JANE M. ARNOLD717-507-1969 ~ jane.arnold.ja@gmail.com

P.O. Box 1023, Lebanon PA 17042

 EDUCATION:M.A., Government - Political Theory, Graduated 12/2012Regent University, Virginia Beach VA

B.S., Public Policy, Graduated 12/1994The Pennsylvania State University, Capital Campus

SOFTWARE:Microsoft Word 2010, 2013Microsoft PowerPoint 2010Microsoft Outlook 2010, 2013 Microsoft Excel 2013Microsoft Publisher 2013

Paper PortSkype for BusinessSharePointSPSS Statistics for Windows v 19 Industry specific software

PROFESSIONAL EXPERIENCE:

ASSISTANT TO THE DEPUTY EXECUTIVE DIRECTOR Lebanon County Housing Authority, Lebanon, PA 2/2016 – Present

Review Public Housing application files for tenancy Administer final and confidential correspondence Review Website and Marketing and Management plans for current and accurate content Consult with IT for streamline document process

VARIOUS CAPACITIES 3/2012 – 1/2016 Multiple contract positions, Dauphin County Private home health care giver and companion, Lebanon County

ADMINISTRATORLebanon County Housing Authority (LCHA), Lebanon, PA 6/2007 - 07/2011

Managed and coordinated the VASH program for all of Lebanon City and County. Housed veterans (and families) who faced multiple challenges and often struggling with duel diagnosis. Regulatory and legislative tracking of HUD funding and changes. Interpreted regulations and administrative policy for proper implementation. Streamlined procedures and maximized budget. Educated community, landlords and participants of program requirements. Investigated potential fraud.  Conducted quality control checks of casework and HQS inspections.

PROGRAM DIRECTOR 11/2003-06/2007 Managed staff development and performance. Negotiated participant rental amounts. Maintained effective working relationships with Department Directors, Public Officials, superiors,

residents, program participants, and general public. Established, increased and maintained participant landlord base. Represented LCHA position at informal hearings and testified in court. Represented department to management team/board of directors. Procured goods and services for department and office.

AGENCY REPRESENTATIVE 01/2002-11/2003 Determined eligibility in accordance with HUD regulations. Conducted applicant voucher briefings.

EMPLOYMENT SPECIALIST Quest Inc., Lebanon, PA 05/2000 - 11/2001

Identified employment opportunities and marketed qualified clientele. Developed, secured and maintained competitive jobs for individuals with mental, physical, emotional and

behavioral challenges. Established, maintained and increased employer base.  Advocated on behalf of clients.

PRESS AIDEU.S. Senator Arlen Specter (R-PA), Washington D.C. 09/1996 - 05/1997

Spoke officially on behalf of the Senator. Generated press releases, media advisories and coordinated media events.  Scheduled Senators press engagements and supervised assistants.

Staff Assistant 03/1995-09/1996 Discussed Senators complete legislative agenda with constituents. Received Senators colleagues, constituents, lobbyists and guests. Trained and supervised assistants and interns. Administered office correspondence. Conducted constituent meetings, researched and resolved casework.

 InternU.S. Senator Arlen Specter (R-PA), Harrisburg, PA 08/1994-12/1994

Facilitated constituent services & casework Managed application process for U.S. Military Academy Nominations

AFFORDABLE HOUSING TRAINING & CERTIFICATIONS:HCV & Public Housing rent calculation –status inactiveHCV Eligibility –status inactiveHCV Occupancy –status inactiveHCV Program Management –status inactiveHCV Housing Quality Standards (HQS) –status inactiveManaging Compliance in Section 8, Section 236, and 202 & 811 properties with credit module –status inactiveSEMAP and Program Utilization –status inactive

PROFESSIONAL AND COMMUNITY AFFILIATIONS:Past President, Lebanon County Coalition to End HomelessnessPast Vice-President, Lebanon County Human Service CouncilPast Volunteer, Lebanon Valley Youth for Christ