job descriptions and specifications for … descriptions and specifications for the advertised...

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Job Descriptions

KENYA WATER TOWERS AGENCY NHIF Bldg, 15th Floor, Ragati Rd, Off Ngong Rd

P.O. Box 42903-00100 GPO Nairobi, KENYA

Tel No.020-2711437

JOB DESCRIPTIONS AND SPECIFICATIONS FOR THE ADVERTISED VACANCIES

001. DEPUTY DIRECTOR GOVERNANCE & CO-ORDINATION KWT 3: ONE (1)

POST

The officer will be reporting to Director Governance & Coordination and will be

responsible for:-

a) Job description

(i) Overseeing implementation of policy and legislation in regard to collaboration,

conservation and management;

(ii) Mobilizing resources from the Government, development partners, private sector and

other stakeholders;

(iii) Coordinating the recovery and restoration of Water Towers lands, wetlands and

biodiversity hot spots;

(iv) Coordinating identification of water towers and watershed for protection in

consultation with relevant stakeholders;

(v) Coordinating implementation of integrated strategies and management plans to protect watershed and water resources;

(vi) Advising and coordinating conservation and protection of riparian zones within the water towers;

(vii) Coordinating participation of stakeholders in protection and conservation of water

ecosystem;

(viii) Participating in formulation of policies and legal instruments for water towers

rehabilitation, protection and management of resources in water catchment areas;

(ix) Ensuring implementation of international, sector policies and legal instruments;

(x) Overseeing the dissemination of water towers programmes and policies;

(xi) Mentoring and coaching officers under him/her.

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Job Descriptions

b) Job specifications

For appointment to this grade a candidate must:-

(i) Have a Master’s degree in any of the following fields:- Natural Resource Management,

Meteorology, Cartography, Hydrology, Ecology, Land Economics, Geo-Spatial survey,

Climate Science, GIS, Remote sensing, Environmental Science or any other related field

(ii) Be in possession of a Bachelor’s degree in any of the following fields:- Natural Resource

Management, Meteorology, Cartography, Hydrology, Ecology, Land Economics, Geo-

Spatial survey, Climate Science, GIS, Remote sensing, Environmental Science or any

other related field

(iii) Have relevant computer applications skills;

(iv) Demonstrate communication and leadership skills;

(v) Have attended a management course lasting not less than four (4) weeks;

(vi) Have at least eight (8) years relevant work experience three (3) of which must be at a

senior management level;

(vii) Demonstrate understanding of international treaties and conventions on water

management;

(viii) Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the

Kenya Vision 2030 and related National development goals; and

(ix) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity

002 DEPUTY DIRECTOR ECOSYSTEM ASSESSMENT, PLANNING & AUDIT,

KWT 3: ONE (1) POST

The Officer will report to the Director Ecosystem Assessment, Planning & Audit and will

be responsible for:-

a) Job Descriptions

(i) Coordinating the development and implementation of policy and legislation in regard to

Water Towers Ecosystem Assessment, Planning and Audit;

(ii) Mobilizing resources from the Government, development partners, private sector and

other stakeholders

(iii) Coordinating acquisition and management of Water Towers data and information to

support monitoring, planning and audit of the Water Towers;

(iv) Coordinating the development and access of innovative technologies for application in

the Water Towers assessment, planning and audit;

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Job Descriptions

(v) Coordinating development and dissemination of the Water Towers status reports;

(vi) Coordinating generation of data on climate change impacts, mitigation and adaptation

measures in the Water Towers;

(vii) Coordinating establishment and implementation of a monitoring framework for

ecosystem health and resilience in the Water Towers;

(viii) Establishing a strategy for Water Towers economic valuation;

(ix) Coordinating capacity development of information management and dissemination on

the Water Towers;

(x) Coordinating development of ecosystem management plans;

(xi) Coordinating the development and implementation of Water Towers management

standards for ecosystem audit;

(xii) Coordinating assessment and monitoring of rehabilitation, conservation and

management activities in the Water Towers;

(xiii) Coordinating development of the Directorate’s annual work plans and budget

(xiv) Mentoring and coaching staff under him/her.


For appointment to this grade a candidate must have:-

(i) A Master’s degree in either Natural Resource Management, Ecology, Environmental

Planning, Environmental Economics, Environmental Science or any other relevant field;

(ii) A Bachelor’s degree in any of the following fields:- Natural Resource Management,

Ecology, Environmental Planning, Environmental Economics, Environmental Science or

any other relevant field;

(iii) Have at least eight years (8) relevant work experience, three (3) of which must be at a


(iv) Have demonstrated professional competence and good understanding of Natural

Resources sector;

(v) Demonstrate understanding of international treaties and conventions on natural

resource management;

(vi) Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the

Kenya Vision 2030 and related National development goals;

(vii) Have attended a management course lasting not less than four(4) weeks

(viii) Have relevant computer applications skills

(ix) Demonstrate communication and leadership skills

(x) Possession of a valid practicing license with NEMA will be an added advantage;

(xi) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

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Job Descriptions

003 ASSISTANT DIRECTOR GOVERNANCE KWT 4: ONE (1) POST

The Officer will be reporting to Deputy Director Governance and Coordination and will


a) Job Descriptions

(i) Coordination of security of the water towers for ecosystem governance and protection;

(ii) Resolving conflicts of various actors within the water towers under jurisdiction;

(iii) Coordinating gazettement of catchment lands;

(iv) Overseeing zonation, recovery and rehabilitation of critical water catchment areas and

biodiversity hotspots;

(v) Providing guidelines on protection and recovery of encroached catchment areas;

(vi) Participating in development of management standards for the water towers

(vii) Participate in preparation of quarterly and annual Directorates reports;

(viii) Mentoring and coaching of officers under him/her.



(i) Have a Master’s degree in Environmental Science, Natural Resource management or in

any other related field;


Management, Environmental Science or any other related field;

(iii) Have para-military training

(iv) Have attended a management course lasting not less than four (4) weeks

(v) Have relevant computer applications skills

(vi) Demonstrate communication and leadership skills

(vii) Demonstrate understanding of international treaties and conventions on natural



Kenya Vision 2030 and related National development goals

(ix) Have at least six (6) years relevant work experience, three (3) of which must be at a

senior management position.

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Job Descriptions

(x) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

004 REGIONAL COORDINATOR KWT 4: SEVEN (07) POSTS

The Officer will be reporting to Deputy Director Governance and Coordination and will


a) Job Descriptions

(i) Dissemination of water towers programmes and policies;

(ii) Ensuring governance and protection of the water towers, riparian reserves in rivers and

wetlands;

(iii) Preparation of policy briefing documents and policy papers;

(iv) Identification and zonation of water towers and watersheds for protection;

(v) Participating in dissemination of information on climate change impacts, mitigation,

adaptation and innovative measures in water towers ecosystem;

(vi) Participating in implementation of integrated water towers management plans;

(vii) Preparation of periodical reports for the directorate;

(viii) Mentoring and coaching of officers under him/her.

b) Job Specifications


(i) Have a relevant master’s degree from a reputable institution in any of the following:-

Meteorology, Cartography, Natural Resource Management, Documentation, Hydrology,

Botany, Ecology, Geo-Spatial survey, GIS, Remote sensing, Environmental Science or any

other related field;

(ii) Have a degree from a reputable institution in any of the following:- Meteorology,

Cartography, Natural Resource Management, Documentation, Hydrology, Botany,

Ecology, Geo-Spatial survey, GIS, Remote sensing, Environmental Science or any other

related field;

(iii) Have demonstrated professional competence and good understanding of Natural

Resources sector;

(iv) Demonstrate understanding of international treaties and conventions on natural


(v) Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the

Kenya Vision 2030 and related National development goals

(vi) Have relevant computer application skills;

(vii) Demonstrate communication and leadership skills

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Job Descriptions

(viii) Have attended a management course lasting not less than four (4) weeks

(ix) Have at least six (6) years relevant work experience, three (3) of which must be at a



and Integrity.

005. ASSISTANT DIRECTOR ECOSYSTEM PLANNING AND AUDIT KWT 4: ONE

(01) POST

The Officer in this cadre will report to the Deputy Director Ecosystem Assessment,

Planning & Audit and will be responsible for:-

a) Job Descriptions

(i) Assisting in development and implementation of policy and legislation in regard to

Water Towers Ecosystem Planning and Audit;

(ii) Managing the development and implementation of Water Towers ecosystem

management plans;

(iii) Managing acquisition of resource information for integrated planning and

management of the water towers;

(iv) Managing the preparation of audit reports;

(v) Ensuring mainstreaming of environmental assets in the National planning and budgeting

process;

(vi) Establishing framework for monitoring ecosystem health and resilience;

(vii) Implementing a monitoring program for ecosystem health, and resilience in the water

tower;

(viii) Establishing and implement management standards for ecosystem audit for the water

tower;

(ix) Ensuring the assessment and monitoring of rehabilitation, conservation and

management activities in the Water Towers;

(x) Managing preparation of the directorate’s work plans and reports;

(xi) Mentoring and coaching officers under him/her



(i) Have a Master’s degree from a reputable institution in any of the following fields:

Natural Resource Management, Ecology, Environmental Planning, Environmental

Economics, Environmental Science or any other relevant field;

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Job Descriptions


Management, Ecology, Environmental Planning, Environmental Economics,

Environmental Science or any other relevant field;

(iii) Have at least six years (6) relevant work experience three (3) of which must be at a


(iv) Have demonstrated professional competence and good understanding of Natural

Resources sector;

(v) Have attended a management course lasting not less than four (4) weeks

(vi) Demonstrate understanding of international treaties and conventions on natural





(ix) Have relevant computer applications skills


and Integrity.

006 ASSISTANT DIRECTOR ECOSYSTEM ASSESSMENT KWT 4: ONE (01) POST

The Officer will report to the Deputy Director Ecosystem Assessment, Planning & Audit

and will be responsible for:-

a) Job Descriptions

(i) Managing research on Water Towers, critical water catchment areas and biodiversity

hotspots;

(ii) Managing the development of Water Towers status report;

(iii) Managing the generation of data on climate change impacts, mitigation, and adaptation

measures in the Water Tower;

(iv) Managing Water Towers information data platform and dissemination ;

(v) Coordinating Water Tower economic valuation;

(vi) Implementing policies and legislation in regard to Water Towers Ecosystem

Assessment;

(vii) Coordinating mainstreaming of environmental assets in the National economy;

(viii) Coordinating assessment and monitoring of climate change impacts, adaptation and

mitigation in the water towers;

(ix) Coordinating the generation of information on critical water catchment areas and

biodiversity hotspots;

(x) Mentoring and coaching officers under him/her.

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Job Descriptions




Natural Resource Management, Ecology, Environmental Planning, Environmental

Economics, Environmental Science or any other relevant field;




(iii) Have at least six years (6) relevant work experience (3) of which must be at a senior

management level;

(iv) Have demonstrated professional competence, leadership qualities as well as good

understanding of Natural Resources sector;






(viii) Have attended a management course lasting not less than four(4) weeks



and Integrity.

007 ASSISTANT DIRECTOR PARTNERSHIPS KWT 4: ONE (01) POST

The Officer in this grade will be reporting to Deputy Director Partnerships, Business

Development and Community Livelihood and will be responsible for:-

a) Job descriptions

(i) Participate in formulating strategies and operational programs for private sector

development and PPP promotion in consultation with relevant government agencies.

(ii) Participate in the preparation and development of a Partnership Strategy in the Natural

Resources Sector

(iii) Liaise with Private sector Associations in the preparation of private sector assessments

for a Partnership Strategy, and identification of common work initiatives.

(iv) Participate in conducting policy dialogue with other agencies, development partners,

the private sector, and other stakeholders to identify and address challenges to scaling

up private sector development and PPPs in the Natural Resources Sector.

(v) Promote application of innovative PPP structures and approaches within the sector.

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Job Descriptions

(vi) Promotion of initiatives for resource mobilization from international funding

mechanisms (global, bi-lateral and Multi-lateral among others);

(vii) Assist in the preparation of quarterly and annual status report from the region on

project, programmes and resources.

(viii) Assist in development of projects in accordance with KWTA Group’s design and

specification standards;

(ix) Participate in the preparation of annual and other budgets, and conduct periodic budget

reviews and analyses, managing reconciliation of on-site and off-site budgets;

(x) Mentoring and coaching officers under him/her.


For appointment to this cadre a candidate must have:-


Business Administration, Business Management or any other relevant field;

(ii) Be in possession of a Bachelor’s degree in any of the following fields:- Community

Development, Natural Resource Management, Monitoring and Evaluation, Project

management or any other related field;


management level;


negotiating skills;

(v) Demonstrate understanding of international treaties and conventions on public private

partnership;



(vii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

(viii) Have attended a management course lasting not less than four (4) weeks.


(x) Have computer applications skills in project Management;


and Integrity.

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Job Descriptions

008 ASSISTANT DIRECTOR BUSINESS DEVELOPMENT KWT 4 ONE (01) POST

The Officer will be reporting to Deputy Director Partnerships, Business Development

and Community Livelihood and will be responsible for:-

a) Job descriptions

(i) Participate in the development of a framework for public and private sector

involvement in funding (user pay principle (PES)) of conservation efforts in Water

towers, including carbon, water, and biodiversity.

(ii) Participate in initiatives for resource mobilization from international funding

mechanisms (global, bi-lateral and Multi-lateral among others);

(iii) Participate in development of business concepts that ensures economical use of

ecosystem products including setting up of endowment funds within Water towers

(iv) Assist in preparation of consolidated quarterly and annual status report from the region

on project, programmes and resources;

(v) Assist in development and promotion of innovative nature-based enterprises that

ensures sustainable natural resource utilization by communities living within designated

Water towers;

(vi) Assist in development of project business models in accordance with KWTA Group’s

design and specification standards;

(vii) Ensuring contract management procedures comply with statutory requirements and

best practice;

(viii) Assist in preparation of annual and other budgets, and conducting periodic budget

reviews, analyses, managing reconciliation of on-site and off-site budgets;

(ix) Mentoring and coaching officers under him/her.




Business Administration, Business Management or any other related field;

(ii) Be in possession of a Bachelor’s degree in any of the following fields:- Business

Administration, Community Development, Project management or any other related

field;



(iv) Have attended a management course lasting not less than four (4) weeks

(v) Demonstrate understanding of international treaties and conventions on public, private

partnership;

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Job Descriptions



(vii) Have relevant computer applications skills

(viii) Demonstrate communication and leadership skills

(ix) Computer applications skills in project Management;


and Integrity.

009 ASSISTANT DIRECTOR COMMUNITY LIVELIHOOD KWT 4 ONE (01) POST

The Officer will be reporting to Deputy Director Partnerships, Business Development

and Community Livelihood and will be responsible for:-

a) Job descriptions

(i) Implementation of policy and legislation in regard to Community Livelihood;

(ii) Assist in the promotion of innovative approaches to ecosystem management and

utilization of mobilized funds;

(iii) Participate in promotion of innovative nature-based enterprises, value addition and

markets at farm level for communities around the Water towers

(iv) Support formulation of innovative use of clean energy sources to reduce dependency on

ecosystem resources;

(v) Assist in promotion of water harvesting for improved land productivity in Water towers

(vi) Participate in preparation of quarterly and annual status reports from regions on project

and programmes;

(vii) Participate in meetings to review the progress of implementation of community

Livelihood projects;

(viii) Assist in the preparation of annual and other budgets, and conduct periodic budget

reviews and analyses, managing reconciliation of on-site and off-site budgets;

(b) Job specifications



Community Development, sociology, social work or any other related field;

(ii) Be in possession of a Bachelor’s degree in any of the following fields:-Community

Development, Natural Resource Management, Monitoring and Evaluation, Project

management or any other related field;



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Job Descriptions

(iv) Demonstrate communication and leadership skills as well as a good understanding of

public private partnership;

(v) Have attended a management course lasting not less than four (4) weeks;

(vi) Demonstrate understanding of international treaties and conventions on public, private

partnership;

(vii) Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the



(ix) Have computer applications skills in project Management;


and Integrity.

010 MANAGER CORPORATE COMMUNICATIONS KWT 4 ONE (01) POST

a) Job Descriptions

The Manager, Corporate Communication will be the Head of the unit and will be

answerable to the Director General. The officer will be responsible for:-

(i) Providing counsel and oversight for the corporate Image, reputation & communication

management for the Agency ,

(ii) Development and implementation of the public relations and communication strategy

for the Agency,

(iii) Development and management of the Corporate brand identity for the Agency,

(iv) Development and management of the Agency’s media strategy (offline and online) to

enhance communication and awareness on the Organization’s activities and programs;

(v) Developing a comprehensive stakeholder relations strategy for employees, relevant

government departments, partner organisations and the general public,

(vi) Developing policies on public relations/communication for the Agency,

(vii) Rolling out programs for building and promoting the Agency’s internal and external

image;

(viii) Verifying/ authenticating, editing and dispatching information for dissemination to the

public and the media;

(ix) Management of publications including development and production of the Agency’s

magazine;

(x) Liaising with media in a proactive manner to highlight the Agency’s roles in the

water/environmental sector,

(xi) Media monitoring for print, electronic and social media news pertaining to the

organization, identifying areas that need the Board’s attention and alerting the Director

General for appropriate action;

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Job Descriptions

(xii) Ensuring preparation of media supplements and documentaries, press release/media

features,

(xiii) Mentoring and coaching staff under him/her,


For appointment to this grade, a candidate must:-


Communication /Journalism/Public Relations/International Relations,

OR

(ii) Master’s degree from a reputable institution in Social Sciences and a Post-graduate

Diploma in Communication/Journalism/Public Relations/International Relations;







Kenya Vision 2030 and related National developmental goals;

(vii) Have attended a management course lasting not less than four (4) weeks;


(ix) Be Member of Public Relations Society of Kenya (PRSK) or any other relevant body;

(x) Demonstrate professional, excellent organisational, managerial and administrative

skills;


and Integrity;

011 MANAGER ICT KWT 4: ONE (01) POST

The Manager will be answerable to the Director Corporate services and will be responsible for:-

Job Descriptions

(i) Participating in the formulation of Agency’s ICT policies and strategies;

(ii) Planning and implementing ICT programmes;

(iii) Co-ordinate relevant ICT programmes;

(iv) Carrying out critical evaluation of ICT;

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Job Descriptions

(v) Develop a ICT programs systems analysis;

(vi) Design and program specifications in direct liaison with user departments;

(vii) Ensuring compliance to established ICT policies and standards;

(viii) Supervision of oversight of ICT staff;

(ix) Mentoring and coaching staff under him/her – capacity building for the unit head.

Job Specifications



Computer Science/Information Bachelor in Science or any other related field;

(ii) Be in possession of a Bachelor’s degree in any of the following fields:-Computer

Science/Information Bachelor in Science or any other related field;


management level;


understanding of Information Communication Technology (ICT);




(vii) Have relevant computer applications skills;

(viii) Have attended a management course lasting not less than four(4) weeks;

(ix) Certification in either Network/Systems Administration or its equivalent from a

recognized Institution/examining body;

(x) Member of a relevant professional body;


and Integrity.

012 MANAGER HUMAN RESOURCE AND ADMINISTRATION, KWT 4: ONE (01) POST

The Manager will be answerable to Director Corporate Services and is responsible for:-

a) Job Descriptions

(i) Advise the Board on all Human Resource related in the Agency;

(ii) Formulating and aligning the Human Resource strategies to the Organizational strategy;

(iii) Preparation of the Human Resources Agenda for the Board;

(iv) Implementation of Board’s decision in all matters pertaining to Human Resource

Management;

(v) Reviewing and revising all HR policies, procedures and organizational structure;

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Job Descriptions

(vi) implementation of human resources management polices rules and regulations;

(vii) Analyze utilization of the human resource in the Agency and advise on proper

deployment, staff performance, career progression; and making appropriate

recommendations and proposals on human resource planning and succession

management;

(viii) Responsible for ensuring correct interpretation and implementation of human resource

policies rules & regulations, including those relating to pensions, salaries, Labour Laws

and other related statutes;

(ix) Putting in place performance Management Systems including a Human Resource

Information Management System;

(x) Guide, mentor and supervise staff working under him/her.




Human Resource Management/Personnel Management/Business

Administration/Industrial Relations or any other relevant field;

(ii) Be in possession of a Bachelor’s Degree in Human Resource Management/Personnel

Management/Business Administration/ Industrial Relations or any other related field;

(iii) Have at least six years (6) experience in Human Resource function (3) of which must be

at a senior management level;

(iv) Have demonstrated professional competence, as well as good understanding of Human

Resource Management;



(vi) Demonstrate communication and leadership skills;

(vii) Have attended a management course lasting not less than four(4) weeks;

(viii) Have relevant computer applications skills;

(ix) Be proficient in human resource management based computer application skills;

(x) A Member of a relevant professional body (Institute of Human Resource Management;


and Integrity.

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Job Descriptions

013 CORPORATION SECRETARY KWT 4 ONE (01) POST The Officer will be answerable to the Board and Management on governance and will

also provide corporate secretarial services to the Board by:-

a) Job Descriptions

(i) Providing guidance to the Board members on their individual duties, responsibilities,

obligations, relevant laws and governance matters;

(ii) Providing secretarial services to the Board activities by preparation of Board and

Committee work plans, circulation of Board and Committee meeting papers

(iii) Preparation of Board Work Plan and Board charter;

(iv) Assisting in carrying out Board induction, training and evaluation;

(v) Coordinating governance, legal and compliance audits; keeping safe custody of the

Corporation Seal, Board correspondences, records and other relevant documents;

(vi) Ensuring compliance with laws, rules and regulations by the Board and management;

(vii) Preparing and coordinating the implementation of Intellectual Property Rights and

policy guidelines for the products and services of the Agency.

(viii) Preparing, vetting and negotiating official legal documents including contracts and

leases and participating in settlement and arbitration of disputes to protect the interests

of the Agency

(ix) Representing the department in Senior Management meeting.



(i) Have a Master’s degree in Law from a recognized University;

(ii) Be in possession of a Bachelor’s degree in Law from a recognized I University;

(iii) Post Graduate Diploma in Law from the Council for Legal Education;

(iv) Must have at least six (6) years relevant experience in legal/corporate secretarial

practice in a Public or key private institution , three (3) of which must be in a senior

Management level;

(v) Have demonstrated professional competence, leadership qualities as well as good

understanding the law;

(vi) Demonstrate understanding of international treaties and conventions;

(vii) Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the


(viii) Have relevant computer applications skills;

(ix) Demonstrate communication and leadership skills;

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Job Descriptions

(x) Have attended a management course lasting not less than four(4) weeks

(xi) Be a Certified Public Secretary (CPS) and member of good standing with the Institute of

Certified Public Secretaries of Kenya (ICPSK);

(xii) A holder of the current practicing certificate as an Advocate of the High Court of Kenya;

(xiii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

014 SENIOR PROGRAMME OFFICER BUSINESS DEVELPOMENT KWT 5: ONE

(01) POST

The Officers will be reporting to Assistant Director Business Development and will be

responsible for:-

a) Job Descriptions

(i) Assist in developing concept papers for resource mobilization from international funding

mechanisms(global, bi-lateral or multi-lateral);

(ii) Preparing and reviewing quarterly reports on implemented business concepts.

(iii) Assist in preparing work plans, project proposals and sub-agreements;

(iv) Implementing the framework for Payment for Environmental Services (PES) including

carbon ,water and biodiversity among others;

(v) Assist in the project implementation procedures and policies;

(vi) Participate in reviewing activities for compliance with Agency’s policies and procedures.



(i) A Bachelor’s degree in any of the following fields:- Entrepreneurship, Business

Administration, Business Management, Community Development, Project management,

Natural Resources Management or any other related field (A Master’s degree in these

fields will be added advantage);

(ii) Have four years (4) of relevant work experience;

(iii) Have relevant computer applications skills;


(v) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

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Job Descriptions

015 SENIOR PROGRAMME OFFICER COMMUNITY DEVELOPMENT KWT 5:

ONE (01) POST

The Officer will be reporting to the Assistant Director Community Livelihood and will be

responsible for:-

a) Job Descriptions

(i) Assisting in implementation of projects in accordance with KWTA Group’s design and

specification standards;

(ii) Preparation and review of quarterly reports including programmatic reports in relation

to sub-contracted works.

(iii) Participating in preparing work plans, project proposal, and sub-agreement;

(iv) Participating in organizing meetings to address community concerns related to water

and provide information about community engagement



(i) Degree from a recognized institution on the following fields :- Community Development,

Social work, Business Administration, Project management, Natural Resources

Management, or any other related fields

(ii) At least four (4) years relevant work experience

(iii) Have relevant computer applications skills in project management

(iv) Demonstrate communication and leadership skills


and Integrity.

016 SENIOR ECOSYSTEM RESEARCH OFFICER, KWT 5: TWO (02) POST

The Officer will report to the Assistant Director Ecosystem Assessment and will be

responsible for:-

a) Job Descriptions

(i) Developing Water Towers Status reports;

(ii) Developing guidelines and standards for assessing, monitoring and evaluating

conservation and management activities in the Water Tower;

(iii) Carrying out resource assessments to generate baseline data and information on water

towers, critical water catchment areas and biodiversity hotspots;

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Job Descriptions

(iv) Generating data on climate change impacts, mitigation and adaptation measures in the

Water towers;

(v) Carrying out economic valuation of the water tower status

(vi) Monitoring climate change in the Water Towers (mitigation and adaption);

(vii) Developing stakeholders inventory in the Water Towers;

(viii) Generating information on critical water catchment areas and biodiversity hotspots;

(ix) Contributing in preparation of the Directorates quarterly/annual reports;

(x) Contributing in development of the Directorate’s budgets and reports.



(i) Have a Bachelor’s degree in any of the following fields:- Natural Resource Management,


any other relevant field (A Master’s degree in these fields will be an added advantage)

(ii) Have four years (4) of relevant work experience

(iii) Have demonstrated professional competence, leadership qualities as well as good


(iv) Demonstrate good understanding in the field and secondary data collection;

(v) Strong practical and theoretical knowledge on GIS and Remote Sensing data analysis;


(vii) Have relevant computer applications skills

(viii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

017 SENIOR ECOSYSTEM PLANNING AND AUDIT OFFICER KWT 5: TWO (02)

POSTS

Officers in this cadre will report to the Assistant Director Planning & Audit and will be

responsible for:-

a) Job Descriptions

(i) Developing Water Towers ecosystem management plans

(ii) Developing the Water Towers Monitoring framework;

(iii) Implementing the Water Towers Monitoring program;

(iv) Developing and implement management standards for ecosystem audit in the Water

Towers;

(v) Assessing and monitor rehabilitation, conservation and management activities in the

Water Towers;

(vi) Developing manual to guide the implementation of the Directorate’s activities;

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Job Descriptions

(vii) Contributing in development of Water Towers Status report;

(viii) Preparing quarterly/annual reports for the Directorate;

(ix) Preparing the Directorate’s development of the Directorate’s work plans, budgets and

reports.



(i) A Bachelor’s degree in any of the following fields:- Natural Resource Management,


any other relevant field (A Master’s degree in these fields will be added advantage);

(ii) Have four years (4) of relevant work experience;



(iv) Demonstrate good understanding ecosystem planning and audit;




and Integrity.

018 SENIOR PLANNING OFFICER KWT 5: ONE (01) POST

The officer will be deployed as a senior Planning Officer in-charge of Planning and

Monitoring. The officer will report to the Director Corporate services and will be

responsible for:-

a) Job Descriptions

(i) Developing and Review of policy strategies and programmes including coordination of

the Agency’s strategic Plan;

(ii) Formulating, interpreting and Analyzing KWTA policies;

(iii) Formulating, interpreting and implementing planning and monitoring strategies of

KWTA activities and programmes;

(iv) Provisioning of informed advice on planning and economic policy issues to the Agency

and the Board;

(v) Serving as resource persons on economic and statistical programmes in the organization

and undertaking economic analysis,

(vi) Evaluation and monitoring of development projects and programmes; conducting pre-

feasibility and feasibility studies and setting project priorities;

(vii) Collection and analysis of data relating to the overall strategy of the Agency;

21

Job Descriptions

(viii) Formulation of economic and statistical development activities;

(ix) Direction, control and coordination of all the various planning or statistical activities of

professional and supporting staff within the Planning Division.



(i) Bachelor’s degree from a recognized university in Economics, Development Planning,

Development studies or any other related or equivalent qualifications;

(ii) Post graduate professional qualification in project planning, monitoring and evaluation

or any other relevant field;

(iii) Knowledge and understanding of the current best corporate planning and monitoring

practices and experience in operating planning and monitoring policy and strategies;

(iv) High degree of professional competence in planning and monitoring;



(vii) Served for a minimum period of four (4) years in a planning or monitoring position;


and Integrity.

019 SENIOR SUPPLY CHAIN OFFICER KWT 5: ONE (01) POST

The Officer will be reporting to the Manager Supply Chain and will be responsible for:-

a) Job description

(i) Identification of requirements and preparation of procurement plans in accordance with

the budget process;

(ii) Sourcing of supplies, assessing and measuring performance of supplies of goods, works

and services;

(iii) Maintenance of procurement records;

(iv) Assist in internal monitoring and evaluation of the supply chain;

(v) Conducting market research;

(vi) Ensuring safety and security in storage.

(vii) Mentoring and coaching staff under him/her.



22

Job Descriptions

(i) A Bachelors’ degree in Supplies Chain Management or Economics/ Commerce /Business

Administration or other relevant and equivalent qualification from a recognized

Institution;

(ii) Have served for a minimum period of four (4) years, in a relevant field as a supply chain

officer;

(iii) Be a member of Kenya Institute of Supplies Management (KISM);

(iv) A KISM practicing certificate or its equivalent



(vii) Have at least six (6) years relevant work experience, three (3) of which must be at a


(viii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and

Integrity.

020 SENIOR WATER TOWERS OFFICER KWT 5: SIX (06) POSTS

The Officers will be reporting to Assistant Director or Regional Coordinator in the

Directorate of Governance and Coordination and will be responsible for:-

a) Job Descriptions

i) Dissemination of water towers programmes and policies

ii) Ensuring governance and protection of the water , riparian reserves in rivers and

wetlands;

iii) Preparation of policy briefing documents and policy papers;

iv) Identification and zonation of water and watersheds for protection;

v) Participate in dissemination of information on climate change impacts, mitigation,

adaptation and innovative measures in Water ecosystem;

vi) Participate in implementation of integrated water management plans;

vii) Preparation of periodical reports for the directorate;

viii) Mentoring and coaching of officers under him/her.



(i) Have a degree from a reputable institution in any of the following or related field:-

Meteorology, Cartography, Natural Resource Management, Hydrology, Botany, Ecology,

Geo-Spatial survey, GIS and Remote sensing, Environmental Science or any other related

field;

(ii) Have relevant computer application skills;

23

Job Descriptions

(iii) Demonstrate communication and leadership skills

(iv) Have at least four (4) years relevant work experience.


and Integrity.

021 SENIOR FINANCE AND ACCOUNTS OFFICER KWT 5: ONE (01) POST

The officer will be answerable to the Manager Finance and Accounts and will be

responsible for:-

a) Job Descriptions

(i) Assist in, updating and review subsidiary ledgers and reconciling them to the general

ledger;

(ii) Ensure supplier and customer accounts are reconciled on monthly basis;

(iii) Ensure proper Management of cash through implementation of controls;

(iv) Assist in reviewing bank reconciliations on weekly basis;

(v) Ensure tax compliance in all operations;

(vi) Assist in preparation of annual statutory accounts and manage statutory audits as well

as implement the agreed upon internal audit recommendations;

(vii) Analyze customer credit data and financial statements to determine the degree of risks

involved;

(viii) Maintain book of debtors, debt accounts and monitor payments and update records and

periodically reconcile their accounts;

(ix) Review individual or commercial customer files to identify and select delinquent

accounts for collection and advising Management on creditors that need to be written

off as bad debts and or deal with liquidators and collection agencies;

(x) Evaluate customer records and recommend payment plans based on earnings, savings

data, payment history and purchase activity.


For appointment a candidate must:-

(i) Have a Bachelors of Commerce Degree (Accounting/Finance Option) or its equivalent;

(ii) Have passed part III (final) of Certified Public Accountants (Kenya) Examination, or its

equivalent;

(iii) Be registered with Institute of Certified Public Accountants of Kenya (ICPAK);

(iv) Have at least four (4) years’ experience in a relevant field;

(v) Have Relevant computer applications skills


24

Job Descriptions

(vii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and

Integrity.

022 WATER OFFICER I KWTA 6: SEVEN (7) POSTS

The Officers at this level will be reporting to the Assistant Director or Regional

Coordinator in the Directorate of Governance and Coordination and will be responsible

for:-

a) Job Descriptions

(i) Participating in identification and zonation of water for protection and recovery;

(ii) Participating in identification and zonation of catchment lands, biodiversity hotspots and

wetlands for gazettement, protection and conservation in counties;

(iii) Participating and contributing in identification of riparian reserves in rivers, wetlands and

lakes for rehabilitation;

(iv) Participating in implementation of integrated water management plans;

(v) Participating and contributing in project/programme implementation;

(vi) Organizing stakeholders forums;

(vii) Participating in dissemination of water towers programmes and policies;

(viii) Participating and contributing in Monitoring of projects and programmes.


For appointment to this Grade a candidate Must:-

(i) Have a Degree from a recognized institution in the following fields: Meteorology,

Cartography, Natural Resource Management, Documentation, Hydrology, Botany,

Ecology, Geo-Spatial survey, GIS, Remote sensing, Environmental Science or any other

relevant field;

OR

(ii) Have a Higher National Diploma with two years relevant work experience in the following

fields:

Meteorology, Cartography, Natural Resource Management, Documentation, Hydrology,

Botany, Ecology, Geo-Spatial survey, GIS, Remote sensing, Environmental Science or any

other related field;

(iii) Have relevant computer applications skills


(v) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and

Integrity.

25

Job Descriptions

023 PLANNING OFFICER I KWT 6: ONE (01) POST

The Planning Officer will report to the Senior Planning Officer and will be responsible

for:-

a) Job Descriptions

(i) Collection and analysis of data relating to the overall strategy of the Agency;

(ii) Implementation and appraisal of activities, projects and programmes;

(iii) Participating in development, review and implementation of the strategic plan of the

Agency.

(iv) Evaluation and monitoring of development projects and programmes;

(v) Conducting pre-feasibility and feasibility studies and setting project priorities;

(vi) Formulation of economic and statistical development activities;

(vii) Collation and presentation of statistical data in the form of survey reports and bulletins.


For appointment to the grade of Planning Officer, a candidate must:-

(i) Have Bachelor’s degree from a recognized university in Economics, Development

Planning;

(ii) Have Development Studies or any other relevant, related and equivalent qualifications;

(iii) Knowledge and understanding of the current best corporate planning and monitoring

practices;

(iv) Have relevant Computer applications skill;

(v) Demonstrate communication and leadership skills;

(vi) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

024 ADMINISTRATION OFFICER I KWT 6: ONE (01) POST

The Officers at this level will be reporting to the Senior Administration Officer I and will


a) Job Descriptions

(i) Participating in development of polices and guidelines for administration purposes

(ii) Coordinating transport services including allocation of vehicles and supervision of

drivers;

26

Job Descriptions

(iii) Maintenance and servicing of vehicle;

(iv) Overseeing cleaning and security services;

(v) Maintenance of office buildings;

(vi) Coordinating registry services; and

(vii) Allocation of office space and other services to the staff of the Agency

(viii) Maintaining a register on all complaints raised by customers/stake holders;


For appointment to this grade, a candidate must have:-

(i) A Bachelor’s degree in Management/Administration or any other relevant degree;

(ii) Certified Public Secretaries of Kenya (CPS-K) or its equivalent;



(v) Demonstrate outstanding professional competence

(vi) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

025 INTERNAL AUDITOR I KWT 6: ONE (1) POST)

The Officer will be answerable to the Manager Internal Audit and will be responsible

for:-

a) Job Descriptions

(i) Pre/Post-auditing of payments documents to confirm compliance with set internal

controls;

(ii) Reviewing of internal control systems and reporting on any weakness;

(iii) Undertaking specific audit assignments and preparing detailed audit observation

reports;

(iv) Checking on budgetary controls to ensure compliance with the set budget and work

plans;

(v) Checking on internal controls on revenue/Appropriation-In-Aid (A-in-A) collection to

advice on deviation in approved levels;

(vi) Confirming that the Agency’s assets, plant and equipment, supplies, stores are

appropriately recorded and the registers are maintained;

(vii) Facilitating the risk assessment audit;

(viii) Implementing audit programs, analyze outcomes and prepare report on required

changes;

(ix) Follow up on the implementation of recommendations from the audit committee;

27

Job Descriptions

(x) Follow up on implementation on recommendations of the external auditors;

(xi) Carrying out investigation on alleged fraud situations and make recommendations.



(i) Have three (3) years’ experience as an Internal Auditor in a busy environment;

(ii) Be a Certified Public Accountant (CPA) III or Certified Internal Auditors (CIA) III or its

equivalent from a recognized Institution;

(iii) Be a registered member of the Institute of Internal Auditors or Certified Public

Accountants of Kenya (ICPAK) or Certified Information Systems Auditor (CISA);

OR

(iv) Have relevant Bachelor’s Degree with CPA II (CIA) II or its equivalent from a recognized

Institution; and

(v) Be proficient in Computerized Accounting/Audit packages;

(vi) Have relevant computer applications skills



and Integrity.

026 PROGRAMME OFFICER I COMMUNITY DEVELOPMENT KWT 6: TWO (2)

POSTS

This is the Bachelor’s degree graduate entry point. Officer at this level will report to the

Senior Programme Officer, Community Livelihood and will be responsible for:-

a) Job descriptions

(i) Community livelihood programme liaison and participation;

(ii) Preparation and monitoring of programme budgets.

(iii) Preparing Periodical reports on project implementation as required by the Senior

Programme Officer.

(iv) Gathering information regarding communities’ concerns on engagement and

participation related to water

(v) Preparing quarterly reports on programmes/projects implementation.

(vi) Data analysis for project/ Programme Monitoring and evaluation.

28

Job Descriptions



(i) Bachelor’s Degree from a recognized institution on the following fields:- Community

Development, Sociology, Project management, Entrepreneurship, Business

Administration, Natural Resources Management or any other related fields;

OR

Higher National Diploma with two (2) years relevant work experience from a recognized

institution in the following fields: - Business Administration, Project management,

Natural Resources Management, Monitoring and Evaluation, Community Development,

Social work or any other related field;

(ii) Have relevant computer applications skills.

(iii) Demonstrate communication and leadership skills

(iv) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership

and Integrity.

027 ECOSYSTEM PLANNING & AUDIT OFFICERS I KWT 6: ONE (01) POSTS

Officers in this cadre will report to the Assistant Director Planning & Audit and will be

responsible for:-

a) Job Descriptions

(i) Assisting in development and implementation of Water Towers ecosystem

management plans and audits;

(ii) Assisting in development and implementation of the Water Towers Monitoring

framework;

(iii) Assisting in development and implementation of management standards for ecosystem

audit in the Water Towers;

(iv) Assisting in assessment and monitoring of rehabilitation, conservation and management

activities in the Water Towers;

(v) Contributing in development of manuals to guide implementation of the Directorate’s

activities;

(vi) Assisting in development of Water Towers Status report;

(vii) Assisting in preparation of annual Water Towers status reports;

(viii) Carrying out audit of the Water Towers and develop audit reports;

(ix) Contributing in preparation of quarterly/annual reports for the Directorate;

29

Job Descriptions

(x) Contributing in preparation the Directorate’s development of the Directorate’s work

plans, budgets and reports;



(i) Be in possession of a Bachelor’s degree in any of the following fields:- Natural Resource



(ii) Have demonstrated professional competence, leadership qualities as well as good


(iii) Demonstrate good understanding field and secondary data collection;

(iv) Practical and theoretical knowledge on GIS and Remote Sensing data analysis will be

added advantage;

(v) Have relevant computer applications skills;



and Integrity.

028 DATA OFFICER I (GIS AND REMOTE SENSING) KWT 6: ONE (01) POST

The Officer will report to the Assistant Director Ecosystem Assessment and will be responsible

for:-

a) Job description

(i) Assisting in acquisition and management of spatial datasets for all the water towers;

(ii) Assisting in development of a spatial database for all the water towers using software’s

such as PostGIS, SQL Server, mobile servers etc.;

(iii) Contributing in mapping and modeling of Water Towers ecosystem services

(iv) Assisting in assessment of land cover and land use trends in all the water towers;

(v) Contributing in assessment of water towers ecological integrity and map priority

rehabilitation sites;

(vi) Developing cartographic products and spatial data to support development of the Water

Towers status reports and other KWTA activities;

(vii) Assisting in development of the Water Towers Status Report and Directorate’s

quarterly/annual reports;

30

Job Descriptions

(viii) Undertaking field data collection, processing, archiving and dissemination of

information;

(ix) Contributing in development of a data platform and web based information access and

visualization on the status of Water Towers;

(x) Assisting in development of innovative technologies for assessing, monitoring and

evaluating status of the Water Towers;

(xi) Supporting in training staff and stakeholders on acquisition of data using GIS and

Remote sensing technology.



(i) Be in possession of a Bachelor’s degree in any of the following fields:- Natural Resource


Environmental Science or any other relevant field.

(ii) Have two years (2) of relevant work experience



(iv) Demonstrate good understanding field and secondary data collection;

(v) Practical and theoretical knowledge on GIS and Remote Sensing data analysis will be

added advantage;

(vi) Have relevant computer applications skills


(viii) Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and

Integrity.

029 ECOSYSTEM RESEARCH OFFICER 1, KWT 6: TWO (02) POST


for:-

a) Job Descriptions

(i) Carrying out assessments and generate information to support development of the

Water Towers status report;

31

Job Descriptions

(ii) Assisting in assessing and monitoring of rehabilitation and conservation activities in the

Water Towers;

(iii) Developing field data collection protocols for assessing and monitoring the Water

Towers;

(iv) Carrying out field data collection, entry, analysis, archiving and reporting on the status of

the Water Towers;

(v) Assisting in generation of baseline data and information on water towers, critical water

catchment areas and biodiversity hotspots;

(vi) Contributing in generation of data on climate change impacts, mitigation and adaptation

measures in the Water towers;

(vii) Assisting in economic valuation of the water tower status;

(viii) Contributing in monitoring of the climate change in the Water Towers (mitigation and

adaptation);

(ix) Assisting in development of stakeholders inventory in the Water Towers;

(x) Undertaking rapid assessment of critical natural resource elements within the Water

Tower;

(xi) Assisting in preparation of the Directorate’s quarterly/annual reports on status of the

water tower for the department;

(xii) Contributing in development and implementation of the Water Towers monitoring

program;

(xiii) Assisting in development of the Directorate’s budgets and reports;



(i) Have a Bachelor’s degree in any of the following fields:- Natural Resource Management,


any other relevant field

(ii) Have demonstrated professional competence, leadership qualities as well as good



(iv) Have strong practical and theoretical knowledge on GIS and Remote Sensing data

analysis;




Integrity.

030 DATA OFFICER II –GIS AND REMOTE SENSING KWT 7: ONE (01) POST

32

Job Descriptions


for:-

a) Job description

(i) Assisting in acquisition and management of spatial datasets for all the water towers;

(ii) Assisting in development of a spatial database for all the water towers using software’s

such as PostGIS, SQL Server, mobile servers etc.;

(iii) Contributing in mapping and modeling of Water Towers ecosystem services

(iv) Assisting in assessment of land cover and land use trends in all the water towers;

(v) Contributing in assessment of water towers ecological integrity and map priority

rehabilitation sites;

(vi) Developing cartographic products and spatial data to support development of the Water

Towers status reports and other KWTA activities;

(vii) Assisting in development of the Water Towers Status Report and Directorate’s

quarterly/annual reports;

(viii) Undertaking field data collection, processing, archiving and dissemination of information;

(ix) Contributing in development of a data platform and web based information access and

visualization on the status of Water Towers;

(x) Assisting in development of innovative technologies for assessing, monitoring and

evaluating status of the Water Towers;

(xi) Supporting in training staff and stakeholders on acquisition of data using GIS and Remote

sensing technology.



(i) A KCSE certificate with Minimum of C plain or its Equivalent;

(ii) A Diploma from a recognized institution in the following fields:-Natural Resource

Management, Meteorology, Hydrology, Cartography, GIS & Remote sensing,

Environmental Science or in any other relevant field;


(iv) Have relevant computer applications skills

(v) Demonstrate communication and leadership skills

(vi) Practical and theoretical knowledge on GIS and Remote Sensing data analysis will be

added advantage;


Integrity.

031 WATER OFFICER II KWT 7: SEVEN (07): POSTS

33

Job Descriptions

The Officers will report to the Assistant Director or Regional Coordinator in the Directorate of

Governance & Coordination and will be responsible for:-

a) Job Descriptions

(i) Participation and contribution in identifying and documenting catchment lands,

biodiversity hotspots and wetlands for gazettement;

(ii) Participate and contribute in zonation, recovery and rehabilitation of critical water

catchment areas;

(iii) Participate and contribute in Profiling of dwellers in water ecosystem for

resettlement/relocation;

(iv) Participate and contribute in identification of riparian reserves in rivers, wetlands and

lakes for rehabilitation;

(v) Participate and contribute in project/programme implementation;

(vi) Participate and contribute in organizing stakeholders forums;

(vii) Collect data for monitoring and evaluation.


For appointment to this grade an Officer must have:-

(i) A KCSE certificate with Minimum of C- or its Equivalent;

(ii) A Diploma from a recognized institution in the following fields:-Natural Resource

Management, Meteorology, Hydrology, Cartography, GIS &Remote sensing,

Environmental Science or in any other relevant field;

(iii) Have relevant computer applications skills.



and Integrity.

032 PROGRAMME OFFICER II COMMUNITY DEVELOPMENT KWT 7: ONE (01)

POST

This is the entry point for Diploma holders. Officers in this cadre will report to the Senior

Programme Officer Community Development and will be responsible for:-

a) Job descriptions

(i) Preparing documentation including writing/editing short articles and other materials

regarding projects and programmes;

(ii) Preparing procurement requests for good/services that require prior funding for agency

approval;

34

Job Descriptions

(iii) Compiling and maintaining database of Community groups and other stake holders;

(iv) Participating in distribution of information that promote the role of Water to

community and broader public;

(v) Participating in work planning and project implementation;

(vi) Preparing meeting venues for proposal review, submission, and administration which

involve community and the Agency;

(vii) Data collection for and analysis and project/ Programme Monitoring.


For appointment to this grade, a candidate must have:-

(i) At least a KCSE certificate with a minimum grade C plain

(ii) A Diploma in Social work, Community Development, Business Administration or

Business Management, Project management, Natural Resources Management,

Monitoring and Evaluation or any other related fields from a recognized institution




and Integrity.

033 PROGRAMME OFFICER II BUSSINESS DEVELOPMENT KWT 7: ONE (1)

POST

The officer will report to Senior Programme Officer Business Development and will be

responsible for:-

a) Job descriptions

(i) Collecting Data for development of projects in accordance with KWTA Groups design

and specification standards materials regarding projects and programmes;

(ii) Participating in compiling of information that promote the role of Water to community

and broader public

(iii) Participating in work planning, proposal preparation.

(iv) Preparation of relevant materials and meeting venues between the Agency and project

developers.

(v) Assisting in data collection and analysis for ongoing projects monitoring.



35

Job Descriptions

(i) At least a KCSE certificate with a minimum grade C plain;

(ii) A Diploma in Business Administration or Business Management, Community

Development, Entrepreneurship, Project management, Natural Resources Management,

Monitoring and Evaluation or any other related fields from a recognized institution;




and Integrity.

034 SENIOR RECEPTIONIST, KWT 7: ONE (01) POST

The officer will be answerable to the Administrative officer and will be responsible for:-

Job Descriptions

(i) Coordinating the activities of the reception desk

(ii) Liaising and coordinating with the Director’s Office in protocol on reception matters;

(iii) Organization and implementation of reception programs for any official function;

(iv) Development of work schedule for reception officers;

(v) maintain good public relations in Agency’s offices:-

(vi) Management of the switch board to ensure fast/right connectivity between the

organization and its customers/stake holders and within the Agency.

(vii) Manage equipment and utilities such as telephones, switchboards and documents

containing contact information

(viii) Mentoring and Coaching other reception staff;

(ix) Coordination of training and development of reception staff.

Job Specifications

For appointment to this grade a candidate must have-:

(i) Diploma in Front Office Management/ Customer care/ Public Relations/

Communication/ Hospitality Management or its equivalent from a recognized

Institution;

(ii) Good oral and written communication skills in both English/Kiswahili;

(iii) Basic knowledge in fire fighting

(iv) Have relevant computer applications skills

(v) Demonstrate communication and leadership skills

(vi) Good oral and written communication skills in both English/Kiswahili.

(vii) Two (2) years relevant experience;

36

Job Descriptions

(viii) Demonstrated outstanding professional competence and administrative ability as

reflected in work performance and work results;

035 RECEPTIONIST I , KWT 8: ONE (01)POST

This officer will be answerable to Administration Officer and will be responsible for:-

a) Job Descriptions

(i) Manning the customer care/reception desk;

(ii) Welcoming and directing guest/customers/stake holders;

(iii) Connecting telephone calls for customers/stake holders;

(iv) Maintaining cleanliness at the reception area;

(v) Issuing visitor passes;

(vi) Maintain good public relations in Agency’s offices;


For appointment to this level, a candidate must have:-

(i) Kenya Certificate of Secondary Education (KCSE) mean grade D + (plus) or its equivalent

with C- (minus) in English or Kiswahili.

(ii) Certificate in Customer Care and effective Receptionist lasting not less than one (1)

month from a recognized Institution; and

(iii) Basic knowledge in firefighting

(iv) Good oral and written communication skills in both English/Kiswahili;




and Integrity.

job descriptions and specifications for … descriptions and specifications for the advertised...

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