M-1003

AAR Manual of Standards and Recommended Practices Specification for Quality Assurance

C H A P T E R 7

Rev. Xtn* QA-7.1

ASSOCIATION OF AMERICAN RAILROADS QUALITY ASSURANCE NONCONFORMANCE REPORT

7.3.4.1 Senal No.

7.34 2.1 Date

7 34.2.1 Reporting

Company 73.4.2 1 Reporting

Company Location

7.3.4.2.2 Contractor 7.3.4.2.2 Contractor Plant Location

7 3.4 2.3 item Description 7 3.4.2 3 AAR Spec. Code or Standard No.

7.3.4.2.4 Contractor's pari number, pattern numbers, drawing numbers, RMA tt, P0#, and/or other identifying infomiation.

7.3.4.27

New O

Reconditioned •

Requalified •

7.3.4.2.5 Quantity Received 7.3.4.2 5 Quantity Inspected

7.3.4 2.5 Quantity Rejected 7.3.4.2.6 Matena! inspected by Contractor'

Yes No If Yes. date of inspection

7.3 4 2 8 Senal Number. Identification Mark, or Car No.

7 3 4 2 9 Nonconformance Descnplion 7 3 4 2 10 Disposition of Item (Returned. Repaired. Scrapped Other)

7 3.4 3 Venfy copy sent to Contractor Infofmation. contractor

Name and Title

Email

Comoanv Name

Street

Citv. State, ZIP

Person initiating daim Name

Signature Address

Title City. Slate ZIP

Email Phone

When not using the on-line system, send to AAR QA Program Coordinator, TTCI. 55500 DOT Road. Pueblo. CO 81001 or qa@aar com.

08/2014

Fig. 7.1 Quality Assurance Nonconformance Report (NCR)

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C H A P T E R 7

AAR Manual of Standards and Recommended Practices Specification for Quality Assurance

M-1003

QA-7.2

ASSOCIATION OF AMERICAN RAILROADS QUALITY ASSURANCE NONCONFORMANCE RESPONSE REPORT

7.6 2 1 Serial No.

76.2 2 Date

7.6.2.3 Contractor 7 6.2 4 Reporting Company

7.6.2.3 Location 7 6 24 Location

7.6.2.5 Date QA-7.1 was filed 7.6.2.6 Quantity Rejected

7.6 2.7 Descnption of nonconfomance (from QA-7.1)

Action Required Description of Action Taken Date

7.6.2.8 Clearly define the nonconfor­

mance that led to the rejection

7.6.2.9 Clearly define Ihe actions taken for disposition.

7.6.210 Clearly define the root

cause(s) that resulted in the noncon­

formance.

7.6 2.11 Clearly define the corrective action(s) taken that will eliminate the root cause(s)

7 6.212 Clearly define the follow-up plan(s) that will ensure the effective­ness of Ihe corrective action(s) taken in Its/their permanence cause(s).

Note Contractor is not confined to using only the spaces above and is encouraged to use attachments.

7.6.2 13 Ensure that the QA-7.1 report initiator has been sent a copy of the completed QA-7.2. Including a copy of the original QA-7.1 report. Also

ensure that the customer's Purchasing and Mechanical Department managers have been sent a copy of the QA-7.1 and completed QA-7.2.

Signed by Management Representative Title

When nol uang the on-line system, send onginal to AAR QA Program Coordinator, TTCI. obSOO DOT Road. Pueblo. CO 81001 or qa@aar.com. Include a copy

of the onginal QA-7 1 report.

Fig. 7.2 Quality Assurance Nonconformance Response Report

J IM-10031 50 08/2014

\ A R Manual of Standards and Recommended Practices Specification for Quality Assurance

M-1003 ' C H A P T E R ?

QA-7.3

ASSOCIATION OF AMERICAN RAILROADS QUALITY ASSURANCE EVALUATION RESPONSE FORM

Date Q A 7 1 / Q A 7 . 2

Senal No.

Reporting company Contractor

Location Location

Person performing review

QA 7 2 received per 7.61 requireinents? n YES D NO

If no. response was received after fiow many days?

[~| The above-listed QA 7 2 tias been reviewed and. in the opinion of the reviewer the proposed corrective action has been found to be proper and adequate As such, the QA 7 1 is considered closed

OR

The above-listed QA 7.2 has been reviewed and in the opinion of the reviewer, the proposed corrective action (check one)

r~| Does NOT adequately identify the root cause Comments;

Does NOT propose a corrective action that will eliminate the identified root cause. Comments

Venfy copy sent to Contractor Information: contractor

Name and Title

Contractor Email

Company Name

Street

Citv. State. ZIP

Person reviewing QA 7.2 Name

Signature Address

Trtte City, State ZIP

Phone

Email

When not using the on-line system, send copy to AAR Program Coordinator, TTCI, 55500 DOT Road, Pueblo. CO 81001 or qa@aar.com.

0tV2014

Fig. 7.3 Quality Assurance Nonconformance Response Evaluation Form

J IM-10031 51

A A R Manual of Standards and Recommended Practices Specification for Quality Assurance

C H A P T E R ? ' M-1003

Initiator Encounlers prematurely failed material or service from applicable component list as published quarterly in tfie 'Quality Assurance Certified Companies" Circular.

Initiator Completes NCR form (Fig. 7.1) at http:/7aariifx.netor mails a copy to Contractor and to AAR QA Program Coordinator

Initiator Discuss failure witfi contractor and determine disposition of material.

T Initiator

If material cannot be held or returned for Contractor investigation, document circumstances

1 Initiator

Monitor Contractor response and solicit action to ensure response is received as per paragraph 7.6.1

Initiator Evaluate response at hltp//iirx aar.net or, using Fig 7 3, ensure a copy of all completed forms is sent to the AAR Program Coordinator and the Contractor

T

Advise QA Program Coordinator

initiator File responses and retain copies as per paragraph 7 61 for auditor verification

T Contractor

Discuss failure with initiator and determine disposition of material

T

1 QA Program Coordinator

File NCR

Contractor Investigate failure and develop response as per paragraph 7.6 and document response on form Fig 7.2

Contractor Respond at http / aar iirx.net or send response on form Fig 7 2 with a copy of the Initiator's completed form Fig 7.1 to AAR QA Program Coordinator and to the Initiator

Contractor Monitor Initiator evaluation to ensure acceptability of response as per paragraph 7 7.3

QA Program Coordinator

Monitor Contractor response.

Contractor File responses and retain copies as per paragraph 7.6.1 for auditor venfication

QA Program Coordinator Advise QA Committee of NCR status.

Fig. 7.4 Process map for nonconformance reporting

J IM-10031 52 08/'2014