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© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public ITE PC v4.0 Chapter 1 1 ISP Services Working at a Small-to-Medium Business or ISP – Chapter 7

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ISP Services. Working at a Small-to-Medium Business or ISP – Chapter 7. Objectives. Describe the network services provided by an ISP Describe the protocols that support the network services provided by an ISP Describe the purpose, function, and hierarchical nature of Domain Name Service (DNS) - PowerPoint PPT Presentation

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© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicITE PC v4.0Chapter 1 1

ISP Services

Working at a Small-to-Medium Business or ISP – Chapter 7

ITE PC v4.0Chapter 1 2© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Objectives Describe the network services provided by an ISP

Describe the protocols that support the network services provided by an ISP

Describe the purpose, function, and hierarchical nature of Domain Name Service (DNS)

Describe and enable common services and their protocols.

ITE PC v4.0Chapter 1 3© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Network Services Provided by an ISP Identify the network services an ISP will provide to

SOHOs and medium-sized organizations

ITE PC v4.0Chapter 1 4© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Protocols that Support ISP Services Review the TCP/IP suite of protocols

ITE PC v4.0Chapter 1 5© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Protocols that Support ISP Services Explain why a protocol would use TCP

ITE PC v4.0Chapter 1 6© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The TCP Connection Process The three-way handshake

Retransmission

Sequencing

Flow Control

ITE PC v4.0Chapter 1 7© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Protocols that Support ISP Services Describe the differences between TCP and UDP ports

ITE PC v4.0Chapter 1 8© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Supporting Multiple Services Describe the purpose and function of TCP and UDP

ports

ITE PC v4.0Chapter 1 9© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Domain Name Service (DNS) Describe the purpose of networking naming system

srv2

ITE PC v4.0Chapter 1 10© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Domain Name Service (DNS) Describe the purpose and function of DNS.

ITE PC v4.0Chapter 1 11© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Domain Name Service (DNS) Describe the hierarchical design of DNS

ITE PC v4.0Chapter 1 12© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Domain Name Service (DNS) Describe the role of ISPs in the provisioning of DNS

service

ITE PC v4.0Chapter 1 13© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Services and Protocols Identify the most common services used on the Internet

ITE PC v4.0Chapter 1 14© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Services and Protocols Describe how an ISP supports the HTTP and HTTPS

protocols

ITE PC v4.0Chapter 1 15© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Services and Protocols Describe how an ISP supports the FTP protocol

ITE PC v4.0Chapter 1 16© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Services and Protocols Describe how the ISP supports the SMTP, POP3 and

IMAP protocols

ITE PC v4.0Chapter 1 17© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Summary

TCP and UDP use port numbers to provide multiple services to hosts.

DNS uses a hierarchical system of databases to resolve names and IP addresses of known hosts within networks and across the Internet.

The most common services used on the Internet include FTP, FTPS, HTTP, HTTPS and SMTP.

ISPs use high-performance servers to support these services.

ITE PC v4.0Chapter 1 18© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public