Jessica Ayers Jessica.Ayers20@gmail.com (303) 596-8807

Qualifications

I am a creative, dependable, driven professional with experience handling confidential information and serving high-profile clients. I am compulsively organized and excel at research and planning. I hope to bring my skills, strong professional background, and passion for education to a rewarding role with a socially conscious company. My key strengths include:

A Compulsion to organize, categorize, document, and list Passionate about art, literature, and research Reception/switchboard experience with multi-line phone systems Ability to multi-task and an eagerness to learn Articulate, with strong written skills Exemplary grasp of grammar, spelling, and proofreading skills Advanced PC experience, Basic Mac experience Proficient in Microsoft Word, Excel, Outlook, Salesforce, CDS, Lotus Notes, OpenTable Excellent data entry skills

Professional Experience

2014-2016 Parker-Anderson Enrichment Instructor Los Angeles, CA

Create a fun, engaging, and education environment for students ages 3-12 Follow a planned curriculum but need to improvise often Responsible for transporting supplies to each class Organization, patience, and flexibility are vital

2013-2014 AppleOne Administrative Assistant Sherman Oaks, CA

Manage busy switchboard and field all incoming calls Receive, open, and process all incoming mail Process all outgoing mail (USPS meter, UPS, GSO, FedEx) Heavy filing, faxing, data entry duties Maintain cleanliness of lobby, kitchen, copy room areas Organized, collated, and filed all invoices daily Provided customer service/support

2009-2014 Encore Nationwide Freelance Brand Ambassador Gardena, CA

Positively and effectively networked and promoted the company and/or product Required mental and scheduling flexibility The ability to learn quickly was essential Assisted in the set-up/close-down of events Represented high-profile clients such as Nintendo, The Rose Bowl, A&E, etc.

2010-2013 HHC Marketing Broadway Sales/Promotional Team Member New York, NY

Promoted various Broadway shows and encouraged ticket sales through public interaction

Required flexibility and a go-getter attitude Displayed a positive demeanor at all times

2010-2012 Forrest Solutions Group Guest Experience Associate New York, NY

Managed multi-line phone switchboard Overhauled & reorganized the entire filing system dating back ten years Provided customer support for a large trade show management client Processed registration files using Convention Data Services (CDS) Communicated with clients and customers via Outlook and SalesForce

2008 Michael Mailer Films Script Intern New York, NY

Answered all incoming calls Assisted with filing, faxing, deliveries, pick-ups Responsible for reading, proofreading, and critiquing all incoming

script submissions Expected to produce high-quality script reports with strict deadlines

2008-2010 Morton’s Restaurant Group Front Desk / Administrative Assistant Brooklyn, NY

Provided assistance to daytime management and the marketing director Maintained private booking calendar via Daylight booking system Tracked and logged daily customer figures via Excel Answered all incoming phone calls on multi-line switchboard Recorded reservations via OpenTable electronic rolodex Sorted incoming/outgoing mail Maintained top-notch professionalism and customer courtesy at all

times

2008-2009 RJL Resources Temporary Administrative Assistant New York, NY

Answered phones on various types of switchboards Assisted with filing, faxing, and other clerical duties Required flexibility and ability to adapt and learn quickly in new

environments

2008 Gilt Fine Dining Hostess New York, NY

Acted as a liaison between front-of-house staff and the Executive Chef Updated nightly specials using Excel spreadsheets Booked reservations via OpenTable electronic rolodex Kept level-headed in a fast-paced very high pressure fine dining

restaurant Provided excellent service to high profile clientele

2006-2007 Coinstar Money Services Office Assistant Englewood, CO Reported directly to senior office manager Handled out-going courtesy calls to participating agents Processed outgoing contract shipments Assisted with filing, faxing and other administrative duties

Education

Spring 2006 B.A in Theatre StudiesThe University of Northern Colorado