iterative development from soup to nuts

©2016 InfoStretch Corporation. All rights reserved. 1

Iterative Development From Soup to Nuts

Introductions

©2016 InfoStretch Corporation. All rights reserved.

Todays Presenters:

Tim DanielExecutive Vice President

International SOS

Sanil PillaiDirector of Enterprise

Mobile Solutions Infostretch

John M WargoPrincipal Analyst

Forrester

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WelcomeMarket Trends in Application Development

2 International SOS – A Case Study

3 The InfoStretch Approach - Using Iterative Development Methodology

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4 Key Results/Outcomes of the Engagement

5 Q&A


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©2016 InfoStretch Corporation. All rights reserved. 4

Market Trends

5©2016 InfoStretch Corporation. All rights reserved.

Living in the Age of the Customer

Information

Price Location

Tech

6© 2016 Forrester Research, Inc. Reproduction Prohibited

The Age of the Customer Drives Activities

Transform the customer

experience

Embrace the mobile mind shift

Become a digital business

Age of the customer

Turn big data into business

insights


Organization Split Based on Focus

Information Technology (IT)• Building platforms that

will last 10 years

Business Technology (BT)• Building experiences

that will last for a small number of years


Focus on Building Unique Value

Speed of delivery is the goal

App releases in weeks or months,

not longer

Stitch together existing components

(internal and external)


Can IT Deliver the app you need?›Only if they have:

• Defined (and implemented) a workable mobile strategy• Acquired (or created) a team of experienced:

› Mobile experience designers

› Mobile developers

• Delivered a catalog of successful mobile apps› Used, not avoided

• Made the cultural changes required for mobile


Embracing a Mobile Development Culture

›More agile, less waterfall

›Designers involved throughout the dev process

›Shifted testing to the left – Development and QA working in harmony

›Comfortable delivering minimum viable product (MVP) then (continuously) enhancing from there

›Adopted a continuous delivery (CI) process

›Embraced automated testing and device labs

›Reasonable expectations of app quality11© 2016 Forrester Research, Inc. Reproduction

Prohibited

Where to use IT?›Governance

›Security and industry compliance

›Access to systems of record

›Create and/or maintain systems of engagement


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International SOS – A Case Study


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International SOS Story


Paper-based system

To digitize client’s response to a global health crisis

To allow definition and configuration of multi-level action plans

Challenges in creating full set of requirements upfront.

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Challenges


Difficulty in percolating changes to action plans and medical documents

Inability to monitor the current status of the crisis

No self-service portal for clients

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The InfoStretch Approach


Blueprinting Phase Quick Prototyping

Daily Standups and Weekly Demos

Robust CI Framework

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Key Success Factors


Continuous collaboration with client subject matter experts

A clear definition of "Done"

Deep involvement of QA and UI in all discussions

Superior coordination among geographically distributed teams

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The Result


• Agility to incorporate continuous feedback into development process

• Ability to react quickly and avoid pitfalls without affecting the time-to-market while making effective use of time and effort already invested

• Improve collaboration between client SMEs and development teams


Thank You! 20

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www.infostretch.com

iterative development from soup to nuts

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