Hot Button: Increase the number of qualified leads flow to increase the

chances of closed deals for real estate brokers.

New Sales Servicing Cross-sale

•

SMS/Web/Email marketing

with callback IVR for property

listing and call forwarding

•

Incoming IVR with catalogue

of properties

•

Construction linked plan

reminders to buyer (allotted )

from builderSMS/Web/Newspaper Marketing with callback

number

Problem: A prestigious real estate broker started a Google ads and newspaper campaign to sell 200

flats with cell phone number of salesperson for call back. As cell phone can take only 1 call at a time

and only during day time, he missed a large number of leads.

Solution: The broker instead used our inbound IVR number for callback with information on the

properties. Customers could press 1 to connect with sales person and if the salesperson missed the

call, he could check log and call back.

Impact: The broker never missed any lead afterward. He learned that a lot of NRI called during night

which he could check in the log and call back in the day time.

New Sales: Real Estate Inbound IVR

Advantages

• Never loses the warm leads from SMS/Radio/Web/Newspaper

campaign.

• Plays sound ad in local language.

• Live connects to call center if customer shows interest.

• Real-time tracking and improvement of advertisement with

each iteration.Tele-portal with property Catalogue

Problem: A prestigious real estate broker needed to set up an incoming IVR that could list the

properties available, prices and corresponding sales person to contact. On-premise solutions required

lacs of rupees upfront investment and locked in a static IVR that could not be changed.

Solution: The broker bought our inbound IVR number with 6 month rental with no maintenance

required. He used drag and drop interface to create the IVR in minutes which was up and running the

same day.

Impact: The inbound IVR gave a professional image to the broker and also saved time for the sales

person as the regular queries could be answered in the automated IVR itself saving salesperson’s

precious time.

New Sales: Real Estate Inbound IVR

Advantages

• Shows a large company professional image to the customers.

• Never loses the warm leads from SMS/Web/Newspaper

campaign.

• Changes IVR when needed with click of a mouse.

• Live connects to sales person.Problem: A very famous builder was facing problem collecting installments on time. The collection

agency would waste time collecting money door to door.

Solution: The builder compiled a list of people who had booked flats with him and whose installments

were due. He scheduled personalized calls with them on their respective due dates as a reminder.

Impact: The builder dramatically improved the timeliness of the installments by the buyers. Also, he

used this service to inform the buyers of the regular updates on the construction plan of the housing

complex.

Construction linked plan reminder

New Sales: Real Estate Outbound IVR

Advantages

• No setup fee.

• Low overhead with no integration required – uploads list of

customers in excel and downloads real time logs.

• Dramatically lower cost and low set up time in weeks.

• Live connects to call center.