ir trends and 2010 irgr north america review
TRANSCRIPT
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IR Global Rankings EventNew YorkApril 06, 2010
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IR Global Rankings 2010Brief Overview
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Ranking Categories
3
IR WebsiteOnline Annual
ReportFinancial
DisclosureCorporate
GovernanceInvestors
Choice
Evaluation
Content
Design &
Navigability
Interactivity
Technology &Data Handling
Timeliness
Evaluation
Content
Design &
Navigability
Interactivity
Technology &Data Handling
Evaluation
Operating
Information
Financial
Statements (IS,
BS, CF)
Guidance
Conference Calls
Exemplary
Disclosure
Evaluation
Remuneration
and Performance
Board
Accountability
Capital Structure
Shareholder
Protection
Internal Controls
Financial
Disclosure
Online Voting
Best IR Program
Best IR Officer
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Sample of an IRGR Evaluation Spreadsheet
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Content
Design&Navigability
VisibilityofIRWebsitevs.OtherSections
LinktoIRHomepageinEnglishonFirstPage
Navigability
CompanyhasaS
pecificIRMenu
AllSectionofIRM
enuAreSeenWithoutClicking
DocumentsCanD
ownloadDirectlyWithoutOpeningNewInternetExplo
NumberofClicksNeededtoFindInformation
Upto2ClicksforAnyInformation
From3to4Clicks
forAnyInformation
LinkstoOtherSectionsoftheWebsite
Homein"Portal"F
ormat
LinkstoRelatedT
opics
Interactivity
Technologyand
DataHandling
Timeliness
AnnualReportRe
questDate
ContactPerson(e
mail,etc.)
PackageShipping
Date
ContactInformatio
n
SitehasIRcontac
t(s)and/orRequestForm
Responsiveness
CompanysentE-mailInformingPackagewillbeSent
PackagePostedin4BusinessDaysfromRequestDate
PackagePostedin5-15BusinessDaysfromRequestDate
Updates(Conside
reinotamaxqdotempreoaoatual)
UpdateDateInfor
mationAvailable
LastWebsiteUpdate-LessThan1Week
LastWebsiteUpdate-LessThan2Weeks
Total
50,0 15,0 1,0 1,0 7,0 2,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 10,0 15,0 10,0 1,0 1,0 4,0 1,0 3,0 2,0 5,0 1,0 4,0 3,0 100,0
23,5 13,5 1,0 1,0 5,5 2,0 1,5 2,0 5,0 5,0 2,0 2,0 1,0 1,0 5,5 6,5 8,0 5-Jan-09 relaciones. inver 1,0 1,0 3,0 1,0 - 2,0 4,0 - 4,0 3,0 57,00
39,8 9,5 1,0 1,0 3,5 2,0 1,5 - 3,0 3,0 2,0 2,0 1,0 1,0 8,0 13,0 8,5 5-Jan-09 investor.relation 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 78,75
36,7 14,0 1,0 1,0 6,0 1,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 6,3 11,0 8,5 5-Jan-09 1,0 1,0 3,0 3,0 - 4,5 0,5 4,0 3,0 76,40
26,5 14,0 1,0 1,0 6,0 1,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 1,5 12,0 8,5 5-Jan-09 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 62,50
43,0 13,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 2,0 1,0 1,0 8,0 13,0 9,0 5-Jan-09 [email protected] 1,0 1,0 4,0 1,0 3,0 4,0 1,0 - 3,0 86,00
1,5 13,0 1,0 1,0 6,0 2,0 3,0 1,0 5,0 5,0 2,0 1,0 1,0 - - 2,5 4,0 1,0 1,0 - 3,0 - - 3,0 21,00
28,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 2,3 7,5 6,0 5-Jan-09 1,0 1,0 - 5,0 1,0 4,0 3,0 56,25
26,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 4,8 10,0 9,0 5-Jan-09 gmansur@ami l. 1,0 1,0 4,0 1,0 3,0 - 4,0 1,0 2,0 3,0 62,25
9,5 8,0 - - 2,0 2,0 - - 5,0 5,0 2,0 1,0 1,0 - 3,3 11,0 6,0 5-Jan-09 AMPServices@ 1,0 1,0 1,0 1,0 - - 4,0 4,0 3,0 37,75
3,0 9,0 - - 3,0 1,0 - 2,0 5,0 5,0 2,0 1,0 1,0 - - 2,0 1,0 5-Jan-09 1,0 1,0 - - - - - 15,00
24,5 12,0 1,0 1,0 4,0 2,0 - 2,0 5,0 5,0 2,0 2,0 1,0 1,0 3,3 12,0 8,5 5-Jan-09 corporatecomm 1,0 1,0 3,0 1,0 - 2,0 4,5 0,5 4,0 3,0 60,25
26,0 8,0 1,0 1,0 2,0 2,0 - - 3,0 3,0 2,0 2,0 1,0 1,0 8,3 13,0 8,0 5-Jan-09 1,0 1,0 3,0 3,0 - 4,0 - 4,0 3,0 63,25
28,5 8,5 1,0 1,0 3,5 2,0 1,5 - 2,0 - 2,0 2,0 1,0 1,0 2,0 8,5 3,5 5-Jan-09 1,0 1,0 - 2,5 0,5 2,0 1,5 51,00
8,0 8,0 1,0 1,0 3,0 2,0 - 1,0 3,0 3,0 2,0 1,0 1,0 - 2,0 11,0 5,0 8-Jan-09 1,0 1,0 - 4,0 - 4,0 3,0 34,00
34,5 12,0 1,0 1,0 5,0 2,0 3,0 - 5,0 5,0 2,0 1,0 1,0 - 6,5 13,0 9,0 5-Jan-09 4823. flavia@br 1,0 1,0 4,0 1,0 3,0 4,0 - 4,0 3,0 75,00
23,5 12,5 0,5 0,5 5,0 2,0 3,0 - 5,0 5,0 2,0 2,0 1,0 1,0 2,0 10,0 8,0 5-Jan-09 1,0 1,0 3,0 3,0 - 4,0 1,0 2,0 3,0 56,00
22,0 7,0 1,0 1,0 2,0 2,0 - - 3,0 3,0 2,0 1,0 1,0 - - 9,0 5,0 5 -Jan -09 CATABOTE@B 1,0 1,0 1,0 1,0 3,0 - 2,0 3,0 43,00
38,3 15,0 1,0 1,0 7,0 2,0 3,0 2,0 5,0 5,0 2,0 2,0 1,0 1,0 8,5 11,0 5,5 5-Jan-09 1,0 1,0 - 4,5 0,5 4,0 3,0 78,25
43,5 10,0 1,0 1,0 2,0 2,0 - - 5,0 5,0 2,0 2,0 1,0 1,0 7,5 14,0 9,0 5-Jan-09 1,0 1,0 3,0 - 3,0 - 5,0 1,0 4,0 3,0 84,00
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Individual Feedback and Best Practices Report
Participants who choose to acquire the individual feedback report
will receive suggestions for improvements where applicable, as wellas a benchmark report with key best practices and examples tofollow for each category
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Key IR Global Ranking Points
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A TrueGlobal
Ranking
UniqueEvaluation
Method andRanking System
Transparency
IndividualFeedback
ReportsGlobal Benchmark
Comparisons
Recognition
What Makes IR Global Rankings Unique?
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IR Global Rankings 2010
Global Trends Impacting
IR Professionals
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2010 IRGR Highlights
Risk Perception
More questioning from investors and analysts;
Increased demand for information.
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FOCUS: IR Productivity and Efficiency
The Scenario: Aftermath of the Crisis
IR Budget
Tightening budgets;
Need to deliver results on limited resources.
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2010 IRGR Highlights
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What investors and analysts demanded most?
What is new and what is not new: even with business as
usual, investors wanted to be sure they got all risks covered;
Increased scrutiny over companies internal controls andgovernance structures;
Not only pure performance, but also sustainability of results
over time.
How did Companies respond?
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2010 IRGR Highlights
Content Disclosure of Corporate Governance information;
Investor Days / Meetings information;
Audio and transcripts of conference calls.
10
FOCUS: IR Productivity and Efficiency
Differentiate from others through detailed content
64%51%
69% 66% 64%
46%35%
55% 60% 54%
Afr ica Asia/Pac ific Europe Latin
America
North
America
Content
2 010 20 09
86%77%
92%83%
92%
63% 61%
79%71% 75%
Afric a Asia/Pac ific Eur ope L atin
America
North
America
Corporate Governance
2010 2009
Aftermath of the crisis: improve content
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Shinsei Bank
www.shinseibank.com/investors/en/ir/
2010 IRGR Highlights
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Not onlywhat, but
HOW it is
structured.
Describe roles and
responsibilities.
Corporate Governance Information
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METRO AG
www.metrogroup.de
2010 IRGR Highlights
Complete and thorough
information: bio, term of
office, fields of
responsibility .
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Corporate Governance Information
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2010 IRGR Highlights
Earnings Release in
(html/pdf); Financials
(html/excel); ConferenceCalls Presentations
(pdf/links to webcasts) .
Nexen
www.nexeninc.com
Special section forInvestors Day: all
presentations, webcasts
and transcripts.
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Quarterly Calls & Investors Days
http://www.nexeninc.com/http://www.nexeninc.com/ -
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2010 IRGR Highlights
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Budgets are even more limited. What now?
Budget reduction tests IR teams ability to sell the story to an
even more demanding audience (as discussed in item 1);
Access to information, transparency, equal treatment cannotbe hindered;
Simpler (and low-cost) features to put information and pass on
the investment message effectively.
How to deliver more for less?
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Interactivity Financial data in downloadable Excel format;
Social networks, Web 2.0.
2010 IRGR Highlights
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43%33%
54% 56%70%
34%25%
44%51%
64%
A fr ic a Asia/Pac ific Eur ope L atin
America
North
America
Interactivity
2010 2009
0%
22%
14%
19%
27%
0%
8%11%
7%
13%
Afr ica Asia/Pacific Europe Latin America North
America
Web 2.0 / Social Media
2010 2009
FOCUS: IR Productivity and Efficiency
Facilitate the access to / distribution of existing info
Back to basics: implement simple features
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2010 IRGR Highlights
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Event Centric Charts, Downloadable Files
METRO AG
www.metrogroup.de
Event-centric charts, with
comparisons with main
indexes, peers in
downloadable files.
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2010 IRGR Highlights
Social Bookmarking:
linking to main/most
popular social networks
available.
17
Social Networks
METRO AG
www.metrogroup.de
Next steps: not only which network to use,
but how content should be
presented/posted/monitored.
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K+S Aktiengesellschaft
http://www.k-plus-s.com/en/ir/
2010 IRGR Highlights
Investors Fact Book: easy
to find, interactive
investors kit.
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Financial Data
Debt and other BS info breakdown andevolution
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Trend: Are the gaps narrowing?
Is technology creating a levelplaying field for IR programs?
Is the narrowing gap (cross sector,
cross region, smaller vs larger cap
companies) observed in past
years still a trend?
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IRGR Scores x P/E x Mkt.Cap
20
1
2
3
4
5
-
5,0
10,0
15,0
20,0
25,0
65,00 70,00 75,00 80,00 85,00
Trailing
P/E
IRGR Score - Website
Health Care
1
2
34
5
-
5,0
10,0
15,0
20,0
25,0
30,0
35,0
68,0 70,0 72,0 74,0 76,0 78,0 80,0 82,0
Trailing
P/E
IRGR Score - Website
Technology
12
3
4
5
-
2,0
4,0
6,0
8,0
10,0
12,0
14,0
16,0
18,0
67,0 68,0 69,0 70,0 71,0 72,0 73,0
Trailing
P/E
IRGR Score - Website
Utilities
Mkt Cap
Source: Bloomberg, March 2010
Small caps, even with smallerbudgets, can put together an
efficient IR Program with solidresults;
Global standards convergence islikely to prevail over regional orindustry characteristics.
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Questions & Answers