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    Useful Tourist Info

    Geography 

    Italy is one hour ahead of Greenwich Mean

    Time (GMT). The time difference between Italy

    and some major cities is as follows:

    London: -1 hour 

    New York: -6 hours

    Chicago: -7 hours

    Denver: -8 hours

    San Francisco: -9 hours

    When first arriving in Italy, this can have a

    dramatic impact on a traveler as jet-lag hits

    and your body tries to adjust to the sun being

    up 2 or 3 hours after you are used to going to

    bed. Daylight savings time is observed from the

    end of March to the end of October.

    Holidays

    The following are national holidays. Most

    offices, banks and many stores close on these

    days; museums in the major tourist cities are

    open on holidays with the exception of 

    Christmas and New Year's Day.

    January 1st: New Year's Day

    January 6th: Epiphany

    April 25th: Liberation Day

    May 1st: Labor Day

    June 2nd: Festa della Repubblica

    August 15th: Ferragosto

    November 1st: All Saint's Day

    December 8th: Immaculate Conception

    December 25th: Christmas Day

    Quick links…

    When you travel to any foreign country, it can be hard

    to get the lay of the land. So Select Italy provides for 

    your reference a mini-guide to navigating the Italian way

    of life. Read it now to acquaint yourself with the basics

    of how things get done in Italy. You can read through

    the whole guide, or skip around to read the parts that

    interest you more.

    If there are topics that aren't covered in our mini-guide,

    you can contact one of Select Italy's Travel Experts toll

    free at (800) 877-1755. We're here to help.

    http://www.addthis.com/bookmark.php?v=300&winname=addthis&pub=selectitaly&source=tbx-300&lng=en-US&s=linkedin&url=http%3A%2F%2Fselectitaly.com%2Fsuggestions%2Fuseful-tourist-info&title=Italy%20Travel%20Guide%20-%20Facts%20About%20Italy%20Travel&ate=AT-selectitaly/-/-/535ed0be62f12193/2&frommenu=1&uid=535ed0beb9933bed&ct=1&pre=http%3A%2F%2Fselectitaly.com%2Fsuggestions&tt=0&captcha_provider=nucaptchahttp://selectitaly.com/suggestions/useful-tourist-info#http://selectitaly.com/suggestions/useful-tourist-info#http://selectitaly.com/suggestions/useful-tourist-info#http://selectitaly.com/suggestions/useful-tourist-info#

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    December 26th: Santo Stefano

    Tourist Registration

    Hotels take care of the formality of registering

    you with the police upon your arrival in Italy. If 

    staying with friends or in a private home, you

    must register in person at the nearest police

    station within 3 days. In Rome there is a

    special police information office to assist

    tourists and interpreters are available. The

    telephone number is 06-461950 or 06-486609.

     WeatherItaly's climate is one of the most hospitable in the world

    with a general pattern of warm, dry summers and mild

    winters. There are, however, marked regional variations

    ranging from the more temperate northern part of the

    country to the typically Mediterranean climate of the

    south. Summers are hot and dry along the coastal

    areas, especially as you move south, and cool in the

    major mountain areas – the Alps and Apennines.

    Winters are mild in the south of the country, Rome and

    below, but in the north they can be at least as cold as

    anywhere in the Northern Hemisphere, especially across

    the foggy plains of Lombardy and Emilia-Romagna and

    in river cities like Florence and Verona where the damp

    cold penetrates and the central heating systems aren't

    always as efficient as those in North America. The nicest time to visit Italy

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    in terms of the weather and lack of crowds is April to mid-June, or 

    September and October.

    Language

    It'll come as no surprise that Italians all speak Italian. Many also speak

    English and one or more other languages. When in doubt, you can find out

    whether someone speaks English by asking "Parla inglese?" . One

    interesting feature of Italy's linguistic development is that almost every town

    and small region has it's own distinct language or dialect. As little as 50

    years ago many Italians didn't speak Italian, but rather their own regional

    dialect. Now all speak standard Italian with many people speaking dialect

    as well. Several dialects closely resemble standard Italian (which is based

    on the Tuscan dialect), while others are in a league of their own. The

    Sardinian dialect, for example, is an ancient patchwork of a language,

    influenced by the Turkish, Latin, Basque and Corsican languages. Sicilian

    is a mix of Latin, Greek, Italian, French, Arabic and Norse languages, owing

    its history to the long line of conquerors of the most strategically important

    island in the Mediterranean.

    Check out Vol. 3 of our popular How to… series  for tips on how to not

    speak like a tourist.

    Travelers Checks

    Most shops in major Italian cities and tourist

    Banking Hours

    Banks in Italy are open Monday through Friday

    Currency 

    Italy was one of the original nations to enter the Euro

    zone. Euros come in coin denominations of .01, .02, 05

    .10, .20, .50, 1 euro and 2 euro. The bills are 5, 10, 20,

    50, 100 and 200. While each nation designs the coins

    that they mint within the Euro zone, Italy is unique in that

    it is the only nation with a different picture on each coin

    Tourists arriving in Italy without foreign currency can

    obtain euros at any bank, ATM machine or exchange office (Ufficio di Cambio) at airports, seaports and railway

    stations in the major cities. It is advisable to keep receipts of currency exchanged in the event it is necessary to

    reconvert euros back into dollars before leaving the country.

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    areas accept traveler checks. The rate of 

    exchange is calculated on the official daily rate

    of exchange printed in the newspaper.

     ATMs & Debit Cards

    Most reputable establishments accept major 

    credit/debit cards. Those establishments

    accepting credit cards will post the logos in

    their front windows. ATMs (Automatic Teller 

    Machines) are known in Italy as Bancomats.

    They can be found everywhere in the major 

    cities and in the main piazza of small towns.

    The machines in Italy operate the same as

    they do in North America; however, before

    putting your card in the machine, make surethat it is compatible. The symbol on the back

    of your card must match up with that on the

    machine. Cirrus, BankMate and Plus are the

    most popular and widespread banking systems

    worldwide so it is safest to have one of these

    three.

    If you are unsure about compatibility of the

    banking systems, contact your credit card

    company or local bank before leaving home. It

    is advisable to find out from your bank the

    maximum daily amount that can be withdrawn

    in cash and then convert this sum into euros;

    this will help you to budget your money. If 

    given a choice, it is preferable to use a debit or 

     ATM card since many credit card companies

    now charge fees of 2.5% to 4% for cashadvances. Your best bet is to use your regular 

     ATM card and simply withdraw money from

    your bank account just as you do at home.

    from 8:35am to 1:35pm and from 3:00pm -

    4:00pm; afternoon opening hours may vary

    from city to city but in many tourist areas

    banks are open non-stop from 8:30am to 4pm.

    Banks are closed all day Saturday and Sunday

    and on national holidays. Travelers checks can

    be exchanged for Italian currency at mosthotels, shops and at the foreign exchange

    offices in main railway stations and airports.

    However, the exchange rate is not always the

    most favorable; as noted above an ATM card is

    your best bet.

    Money Belt

     As in any other place in the world, there maybe a risk of pickpockets when traveling on

    crowded buses or subways and at tourist

    sites. When using public transportation in the

    largest cities (Rome, Florence, Milan, Naples,

    etc.) and visiting the most crowded tourist

    areas, we recommend that you keep your 

    personal valuables close to you and secure.

    Consider the use of a money belt for your most

    valuable items.

    Tax Refund for Purchases Made in Italy

    by Non-Resident Visitors

     According to European Union (EU) regulations,

    as a non-resident visitor you can claim a refund

    for the Value Added Tax (VAT) on all goods

    purchased in Italy and intended for personal

    use or to be given as a gift. The value of these

    goods must exceed 154,94 euro purchased

    from a single shop and they must leave EU

    territory within three months of the date they

    were acquired. Be sure to keep all sales

    receipts since the goods will be inspected and

    the forms stamped at Customs in the airport

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    from which you depart the EU. Once the

    stamped form is mailed back to the shop they

    will reimburse the tax, either in euros or as a

    credit to your credit card.

    For more information on how to claim this

    refund see the website of the Italian Customs

     Agency (Agenzia delle Dogane).

    For a fee, several companies specialize in

    refunding sales tax:

    Premier Tax Free

    Global Refund

    Italian food has earned its reputation as some of the best in the world. In the

    tradition of many Mediterranean countries, the Italian meal schedule is

    different from the standard US schedule. Breakfast for Italians typically

    consists of a cappuccino  and a croissant (called cornetto  in Italian) often

    filled with nutella chocolate or custard, eaten while standing at a

    neighborhood bar. Many hotels offer more substantial buffet breakfasts in an

    effort to cater to foreign tourists, but don't expect scrambled eggs & bacon

    everywhere you go. In most places lunch is the main meal of the day; this

    is especially true in southern Italy. Offices close down for two hours at

    midday for the office workers to take a 3-course meal and a nap. Dinner is

    usually eaten later, starting at 8 or 9 and may not be as elaborate as lunch.

     As with breakfast, most restaurants in major tourist centers are flexible

    The Daily Bread

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    about meal times, if you show up at a pizzeria at 6:00pm and find it empty,

    don't assume it's a bad place. The locals might not show up till 9. For 

    suggestions, you can check out our Tips For Traveler's database, which is

     jam-packed with tried and true local hot spots.

    Bars, by the way, usually tip more in the direction of what US travelers

    would consider a coffeeshop; almost all offer some kind of light snacks or 

    ice cream in addition to coffee and some harder drinks. Many also have

    beer or other liquors, but tend not to be what US bar-patrons would

    expect.Pizzerie, as the name implies, usually specialize in pizza along with

    a couple of appetizers and many open only for dinner. Enoteche  typically

    have a focus on wine, while trattorie  and osterie  tend to be less formal

    thanristoranti .

    Lunch and dinner are frequently multi-course affairs, starting with

    anantipasto or appetizer, followed by a primo piatto  (first course), frequently

    a dish of pasta, or risotto or a soup, and then by a secondo, usually some

    sort of meat, fish or other local specialty. Vegetable side dishes are usually

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    Health Services and Insurance Policy

    Italy has no medical program covering US and

    Canada citizens, therefore, tourists from these

    countries are advised to take out an insurance

    policy before leaving home and procure a

    document certifying coverage by a H.M.O. or 

    local health-care service.

    Useful Emergency Telephone Numbers

    12 for Phone Directory Assistance

    112 for Carabinieri service

    113 for Emergency Police Help

    115 for the Fire Department

    116 for the A.C.I. (Italian Automobile Club)for road side assistance

    118 for Medical Emergencies

    176 for International Inquires

     Area Codes (Prefissi telefonici):

    Both local (urbana) and long distance

    (interurbana) calls require the proper area code

    before dialling the number; for example, to

    place a call within Rome you must dial 06 +

    phone number, to call Rome from Florence dial

    06 + phone number and to call Florence from

    Rome dial 055 + phone number.

    To call the USA or Canada from Italy dial001 + area code + phone number.

    To call another European country from Italydial 011 + area code + phone number.

    International Phone Cards

    The most economical way to call home is to

    use one of the pre-paid international phone

    cards available for purchase at most

    newstands or tabacchi. For example,

    Vectone's Europa card costs only 5,00€ for 

    350 minutes of conversation to the US,

    Canada, other European countries or within

    Italy. It can be used from phone booths, cell

    phones or land-lines, and an English-speaking

    operator is available to assist you.

    Telephone & Internet

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    Public Phones

    Pay phones are available throughout Italy

    although they are becoming harder to find due

    to the ubiquity of cell phones; if you can't find a

    pay phone anywhere else in town try the main

    train station. Calls made from a pay phone

    require .10, .20, .50 or 1,00 euro coins or a

    pre-paid card (scheda telefonica)  available in

    denominations of 3,00 or 5,00 euro; bend back

    and break off the bottom left hand corner before

    using the card. These cards can be purchased

    at tabacchi   (tobacco shops), post offices and

    newstands; the same stores also sell phone

    cards offering reduced international rates.

    Cell Phones

    Italy uses the GSM cellular phone system; to

    use the network you must first set up global

    roaming service with your service provider back

    home. It's also possible to rent a cellphone for 

    the period of your vacation. Auto Europe and a

    couple of other companies have a service

    where the handset itself is sent to you via Fed

    Ex before departure from home. You can use

    the phone while in Italy, and when you return,

    you put the handset in a pre-paid mailer and

    send it back to the company.

    Select Italy also offers Italian cell phones  to

    rent or buy, as well as Italian SIM cards for those who already have a GSM compatible

    cellular phone.

    Internet Cafes

    It is getting easier to find Internet cafes in Italy;

    for a useful directory to the major Italian cities

    see the sites below:

    Italian Internet Cafe Directory

    Net Cafe Guide

    Remember to take your passport with you as

    Italian anti-terrorism laws require that you

    present a photo ID before logging on to the

    Internet. Whatever e-mail service you use at

    home, it is a good idea to set up a web-access

    mail account just for your trip; for example, the

    free mail service offered

    by Yahoo!, Hotmail,Gmail, etc. These are the

    easiest to use abroad since the necessary

    software and configuration is built right into the

    browser. Set up this account before you leave

    home so you don't waste valuable time abroad.

    Many Internet cafes also provide cheap

    http://gmail.com/http://hotmail.com/http://yahoo.com/http://www.world66.com/netcafeguidehttp://cafe.ecs.net/index_en.htmlhttp://selectitaly.com/travel/cell-phones

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    international phone calls and faxes,

    international package delivery, courier service,

    cell phone rental and photo developing in

    addition to Internet access. One Internet

    franchise with outlets in all the major Italian

    cities is Internet Train.

    Post Offices are usually open from 8:30am -

    5:00pm. On Saturdays they close at noon.

    Post Offices at airports and the main Post

    Office in large cities are usually open 24 hours

    a day for registered mail and telegram

    services. If you have something you plan on

    sending back to the US and you are going to

    be in Rome, you would be better served by

    taking your mail to the Vatican post office

    which can be found near St. Peter's Basilica,as the Italian postal service is notorious for 

    delays in sending and delivering mail.

    General Delivery Service

    Mail can be addressed c/o Post Office by

    adding "FERMO POSTA" after the name of the

    town. The addressee can claim mail at the

    Central Post Office upon identification by

    passport. The envelope should be addressed

    as follows:

    Mr. John Smith

    c/o Ufficio Postale Centrale

    FERMO POSTA

    00187 Rome, Italy

    Stamps

    Stamps may be purchased only at tobacco

    shops and at the Post Office. Always double-

    Postal Service

    http://www.internettrain.it/citta.asp

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    issue an IDP: AAA and the American Automobile Touring Alliance (through

    the National Automobile Club). To obtain a permit that is good for one year,

    you must show up at one of their offices with a valid state-issued driver's

    license, $10 and two passport-size photographs. For more information see

    the National Automobile Club's website.

    Besides having an international driver's permit, it is helpful to be aware of 

    local driving restrictions. Please see our traffic sign guide  for a few of the

    standard signs. Take special note of the sign marked "ZTL". This stands

    for "Zona Traffico Limitato"   or Limited Traffic Area. Only locals with special

    permits are allowed to drive in these areas. This is usually controlled using

    police cameras which will take a picture of your car and mail the bill at a

    later date (as much as 6 months to 2 years after the fact). Most rental

    companies will have your credit card on file and charge as soon as the

    ticket is sent. For more tips on driving in Italy see Vol. 1 of our popular How

    to… tips series.

    Overseas tourists arriving in Italy after visiting other countries are allowed to

    carry with them souvenirs purchased in other countries up to a total value of 

    $500; only a verbal declaration is required. Purchases may include up to a

    half-liter of perfume.

    Exports from Italy

    There are no restrictions on gifts purchased in Italy except for antiques and

    works of art more than 100 years old. These require the authorization of 

    Customs Regulations

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    theMinistero dei Beni Culturali e Ambientali , which the antiques dealer from

    which you purchase them can help you obtain.

    Food Products

    Italian wine is one of the most popular things for tourists to bring back with

    them. US law permits 1 liter of alcohol to be imported without paying

    customs tax on it. There are also many food items that cannot be brought

    back from Italy, such as meats and fruits.

    Canadian Regulations on Purchases Abroad

     Any person residing in Canada returning from a trip abroad can qualify for 

    personal exemption. All articles acquired abroad, whether purchased,

    received as gifts or purchased at a duty free shop, either abroad or in

    Canada, must be declared by the traveler on return to Canada.

    US Regulations on Purchases Abroad

    Each US tourist may bring back to the US duty-free $400 worth of goods

    purchased abroad. The goods must accompany the traveler. A flat rate of 

    10% is assessed on the next $1,000 worth of goods purchased. Parcels

    containing gifts may be sent from abroad to the US duty-free, providing the

    total value of such parcels received by one person in one day does not

    exceed $50. Each package should be marked "Unsolicited Gift." The

    amount paid and the contents of the package should be declared on the

    outside of the package.

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    Passport Regulations

     A visa is not required for US or Canadian

    citizens holding a valid passport unless they

    expect to stay in Italy for more than 90 days

    and/or to study or seek employment. If, after 

    entering Italy, the tourist decides they would

    like to stay more than 90 days, they can

    apply, one time only, at any police

    station(questura)  for an extension of an

    additional 90 days. They will be asked to prove

    that they are bona fide tourists with adequate

    means of support and that the extension is notfor study or employment. As a rule, permission

    is granted immediately. Non-American citizens

    should check current visa requirements with

    the nearest Italian Consulate before departure.

    For more information

    seewww.usps.com/passport.

    Pets

    Travelers entering Italy with a dog or cat must

    have a veterinarian's certificate stating the

    animal is in good health and has been

    vaccinated against rabies between 20 days

    and 11 months before entry into Italy. The

    breed, age, sex and color of the pet and the

    name and address of the owner must also be

    stated. The certificate is valid for 30 days.

    Forms are available from all Italian diplomatic

    and consular representatives. Dogs must be on

    a leash or muzzled when in public. Custom

    officials may require a health examination of 

    any pet if they suspect it is ill or has come

    directly from tropical regions.

    http://www.usps.com/passport