joanna wiebe old school copywriting for new school businesses
TRANSCRIPT
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Old schoolFOR NEW SCHOOL MARKETERSCOPYWRITING
JOANNA WIEBE @COPYHACKERS
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“You'd better not let your father see this.” John Caples’s mom
@COPYHACKERS#bos2017
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IF IT FEELS SAFE, SCRAP IT
@COPYHACKERS#bos2017
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“Five times as many people read the headline as read the body copy.”
@COPYHACKERS#bos2017
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“I find if I drink two or three brandies, I’m far better able
to write.”
@COPYHACKERS#bos2017
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COPY IS NOT YOUR BRAND’S CREATIVE EXPRESSION. COPY IS YOUR ONLINE SALESPERSON.
@COPYHACKERS#bos2017
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WANNA BE CREATIVE? WRITE A poem. got that outta your system? great - let’s work.
@COPYHACKERS#bos2017
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“The only purpose of
advertising is to make sales.”
claude hopkins
@COPYHACKERS#bos2017
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I ROLL WITH THE HARDEST.
MAKE MONEY WITH THE SMARTEST.
AIN’T GOT TIME FOR YOU ARTISTS.
bOS-APPROPRIATE rewrite of lyrics by The Game
@COPYHACKERS#bos2017
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Gene SchwartzJohn Caples
Claude Hopkins
@COPYHACKERS#bos2017
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CAVEATErr on the side of caution
sometimes. Not everything that worked then flies now.
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Let’s START WITH 4 quick hits (‘cos it’s end of day)
@COPYHACKERS
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ASK GOOD QUESTIONS
@COPYHACKERS#bos2017
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Ba
@COPYHACKERS
sold better
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WRITE FOR READERS
@COPYHACKERS#bos2017
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@COPYHACKERS#bos2017
Ba sold better
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“THAT’S MORE COPY THAN WE’RE USED TO”
Andrew Capland, Wistia
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TAKE THE CAP OFF THE
COKE
@COPYHACKERS#bos2017
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DON’T BE TOO
FORTHCOMING
aka
@COPYHACKERS#bos2017
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fewer clicks
@COPYHACKERS#bos2017
Ba
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PUT YOUR HEADLINE & BUTTON IN THE FIRST PERSON
@COPYHACKERS#bos2017
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sold better
@COPYHACKERS#bos2017
Ba
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24% increase in CTR with 98% confidence
13% lift in CTR with 99% confidence
24% MORE CLICKS
13% MORE CLICKS
@COPYHACKERS#bos2017
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3 BIGGER IDEAS TO SHAPE YOUR COPY
@COPYHACKERS#bos2017
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Don’t write copy. 1@COPYHACKERS
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YOU GO TO A QUIET PLACE TO WRITE.
@COPYHACKERS#bos2017
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(Because to write, you need to be alone with your thoughts.)
@COPYHACKERS#bos2017
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Yet, somehow, genius doesn’t strike.
@COPYHACKERS#bos2017
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Turns out the copy in your head… sucks.
@COPYHACKERS#bos2017
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So you give up. And find something else to do.
@COPYHACKERS#bos2017
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Don’t write copy. HOLD up a mirror.1
@COPYHACKERS
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Stop “writing”
Understand that the thing on the page is the customer - not “the product”
Know the customer so you can show the customer him/herself (ideally happy or getting there)
Hold the mirror (i.e., be in the background)
to do this, you must:
@COPYHACKERS#bos2017
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the PRODUCT is NOT the product
@COPYHACKERS#bos2017
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the PRODUCT is NOT the product
@COPYHACKERS#bos2017
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the PRODUCT is NOT the product
@COPYHACKERS#bos2017
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the CUSTOMER IS
the product
@COPYHACKERS#bos2017
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YOUR COPY IS CREATING A CUSTOMER.
NOT SELLING A PRODUCT.
@COPYHACKERS#bos2017
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HOW DO YOU KNOW WHAT THE MIRROR
SHOULD REFLECT BACK?
@COPYHACKERS#bos2017
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What do you do with the mad that you feelWhen you feel so mad you could bite? When the whole wide world seems oh so wrong, And nothing you do seems very right?
What do you do - do you punch a bag? Do you pound some clay or some dough? Do you round up friends for a game of tag? Or see how fast you go?
@COPYHACKERS#bos2017
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LISTEN.
@COPYHACKERS#bos2017
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HERE’S THE EASIEST, fastest, cheapest WAY
(I’LL FORGIVE YOU IF YOU OPEN AMAZON.COM NOW)
@COPYHACKERS#bos2017
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1. On one or more sites with reviews, find products / services in your category.
@COPYHACKERS#bos2017
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2. Go through the reviews and clip the STICKIEST insights.
@COPYHACKERS#bos2017
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3. TAG THE VERBATIMS AND ASSEMBLE THEM INTO DRAFT 1.
@air_story#bos2017
Joanna is assembling
in
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“Copy is not written. Copy is
assembled.”gene schwartz
@COPYHACKERS#bos2017
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TO TRULY BE A MIRROR, YOUR PAGE HAS TO REFLECT BACK A SPECIFIC
PERSON. NOT AN “AVERAGE PERSON.”
@COPYHACKERS#bos2017
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“Your message should single out your prospect like a man
being paged in a crowded hotel
lobby.”claude hopkins
@COPYHACKERS#bos2017
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~ POEM BREAK ~
@COPYHACKERS
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Roses are red, Violets are blue -
Donate to a teacher With the same name as you.
@COPYHACKERS#bos2017
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Dear Joanna -
Roses are red, Violets are blue -
Donate to a teacher With the same name as you.
Mr. WiebeFrench novels for his junior high students. $68 remaining Donate to Mr. Wiebe’s project
3x more likely to give to a project
Gave 3x as much
Reactivated lapsed donors
Source: Donors Choose Annual Review 2014 - 15
@COPYHACKERS#bos2017
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Can your prospect see herself on YOUR page?
@COPYHACKERS
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Don’t write copy. hold up a mirror.1
@COPYHACKERS
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“THEY ALL LAUGHED WHEN I USED A FORMULA. BUT WHEN
THEY SAW THE RESULTS!”2@COPYHACKERS
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FORMULAS FOR ADS
FORMULAS FOR
LAYOUTS
FORMULAS FOR
ELEMENTS
@COPYHACKERS#bos2017
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FORMULAS FOR
LAYOUTS
@COPYHACKERS#bos2017
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Problem Agitation Solution
@COPYHACKERS#bos2017
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“The correct solution, the right
headline, the perfect ad lies buried in the
problem itself.”gene schwartz
@COPYHACKERS#bos2017
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@COPYHACKERS#bos2017
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Problem
Agitation
Solution
@COPYHACKERS#bos2017
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NO FORMULA PAS FORMULA
@COPYHACKERS#bos2017
Ba
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(when you suggest delaying the product shot, even the coolest lose their cool)
@COPYHACKERS#bos2017
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sold better
@COPYHACKERS#bos2017
Ba
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“Just as the physician uses the same prescription many times with beneficial effect… Just as the civil engineer uses the same formulas
again and again for building bridges… So can the copywriter use formulas that have worked
successfully in the past.”
john caples
@COPYHACKERS#bos2017
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Don’t write copy. HOLD UP a mirror.1
@COPYHACKERS
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start with a formula or framework.2
@COPYHACKERS
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EDIT IN THE AWESOME.3@COPYHACKERS
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YOUR FIRST DRAFT SHOULD BE A BUNCH OF ASSEMBLED VOC
DATA
@COPYHACKERS#bos2017
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grammar!!!PROOFREADING!!!
@COPYHACKERS#bos2017
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grammar???
@COPYHACKERS#bos2017
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1. The clarity sweep 2. The voice and tone sweep 3. The So What sweep 4. The Prove It sweep 5. The specificity sweep 6. The heightened emotion sweep 7. The Zero Risk sweep
THE SEVEN SWEEPS
@COPYHACKERS#bos2017
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“You cannot bore people into buying your product. You can only interest
them.”DAVID OGILVY GENE SCHWARTZ
“Advertising is the literature of desire.”
G. BENCIVENGA
“Emotions are the fire of human motivation, the combustible force
that secretly drives most decisions to
buy.”
@COPYHACKERS#bos2017
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emotion / “feeling" isn’t always edited
in after
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• Need for love
• Fear of shame
• Pride of achievement
• Drive for recognition
• Yearning to feel important
• Urge to look attractive
• Lust for power
• Longing for romance
• Need to feel secure
• Terror of facing the unknown
• Lifelong hunger for self-esteem
GARY BENCIVENGA
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“It’s not about building better mousetraps. It’s about building larger
mice - and then building a terrifying fear of them
in your customers.”gene schwartz
@COPYHACKERS#bos2017
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As many as 60% of sales are lost to “no decision.”
Source: CorporateVisions.com @COPYHACKERS#bos2017
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MAKE YOUR READER DECIDE. EVEN IF THEY DON’T CHOOSE YOU.
@COPYHACKERS#bos2017
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DON’T “WRITE COPY.” use formulas.
EDIT IN THE AWESOME.
@COPYHACKERS
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“THIS IS NO LAZY MAN’S FIELD”Claude Hopkins
@COPYHACKERS#bos2017
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JOANNA WIEBE
THANKS!