EMPLOYMENT SUPPORT

BOOKLET

Welcome to Job Support Australia

Dear reader,

Firstly, the team here at JSA would flike to congratulate you on taking the next step in your learning to employment journey.

You may be feeling overwhelmed with all the change that ishappening in your life at the moment and that is totally normalfor someone curious to enter the workforce in their chosen pprofession.

Our team provides a dedicated job placement service for pro-active students such as yourself and we are going to work with you to help you find a career you’ll love.

This document contains a few key materials that will assist our recruiters position you for maximum exposure to the employmentmarket.

HeHere you will find resume samples, email response samples, hints, tips and other job hacks that will fast-track your candidacyinto full-time employment.

Again, we are so proud of you for taking the next step in your life and career and want to see you flourish every step of the way.

Please do not hesistate to contact us if you have any questions, need a bit of advice, encouragement or general job coaching.

WWe are here to help students land their ideal job or career. It’s that simple.

Welcome aboard.

Job Support Australia

HOW TO NAIL A JOB INTERVIEWBecome your own master of finding employment by making lasting impressions to recruiters. Here’s

eight tips for finding success in your next job interview.

1. Dress

Don’t dress for your existing role, don’t dress for the role you’re applying for, but dress for the one you want in

the future. Professional and smart attire. Ddemonstrate to your employer that you’re hungry for future expansion

in

the company.

2. Body Language2. Body Language

Body language is a critical component to any job interview. Slouching, fidgeting and averting eye contact will

hinder the success of your interview. Prior to the interview make sure your hands are warm and dry- it will sub-

consciously exude confidence to your employer. Sit up straight, be alert, attentive and engaging. Most impor-

tantly, look your interviewer in the eye. It’s vital. Read their facial queues and mirror your body

language accordingly.

3. Conversation

Leave the slang at the door. Social and professional dialogue are vastly different. Don’t confuse the two. Formal-

ities and politeness go a long way. Make an effort to create a personal connection with your employer. This

could be a mutual interest or a comment on a current news event. Keep it light, keep it short, but this will show

that you’re personable.

4. Resume

Email your interviewer your resume. Don’t stop here. Bring at least two printed hard copies into the interview.

Also ensure that all forms of social media are on private. Your employer doesn’t want to know what you do on

the weekend. Finally, ensure that your Linked In Profile is impeccable. Employers scan these with a fine tooth

comb.

5. Become an Expert

Do your Do your research please. Educate yourself about the ins and outs of the company and ensure that these are cur-

rent. Familiarise yourself with the companies goals, competitors and comment on impressive ways that they’ve

overcome obstacles or mitigated risk. Perhaps even consider suggesting the way that your skill set could add

value to these obstacles and some of your own ideas.

6. Questions

Your interviewer will ask you questions. That’s inevitable. Don’t come unprepared. Equip yourself with bullet

point answers to some of the usual questions: ‘What’s your greatest weakness?’ or ‘How have you resolved a

conflict at work?’ Ensure that these are practical, concise and clear – not rehearsed. However, for those obscure

questions, take your time in answering. This ensures better articulation, confidence and knowing your own

value.

7. Skill Sets

AAre you hard working? Can you work in a team? Are you diligent? Are you meticulous? Are you attentive? Are

you personable? Can you negotiate? These are all valuable assets to any job interview but they need to be

proven. For example: you independently negotiated a big deal or you got promoted to team leader because you

were able to effectively manage a team of ten in a rapidly growing business.

8. Follow Up

This is very important! After the completion of the interview, thank them for their time and ask what the next

steps are. Then, send them a personal email with a further thank you. This shows commitment and persistence.

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Five tips for a successful phone interviewHere are five tips for doing well in a phone interview:

1. Attend to your surroundings

If you have an interview scheduled, take precautions to ensure you are in comfortable surroundings. Avoid background noise, don’t be walking from one place to another as the breathlessness in your voice conveys a lack of authority to someone who doesn’t know you.

If you haven’t scheduled the interview, feel free to ask the interviewer if you can call them back.It wonIt won’t come off as disinterest; rather you care about the position and want to make the best impression whilst balancing your commitments.

2. Dress the part

Consider dressing up for the interview. Seriously.

During the 90’s when it was debated to dump the suit for casual attire, there was a fair bit ofresearch to suggest that those wearing suits in the workplace took their work more seriously.

A girl acts more like a princess when she’s dressed for a ball, than running round the blockin gym geain gym gear.

The same thing happens to people with work clothes.This isn’t to say you should be walking round in a suit all day every day from now on, however taking some care in your appearance can change how you sound on the phone.

3. Stand up

Seriously. You’ll sound more confident and on point if you stand while you speak rather than sit. Walking around also helps, but not too much, just enough to get your blood flowing. Don’t hesitate to use hand gestuhesitate to use hand gestures as you would with a face-to-face conversation it helpsthe conversation to flow naturally. Using a hands free device rather than holding the phone to your ear will allow you to be your most authentic self and relax.

4. Prepare for the most obvious questions.

A resume is to get someone to pay attention to you. An in-person interview is to see if people like you. Somewhelike you. Somewhere in between those two events, people need to make sure you are qualified and you don’t have any huge red flags. So in a phone interview you can expect people to focus on those two concerns.

5. Don’t forget to close.

An interview is about selling yourself, and the best salespeople are closers. Your goal for a phone interview is to get an in-person interview. So don’t get off the phone until you have made some emade some efforts to get to that step. Ask what the process is for deciding who to interview face-to-face. Ask for decision-making timelines, and try to find out who is making the decisions.

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Job Hints & Tips

Job hunting facts

What you don’t know about the job market

• According to studies, 76% of resumes are discarded for an unprofessional email.

• If you’ve included a photo in your resume keep in mind that 88% of resumes aren’t considered with a photo.

•• 65% of employers will find you on Facebook and the way you present yourself here will have an enormous impact on the way you’re received in the job interview.

• 89% of all recruiters have hired someone through Linkedln.

• The average length of a job interview is 40 minutes.

• 33% of some 2000 bosses interviewed in a survey indicate that they know within the first 90 SECONDS if they will hire you.

Setting up a voicemail on your phone

Hi you’ve Hi you’ve reached__________ I’m not able to take your call right now.

If you leave your name, number and a brief message I’ll get back to you as soon as I

can.

Thanks for calling.

Writing a follow up email

Hi____________,

Thank you for your time conducting the interview this morning.

I was I was really impressed by the job description, career options and culture on offer at your company.

If you require anything else from me in the interim, please do not hesitate to ask.

I look forward to hearing from you.

Regards,

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Infographic: VET student outcomes

www.jobsupportaustralia.com | info@jobsupportaustralia.com.au