january '13 issue

3

Quick Reference Phone List

9 - 1 - 1Emergency Calls Only

Poison Control(800) 222-1222

www.calpoison.org

Suicide PreventionNational Suicide Prevention Lifeline

24 Hrs – (800) 273-8255www.suicidepreventionlifeline.org

Kern County Sheriff’sDepartment(661) 861-3110

Kern County Fire Department(661) 324-6551

California Highway Patrol (Bakersfield)(661) 864-4444

Office of Emergency ServicesKern County (661) 873-2602

Helpline Information & ReferralDial 2-1-1

Kern County Fire Department(661) 324-6551

PoliceArvin (661) 854-5583Bakersfield (661) 327-7111Delano (661) 720-2275Maricopa (661) 763-3101McFarland (661) 792-2121Shafter (661) 746-8500Taft (661) 763-3101Tehachapi (661) 822-2222Wasco (661) 758-7266

My Emergency Contacts

Name: Phone:Relationship:

Name:Phone:Relationship:

Name:Phone:Relationship:

TDD Emergency Calls only: Dial 9-1-1, thenpress Spacebar until someone answers.

Kern County’s Emergency Information and Planning Guide • www.CalCERD.com

4

Quick Reference Phone List

Techniques To Use When Carrying The Injured

Basic First Aid Tips EVERYONE Should Know

Learn How To Photograph Your Fender-Bender

Gas Leak? Shut Off Your Gas Properly

Directory

Kern County’s Emergency Information and Planning Guide

January 2013 Issue # 1

The Team

Publisher / EditorStacy Morse

Assistant EditorJoel Helms

Graphic ArtistsVincent Sandoval

David Doupe

Sales / MarketingDavid Doupe

Contributing WriterGeorge Ripsom

AccountingVal Gunn

WebmasterChristopher Maloney

Community EmergencyResource Directory

PO Box 20242 Bakersfield, CA. 93390 Office (661) 412-3735 FAX (661) 867-1403

Website: www.calcerd.comE-Mail: [email protected]

Note: The articles contained in this publication are for general reference only. They are not to be used in place of contacting the appropriate medical services in the event of an emergency. These articles are to serve as an educational reference and should only be used after first calling 9-1-1 and exhausting all efforts to obtain professional emergency care first. Community Emergency Resource Directory does not recommend or suggest that you use any information provided in the articles unless absolutely necessary, as a last resort between life or death.

Contents3

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6

Techniques To Use When Carrying The Injured Written By: George Ripsom

Many of us have never experienced the need to carry someone who is injured, and in most cases we never will. But knowing how to relocate someone that is injured may potentially save their life some day. There are several ways to carry a victim in an emergency. The type of carry used is dependent upon several things including the level of injury to the victim, the nature of the emergency, and the necessity of moving them. In most cases it is advisable NOT to move an injured person unless there are no other options. Though there are several carrying methods used by professional rescuers, the chair carry and blanket carry are among the most common that the average person may have to use.

Chair Carry

Two rescuers can move a victim by seating him or her on a sturdy chair:

Rescuer 1: Cross the victim’s arms in his or her lap. Facing the back of the chair, grasp the back upright. Rescuer 2: Grasp the two front legs of the chair. Both rescuers: Tilt the chair back, lift simultaneously, and walk out. It is best to use a sturdy, non-swivel chair for this lift. Note: If rescuers will need to carry the victim over uneven surfaces such as stairs, the rescuers must face each other.

Blanket Carry

The blanket carry is effective for victims who cannot be removed by other means. It requires four to six rescuers to ensure stability for the victim. One rescuer must be designated as the lead person to help coordinate rescue efforts:

Step 1: Position a blanket next to the victim, ensuring that the blanket will extend under the head of the victim.

Step 2: Tuck the blanket under the victim, and assist the victim in moving to the center of the blanket. If necessary, use the log rolling technique to position them on the blanket.

Step 3: With three rescuers squatting on each side, roll up the edges of the blanket against the victim to grasp a “handle.” The lead person checks the team for even weight distribution and correct lifting position.

Step 4: The lead person calls out, “Ready to lift on the count of three: One, two, three, lift.”

Step 5: The team lifts and stands in unison (keeping the victim level) and carries the victim feet first.


7Kern County’s Emergency Information and Planning Guide • www.CalCERD.com

8

Basic First Aid Tips EVERYONE Should Know Written By: George Ripsom

From home life to work life, we all encounter little injuries here and there. Most of us know how to apply a bandage, but what if the next injury was worse? Would you know how to open someone’s airway until the paramedics arrived? Would you know how to control severe bleeding? Though paramedics and other professional rescuers should always be our first call in an emergency, sometimes knowing just a little more can make the difference of a victim surviving until professional help can arrive. Basic first aid can sometimes be the first effort in saving a life. Knowing some helpful basic procedures is knowledge everyone should have. Below are some basic first aid tips that can help you in some of the most common emergencies.

Head-Tilt / Chin-Lift Method for Opening an Airway

This method can be used to open the airway of an unconscious victim or in preparation for rescue breaths. This method should be avoided if head or neck trauma is suspected.

Step 1. Make sure the scene is safe.

Step 2. At an arm’s distance, make contact with the victim by touching the shoulder and asking, “Can you hear me?” Speak loudly, but do not yell. Do not move or shake the victim.

Step 3. If the victim does not or cannot respond, place the palm of your hand on the forehead of the victim.

Step 4. Place two fingers with your other hand under the chin and tilt the jaw upward while tilting the head back slightly.

Step 5. Place your ear close to the victim’s mouth, looking toward the victim’s feet, and place a hand on the victim’s abdomen.

• Look for chest rise. • Listen for air exchange. • Feel for abdominal movement.

Procedures for Controlling Bleeding

Step 1. Place direct pressure over the wound by putting a clean dressing over the wound and pressing firmly.

Step 2. Maintain pressure on the dressing over the wound by wrapping the wound firmly with a pressure bandage and tying with a bow.

Step 3. Elevate the wound above the level of the heart. (continues on next page)

Step 6. If breathing has been restored, the clear airway must be maintained by keeping the head tilted back. If breathing has not been restored, repeat steps 2-6.


9

(continued from previous page)Procedures for Controlling Shock

Step 1. Maintain an open airway.

Step 2. Control obvious bleeding.

Step 3. Maintain body temperature (e.g., cover the ground and the victim with a blanket if necessary).

Step 4. Position the victim on his or her back and elevate the feet 6 to 10 inches above the level of the heart to assist in bringing blood to the vital organs.

Circulatory Shock (aka Shock) is a life threatening medical issue which is often treated for in cases of trauma.

Shock occurs when the body does not have enough oxygen circulating in the bloodstream. This can be due to lack of blood supply (bleeding), heart failure, or circulatory obstruction among other things.

Circulatory shock should not be confused with emotional shock.

Quick Tip!Create an escape route! Draw a floor

plan of your home. Use a separate sheet of paper for each floor. Make two escape routes for

each room. Make sure your children understand the drawings and run a few practice drills. Post a

copy of the drawings at eye level in each child’s room.


10

Photograph Your Fender Bender Written By: George Ripsom

Traffic collisions can occur at any time, to anyone, anywhere. Most “fender-benders” are handled by your insurance company with relative ease. In those cases where issues do arise, having photographs of the scene and vehicles can be the difference between a long court battle and an open and shut case. Many don’t realize the factors that go into investigating fault and injuries in a collision. Every piece of information is valuable from the time of day and weather conditions, to the condition of the road and many more. Having photos of key elements, and knowing what photos to take, could save you a lot of time and money!

Before The Accident

Obtain a cheap disposable 24 exposure camera with a built in flash unit. Keep this camera, unopened, in your glove compartment. If you are unable to obtain a camera, a cell phone with camera can work. However, digital images are often frowned upon in court due to the potential for tampering. After the Accident

Immediately following a collision, your first concern should be your safety and the safety of others involved. Make sure all parties are uninjured or are being attended to before taking pictures. Pictures are best taken BEFORE any vehicles or evidence is moved. However, if the vehicles present a hazard to other motorists, leaving them in place is not recommended.

Take out your camera and take the series of photographs suggested on the opposite page. Give the camera to your insurance adjuster or attorney at the earliest opportunity. The insurance company can have the photos developed and utilize them for their investigation, should anything come up later.

After the Vehicles Are Moved

Take pictures of the damage to your vehicle and damage to the other vehicle(s) from at least three angles. Take a picture of the people, skid marks, and debris as well as any other evidence that can help show what happened such as downed signs, tree branches, and the like.

Let’s face it, these are not all the photos that an investigator would like to get, but on the

(continued on next page)


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(continued from previous page)other hand, these will go a long way. The average person involved in a collision is not likely going to want to spend long periods taking countless photos and most often they are not trained for it. These simple, easy photos will aid in fighting nearly all forms of collision related fraud and may ease the insurance process.


1. Take a photo of your car from the driver’s side front corner.2. Take a photo of your car from the passenger’s side front corner. 3. Take a photo of your car from the rear corner, on the driver’s side of the car.4. Take a photo of your car from the rear corner, on the passenger’s side of the car.5. Take a photo of the other car from the driver’s front corner.6. Take a photo of the other car from the passenger’s front corner.7. Take a photo of the other car from the rear corner, on the driver’s side of the car.8. Take a photo of the other car from the rear corner, on the passenger’s side of the car.

9. Take a picture of the collision, from the side, before either car is moved. Show both cars.10. Take a picture of the collision, from the other side, before either car is moved. Show both cars.11.Take a picture of the collision, from the rear, before either car is moved.12. Take a picture of the collision, from the front, before either car is moved.13. Walk back up the street, from where you just came from, 50 steps, and take a picture of the collision from there.14. Take a picture of any skid marks.15. Take a picture of any debris.

Suggested Photographs

CAUTION: If you turn off your gas at the meter, leave it off. Don’t turn it back on yourself. Contact the gas company to turn the meter back on and relight the pilots.

12

Gas Leak? Shut Off Your Gas Properly Written By: George Ripsom

There are few times that you will encounter an emergency that requires you to turn off your utilities. Hopefully you will never have to. But knowing how to turn these utilities off could save your homes from an even more dangerous disaster. Every home should take precautions to avoid circumstances that could cause your utilities to be a risk. Checking your home for hazards regularly is the best way to stay safe and prepared. Every home should also have a fire extinguisher readily available, as well as a flashlight. In an emergency you should always call 9-1-1 first, but here are some tips for shutting off utilities if professional emergency services are unavailable.

Safely Shutting Off The Gas

As you face the meter, you will see a pipe running from the ground to the meter. There is a shut-off valve running parallel with the pipe usually located about 6 to 8 inches above the ground.

Take a 12 inch or larger adjustable wrench, and turn the valve 1/4 turn in either direction, until the valve is crosswise to the pipe.

Keep a 12 inch or larger adjustable wrench with your emergency supplies, or next to your valve. Do not store the wrench on the meter or other gas piping or related equipment.

Safely Shutting Off The Electricity

Before you face that emergency, locate your box. It might be in a utility closet or the basement, if you have one. It’s a metal box full of switches or fuses. If your box is full of switches, they control your

home’s electrical circuits. Turn all of them to the “off” position, and then switch off the main switch at the top. When switching off the branch circuit breakers, shut off one on each side at a time, and work your way, back and forth, from the bottom of the box towards the top.

Two important safety considerations: • If your floor is flooded or if the electrical panel is wet, do not touch the panel. • If you see exposed wires inside the box, do not touch them.


DIRECTORY

14

Abuse & Violence

Adult Protective Services Hotline (800) 277-7866 • (661) 868-1006

Kern County

Alliance Against Family Violence & Sexual Assault

24-Hr (661) 327-1091 • (800) 273-7713

Bakersfield Rescue MissionEmergency Men’s Shelter

(661) 325-0863

Child Abuse Hotline / CPS24-Hr (661) 631-6011 • (760) 375-6049

Collect Calls Accepted

Child Guidance ClinicBakersfield (661) 322-1021

Delano (661) 725-1042

Childhelp National Child Abuse Hotline(800) 422-4453

www.Childhelp.org

Elder Abuse Hotline(661) 868-1006 • (800) 677-1116

Kern Child Abuse Prevention Council / Haven Counseling Center

(661) 327-4700

National Domestic Violence Hotline(800) 799-7233 • TDD (800) 787-3224

Victim Witness Center - Kern County(661) 868-4535

Alcoholism / Drug Abuse

Al-Anon / Alateen - Kern County(661) 322-1102 • (888) 425-2666

Alcoholics Anonymous - Kern County(661) 322-4025

California Dept of Alcohol & Drug Programs Resource Center

(800) 879-2772 • (916) 327-3728

Ebony Counseling Center(661) 324-4756

Substance Abuse Counseling

Jason’s Retreat(661) 325-8510

Alcohol & Drug Recovery Program

L Street CenterBakersfield • (661) 868-6100

National Drugs & Alcohol Treatment Referral

(800) 454-8966

Teen Challenge(661) 399-2273

The Salvation ArmyAdult Rehabilitation Center

(661) 325-8626

Ambulance

For Emergencies Dial 9-1-1

Delano Ambulance ServiceNon-Emergency (661) 725-3374

Hall AmbulanceAdministration (661) 322-8741

Paramedic (661) 327-4111Special Events Standby’s (661) 322-8741

www.HallAmb.comAlso offering CPR, PALS, ACLS Training


15

Ambulance (cont.)Kern Ambulance Service

Non-Emergency (661) 758-3200

Liberty Ambulance ServiceNon-Emergency (760) 375-6565

Mercy AirNon-Emergency (909) 357-9006

Animal ControlArvin

(661) 854-5583

Bakersfield (661) 326-3436

California City (760) 373-8606

Kern County (661) 321-3000

Ridgecrest (760) 499-5190

Shafter (661) 746-8500

Taft (661) 763-3101

Wasco (661) 758-7240

AttorneyNo Current Listings Available

Contact Us To List Your Business [email protected]

Bail BondsNo Current Listings Available


Blood Banks

Houchin Community Blood Bank(877) 364-5844 • (661) 323-4222

5901 Truxtun Avenue • Bakersfieldwww.hcbb.com

Chaplain ServicesHealing Word International Ministries

(661) 444-7814www.ChaplainResponse.org

Please see display ad on page 7

Child Care Services

California Child Care Resource& Referral Network

(415) 882-0234

Community Action Partnership of Kern(661) 336-5236

Community Connection for Child CareBakersfield (661) 861-5200 • (877) 861-5200

Trustline(800) 822-8490

California Dept of Social Services background checks

Warm Line(661) 323-3531 • (888) 955-9099

Emotional support for parents of preschoolers

Chiropractor

Advanced Wellness Center(661) 410-9355

8501 Brimhall Rd. Bldg #300 • Bakersfieldwww.ChiropractorBakersfield.comPlease see display ad on page 2

Quick Tip: Since you never know where you will be when an emergency occurs, you should have supplies prepared for your home, work, and your vehicles.


16

Construction Failure & Defect Repairs

Kern Special Services(661) 588-7360

www.KernSpecialServices.comPlease see display ad on page 9

ServiceMaster(661) 369-8186

www.smbakersfield.comPlease see display ad on page 13

Consumer Information

Better Business Bureau(661) 322-2074

California Attorney General’s OfficePublic Inquiry Unit

(800) 952-5225

California Department of Consumer Affairs(800) 952-5210 • TDD (800) 326-2297

Consumer Credit Counseling Service(661) 324-9628

Health Insurance Counseling & Advocacy (HICAP)

(661) 868-1000 • (800) 434-0222

National Safety Council(800) 421-9585

U.S. Consumer Product Safety Commission

(800) 638-2772

Vehicle Safety Hotline(800) 424-9393

Counseling

ACCESS(800) 376-4636 • Spanish (888) 442-2237

Counseling for Women’s Reproductive/Sexual Health

Continuum Senior Care Management, Inc.(661) 861-8628

4800 Stockdale Hwy, Ste 308 • Bakersfieldwww.continuumseniorcare.com

Magdalene Hope(661) 808-4673

www.MagdaleneHope.org

Dentist

No Current Listings Available Contact Us To List Your Business Here

[email protected]

Disability Services

American Council of the Blind(800) 424-8666

Assistive Technology (AT) Network(800) 390-2699 • TTY (800) 900-8706

Bakersfield ARC(661) 834-2272

B-Glad Deaf ServicesVoice/TDD (661) 831-2884

www.bglad.org

Braille & Talking Book Library(800) 952-5666

California Council of the Blind(800) 221-6359www.ccbnet.org

Follow us on Twitter! www.twitter.com/CalCERDKern County’s Emergency Information and Planning Guide • www.CalCERD.com

17

Disability Services (cont.)

California Relay Services for the Hearing Impaired

7-1-1CRS/MCI

TTY to Voice (866) 735-2929Voice to TTY (866) 735-2922

CRS/SprintTTY to Voice (877) 735-2929Voice to TTY (888) 877-5379

Speech-to-Speech (800) 854-7784

California Telephone Access ProgramVoice English (800) 806-1191TTY English (800) 806-4474

Voice Spanish (800) 949-5650TTY Spanish (800) 896-7670

Center For The Blind & Visually ImpairedKern County • (661) 322-5234

Delano Association for the Developmentally Disabled

(661) 721-3220

Family Caregiver Alliance(800) 445-8106

www.caregiver.orgNational information, education, research &

advocacy program

H.E.A.R.T.S. ConnectionFamily Resource Center

(661) 328-9055 • (800) 210-7633

Kern County Independent Living Center(661) 325-1063

Kern County Adult Protective Services

(661) 868-1006 • (800) 277-7866

Kern Regional Center for the Developmentally Disabled

(661) 327-8531 • (800) 479-9899

National RehabilitationInformation Center

(800) 346-2742

New Advances for People with Disabilities(661) 395-1361

Social Security & Medicare Information(800) 772-1213 • TTY (800) 325-0778

Society for Disabled Children of Kern County

(661) 322-5595

Voter Registration forHearing Impaired

TDD Only (800) 833-8683

Disaster Reconstruction Services





Disaster Relief Services

American Red Cross(661) 324-6427 • (866) 438-4636

www.RedCross.org

California State Warning Center(800) 852-7550www.oes.ca.gov

Federal Emergency Management Agency (FEMA)

(800) 621-3362 • TTY (800) 462-7585www.fema.gov


18

Disaster Relief Services (cont.)

Kern County Department of Human Services(661) 631-6000

Office of Emergency ServicesKern County • (661) 873-2602

Salvation Army(661) 325-8626

Emergency Disaster Response

Community Emergency Response Teams (CERT)

Greater Tehachapi Valley (661) 821-5205Kern River Valley (760) 379-2797

Ridgecrest (760) 384-8859South East Bakersfield (661) 326-3950

www.CitizenCorps.gov/certPlease see display ad on back page



Office of Emergency ServicesKern County • (661) 873-2602

Salvation Army(661) 325-8626



Evacuation Resources

Kern County Fire DepartmentNon-Emergency (661) 324-6551Administration (661) 391-7000

www.KernCountyFire.org

Family Services

ACCESS(800) 376-4636 • Spanish (888) 442-2237


Adult In-Home Services(661) 868-1003

Bakersfield Crisis Pregnancy Center24-Hr (661) 326-1907

California Department of Social Services(800) 952-5253

California Office of Family Planning(800) 942-1054


Multi-service agency providing health, food, children & youth services

Community Health CentersBakersfield (661) 324-1455

Clinica Sierra Vista (661) 322-3905Frazier Mt (661) 248-5250Kern River (760) 376-2276

Lamont (661) 845-3731

Elder Care Locator(800) 677-1116

Family to Family Mentoring(661) 633-9133


(661) 336-5200 • (800) 273-2275www.capk.org

Kern County Health DepartmentFamily Planning Clinic

(661) 321-3000


19

Family Services (cont.)

La Leche League(800) 525-3243

www.LaLecheLeaguescnv.org

Planned Parenthood(661) 634-1000

www.PlannedParenthood.org

Senior Outreach / Assessment(661) 868-1009

Social Security & Medicare(800) 772-1213 • TTY (800) 325-0778

Warm Line(661) 323-3531

Parenting Information Hotline

Women, Infants & Children NutritionProgram (WIC)(888) 942-9675

Bakersfield (661) 862-5422Benton Park (661) 837-8404

East Bakersfield (661) 322-3908Lamont (661) 862-5422

Financial Assistance

California Department of Social Services(800) 952-5253

Catholic Charities(661) 281-2130


HEAP ProgramKern County Home Energy Assistance

(661) 336-5203

Kern County Human Services(661) 631-6000

Social Security & Medicare Information(800) 772-1213

TTY (800) 325-0778Bakersfield (661) 476-1489

Delano (661) 725-3721

Fire & Water Damage Restoration





Fire Departments


Bakersfield City Fire DepartmentNon-Emergency (661) 326-3911

24-Hr “No Burn Day” Hotline (800) 766-4463Report Fire Related Dangers (661) 326-FIRE

Fire Prevention (661) 326-3979www.BakersfieldFire.us

Kern County Fire DepartmentNon-Emergency (661) 324-6551Administration (661) 391-7000

Arson Unit (661) 391-3480Arson Hotline (877) FIRE-TIP (877-347-3847)

Fire Prevention (661) 391-7080www.KernCountyFire.org

Tehachapi City Fire DepartmentNon-Emergency (661) 822-2230

Food & Meal Programs

Bakersfield Rescue Mission(661) 325-0863www.thebrm.org


20

Food & Meals (cont.)

Catholic Charities(661) 281-2130

County Food ProgramsBakersfield (661) 872-6507

Boron (760) 762-5501Delano (661) 721-3336Lamont (661) 845-0938Wasco (661) 758-2755Weldon (760) 379-5831

East Niles Senior CenterBakersfield • (661) 363-8910

Feeding America(800) 771-2303

www.FeedingAmerica.org

Food Stamp Applications(661) 631-6000

Food Stamps Helpline(800) 870-3663

Golden Empire GleanersBakersfield • (661) 324-2767


(661) 336-5200 • (800) 273-2275www.capk.org

Kern County Aging & AdultServices Department

(661) 868-1000

Kern County Food Bank(661) 398-4520




Food & Water SuppliesAmerican Emergency Food & Supplies

(661) 836-5256www.AmericanEmergencyFoodAndSupplies.net


Food BanksHelpline Information & Referral

Dial 2-1-1(661) 336-5200 • (800) 273-2275

www.capk.org

Kern County Food Bank(661) 398-4520

Funeral Services

Bakersfield Funeral Home(661) 324-4446

3121 19th St. • Bakersfield 93301

Holland & Lyons Mortuary(760) 371-1376

216 S. Norma St. • Ridgecrest 93555

Lake Isabella Valley Mortuary(760) 379-5829

www.LakeIsabellaValleyMortuary.com

Lane Family Funeral Home(661) 725-1234

1303 Glenwood St. • Delano 93215www.LaneFamilyFuneralHome.com

Wood Family Funeral Service(661) 822-6897

321 West F St. • Tehachapi 93561

Glass Repair


[email protected]


21

Hospitals

Bakersfield Heart Hospital(661) 316-6000

3001 Sillect Ave • Bakersfield 93308www.BakersfieldHeartHospital.com

Bakersfield Memorial Hospital(661) 327-4647

420 34th St • Bakersfield 93301www.BakersfieldMemorial.org

Delano Regional Medical Center(661) 725-4800

1401 Garces Highway • Delano 93215www.drmc.com

Kern Medical Center(661) 326-2000

1700 Mount Vernon Ave. • Bakersfield 93306www.KernMedicalCenter.com

Kern Valley Healthcare District(760) 379-2681

6412 Laurel Avenue • Mt. Mesawww.kvhd.org

Mercy Hospital(661) 632-5000

2215 Truxtun Ave • Bakersfield 93301www.MercyBakersfield.org

Mercy Southwest(661) 663-6000

400 Old River Rd. • Bakersfield 93311www.MercyBakersfield.org

Ridgecrest Regional Hospital(760) 446-3551

1081 N. China Lake Blvd. • Ridgecrest 93555www.rrh.org

San Joaquin Community Hospital(661) 395-3000

2615 Chester Ave. • Bakersfield 93301www.sjch.us

Tehachapi Valley Healthcare District(661) 823-3000

115 West E Street • Tehachapi 93581www.tvhd.org

Hotels – AAA


[email protected]

Housing

Bakersfield Homeless Center(661) 322-9199www.bakhc.org

Bakersfield Rescue MissionLifeline Center(661) 325-0863www.thebrm.org

California Dept of Consumer AffairsTenant/Landlord Issues

(800) 952-5210www.dca.ca.gov

California Dept of Fair Employment &Housing Discrimination

(800) 884-1684

California Franchise Tax BoardHomeowners & Renters Assistance

(800) 852-5711 • TDD/TTY (800) 822-6268www.ftb.ca.gov

Fair Housing InformationBakersfield Area (661) 634-9245

County Areas (661) 862-5299

Habitat for Humanity(661) 861-8449

Kern County Human Services(661) 631-6000


22

Housing (cont.)

U.S. Department of Housing & Urban Development Office of Fair Housing

(800) 347-3739Discrimination Hotline (800) 669-9777

Insurance

My Policy # _______________________My Agent: ________________________My Agents #: ______________________

AllstateClaims (800) 255-7828

www.allstate.com

Farmers Insurance GroupHelpPoint Claim Service (800) 435-7764

www.farmers.com

GeicoClaims (800) 861-8380

www.geico.com

Liberty Mutual InsuranceClaims (800) 225-2467www.LibertyMutual.com

Lock-Doc Service(661) 588-7979

www.LockDocService.comPlease see display ad on page 7

NationwideClaims (800) 421-3535www.nationwide.com

Progressive(800) PROGRESSIVEwww.progressive.com

State FarmClaims (800) 782-8332www.StateFarm.com

Investigator

George Ripsom & Associates(800) 527-2742

www.RipsomAssociates.comPlease see display ad on page 10

MHI Professional Services(661) 51-EDUC8

www.mhiproservices.comAccident Kits, Training Services, Driver Safety


Jails and Prisons

California Correctional Institution (CCI)(661) 822-4402

Kern County Sheriff’s Office(661) 391-7500

Central Receiving Facility (661) 868-6850Lerdo Pre-Trial Facility (661) 391-7900

Lerdo Minimum Security Facility (661) 391-7800Lerdo Max/Med Security Facility (661) 391-7856

Mojave Jail (661) 824-7147Ridgecrest Jail (760) 384-5855

www.KernSheriff.com

Kern Valley State Prison (KVSP)(661) 721-6300

North Kern State Prison (NKSP)(661) 721-2345

Wasco State Prison-Reception Center (WSP)

(661) 758-8400

Law Enforcement


Arvin Police DepartmentNon-Emergency (661) 854-3128


23

Law Enforcement (cont.)

Bakersfield Police DepartmentNon-Emergency (661) 327-7111www.BakersfieldCity.us/police

California Highway PatrolNon-Emergency (800) 835-5247

www.chp.ca.gov

Delano Police DepartmentNon-Emergency (661) 721-3377

Kern County Sheriff’s OfficeDispatch (661) 861-3110

Toll-Free Within Kern (800) 861-3110TDD (661) 327-8068

Report Desk (661) 391-7577Coroner’s Office (661) 868-0100Crime Prevention (661) 391-7559

Crime Reports (661) 391-7623www.KernSheriff.com

Ridgecrest Police DepartmentNon-Emergency (760) 499-5100

www.ridgecrest-ca.gov

Shafter Police Department24-Hr Non-Emergency (661) 746-8500

www.shafter.com

Taft Police DepartmentNon-Emergency (661) 763-3101

Locksmith



Mental Health Services

California Department of Mental HealthOmbudsman (800) 896-4042

TTY (800) 896-2512

Child Guidance Clinic(661) 322-1021

Community Health CentersClinica Sierra Vista (661) 322-3905

Frazier Mtn (661) 248-5250Kern River (760) 376-2276

Lamont (661) 845-3731

Ebony Counseling Center(661) 324-4756

Substance Abuse Counseling

EXHALE(866) 439-4253

After abortion counseling

Kern County Mental Health Dept(661) 868-8080

Crisis Stabilization (661) 868-8000(800) 991-5272

Kern Linkage(661) 868-1840

Access to community services for the mentally ill

National Suicide Prevention Lifeline24-Hr (800) 273-8255

Spanish (888) 628-9454www.SuicidePreventionLifeline.org

Nine Line Crisis Counseling24-Hr (800) 999-9999

Nationwide crisis/suicide hotline - Short term phone counseling

Patient’s Rights Advocacy Program(661) 868-6640

Teen Line(800) 852-8336

Teens talk to teens about problems

Visit us atwww.CalCERD.com


24

Missing PersonsAMECO - Association of Missing &Exploited Children’s Organizations

(877) 263-2620www.amecoinc.org

California Missing Children24-Hr (800) 222-3463

California Youth Crisis Line24-Hr (800) 843-5200

Child Quest International24-Hr (888) 818-4673www.ChildQuest.org

National Center for Missing &Exploited Children

(800) 843-5678TDD (800) 826-7653

www.MissingKids.com

National Runaway Switchboard(800) 786-2929

www.1800runaway.org

Nine Line Crisis Counseling24-Hr (800) 999-9999

Nationwide crisis/suicide hotline - Short term phone counseling

Polly Klaas Foundation24-Hr (800) 587-4357www.PollyKlaas.org

Physicians – Non Emergency

Bakersfield Family Medical Center(661) 327-4411

4580 California Avenue • Bakersfield, CA 93309www.bfmc.com

PlumberNo Current Listings Available

Contact Us To List Your Business Here [email protected]

Poison Control

California Poison Control Systems(800) 222-1222

www.CalPoison.org

Rentals – Auto


[email protected]

Road Conditions

Caltrans Highway Information Services(800) 427-7623

www.dot.ca.gov/hq/roadinfo

School Alert Services

Kern County Schools Alert Linehttp://alertline.kern.org

Security Alarm

Kern Security & Fire Systems(661) 588-4357

www.KernSecurity.com



Senior Services



Elder Abuse Hotline(661) 868-1006 • (800) 677-1116

Elder Care Locator(800) 677-1116


25

Senior Services (cont.)


(661) 336-5200 • (800) 273-2275www.capk.org

Senior Outreach / Assessment(661) 868-1009

Shelters

Bakersfield Homeless Center(661) 322-9199www.bakhc.org

Bakersfield Rescue Mission Lifeline Center(661) 325-0863www.thebrm.org

Supplies - Emergency / First Aid

American Emergency Food & Supplies(661) 836-5256

www.AmericanEmergencyFoodAndSupplies.netPlease see display ad on page 7

TaxiNo Current Listings Available


TowingLock-Doc Service

(661) 588-7979www.LockDocService.com


Training

Hall Ambulance(661) 322-8741

www.HallAmb.comOffering CPR, PALS, ACLS Training

Kern County Fire DepartmentFire Training (661) 391-7110

www.KernCountyFire.org




Transportation

Hall AmbulanceAdministration (661) 322-8741

Paramedic (661) 327-4111Special Events Standby’s (661) 322-8741

www.HallAmb.comAlso offering CPR, PALS, ACLS Training




Urgent Care

Accelerated Urgent Care(661) 829-6747

9710 Brimhall Road • Bakersfield 93312www.aucnow.us

Bakersfield Family Medical Center(661) 846-4842

4580 California Avenue Bakersfield, CA 93309

www.bfmc.com

Ridgecrest Regional HospitalUrgent Care

(760) 499-38001111 N. China Lake Blvd.

Ridgecrest 93555www.rrh.org


26

Utility Services

Arvin Community Water Services(661) 854-2127

Bakersfield City Sewer Service(661) 326-3111

California Water Services Co.Bakersfield

Customer Service (661) 837-7200After Hours (661) 837-7260

Kern River Valley Customer Service (760) 379-5336

After Hours (760) 379-3838www.calwater.com

Delano Water Department(661) 721-3315

Lamont Public Utilities(661) 845-1213

Oildale Mutual Water(661) 399-5516

Pacific Gas and Electric (PG&E)24-Hr Emergency / Customer Service

(800) 743-5000Electric Outage Information (800) 743-5002

Natural Gas System Information(888) 743-7431

TDD/TTY (800) 652-4712www.pge.com

Rosamond Community Services District(661) 256-3411

Shafter Water & Sewer(661) 746-5001

Southern California EdisonCustomer Service (800) 655-4555Report An Outage (800) 611-1911

www.sce.com

Southern California Gas CompanyCustomer Service (800) 427-2200

TDD/TTY (800) 252-0259www.socalgas.com

Tehachapi Water & Sewer(661) 822-9066

Veterinary

Animal Emergency & Urgent Care(661) 322-6019www.ervets.net

Twin Oaks Veterinary Service(661) 867-2554

24-Hour Services to Twin Oaks & Eastern Kern County

Water & Mold Damage





Women’s Health Services

ACCESS(800) 376-4636 • Spanish (888) 442-2237


Bakersfield Crisis Pregnancy Center24-Hr (661) 326-1907




27

Women’s Health Services (cont.)

Kern County Health DepartmentFamily Planning Clinic

(661) 321-3000

Planned Parenthood(661) 634-1000

www.PlannedParenthood.org




Didn’t get your business listed this issue? Call us to get listed in our April Issue! Deadline April 1st, 2013. Distributes to all of

Kern County! Contact us:

(661) 412-3735www.CalCERD.com

To Advertise ContactDavid Doupe

[email protected] - DirectQuick Tip:Start saving money in an emergency

savings account that could be used for any crisis. It is also recommended to keep a small amount of cash or traveler’s checks at home in a safe place where you can quickly grab them in case of an evacuation.


Community Emergency Resource Directory • Kern County’s Emergency Information and Planning Guide • www.CalCERD.com.

Community Emergency Resource Directory (CERD)P.O. Box 20242Bakersfield, Ca. 93390

january '13 issue

Documents

emergency contactsname

professional emergency

relationsh emergency

right information

reference phone listtechniques

planning guide

quick reference phone

county sheriffsdepartment661