From John West , Operations Manager:“When the Team Members of Toyota Kewdale and Yanchep Shopping Centre were given the job of cleaning the floors on these sites, they decided that ‘clean’ wasn’t good enough’!

What they achieved, went beyond that.

When you clean for Toyota, the multinational company with some of the highest operating standards in the world, you are expected to deliver ‘better than the best’. Our people did exactly that. At Yanchep Village Shopping Centre, the ALLclean Team provide excellent service to Centre Management.

Comments have been passed on their dedication, and recent high levels of service. It is not often that a team is in place without changes for over 12 months, but this is the case at Yanchep.

My personal congratulations to everyone at Kewdale and Yanchep.

Thankyou for upholding the high standards of presentation cleans’ and consistent services for which ALLclean is becoming increasingly well-known”.

It takes Cleaning Super-Stars to produce floors like these!

(…and keep Clients continually happy with their work week in, week out!!)

At Toyota Kewdale: Dong Hoang Cong – Cleaner Selma Etlik – Cleaner Sang Pham Ngoc - Cleaner Ngoc Nguyen – Cleaner Thi Hoang Van – Cleaner Tin Hoang Cong – Team leader

Veronica Tatar – Area Manager

At Yanchep Village: Spencer Crawford – Cleaner Delys Garlick – Cleaner Pourewa Arthur George – Cleaners Happiness Nzeymana – Cleaner George Smith - Cleaner Leading Hand: Chelsea Gawthorn Area Manager: Stephen Bembridge

How ‘deep-cleaning’ can extend commercial carpet life by up to 40%.

Office carpet and public areas carpet is subject to some of the highest traffic loadings imaginable. Add to that spot’ wear areas created by concentrated grouping of work stations and entry points.

Presentation too suffers as the carpet wears, particularly in foyers and large open spaces.

What is not generally understood that carpet wears from the bottom up, not form the top down. It’s the ground-in grit and dust that literally cut the individual carpet fibres off at the base, causing thinning and spotting.

Without regular ‘deep-cleaning’ to remove the embedded abrasive particles, carpets, even the toughest commercial brands, can wear prematurely.Your capital costs increase. Removal and installation disrupt operations…and your bottom line takes an unnecessary, premature hit.

The OptionsJust vacuuming a carpet regularly is not enough to preserve your costly asset. ‘Surface vacuuming’ is exactly that. Only the surface and a few millimetres of the top of the fibres are cleaned of particles.

The only ways to get down into the pile and the embedded material is by either beating with a roller vac brush or powerhead or hot water extraction or ‘steam cleaning’.

The ideal cycle is for every surface vacuum, say twice a week, every 6 weeks, the carpet should be roller-vacced. Then, subject to traffic loads and the look of the carpet, a hot water extraction every 4- 6 months will ensure maximum preservation and life extension of your valuable asset.

Preservation vs. Replacement

is there anymore we can do for you?

AUG . SEPT 2015

Toyota Showroom, Perth Yanchep Shopping centre

Yanchep Shopping centre

Yanchep Shopping centre

Moulds, Pollen and Deep Dirt left behind

www.allcleanservices.com.au

SURFACE VACUUMING VERSUS “DEEP CLEANING”

Pollen, Mould and Deep Dirt are Removed

asset maintenaince . issue no. 1

No compromise…the Lexus brief to ALLclean: Not just clean, but pristine!’Prestige car showrooms are one of the great challenges of cleaning.

There are no half measures, nothing else but ‘mirror-like’ is the absolute minimum. Re-furbishing to the original shine every day (after the high level of floor traffic always coming through the Showroom) is critical.

We only use the best equipment, pads and polisher/sealers for the job ...and our Lexus Team are our ‘mirror-shine’ specialists.

Would you like ‘The Lexus Look’?Call Michelle on 9354 1929 and ask for me personally, Tony Russell, MD and I’ll be de-lighted to quote you on our ‘Pristine Cleaning Package’ for your showroom

The Ultimate Presentation Clean – Lexus Perth

Meet our Area Managers:There’s only one Atholie !

Sales Team picks the winning numbers using 'crystal ball' flexibilityIn a highly competitive tender, ALLclean came out the winner. In a recent tender for 4 lotteries house sites, not just because of its competitive price but its understanding of the Client's need for maximum flexibility in managing the future requirements of the contract.

Mark Mendez, Sales and Quoting Team Leader states: "We proved that 'the cheaper price' is not the only factor in winning business.

Lotteries House Management wanted something more…the assurance that as their circumstances changed over the coming 12 months, that we would be willing to be flexible in our service levels/pricing ratios. While we won the contract by submitting a specific price, both parties agreed that flexibility across all facets of operations, staffing levels, duty statements and therefore pricing were subject to regular review.

So, we've initiated a Program of pro-active review to anticipate their future needs, so that when the time comes, we are well-prepared to make any changes required, literally within hours of the revised specification being issued." Subject to the success of the Lotteries House Review pro-active review process, consideration will be given to applying it other relevant ALLclean contracts.

ALLCLEAN WINS THE LOTTERY . . . FOUR TIMES OVER!

Why are our Cleaners so 'red hot'?!A vital part of our Training is to ensure each of our Cleaners spend 2- 3 minutes doing a stretching routine before they actually start cleaning.

"Our Cleaners' health and wellbeing is one of the foundations of our business" states MD, Tony Russell. "When our Cleaners are healthy and happy on-the-job, they not only feel better at the end of their shift, they also have fewer problems delivering the high standards our Clients require. Let's be honest…frontline cleaning is a tough job. So we do everything we can to work with our Cleaners to ensure they are as fit as they can be.

Lets do the (Training) Twist!

is there anymore we can do for you? www.allcleanservices.com.au

Atholie Stevens

Lexus Showroom, Perth

ALLclean Team Stretching

Meeting Atholie for the first time, you sense that here’s someone who is straight down the middle …no compromise… take no prisoners…but with a velvet touch!

For those Clients who enjoy the benefits of Atholie as their Area Manager, that translates into a uniquely high level of service and support of her Staff, rare in our industry.

At a personal level, she is 110% family orientated to her ever-growing

brood of sons, daughters and grandkids…”Enough for a cricket team…and a few reserves besides” she states. An ALLclean stalwart, Atholie service with the Company now totals over 17 Years.

Her workmates know her for her courage and commitment to her job, even under, at times, some health issues. We suspect that in reality that Atholie has two families, her own kith and kin…and all of those People who are part of her highly successful team on over 40 sites across Perth.

Atholie’s Teams track record speaks for itself ..and her commitment to them and her Clients …consistent scores in the high 90s! (But we’re sure that 110% is a number she is always aiming for!)

IN THE NEXT issue

Our Cleaning Stars! over 50% are eligible in 2015

SOLAR . SECURITY . SAFETY . PRIVACY . GRAPHICS . ENERGY RATINGS

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