compensate
by drawing greater satisfaction from involvement in family life (positive
feeling). Studies of spillover and compensation have thus focused on
both feelings and activities.
By and large, however, such studies have not distinguished between
the similarity of activities or feelings between work and nonwork and
the meaning of the similarity. As Kando and Summers (1971) pointed out, just because an individual engages in dissimilar activities on and off
the job does not mean that he/she has sought these dissimilar activities
intentionally in order to compensate for dislike of one set of activities.
In other words, a negative correlation between types of activities on and
off the job does not necessarily indicate that an intentional strategy of
compensation has been adopted by workers; the negative correlation
may exist for a variety of reasons, only one of which is the intent or
strategy of the worker. In fact, survey results suggest that other factors
may well be involved in this correlation (Anthony and Rice, 1982). If compensation and spillover imply conscious strategies adopted by
workers to negotiate the relationships between their work and nonwork
lives, then other terms are needed to connote the simple statistical
association between work and nonwork activities and feelings. Kahn
(1981) has referred to a positive association between work and non
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 385
work activities or feelings as "consistency," a term which implies no
deliberate strategy of the worker to create spillover between these
domains.
These individuals who show contrasting patterns of life and job
satisfaction (one low, the other high) represent a group who show
"complementarity'* according to Kahn (1981). Some of these individuals
may be actively compensating in one domain for disappointments in the
other; again, this cannot be determined from our data. What can be
assessed is the degree to which our respondents show contrasting or
complementary patterns of job and life satisfaction.
Profiles of Satisfaction
Focusing for the moment on attitudes toward life and work, rather than
behaviors associated with both domains, people may be classified in
one of four subgroups, the first two representing consistent patterns and the second two complementary patterns: satisfied with job and life,
dissatisfied with job and life, satisfied with job but dissatisfied with life, and satisfied with life but dissatisfied with job. Those who are satisfied
with both job and life presumably differ in some significant ways from individuals falling into one of the other three categories.
Examination of correlational relationships between job and life
satisfaction does not permit determination of the real patterns of
relationships between variables. For example, the low positive correla
tion found in most studies (Rice et al, 1980) probably indicates an
amalgamation of individuals in each of the three main categories:
consistency, complementarity and segregation (Dubin, 1956, 1976) or
lack of relationship between the two domains.
The purpose of this study is to conduct a profile analysis of the
characteristics common to members within each of the four subgroups which allows a determination of the nature of differences between
subgroups. Earlier studies have not addressed this question specifically, however, their findings serve as a basis for educated guesses about the
characteristics of individuals in at least two of the four categories. Marx's classic discussion (Marx and Engels, 1939) of the concept of
alienation has been interpreted in many ways. At a most simplistic level
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
386 JANET P. NEAR, ETAL.
he seemed to be saying that workers alienated from their jobs would
become alienated from family and friends, and finally themselves. In
effect, feelings of dissatisfaction and displeasure with the job have
spread to other areas of life. If Marx's alienated worker were to
participate in an attitude survey, it seems likely that he/she would
report less than average levels of satisfaction with job and life.
Blood and Hulin (1967), studying the worker who seemed to be alienated from middle-class norms (which they termed "anomic,"
following Durkheim, 1947), found that workers so classified were most
likely to reside in urban areas. More recent studies have indicated that
dissatisfied and possibly alienated workers were also more likely to
have grown up in urban areas (Ruh et ai, 1975; Wanous, 1974). Kabanoff and O'Brien (1981), investigating the activities of workers
on and off the job, found that workers involved in dull, repetitive activities on the job were most likely to engage in likewise passive,
repetitive activities off the job. Similar results have been reported by other researchers; for example, alienated workers are less likely to
participate in political activities off the job (reviewed by Near et aL,
1980). Kabanoff and O'Brien took their analysis a step further, how
ever, finding that workers who engaged in similar and negative activities
on and off the job were more likely than others to be young, male,
poorly educated and earning a low income.
Studies of workers who associate positive activities or feelings with
both job and life have been even more limited in number. Champoux
(1981) found that workers in positions offering high job scope (i.e., skill
variety, autonomy, task identity, task significance and feedback) were
more likely to perceive their jobs to be similar to their lives away from
the job. Evans and Bartolom? (1980), studying European managers, found that high levels of job stress and job satisfaction were also
associated with the spillover of feelings between work and nonwork; in
other words, these managers saw their work world as being closely linked to their lives off the job.
These studies seem to indicate two conclusions. Similar but negative
feelings and activities associated with work and nonwork may be most
likely among individuals who reside in an urban area or grew up in an
urban area, are young, male, relatively uneducated and relatively poor. In contrast, similar and positive feelings and activities associated with
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 387
work and nonwork are more likely to be reported by individuals who
are in challenging but stressful occupations.
HYPOTHESES
Extensions of these descriptions are plausible; for example, if people feel negatively about both their jobs and lives, it seems likely that they
will express negative attitudes about other aspects of thier lives. Other
demographic characteristics may also be related to these general
expressions of satisfaction. It could be predicted, for example, that
minorities would be less satisfied with job and life than whites. Like
wise, marital status may play a part; married individuals may be more
likely to be satisfied with work and life than unmarried individuals.
These predictions are obviously speculative, based on results from a
limited number of studies or on assumptions about what constitutes the
"good life." These ideas, albeit exploratory, may be stated as formal
hypotheses which predict a package of characteristics, or profile,
thought likely to be related to negative feelings regarding job and life.
Thus:
HI Demographic Variables. The subgroup of respondents with low
job satisfaction and low life satisfaction is more likely than
other subgroups to be: male, nonwhite, unmarried, young and
low on education.
H2 Geographic Variables. The subgroup of respondents with low
job satisfaction and low life satisfaction is more likely than
other subgroups to have grown up in an urban area or to
currently reside in an urban area.
H3 Socioeconomic Status. The subgroup of respondents with low
job satisfaction and low life satisfaction is more likely than
other subgroups to have a low income and to reside in poorly
kept housing.
H4 Job Variables. The subgroup of respondents with low job satisfaction and low life satisfaction is more likely than other
subgroups to be unemployed or to have jobs of lower task
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
388 JANET P. NEAR, ETAL.
scope, indicated by low occupational prestige with shorter
tenure on the job.
H5 Positive Attitudes. The subgroup of respondents with low job satisfaction and low life satisfaction is less likely than other
subgroups to rate favorably other aspects of the living situation
(e.g., housing, health, and life over past years).
METHOD
Respondents
Interviews were completed in 1975 with 1041 respondents from
western New York, through the Erie-Niagara Area Survey (due to
missing data, 389 responses were analyzed). This omnibus survey covered many topics, including data reported here, and was sponsored
by investigators who participated on a time-sharing basis.
The respondents represent a stratified random sample of residents in
the Buffalo, New York SMSA, clustered by blocks. Comparison of this
local sample to recent national samples showed few differences in terms
of demographic characteristics. Despite the fact that the data are now
over ten years old, it seems likely that the relationships being examined
would not have changed greatly. That is, there is no theoretical reason
to believe that the relationships between variables would be different in
data collected more recently.
Measures
The indicants of job satisfaction and life satisfaction are, respectively,
single-item measures of job satisfaction and life satisfaction (in this
sample, r ?0.30).
The job satisfaction item required respondents to rate their present or most recent job on a four-point scale (1
? very satisfied, 4 ?
very
dissatisfied). The question asked "On the whole, how satisfied (are/
were) you with the work you (do-did on your last job)? Would you say
you (are/were..."
The life satisfaction item was rated on a five-point scale (1 ?
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 389
extremely satisfied, 5 ? not satisfied). The question was worded as:
"Taking everything into consideration, how satisfied are you with life in
general at the present time? Would you say you are..."
These items (and distributions of responses to them) are very similar
to those used in previous studies of overall job and life satisfaction.
Andrews and Withey (1976), for example, measured life satisfaction
with an item very similar to ours; their primary measure of subjective
well-being was the average response to such an item asked twice in the
interviews. Campbell et al (1976) likewise used a similar life satis
faction question; responses to this question composed half of their
overall Index of Weil-Being (the other half was the average of eight semantic differential items). Campbell et al (1976) also measured job satisfaction with a single survey item. It may have been preferable to
use measures composed of multiple items, but there is precedence for using items similar to the ones used in the present study. More
importantly, our measures displayed empirical patterns similar to those
reported in earlier studies of job satisfaction and life satisfaction.
The remaining variables fell into five categories: (1) demographic ?
race, sex, marital status, age and years of education; (2) geographic ?
grew up in or currently lives in rural area, urban area or suburbs; (3) socioeconomic status ? household income in dollars and interviewer's
ratings on ten-point scale of appearance of respondent's home and
neighborhood (i.e., how well-kept) (4) job variables ? employment
status, occupational prestige using Duncan's index (Duncan, 1961), and number of years of tenure on the job; (5) other attitudes ?
respondent's ratings of his/her health (five-point scale), neighborhood
(four-point scale) and life satisfaction over time (three-point scale with
alternative responses reflecting that life has gotten better, worse, or
stayed the same).
Procedures
Respondents were classified in terms of their relative levels of job satisfaction (JS) and fife satisfaction (LS). Four subgroups were created:
those found to be above the median on job satisfaction and life satisfac
tion (high JS/high LS); those below the median on both job satisfaction
and life satisfaction (low JS/low LS); those below the median on job
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
390 JANET P. NEAR, ETAL.
satisfaction but above the median on life satisfaction (low JS/high LS); and those above the median on job satisfaction but below the median
on life satisfaction (high JS/low LS).1 Subgroup membership was thus
based on the respondent's scores on the measures of job satisfaction
and life satisfaction.
Differences among subgroups were tested with multiple discriminant
analysis. This method allowed comparison of responses from four
subgroups of respondents: those high on both job satisfaction and life
satisfaction (high JS/LS), those low on both job satisfaction and life satisfaction (low JS/LS) and those low on one but high on the other.
RESULTS
The form of the relationship between JS and LS, specified as subgroup
membership, is taken as the classification variable in the analysis.
Discriminating variables included those measures described above.
Intercorrelations among these variables are shown in Table I.
A few variables did not enter the discriminant analysis because their
tolerance level was too low (e.g., sex). Three significant functions
emerged (Table H).
The Discriminant Functions
The variables with strongest coefficients on the first function were
respondent's rating of health and neighborhood (inversely related). On
the second function, the strongest coefficients were represented by life
satisfaction over time, respondent's rating of neighborhood, whether the
respondent lived in a suburban or a rural area (both inversely related) and being widowed. Variables most strongly associated with the third
function were age (inversely related), health, being nonwhite, education
and growing up in the suburbs (inversely related).
Subgroup Classification
Table HI list the group centroids for each subgroup on each discriminant
function. The first group, low JS/low LS loads negatively on the first
function. The second group, low JS/high LS, loads negatively and
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 391
moderately on the second and third functions. The high JS/low LS
group receives a high positive score on the second function. Finally, the
high JS/high LS group receives a moderate and positive score on the
first function.
Inspection of the strongest discriminators indicates different charac
terizations of each of the four groups. The results show the high JS/high LS subgroup to be characterized by a positive score on the first
function, indicating a group of people who are in good health and living in a good neighborhood.
Perhaps not surprisingly, the subgroup of people that is characterized
by low JS/low LS scored negatively on this first function, and thus
reflects a mirror opposite to the first group. They are in poor health
and living in a poor neighborhood.
People who are high JS/low LS (Group 3) show low life satisfaction
over time, live in the city in a poor neighborhood and are widowed.
Their low levels of life satisfaction seem to be accounted for by factors
other than the job, especially living space (i.e. poor, urban neighbor
hood), marital status (i.e., widowed) and chronic dissatisfaction (i.e., low
life satisfaction over time). A negative score on a second function is received by the subgroup
that is low JS/high LS. They also score negatively on the third dis
criminant function. Neither score is very large, and the fact that they score on two functions may make this group most difficult to distinguish; at the very least, it seems to fall into two subcategories.
The first of these two subcategories, by virtue of its negative score
on the second discriminant function, could be characterized as: non
widowed respondents high on life satisfaction over time and living in a
good neighborhood in the suburbs or in a rural area.
The second subcategory of people who are low JS/high LS are old, in good health, living in poor neighborhoods (as rated by interviewer)
not in the suburbs; they are white, low in education, and grew up in the
suburbs. They thus differ from the other subcategory in terms of age,
health, neighborhood, race and education.
Patterns of Relationships
Most people fall into subgroups showing consistency or spillover
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
392 JANET P. NEAR, ETAL.
TABLE I
Means, standard deviations and correlations among variables*
Variables SD 1 10
0.25 -
0.18 -0.01 -
0.16 -0.28 -0.07 -
0.18 -0.24 -0.01 0.65
(1) Life satisfaction over rime: poor 00 1.00 ?
(2) R's rating of health:
poor 0.00 1.00 0.20
(3) Occupational prestige (Duncan's SES) 42 22.46 -0.06
(4) Job tenure 9 8.93-0.03
(5) Is rating of home:
poor 0.00 1.00 0.20
(6) Ts rating of neighbor 0.00 1.00 0.18 hood: poor 0.00 1.00
(7) R*s rating of neighbor hood: poor 0.00 1.00-0.08-0.13 0.06 0.09-0.27
(8) Lives in rural area 0.11 0.31 0.00 0.02-0.02 0.03 0.03
(9) Uves in suburbs 0.48 0.50 -0.17 -0.15 0.21 -0.02 -0.31
(10) Lives in city 0.41 0.49 0.17 0.14-0.20 0.01 0.29
(11) Grew up in rural area 0.18 0.38-0.01 0.14-0.08 0.09 0.07
(12) Grew up in suburb 0.12 0.33-0.07-0.17 0.03-0.16-0.05
(13) Grew up in city 0.69 0.46 0.06 0.01 0.05 0.05-0.02
(14) Education 0.12 3.05 -0.08 -0.32 0.52 -0.18 -0.18
(15) Household income
(dollars) 13,682 850 -0.21 -0.26 0.30 0.09 -0.24
(16) Age (year) 44 19 0.04 0.37 0.00 0.64-0.11
(17) Sex(1-female, 2-male) 1.54 0.50 0.11 0.09 0.09-0.21-0.02
(18) Race(1-white, 2-nonwhite) 1.06 0.23 0.02 0.12-0.15-0.05 0.29
(19) Registered voter
(1-yes,2-no) 1.27 0.44 0.09 0.02 0.15-0.24 0.15
(20) Marital status: married 0.66 0.47 -0.16 -0.04 0.11 0.25 -0.12
(21) Marital status: divorced 0.03 0.18 0.14 0.02 -0.01 -0.03 0.06
(22) Marital status:
separated 0.02 0.15 0.10 0.09 -0.06 -0.01 0.13
(23) Marital status: widowed 0.09 0.29 0.17 0.17 -0.03 0.02 0.02
(24) Marital status:
single 0.19 0.40 -0.04 -0.12 -0.09 -0.27 0.06
(25) Employment status: retired 0.11 0.31 0.02 0.18 0.00 NA -0.06
(26) Employment status: disabled 0.03 0.18 0.10 0.32 -0.07 NA 0.08
(27) Employment status: housewife 0.15 0.35 0.03 0.04 -0.01 NA -0.05
(28) Employment status: student 0.02 0.12 -0.02 -0.07 -0.05 NA -0.05
-0.36 -
-0.03 0.04 -
-0.40 0.18 NA -
0.42 -0.20 NA NA -
0.10 -0.04 0J0 -0.15 -0.04 -0.08 0.01 0.01 0.21 -0.21 -0.02 0.02 -0.25 -0.04 0.19 -0.22 0.02 -0.01 0.21 -0.20
-0.23 0.06 0.01 0.23 -0.25 -0.06 0.13 0.01 0.00-0.01
-0.02 -0.04 -0.03 -0.01 0.03
0.36 -0.20 -0.09 -0.23 0.29
0.12-0.11 0.02-0.08 0.07
-0.09 0.06 0.00 0.13 -0.13
0.08 -0.05 -0.01 -0.08 0.09
0.09 -0.06 -0.01 -0.08 0.09
0.04 0.07 0.00-0.08 0.08
0.01 -0.08 0.01 -0.03 0.02
-0.03 0.10 0.00 0.00 0.00
0.09 -0.05 -0.03 -0.09 0.11
-0.03 -0.01 0.07 0.00 -0.04
-0.01 -0.01 -0.04 0.00 0.02
* r > 0.07 is significant, p < 0.01. r > 0.06 is significant, p < 0.05.
NA ? not applicable, due to calculation of dummy variables. N ?
513, due to missing data.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 393
TABLE I
Means, standard deviations and correlations among variables*
11 12 13 14 IS 16 17 18 19 20 21 22 23 24 25 26 27 28
NA -
NA NA -
-0.17 0.12 0.06 -
-0.03 0.12 -0.06 0.37 -
0.11 -0.22 0.05 -0.34 -0.22 -
-0.04 -0.15 0.06 -0.08 -0.13 0.03
0.08 -0.09 0.00 -0.15 -0.14 -0.05 0.04 -
0.06 0.02-0.07-0.07-0.11-0.26 0.02 0.04
0.09 -0.08 -0.01 0.07 0.13 0.04 -0.09 -0.10 -0.10 -
-0.03 -0.04 0.06 0.01 -0.12 -0.04 0.09 0.08 0.04 NA -
0.00 -0.02 0.02 -0.06 -0.12 0.00 0.08 0.10 0.03 NA NA -
0.00 -0.09 0.06 -0.24 -0.25 0.43 0.15 0.04 -0.06 NA NA NA -
-0.09 0.19-0.05 0.11 0.12-0.34-0.08 0.02 0.14 NA NA NA NA -
0.06 -0.07 -0.01 -0.19 -0.22 0.54 -0.07 -0.03 -0.07 -0.12 -0.05 -0.01 0.30 -0.04 -
0.01 -0.04 0.02 -0.15 -0.17 0.15 0.10 0.04 -0.01 -0.13 0.02 0.12 0.18 -0.02 NA -
0.05 -0.06 -0.01 -0.07 -0.05 -0.04 0.38 -0.06 0.07 0.18 -0.04 -0.05 0.01 -0.19 NA NA -
-0.02 0.03 -0.01 0.09 -0.01 -0.12 0.05 0.10 -0.01 -0.02 0.00 0.01 -0.04 0.05 NA NA NA
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
394 JANET P. NEAR, ETAL.
TABLE n
Results of discriminant analysis
Variables Standardized discriminant
function coefficients
Life satisfaction over time: low
Age (years) R's rating of health: poor Lives in suburbs
Lives in rural area
R's rating of neighborhood: poor Race (1
? white, 2 ?
nonwhite) Education (years) Job tenure (years) Household income (dollars) R is registered voter (1
? yes, 2 ?
no) Marital status: married
Marital status: widowed
Marital status: divorced
Marital status: separated Fs rating of neighborhood: poor Fs rating of home: poor
Employment status
Occupational prestige (Duncan's SES) Grew up in rural area
Grew up in suburbs
-0.24
-0.25
-0.52
0.08
-0.07
-0.34
-0.18
-0.22
0.29
0.23
-0.16
0.19
0.10
0.08
0.08
0.03
-0.04
0.05
0.04
0.11
0.24
0.62
-0.07
0.14
-0.33
-0.33
0.31
-0.23
-0.27
0.10
0.22
0.26
0.16
0.32
0.00
0.05
0.06
-0.02
-0.08
0.20 0.27
-0.15
-0.05
-0.46
0.26
0.56
-0.19
0.13
0.48
0.34
-0.15
-0.03
0.05
-0.04
-0.13
0.21
-0.16
-0.24
0.19
0.08
-0.10
0.07
-0.33
N ? 380 (due to missing data).
between job satisfaction and life satisfaction (N ?
634) although sizeable minorities show complementarity or compensation (N
? 355).
Among those subgroups high on job satisfaction the only consistent
pattern seems to be favorable ratings of housing and neighborhood. The subgroup which shows consistency (i.e., high JS/high LS) also rates
its health positively while the subgroup that shows complementarity
(i.e., high JS/low LS) rates its long-term life satisfaction poorly. Such
findings are neither particularly surprising nor illuminating. The other subgroup showing complementarity (i.e., low JS/high LS)
is also concerned with neighborhood, as members of this group live in
the city. One subcategory within this group actually rates its neighbor hood positively and shows high long-term life satisfaction. The other
subcategory is older, white and not highly educated. Again, there seem
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS
TABLE HI
Group centroids
Groups Discriminant functions
1
Group 1: low JS/low LS
Group 2: low JS/high LS
Group 3: high JS/low LS
Group 4: high JS/high LS
-0.71
0.16
-0.06
0.54
-0.10
-0.40
0.85
0.01
0.17
-0.41
0.28
-0.28
Function
Characteristics of Functions
Eigenvalue
Percent
variance
Cannonical
correlation
Wilks lambda
0.25
0.15
0.09
51.50
30.46
18.05
0.45
0.36
0.28
0.64
0.80
0.92
to be few common denominators here. The final consistent subgroup
(i.e., low JS/low LS) of course, shows characteristics opposite to those
of the high JS/high LS subgroup. The tendencies associated with each group should be viewed with
caution, however, as only 49% of all cases could be correctly classified
on the basis of knowledge of these selected measures (see Table TV). Correct predictions of actual group membership were least difficult to
obtain for the high JS/low LS and high JS/high LS subgroups but even here the odds of predicting correctly are not much better than even.
Thus, although there appear to be some differences among the four
subgroups which can be characterized rather systematically, these
differences represent only tendencies which are not strongly associated
with membership in any subgroup.
Further, computation of a coefficient of discriminatory power
(Tatsuoka, 1970) indicated that only 36% of the variability in these
variables could be attributed to subgroup membership. Thus, subgroup
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
396 JANET P. NEAR, ETAL.
TABLE IV
Classification of respondents into subgroups
Actual group membership * Predicted group membership
1
Group 1: low JS/low LS
Group 2: low JS/high LS
Group 3: high JS/low LS
Group 4: high JS/high LS
46% 21% 16% 16%
16% 44% 26% 14%
14% 13% 53% 16%
14% 17% 21% 53%
* 49% of all cases correctly classified.
membership may not be reliably associated with these variables, in
other samples.
The Findings
It was predicted that members of the low JS/low LS subgroup would
show particular demographic characteristics. In fact, age, sex, race,
education and marital status were unrelated to membership in this
subgroup, contrary to prediction. The second hypothesis argued that members of the low JS/low LS
subgroup would be more likely to have grown up or live currently in an
urban area. Neither prediction was upheld. It was expected that members of the low JS/low LS subgroup would
have lower socioeconomic status. This hypothesis was not supported. The fourth hypothesis predicted that this subgroup would have poor
working conditions. Partial support was indicated in that members of
the low JS/low LS subgroup had low job tenure. This subgroup was no
more likely to be unemployed or to have low occupational prestige, however.
Finally, it was expected that these interviewees would rate their
situations less favorably. This hypothesis was supported: they rated less
favorably their neighborhoods and their health. Yet, life satisfaction
over time was unrelated to membership in this subgroup.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 397
DISCUSSION
Results of discriminant analysis suggest that there are few characteristics
on which people who show how levels of satisfaction with job and life
differ from others. The strongest predictors of membership in this
subgroup are the interviewees' own ratings of their health and neigh
borhoods, two of the three attitudes expressed by each interviewee.
Thus, their overall view of life does not seem to be very favorable and,
further, shows consistency of feelings and conditions in work and
nonwork situations.
Predictive Power
The findings do support the expectation that people differ in the ways
they use to relate work and nonwork lives. About twice as many
respondents show similar levels of job satisfaction and life satisfaction
as are high on one but low on the other; these results support earlier
findings regarding the relative proportions falling into such categories
(Evans and Bartolom?, 1980). Across all subgroups, accurate prediction of membership may be
made for nearly half (49%) of the respondents. With improved measure
ment of more characteristics of work and nonwork life, the predictive
power of this equation might be increased substantially. Subgroup
memberships explains over one third of the variance in measures of
working and living conditions used here.
Such results suggest that different types of people tend to use
different mechanisms for integrating their work and nonwork lives.
Overlap among the characteristics, however, implies that use of dif
ferent mechanisms is not a stable characteristic but varies with living and working situations. For example, respondents rating their neigh borhood favorably may be either high JS/high LS or low JS/high LS, possibly indicating that they move between these two subgroups,
depending perhaps on situational variables. Thus, like Kabanoff and
O'Brien (1980), our results suggest that characteristics of the four
subgroups overlap somewhat. This overlap suggests that the subgroup
membership of the individual varies considerably with the situation.
Further, this encourages speculation that reactions to work and non
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
398 JANET P. NEAR, ETAL.
work are not totally stable characteristics, but vary over time if a person encounters new workplace and/or living conditions.
Our results seem to indicate some real differences between individ
uals with positive consistency between work and nonwork attitudes and
those with negative consistency. Our inability to accurately predict which of these groups an individual will fall into suggests that their
boundaries are not totally clear, however. Perhaps consistency and
complementarity are patterns observable in most peoples' livess at
different times and depending on the situation. If so, then further
studies should be directed at the assessment of situational changes which may cause changes in patterns of relationships between work and
nonwork lives.
Limitations of the Study
Implicit in the current study is the notion that work and other domains
of life can be separated or related, just as work and particular domains
(e.g., leisure) of life can be separated or related. Yet, from another
perspective, job satisfaction and life satisfaction must logically be
interrelated as a part-whole phenomenon. That is, job satisfaction must
logically constitute some part of the broader construct of life satisfac
tion; thus, the question regarding spillover between the two must be
"how much" not "whether." From this perspective, consistency or
complementarity between job and life satisfaction represents a some
what different type of phenomenon than consistency or complementarity between ? for example
? job satisfaction and leisure satisfaction. Our
analyses here thus depart from the more traditional analyses of
consistency and complementarity between work and other specific domains (e.g., Kabanoff and O'Brien, 1980).
Yet, from another perspective, job and life satisfaction do exert
influence over each other, that is, the whole (i.e., life satisfaction) does
influence the part (i.e., job satisfaction). Evidence of a reciprocal
relationship (Schmitt and Bedeian, 1982), though made murky by
conflicting results (Near, 1985; Orpen, 1978; Schmitt and Mellon,
1980), suggests that any interrelationship between the two variables
may be two-way. From this view, then, it is as logical to examine the
relationship between job satisfaction and life satisfaction as between
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 399
job satisfaction and any other domain satisfaction. This is an issue
which requires further theoretical consideration as well as empirical
investigation.
Beyond this, the results of the present study are clearly disappointing. It would be surprising indeed if individual differences do not explain
patterns of relationship between job satisfaction and life satisfaction.
Further research ? with a more extensive list of individual differences
variables ? is needed to verify (and hopefully overturn!) the results
obtained here (Rice et al, in press).
Implications
Given that job satisfaction spills over to life satisfaction and that life
satisfaction spills over to job satisfaction for at least some of the people some of the time, it seems that performance on the job may be at least
partly related to events and feelings associated with life outside the
workplace. Although this a truism that managers have acknowledged for many years, it is not clear that they have actually done anything about it. Informally, managers may need to be more aware of their
subordinate's lives off the job, so as to try to prevent negative spillover in either direction. Formally, they may have to consider changes in
organizational structure that help employees cope with pressures off the
job (e.g., day care centers) lest these pressures reduce performance on
the job. It has been argued that one factor in the success of Japanese
management is the emphasis on employees as people with personal life
demands as well as demands in work life; the holistic concern with
employees is argued to make those employees feel, in return, greater commitment to the firm (e.g., Ouchi and Price, 1978). Perhaps it is time
for American managers as well to recognize the forces of compensation and spillover and their potential impact on life at work.
ACKNOWLEDGEMENT
The authors would like to thank Boris Kabanoff, Dennis W. Organ, and Donald A. Wood for comments on earlier drafts of this paper. Requests for reprints should be sent
to Janet P. Near, Department of Management, School of Business, Indiana University,
Bloomington, IN 47405.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
400 JANET P. NEAR, ETAL.
NOTE
1 The analyses were repeated using the mean to classify respondents into subgroups.
The results were virtually identical to those produced when respondents were classified
on the basis of median scores.
BIBLIOGRAPHY
Andrews, F. A., and S. B. Withey: 1976, Social Indicators of Well-Being in America:
The Development and Measurement of Perceptual Indicators (Plenum Press, New
York). Anthony, S. M. and R. W. Rice: 1982, 'Work and nonwork: An analysis of personal
meaning,' paper presented to the American Psychological Association.
Blood, M. A. and C. L. Hulin: 1967, 'Alienation, work characteristics, and worker
responses', Journal of Applied Psychology 51, pp. 284?290.
Campbell, A., P. E. Converse, and W. L. Rogers: 1976, The Quality of American Life:
Perceptions, Evaluations and Satisfaction (Sage Foundation, New York). Champoux, J. E.: 1981, 'An exploratory study of the role of job scope, need for
achievement and social status in the relationship between work and nonwork',
Sociology and Social Research 65, pp. 153?176.
Dubin, R.: 1956, 'Industrial workers' worlds: The central life interest of industrial
worker', Journal of Social Issues 3, pp. 131?142.
Dubin, R.: 1973, 'Work and non-work: Institutional perspectives', in Marvin D. Dunette
(ed.), Work and Non-work in the Year 2001 (Brooks/Cole, Monterey). Duncan, O. D.: 1961, 'Status of occupations', in A. Reiss, O. D. Duncan, R. Hatt and C.
North (eds.), Occupations and Social Status (Free Press, New York). Durkheim, E.: 1947, Division of Labor in Society (Free Press, Glencoe, Illinois). Evans, P. A. L. and F. Bartolom?: 1980, 'The relationship between professional life and
private life', in C. B. Derr (ed.), Work, Family and the Career (Prager, New York). Kabanoff, B.: 1980, 'Work and nonwork: A review of models, methods and findings',
Psychological Bulletin 88, pp. 60?77. Kabanoff, B. and G. E. O'Brien: 1980, 'Work and leisure: A task attributes analysis',
Journal of Applied Psychology 65, pp. 595?609. Kando, T. M. and W. C. Summers: 1971, 'The impact of work on leisure: Toward a
paradigm and research strategy', Pacific Sociological Review 14, pp. 310?327.
Kahn, R L.: 1981, Work and Health (Wiley, New York). Marx, K. and F. Engels.: 1939, The German Ideology (International Publishers, New
York). Near, J. P.: 1983, 'Predictive and explanatory models of work and nonwork', Pro
ceedings: Symposium on Management of Work and Personal Life: Problems and
Opportunities (McGill University, Montreal). Near, J. P.: 1984, 'Relationships between job satisfaction and life satisfaction: Test of a
causal model', Social Indicators Research 15, pp. 351?367.
Near, J. P., R. W. Rice and R. G. Hunt: 1978, 'Work and extra-work correlates of life
and job satisfaction', Academy of Management Journal 21, pp. 248?264.
Near, J. P., R. W. Rice and R. G. Hunt: 1980, The relationship between work and
nonwork domains: A review of empirical research', Academy of Management Review 5, pp. 415?429.
Orpen, C: 1978, 'Work and non-work satisfaction: A causal correlational analysis', Journal of Applied Psychology 63, pp. 530?532.
Ouchi, W. G. and R. L. Price: 1978, 'Hierarchies, clans and theory Z: A new perspec tive on organization development*, Organizational Dynamics Autumn, pp. 25?44.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions
PROFILE ANALYSIS 401
Rice, R. W? D. B. McFariin, R. G. Hunt, and J. P. Near: in press, 'Moderators of the
relationship between job satisfaction and life satisfaction', Basic and Applied Social Psychology.
Rice, R. W., J. P. Near and R. G. Hunt: 1980, The job satisfaction-life satisfaction
relationship: A review of empirical research', Basic and Applied Social Psychology 1, pp. 37-46.
Ruh, R. A., K. White and R. R. Wood: 1971, 'Job involvement, values, personal
background, participation in decision-making, and job attitudes', Academy of
Management Journal 18, pp. 300?312.
Schmitt, Neal, and P. M. Mellon: 1980, 'Life and job satisfaction: Is the job central?1
Journal of Vocational Behavior 16, pp. 51?58.
Staines, G. Lj 1980, 'Spillover versus compensation: A review of the literature on the
relationship between work and nonwork', Human Relations 33, pp. 111?129.
Tatsuoka, M. M.: 1970, Discriminant Analysis: The Study of Group Differences (The Institute for Personality and Ability Testing, Champaign, Illinois).
Wanous, J. P.: 1974, 'Individual differences and reactions to job characteristics', Journal
of Applied Psychology 59, pp. 616?622. Wilensky, J. L.: 1960, 'Work, careers and social integration', International Social
Science Journal 12, pp. 543?560.
School of Business,
Indiana University,
Bloomington, IN47405,
U.S.A.
This content downloaded from 185.44.77.34 on Wed, 18 Jun 2014 10:58:20 AMAll use subject to JSTOR Terms and Conditions