Jacqueline NogueraP R O J E C T M A N A G E R / E A T O C E O

P R O F I L EI have over a decade of experience supportingcompanies in operations and organizational developmentacross a variety of industries. As a technical writer, Ispecialize in internal and confidential administrativeprocesses and protocols. I have government andnonprofit industry experience in contract writing,marketing, report writing and campaign and programmanagement.

E D U C A T I O NBA Psychology/Shakespeare Studies, UofMichigan

3.7GPA, cum laudePublished in senior year

M.A. Ed. Hunter College CUNY3.9 GPA, New York City Teaching Fellowship

E X P E R I E N C EEverett Graphics

Launched company's social media presence, 3 newwebsites for Everett & its' subsidiaries with consistentSEO analysis for all companies. Managed Six Sigmaproject Salesforce implementation and increased theclient database by 40% within one year. Provided a fullrange of support services to CEO including, company-wide travel, conferences, and expo production,calendar/schedule management and produced allcompany events for Everett Graphics.

Dec 2015- Nov 2016

Senior Technical WriterJul. 2014- Nov. 2014

City of Oakland

Starting first in Mayor Libby Schaaf's office supporting theMayor's senior advisor, Peggy Moore, in March I was askedto revamp the Mayor's summer job program. I served asthe program’s chief writer, administrator, and socialmedia manager. Developed year-round budget,procedures and process documents for the program.Coordinated Youth Career Expo event production for theCity of Oakland

Jan.2015 - Nov. 2015

C O R E C O M P E T E N C I E SProject Management, Copy Writing, Proposal Development, Presentations, Press Releases, Articles, Essays,Research, Sales Promotions, Public Relations, Team Leadership, , Editing, Entrepreneur, Lead Generation, Brochuresand Newsletters, Target Marketing, Information Analysis, Research Reports , Client/Vendor Relations , Expologistics and production Production, Graphic Design, Coordinating and Scheduling, Business Administration.

jacqueline@jcnoguera.com

1411 MacArthur, Oakland, CA

Project Manager/EA to CEO Program Manager- Classrooms2Careers-Contract

Town of Danville, CA Nov 2014- Jan 2015 Port of OaklandAdministrative/Technical Writer - Contract

Under the direction of the Community DevelopmentDirector and in consultation with the IT Manager, Iresearched and developed written policies for the Townof Danville and managed all product documentation,including: Technology Use Policy Program, DisasterRecovery Program, Human Resources Manual, All ServiceLevel Agreements

Flight Operations & Aviation Facilities -Established newstreamlined document management system and storagein cooperation with the IT, USDA Airport WildlifeManagement Plan - Contributing Writer and PrimaryResearcher, Confidential Departmental Action Reports tothe Manager and Directors, Writer-Landscaping GreenPlan to reestablish indigenous flora throughout the 3000 -acre facility

@jaxhead

linkedin.com/in/jnoguera

facebook.com/jcnoguera

A W A R D SOrganizing For Action – Presidential Fellowship 2014Publication: “The Subversion of Shakespeare inEducation and the Film Industry” University of MichiganPress 1994. United States Congress – CongressionalIntern – Hon. Henry B. Gonzalez (D.TX.), The President’sVolunteer Service Award- 9/11 First Responder