it1104 syllabus
TRANSCRIPT
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BIT Year 1 Semester 1 Detailed Syllabus IT1104
IT1104 1
IT1104- Information Systems & Technology(Compulsory)
INTRODUCTION
This is one of the 4 courses designed for Semester 1 of Bachelor of Information Technology(BIT) Degree program. Information Systems and Technology course aims to develop anunderstanding of the components of Computer Based Information Systems (CBIS), theirfunctions and types of CBIS used in organizations. Furthermore, it aims to provide ageneral understanding of the Information Systems (IS) development process as well asethical and security issues associated with the use of information systems.
CREDITS: 04
LEARNING OUTCOMES
After successful completion of this course students will be able to:
Describe the components of a computer based information systems. Explain different types of information systems and their use.
Describe the IS development process.
Describe management challenges/issues associate with the use of computer basedinformation systems as well as methods that can be used to prevent thesechallenges/issues.
MINOR MODIFICATIONSWhen minor modifications are made to this syllabus, those will be reflected in the VirtualLearning Environment (VLE) and the latest version can be downloaded from the relevant
course page of VLE. Please inform your suggestions and comments through the VLE. http://vle.bit.lk
ONLINE LEARNING MATERIALS AND ACTIVITIESYou can access all learning materials and this syllabus in the VLE: http://vle.bit.lk, if you area registered student of BIT degree program. It is very important to participate in learningactivities given in the VLE to learn this subject.
ONLINE ASSIGNMENTSThe assignments consist of two quizzes, assignment quiz 1 (It covers the first half of thesyllabus) and assignment quiz 2 (It covers the second half of the syllabus). Maximum markfor a question is10, minimum mark for a question is 0 (irrespective of negative scores).
Final assignment mark is calculated considering 40% of assignment quiz 1 and 60% ofassignment quiz 2. Pass mark for the online assignments in a course is 50. You areadvised to do online assignments before the final exam of the course. It is compulsory topass all online assignments to partially qualify to obtain year 1 certificate.
FINAL EXAMINATIONFinal exam of the course will be held at the end of the semester. Each course in thesemester 1 is evaluated using a two hour question paper which consists of 40-60 MCQs.
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OUTLINE OF SYLLABUS
Topic Hours
1. An Introduction to Information Systems (ISs) 7
2. Information Technology Concepts 8
3. Organizing Data and Information 6
4. Organisations and Information Systems 6
5. Business Information Systems 10
6. System Investigation and Analysis 7
7. System Development 8
8. Security, Privacy, Ethical Issues and National Development 8
TOTAL 60
REQUIRED MATERIALS
Main Reading:
Ref 1: Stair, R., & Reynolds, G. Principles of information systems. 8th Edition:Thomson Course Technology. (Indian Edition)
Ref 2: OBrien, J. (2005). Introduction to information systems. 12th Edition: TataMcGraw-Hill Publishing Company Limited.
Online References:
Ref 3: http://www.icta.lk
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2 Information Technology Concepts (8 hrs)
Instructional Objectives
Identify the role of the CPU and memory in a computer system
Identify secondary storage devices and briefly describe access methods, capacity ofsecondary storage
Discuss the functionality and importance of input output devices
Identify types of computer systems
Discuss how application software can support personal, workgroup and enterprisebusiness objectives
Discuss the pros and cons of basic types of application software
Outline the overall evolution of programming languages with respect to five generations
Identify key issues and trends of software that have an impact on organisations andindividuals
Material /Sub Topics2.1 Hardware: Input, Processing and Output Devices
2.1.1 Overview of Hardware of a Computer System (Ref 1: pg.83)2.1.2 The Central Processing Unit (CPU) (Ref 1: pg.84-85)2.1.3 Memory (Ref 1: pg. 87-89)2.1.4 Secondary Storage (Ref 1: pg. 92)
2.1.4.1 Magnetic Tape (Ref 1: pg.93; Ref 2: pg.92)2.1.4.2 Magnetic Disks (Ref 1: pg.93-94; Ref 2: pg.90-92)2.1.4.3 Optical Disks (Ref 1 : 96; Ref 2: pg.92-94)
2.1.5 Input Devices (Ref 1: pg.100-106; Ref 2: pg.80-85)2.1.6 Output Devices (Ref 1: pg.106-109; Ref 2: pg.86-87)
2.2 Types of Computer Systems2.2.1 Single-User Systems (Ref 1: pg.110-113)2.2.2 Multiuser Systems (Ref 1: pg. 113-114)
2.3 Application Software2.3.1 Overview of Application Software2.3.2 Types of Application Software (Ref 1: pg.146-147)2.3.3 Functions of Application Software
2.3.3.1 Personal Application Software (Ref 1: pg.147-153; Ref 2: pg.106-111)2.3.3.2 Work Group Application Software (Ref 1: pg.154)2.3.3.3 Enterprise Application Software (Ref 1: pg.154-155)2.3.3.4 Application Software for Decision Support and Specialised Purpose
(Ref 1: pg.155)2.4 Programming Languages
2.4.1 Overview2.4.2 The Evolution of Programming Languages (Ref 1: pg.157)
2.4.3 Selecting a Programming Language (Student Manual)**2.4.4 Programming (Ref 2: pg.129-130)2.4.4.1 Language Translators (Ref 2: pg. 130)2.4.4.2 Programming Tools (Ref 2: pg. 130)
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2.5 Software Issues and Trends2.5.1 Software Bugs (Ref 1: pg.160)2.5.2 Copyright and Licenses (Ref 1: pg.160)2.5.3 Open Source Software (Ref 1: pg.160-162)2.5.4 Software Upgrades (Ref 1: pg.163)2.5.5 Global Software Support (Ref 1: pg.164)
3 Organizing Data and Information (6 hrs)
Instructional Objectives
Define general data management terms
Identify advantages and disadvantages of the database approach to data management
Recognize the common functions performed by a database management system
Define the term database administration and briefly outline the responsibilities of adatabase administrator
Identify and discuss current database applications
Material /Sub Topics3.1 Data Management
3.1.1 The Hierarchy of Data (Ref 1: pg.177-178)3.1.2 Data Entities, Attributes, and Keys (Ref 1: pg.178-179)
3.1.2.1 The Traditional Approach vs Database Approach (Ref 1: pg.179-181)3.2 Data Modeling and The Relational Database Approach
3.2.1 Data Modeling (Ref 1: pg.181-182; Ref 2: pg.160-163)3.2.2 The Relational Database Model (Ref 1: pg.182-183)
3.2.2.1 Manipulating Data (Ref 1: pg.183-184)3.2.2.2 Data Cleanup (Ref 1: pg.185-186)
3.2.3 Brief Comparison of Database Models (see student manual)3.3 Database Management Systems
3.3.1 Overview of Database Types (Ref 1: pg.187-188)3.3.2 Providing a User View (Ref 1: pg.188)3.3.3 Creating and Modifying the Database (Ref 1: pg.188-190)3.3.4 Storing and Retrieving Data (Ref 1: pg.190)3.3.5 Manipulating Data and Generating Reports (Ref 1: pg.191-193)3.3.6 Database Administration (Ref 1: pg.193-194)3.3.7 Popular Database Management Systems (Ref 1: pg.194)3.3.8 Special Purpose Database Systems (Ref 1: pg.195)3.3.9 Selecting a Database Management System (Ref 1: pg.195-196)3.3.10 Using Databases with Other Software (Ref 1: pg.196)
3.4 Database Applications3.4.1 Linking the Company Database to the Internet (Ref 1: pg.196-197)
3.4.2 Data Warehouses, Data Marts and Data Mining (Ref 1: pg.197-201; Ref 2:pg.143-146)
3.4.3 Business Intelligence (Ref 1: pg.202)3.4.4 Distributed Databases (Ref 1: pg.202-204; Ref 2: pg.142-143)3.4.5 Online Analytical Processing (OLAP) (Ref 1: pg.204; Ref 2: pg.300)3.4.6 Object Oriented Database Management Systems (OODBMS) and Object
Relational Database Management Systems (ORDBMS) (Ref 1: pg.206; Ref 2:pg. 157)
3.4.7 Visual, Audio and Other Databases (Ref 1: pg.206-207)
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4 Organizations and Information Systems (6 hrs)
Instructional Objectives
Define the terms, organizational structure and culture
Define the term competitive advantage
Describe how organizations are using Information Systems to gain competitiveadvantage
Describe the role of the network in an organisation
Identify some of the network trends and business value they generate
Material /Sub Topics4.1 Business Organisations
4.1.1 Organizational Structure (Ref 1: pg.46-48)4.1.2 Organizational Culture and Change (Ref 1: pg.49-50)
4.2 Competitive Advantage and Strategic Information Systems4.2.1 Introduction to Competitive Advantage (Ref 1: pg. 56) (student manual)4.2.2 Competitive Forces and Strategies (Ref 2: pg.40-41; Ref 1: pg.57-58)4.2.3 Use of IT to Support Competitive Strategies (Ref 2: pg.42-44)4.2.4 The Value Chain and Strategic IS (Ref 2: pg.44-45)4.2.5 Other Strategic Uses of IT
4.2.5.1 Building a Customer Focused Business (Ref 2: pg.48-49)4.2.5.2 Reengineering Business Processes (Ref 2: pg.50-51)4.2.5.3 Improve Agility (Ref 2: pg.52-54)4.2.5.4 Develop Virtual Organisations (Ref 2: pg.54-55)4.2.5.5 Improve Knowledge Creation (Ref 2: pg.56-57)
4.3 Role of networks in organizations (see student manual)4.3.1 Communication Networks and the business value they generate4.4.1 Business value of telecommunication networks (see student manual)4.4.2 Business value of the Internet (Ref 2: pg.174-177)4.4.3 Business value of Intranets (Ref 2: pg.178-179)4.4.4 Business value of Extranets (Ref 2: pg.180-181)
5 Business Information Systems (10 hrs)
Instructional Objectives
Identify basic activities and business objectives common to all transaction processingsystems (TPSs)
Describe some key control and management issues associated with a TPS
Identify the inputs and outputs for the transaction processing systems associated withorder processing, purchasing and accounting business process
Define the term MIS (Management Information System) Distinguish the difference between a TPS and a MIS
Describe the inputs and outputs associated with different types of MIS
List and discuss the important characteristics of DSSs (Decision Support Systems)
Identify and describe the basic components of a DSS
Discuss the use of GSS (Group Support Systems) and ESS (Executive SupportSystems)
Define the term Artificial Intelligence and identify its major application areas
List the characteristics and components of an expert system
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Identify the benefits and limitations associated with the use of expert systems
Material /Sub Topics5.1 Transaction Processing System (TPS)
5.1.1 Overview of TPS (student manual)5.1.2 Types of Transaction Processing methods (Ref1: pg.346-347)
5.1.2.1 Batch Processing5.1.2.2 Online Processing
5.1.3 Organisational Objectives of a TPS (Ref 1:pg. 348)5.1.4 Activities in a TPS (Ref 1: pg.349-354)5.1.5 Control and Management of a TPS (Ref 1:pg. 354)5.1.6 TPS Applications (Ref 1: pg.357-362)
5.2 Management Information Systems (MIS)5.2.1 Overview of MIS (Ref 1: pg.388-392)5.2.2 Characteristics of a MIS (Ref 1: pg.392-393)5.2.3 MIS in Functional Areas of Business
5.2.3.1 Financial MIS (Ref 1: pg.396-397)5.2.3.2 Marketing MIS (Ref1: pg.400-402)
5.2.3.3 Human Resource MIS (Ref 1: pg.404-405)5.2.3.4 Manufacturing MIS (Ref 1: pg.397-400)5.2.3.5 Other Management Information Systems (Ref 1: pg.405-406)
5.3 Decision Support Systems (DSS)5.3.1 Introduction to DSS (Ref 1: pg.406-408; Ref 2: pg.301-304)5.3.2 Capabilities of a DSS (Ref 1: pg.409-410; Ref 2: pg.304-307)5.3.3 Basic Components of a DSS (Ref 1: pg.410-413)5.3.4 Comparison of MIS and DSS (Ref 1: pg.410-411)5.3.5 Group Support Systems (GSS) (Ref 1: pg.413-415)5.3.6 Executive Support Systems (ESS) (Ref 1: pg.417-420; Ref 2: pg.308-309)
5.4 Other Specialized Information Systems5.4.1 An overview of Artificial Intelligence (Ref 1: pg.437-445; R2: pg.316)
5.4.1.1 Other Application Areas of Artificial Intelligence (Ref 2: pg.316-324;Ref 1: pg.445)
5.4.2 Expert Systems5.4.2.1 An Overview of a Expert System (Ref 1: pg.447-451; Ref 2: pg.325)5.4.2.2 Applications of an Expert System (Ref 2: pg.325-326; Ref 1: pg.453-
456)5.4.2.3 Benefits and Limitations of an Expert System (Ref 2: pg.326-328;
Ref 1: pg.520-521)
6 Systems Investigation and Analysis (7 hrs)
Instructional Objectives Identify the key participants in the systems development process and discuss their roles
Define the term information systems planning and identify reasons for initiating asystems project
Discuss the key features, advantages, and disadvantages of the traditional,prototyping, rapid application development, and end-user systems development
List out the factors that influence the success or failure of a systems developmentproject
Identify and describe the tools that can be used to improve system development
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State the purpose of systems investigation and system analysis
Material /Sub Topics6.1 An Overview of Systems Development
6.1.1 Introduction (student manual)6.1.2 Participants in Systems Development (Ref 1: pg.479-480)
6.1.3 Initiating Systems Development (Ref 1: pg.480-481)6.1.4 Information Systems Planning
6.1.4.1 Aligning IS and Corporate Goals (Ref 1: pg.481-482)6.1.4.2 Developing a Competitive Advantage (Ref 1: pg.482-483)
6.1.5 Establishing Objectives of Systems Development (Ref 1: pg.485-486)6.2 Systems Development Life Cycles
6.2.1 The Traditional Systems Development Life Cycle (Ref 1: pg.487-488; Ref 2:pg.342-343)
6.2.2 Prototyping (Ref 1: pg.488-490; Ref 2: pg.343-344)6.2.3 Rapid Application Development (Ref 1: pg.490-491; Ref 2: pg.344)6.2.4 End User System Development (Ref 1: pg.491-492; Ref 2: pg.353)6.2.5 Outsourcing Systems Development (Ref 1: pg.492-494)
6.3 Factors Affecting Systems Development Success6.3.1 Degree of Change (Ref 1: pg.494-495)6.3.2 Quality and Standards (Ref 1: pg.497)
6.3.2.16.3.3 Use of Computer-Aided Software Engineering(CASE) Tools (Ref 1: pg.500)
6.4 Systems Investigation6.4.1 Initiating Systems Investigation (Ref 1: pg.502-503; Ref 2: pg.346)6.4.2 Participants in Systems Investigation (Ref 1: pg.502)6.4.3 Feasibility Analysis (Ref 1: pg.503-504; Ref 2: pg.346-347)6.4.4 The Systems Investigation Report (Ref 1: pg.504-505)
6.5 Systems Analysis6.5.1 General Analysis Considerations (Ref 1: pg.505)
6.5.2 Participants in Systems Analysis (Ref 1: pg.505)6.5.3 Data Collection (Ref 1: pg.506-507)6.5.4 Data Analysis (Ref 1: pg.507)6.5.5 Requirements Analysis (Ref 1: pg.511-513)6.5.6 The Systems Analysis Report (Ref 1: pg.514)
7 System Development (8 hrs)
Instructional Objectives
State the purpose of systems design
Discuss the differences between logical and physical systems design
Outline key concepts in interface design and system security control Describe the techniques used to make systems selection evaluations
List the advantages and disadvantages of purchasing versus developing software
State the purpose of systems implementation and discuss the various activitiesassociated with this phase of systems development
State the importance of systems and software maintenance and describe the activitiesinvolved
Describe the system review process
Discuss the importance of managing organizational change
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Material /Sub Topics7.1 System Design
7.1.1 Logical and Physical Design (Ref 1: pg.526-527)7.1.2 Systems Design Considerations
7.1.2.1 Interface Design and Controls (Ref 1: pg.529-530)7.1.2.2 Design of System Security and Controls (Ref 1: pg.531-534)
7.1.3 Generating Systems Design Alternatives (Ref 1: pg.535-536)7.1.4 Evaluating and Selecting a System Design (Ref 1: pg.538-539)7.1.5 The Contract (Ref 1: pg.540)7.1.6 The Design Report (Ref 1: pg.540-541)
7.2 System Implementation7.2.1 Hardware Acquisition (Ref 1: pg.542-543)7.2.2 Software Acquisition
7.2.2.1 Externally Developed Software (Ref 1: pg.543-544)7.2.2.2 Internally Developed Software (Ref 1: pg.544-545)
7.2.3 User Preparation (Ref 1: pg.546-547)7.2.4 Hiring and Training of IS Personnel (Ref 1: pg.547)7.2.5 Site Preparation (Ref 1: pg.547)
7.2.6 Data Preparation (Ref 1: pg.547)7.2.7 Installation (Ref 1: pg.547-548)7.2.8 Testing (Ref 1: pg.548-549)7.2.9 Start-Up (Ref 1: pg.549)7.2.10 User Acceptance (Ref 1: pg.550)
7.3 System Maintenance7.3.1 Reasons for System Maintenance (Ref 1: pg.551)7.3.2 Types of Maintenance (Ref 1: pg.553)7.3.3 The Financial Implications of Maintenance (Ref 1: pg.553)7.3.4 The Relationship between Maintenance and Design (Ref 1: pg.555)
7.4 System Review7.4.1 Review Procedures (Ref 1: pg.556)
7.4.2 Factors to Consider During Systems Review (Ref 1: pg.557)7.5 Managing Organisational Change (see student manual)
7.5.1 Involving End Users (Ref 2: pg.366-368)7.5.2 Change Management (Ref 2: pg.368-369)
8 Security, Privacy, Ethical Issues and National Development (8 hrs)
Instructional Objectives
Describe some examples of waste and mistakes in an IS environment, their causes,and possible solutions
Explain the types and effects of computer crime, along with measures for prevention
Discuss the principles and limits of an individuals right to privacy Identify ethical dimensions and important ethical issues associated with the use of
computers
Explain how to address health issues associated with use of computers in the workenvironment
Discuss ethical responsibilities of IT Managers and users in the work environment
Identify types of security management strategies and defences and explain how theycan be used to ensure the security of business applications of IT
Discuss the role of IT in national development
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Material /Sub Topics8.1 Computer Related Wastes, Mistakes and Crime
8.1.1 Computer Related Wastes and mistakes (Ref 1: pg.576-577)8.1.2 Preventing Computer Related Waste and Mistakes (Ref 1: pg.580-591)8.1.3 Computer Crime (Ref 1: pg.580-,591)8.1.4 Preventing Computer Crime (Ref 1: pg.591-597)
8.2 Ethical Issues8.2.1 Overview of Ethical Dimensions (student manual)8.2.2 Business and Technology Ethics (Ref 2: pg.380-382)8.2.3 Privacy
8.2.3.1 Privacy Issues (student manual)8.2.3.2 Internet Privacy, Laws and Regulations (Ref 1: pg.598-602,
pg. 382-383)8.2.3.3 Fairness in Information Use (Ref 1: pg.599)
8.2.4 Other Ethical Issues Associated with the Use of Computers in Work Environment8.2.4.1 Employment Challenges (Ref 2: pg.393-394)8.2.4.2 Computer Monitoring (Ref 2: pg.394-395)8.2.4.3 Impact on Working Conditions (Ref 2: pg.395)
8.2.4.4 Effects on Individuality (Ref 2: pg.395)8.2.4.5 Health Issues (Ref 1: pg.706-708; Ref 2: pg.395-396)
8.2.5 Ethical Guidelines for IT Professionals (Ref 2: pg.382-383; Ref 1: pg.606-607)8.3 Security Management
8.3.1 Importance of Security Management (student manual)8.3.2 Security Controls (Ref 2: pg.410-411)8.3.3 Security Policy (Ref 2: pg.407-410)8.3.4 Security Classification and Privacy (student manual)8.3.5 Security Audit (Ref 2: pg.411-412)8.3.6 Security Awareness (student manual)
8.4 Role of IT in National Development (Ref 3)8.4.1 ICT Policy, Leadership and Institutional Development
8.4.2 Re-engineering Government8.4.3 e-Society8.4.4 ICT HR Capacity Building