jennifer maddrell: designing authentic online educational experiences through service-learning
DESCRIPTION
Jennifer Maddrell, adjunct faculty, Instructional Design and Technology, College of Education, Old Dominion University Designing Authentic Online Educational Experiences through Service-Learning Fostering opportunities for authentic and engaging real-life application of course content is a central challenge for designers and instructors in higher education programs. Given the time and geographic separation of the online learner from the instructor and the college or university, the task of offering applied learning experiences in an online course is an even greater challenge. Service-learning is an educational approach used extensively in traditional face-to-face programs to offer students opportunities to gain real-world experience while volunteering with organizations in their local campus communities. In this session, we will explore the design of e-service-learning in which these applied learning opportunities are incorporated into online and distance education programs. By considering the link between the subject-matter and desired learning outcomes of their courses, as well as the potential needs of nonprofits and other social enterprises, session participants will contemplate the design of service-learning experiences for their unique educational contexts. Recommended practices for service-learning client engagement, project management, student mentorship, and learner assessment will be discussed. In addition to an examination of the opportunities and benefits, the potential challenges of incorporating service-learning in an online education setting will also be considered, including recommendations to overcome the obstacles associated with the time and physical separation of participants. Presentation at the 15th annual SLN SOLsummit 2014 February 27, 2014 http://slnsolsummit2014.edublogs.orgTRANSCRIPT
![Page 1: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/1.jpg)
DESIGNINGSERVICE-LEARNING
Jennifer MaddrellDesigners for LearningFebruary 27, 2014
![Page 2: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/2.jpg)
Our Agenda
My Story
My Students’ Stories
My Colleagues' Stories
Your Stories
Your Service-Learning Design Plan
![Page 3: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/3.jpg)
www.bitly.com/SLNServiceLearn
![Page 4: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/4.jpg)
Design Plan Handout
![Page 5: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/5.jpg)
Before my story, tell me yours.
![Page 6: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/6.jpg)
I’ve never heard of service-learning.
![Page 7: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/7.jpg)
I’ve participated inservice-learning as a student.
![Page 8: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/8.jpg)
I’ve incorporated service-learningin a class I designed or taught.
![Page 9: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/9.jpg)
I’ll start my story at the beginning.
![Page 10: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/10.jpg)
Be a good girl.
![Page 11: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/11.jpg)
Have a good time.
![Page 12: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/12.jpg)
… and learn a lot.
![Page 13: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/13.jpg)
![Page 14: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/14.jpg)
1. What wishes for (or from) you?
Be a good person. Have a good time. Learn a lot.
![Page 15: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/15.jpg)
![Page 16: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/16.jpg)
Online Class with Virtual Sessions
![Page 17: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/17.jpg)
Desired Learning Outcomes
Identify performance problems, opportunities, and needs.
Develop and negotiate a consulting proposal.
Maintain a positive client relationship throughout a
consulting process.
Make appropriate recommendations.
![Page 18: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/18.jpg)
Authentic Practice Opportunity
Online Students Clients
![Page 19: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/19.jpg)
Interactionwith Me
Findinga Client
Feedbackand Guidance
Scoping a Project
Interactionwith Peers
Interactionwith Client
Geographic and Time Separation
![Page 20: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/20.jpg)
So, I gave it a try …
Online Students Clients
![Page 21: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/21.jpg)
My Students’ Feedback
It was rewardingto help
and add value.
It was reallychallenging.
I learned so muchfrom the
experience.
![Page 22: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/22.jpg)
It was reallychallenging.
It wasrewarding to help
and add value.
I learned so muchfrom the experience.
Be good.
Have a good time.
Learn a lot.
![Page 23: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/23.jpg)
applied learning
![Page 24: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/24.jpg)
experiential learning
![Page 25: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/25.jpg)
service-learning
![Page 26: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/26.jpg)
Service-Learning
Community Service
Work-based Applied Learning
Academic Coursework
![Page 27: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/27.jpg)
e-Service-Learning
Online Students Nonprofits
Community
Service
Work-based Applied
Learning
Academic
Coursework
![Page 28: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/28.jpg)
ProgramsJournals
Conferences
Books
Associations
Wealth of Service-Learning Resources
![Page 29: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/29.jpg)
Webcasts at DesignersForLearning.org
![Page 30: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/30.jpg)
College Faculty
Instructional Designers
Students
Librarians
Administrators Nonprofits
![Page 31: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/31.jpg)
www.DesignersForLearning.org
![Page 32: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/32.jpg)
2. Title of your online class?
![Page 33: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/33.jpg)
3. Desired Learning Outcomes?
?
?
?
![Page 34: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/34.jpg)
4. Tasks to engage & apply.
![Page 35: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/35.jpg)
DisposableAssignments
Dr. David Wiley, Lumen Learning
Stop assignments that add no value to the world.
![Page 36: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/36.jpg)
Dr. Rick West, BYU
Foster Communities
of Innovation focused
on producing
innovative activity.
8
![Page 37: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/37.jpg)
Robert Squires, Director UMOnline
Engage online
students in
meaningful and
relevant
experiences.
6
![Page 38: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/38.jpg)
Dr. Kristina Lambright, SUNY Binghamton
Service-learning is
not the same as
volunteering.
2
![Page 39: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/39.jpg)
Two Combined Objectives
Service
Learning
![Page 40: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/40.jpg)
5. Potential Nonprofits?
![Page 41: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/41.jpg)
Finding Nonprofits (easy)
![Page 42: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/42.jpg)
Dr. Rick Schwier, University of Saskatchewan
Establishing the
right nonprofit
relationship is key.
1
![Page 43: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/43.jpg)
6. Location of the Nonprofit Client
Near Student
Near Campus
100% Virtual
![Page 44: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/44.jpg)
Dr. Molly Duggan, Lenoir-Rhyne University
Location is more
important for some
courses than
others.
4
![Page 45: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/45.jpg)
7. Nonprofit Engagement
Instructor Student Campus
![Page 46: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/46.jpg)
Consortium of 1,100+ US Colleges
www.nycampuscompact.org
![Page 47: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/47.jpg)
8. Memorandum of Understanding
Needs of client & goals of project
Boundaries of the project
Needed Information & Access
Roles on the project:client, instructor, and student
Required client support
Product / Service Deliverable
Time Schedule (Milestones)
Intellectual property
Confidentiality statement
![Page 48: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/48.jpg)
Dr. Trey Martindale, University of Memphis
Yes
7
![Page 49: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/49.jpg)
9. Course Contract with Student
Client Description
Context for Project
Client Needs
Goals for Project
Product / Service Deliverable(s)
Project Management Protocols
Student Reflection Parameters
Rubric
![Page 50: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/50.jpg)
Dr. Brent Wilson, UC - Denver
For student groups,
define the roles and
responsibilities!
13
![Page 51: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/51.jpg)
How to move past this?Photo credit: T Hall http://www.flickr.com/photos/tmh9/245066417/
![Page 52: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/52.jpg)
Beth Oyarzun, eLearning Office, UNC-Wilmington
Project management!
3
![Page 53: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/53.jpg)
10. Project Management
Student’s Process
ClientUpdates
InstructorUpdates
![Page 54: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/54.jpg)
11. Student Reflection
What When Where
![Page 55: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/55.jpg)
Dr. Monica Tracey, Wayne State University
Reflection helps to
facilitate learning.
11
![Page 56: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/56.jpg)
Reflection
What
Student Perceptions Progress Summary Tally of Hours Scope Changes Concerns Surprises
![Page 57: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/57.jpg)
Reflection
When
Weekly (minimum) At Milestones As Things Happen
![Page 58: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/58.jpg)
Reflection
Where
Individual Journal Semi-public Journal Public Blog
![Page 59: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/59.jpg)
12. Assessment - What
Student’s Process
Student’s Product
Student’s Reflection
Course Contract = Rubric
![Page 60: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/60.jpg)
Maureen Barry, Librarian, Wright State
Ensure alignment
among course
objectives, nature
of project, tasks,
and assessments.
10
![Page 61: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/61.jpg)
13. Assessment - How
PeerInput
Client Input
Student Input
![Page 62: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/62.jpg)
?14. Other?
![Page 63: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/63.jpg)
1. I hope your wishes come true.
![Page 64: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/64.jpg)
A service-learning “match.com”
www.DesignersForLearning.org
![Page 65: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/65.jpg)
Two participants in latest chapter.
12 14
Quill West, OER DirectorTacoma Community College
Ronda Neugebauer, Lumen Learning
15
![Page 66: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/66.jpg)
Midst of Service-Learning Pilot
23 college students
15 instructional design programs
19 college faculty mentors
Several subject-matter experts / advisors
100% Virtual
All volunteers of nonprofit in Michigan
5 pilot design projects
Focus: GED preparation
Open Educational Resource Adaptation or Creation
Support learners & tutors
![Page 67: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/67.jpg)
Please follow along!
www.sites.google.com/site/oerforccr
![Page 68: Jennifer Maddrell: Designing Authentic Online Educational Experiences through Service-Learning](https://reader036.vdocuments.mx/reader036/viewer/2022062613/54542fb2b1af9f95228b4977/html5/thumbnails/68.jpg)
Thank you!