job evaluation method

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    Ranking Method

     

    The simplest method of job evaluation is the ranking method. According to this method, jobs are

    arranged from highest to lowest, in order of their value or merit to the organization. Jobs alsocan be arranged according to the relative difficulty in performing them. The jobs are examined

    as a whole rather than on the basis of important factors in the job;  and the job at the top of 

    the list has the highest value and obviously the job at the bottom of the list will have the lowest

    value.

    Jobs are usually ranked in each department and then the department rankings are combined to

    develop an organizational ranking. The following table is a hypothetical illustration of ranking of 

     jobs.

    Table: Array of Jobs according to the Ranking Method 

    Sr. # Rank Monthly salaries

    1. Accountant Rs 30,000

    2. Accounts clerk Rs 18,000

    3. Purchase assistant Rs 1,7000

    4. Machine-oerator Rs 14,000!. "yist Rs ,000

    $. %&&ice 'oy Rs 7,000

    The variation in payment of salaries depends on the variation of the nature of the job performed

     by the employees. The ranking method is simple to understand and practice and it is best suited

    for a small organization. ts simplicity, however, works to its disadvantage in big organizations

     because rankings are difficult to develop in a large, complex organization. !oreover, this kind of 

    ranking is highly subjective in nature and may offend many employees.

    Classifcation Method

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    According to this method, a predetermined number of job groups or job classes are established

    and jobs are assigned to these classifications. This method places groups of jobs into job classes

    or job grades. "eparate classes may include office, clerical, managerial, personnel, etc. #ollowing

    is a brief description of such a classification in an office.

     

    (a)  Class I $ %xecutives& #urther classification under this category may be 'ffice manager,

    (eputy 'ffice manager, 'ffice superintendent, (epartmental supervisor, etc.

    (b)  Class II  $ "killed workers& )nder this category may come the *urchasing assistant,

    +ashier, eceipts clerk, etc.

    (c)  Class III  $ "emiskilled workers& this category may include "teno typists, !achine$

    operators, "witchboard operators, etc.

    (d)  Class I $ "emiskilled workers& This category comprises #ile clerks, 'ffice boys, etc.

     

    The job classification method is less subjective when compared to the earlier ranking method.

    The system is very easy to understand and acceptable to almost all employees without hesitation.

    'ne strong point in favor of the method is that it takes into account all the factors that a job

    comprises. This system can be effectively used for a variety of jobs.

     

    The weaknesses of the job classification method are&

    %ven when the re-uirements of different jobs differ, they may be combined into a single

    category, depending on the status a job carries.

    t is difficult to write all$inclusive descriptions of a grade.

    The method oversimplifies sharp differences between different jobs and different grades.

    hen individual job descriptions and grade descriptions do not match well, the

    evaluators have the tendency to classify the job using their subjective judgments.

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    Factor Comparison Method

     A more systematic and scientific method of job evaluation is the factor comparison method.Though it is the most complex method of all, it is consistent and appreciable. )nder this method,

    instead of ranking complete jobs, each job is ranked according to a series of factors. These

    factors include mental effort, physical effort, skill needed, supervisory responsibility, working

    conditions and other relevant factors /for instance, know$how, problem solving abilities,

    accountability, etc.0. *ay will be assigned in this method by comparing the weights of the factors

    re-uired for each job, i.e., the present wages paid for key jobs may be divided among the factors

    weighed by importance /the most important factor, for instance, mental effort, receives the

    highest weight0. n other words, wages are assigned to the job in comparison to its ranking on

    each job factor.

     

    The steps involved in factor comparison method may be briefly stated thus&

    !elect key jobs (say "# to $%), representing wage1salary levels across the organization.

    The selected jobs must represent as many departments as possible.

    &ind the factors in terms of which the jobs are evaluated /such as skill, mental effort,

    responsibility, physical effort, working conditions, etc.0.

    Rank the selected jobs under each factor /by each and every member of the job

    evaluation committee0 independently.

    'ssign money value to each factor and determine the wage rates for each key job.

    The wage rate for a job is apportioned along the identified factors.

    All other jobs are compared with the list of key jobs and wage rates are determined.

     

    An example of how the factor comparison method works is given below&

    Table: Merits and Demerits of Factor Comparison Method 

     

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     Merits emerits

     

    Analytical and objective.

    eliable and valid as each job is

    compared with all other jobs in terms

    of key factors.

    !oney values are assigned in a

    fair way based on an agreed rank order 

    fixed by the job evaluation committee.

    #lexible as there is no upper 

    limitation on the rating of a factor.

     

    (ifficult to understand, explain

    and operate.

    ts use of the same criteria to

    assess all jobs is -uestionable as jobs

    differ across and within organizations.

    Time consuming and costly.

     

    oint method

     This -uantitative method is widely used currently. 2ere, jobs are expressed in terms of key

    factors. *oints are assigned to each factor after prioritizing each factor in the order of 

    importance. The points are summed up to determine the wage rate for the job. Jobs with similar 

     point totals are placed in similar pay grades. The procedure involved may be explained thus&

    (a)  !elect key jobs. dentify the factors common to all the identified jobs such as skill, effort,

    responsibility, etc.

    (b)  ivide each major factor into a number of sub factors. %ach sub factor is defined and

    expressed clearly in the order of importance, preferably along a scale.

     

    The most fre-uent factors employed in point systems are&

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      . !kill  /key factor0& %ducation and training re-uired, 3readth1depth of 

    experience re-uired, "ocial skills re-uired, *roblem$solving skills, (egree of discretion1use of 

     judgment, +reative thinking4

      * Responsibility+'ccountability& 3readth of responsibility, "pecialized

    responsibility, +omplexity of the work, (egree of freedom to act, 5umber and nature of 

    subordinate staff, %xtent of accountability for e-uipment1plant, %xtent of accountability for 

     product1materials4

      . ,ffort& !ental demands of a job, *hysical demands of a job, (egree of 

     potential stress.

     

    The educational re-uirements /sub factor0 under the skill /key factor0 may be expressed thus in

    the order of importance.

     Degre

    e

     Define

    6. Able to carry out simple calculations4 2igh "chool educated

    7. (oes all the clerical operations4 computer literate4 graduate

    8. 2andles mail, develops contacts, takes initiative and does work independently4 post graduate

     

    Assign point values to degrees after fixing a relative value for each key factor.

     POINT VALU! TO "A#TOR! ALON$ A !#AL 

    POINT VALUES FOR DEGREES TOTAL

    FACTOR 1 2 3 4 5

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    Skill 10 20 30 40 !0 1!0

    Physical e&&ort 8 1$ 24 32 40 120

    Mental e&&ort ! 10 1! 20 2! 7!

    Resonsi'ility 7 14 21 28 3! 10!

    (orkin)

    con*itions

    $ 12 18 24 30 0

    Ma+iu total oints o& all &actors *een*in) on their iortance to o' !40/3ank 'fficer0

    9 #ind the maximum number of points assigned to each job /after adding up the point values

    of all sub$factors of such a job0. This would help in finding the relative worth of a job. #or 

    instance, the maximum points assigned to an officer:s job in a bank come to ;9;<

    from the job evaluation committee. This job is now priced at a higher level.

    ; 'nce the worth of a job in terms of total points is expressed, the points are converted intomoney values keeping in view the hourly1daily wage rates. A wage survey, usually, is undertaken

    to collect wage rates of certain key jobs in the organization. ?et:s explain this&

    Table: #on%ersion of Job $rade Points into Money Val&e

     

    Point

    range

    Dail !age rate

    "R#$

    %o& gra'e# o( )e &an) o((i*ial#

    !00-$00 300-400 1 %&&icer  

     $00-700 400-!00 2 Accountant

    700-800 !00-$00 3 Mana)er / Scale

    800-00 $00-700 4 Mana)er // Scale

    00-1,000 700-800 ! Mana)er /// Scale

    Merits and emerits

     

    The point method is a superior and widely used method of evaluating jobs. t forces raters to look 

    into all keys factors and sub$factors of a job. *oint values are assigned to all factors in a

    systematic way, eliminating bias at every stage. t is reliable because raters using similar criteria

    would get more or less similar answers. @The methodology underlying the approach contributes

    to a minimum of rating error /obbins, p.8>60. t accounts for differences in wage rates for 

    various jobs on the strength of job factors. Jobs may change over time, but the rating scales

    established under the point method remain unaffected.

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    'n the negative side, the point method is complex. *reparing a manual for various jobs, fixing

    values for key and sub$factors, establishing wage rates for different grades, etc., is a time

    consuming process. According to (ecenzo and obbins, @the key criteria must be carefully and

    clearly identified, degrees of factors have to be agreed upon in terms that mean the same to allrates, the weight of each criterion has to be established and point values must be assigned to

    degrees. This may be too taxing, especially while evaluating managerial jobs where the nature

    of work /varied, complex, novel0 is such that it cannot be expressed in -uantifiable numbers.