ir laundry in asia tcm13 114448

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    Fabric Cleaning in Asia

    Laurent Kleitman

    SVP Home Care Asia Africa Mumbai

    14th November 2007

    Safe harbour statement

    This presentation may contain forward-looking statements, including 'forward-lookingstatements' within the meaning of the United States Private Securities Litigation Reform Act of1995. Words such as 'expects', 'anticipates', 'intends' or the negative of these terms and othersimilar expressions of future performance or results, including financial objectives to 2010, and

    their negatives are intended to identify such forward-looking statements. These forward-lookingstatements are based upon current expectations and assumptions regarding anticipated

    developments and other factors affecting the Group. They are not historical facts, nor are theyguarantees of future performance. Because these forward-looking statements involve risks anduncertainties, there are important factors that could cause actual results to differ materially from

    those expressed or implied by these forward-looking statements, including, among others,competitive pricing and activities, consumption levels, costs, the ability to maintain and managekey customer relationships and supply chain sources, currency values, interest rates, the abilityto integrate acquisitions and complete planned divestitures, physical risks, environmental risks,

    the ability to manage regulatory, tax and legal matters and resolve pending matters withincurrent estimates, legislative, fiscal and regulatory developments, political, economic and social

    conditions in the geographic markets where the Group operates and new or changed priorities ofthe Boards. Further details of potential risks and uncertainties affecting the Group are described

    in the Group's filings with the London Stock Exchange, Euronext Amsterdam and the USSecurities and Exchange Commission, including the Annual Report & Accounts on Form 20-F.

    These forward-looking statements speak only as of the date of this presentation

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    Competitive growth : Building on leadership position

    20.3%

    21.8%

    22.1%

    22.7%

    FY 04 FY 05 FY 06 'Aug 07

    Unllever Asia Market Share %

    Source: ACNielsen & Unilevers internal sources

    35.5%

    35.1%

    35.4%

    35.9%

    37.1%

    38.3%

    Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07

    Unilever market leader in South Asia

    Unilever South Asia

    12.3%

    11.9%

    11.6%

    11.9%

    10.8%

    10.5%

    Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07

    Local Competitor 1

    8.5%

    9.0%

    9.4%

    9.0%

    9.6%

    10.0%

    Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07

    Local Competitor 2

    7.3%7 .4 % 7 .4 %

    7.2%

    7.8%7.9%

    Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07

    Global Competitor

    Source: ACNielsen & Unilevers internal estimates

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    High income consumers have double the expenditure

    In last 3 years 30m more high income Households

    Washing machines has gone up by more than 2m in one year

    Asia: 60% of worlds population but only 36% of worlds water

    Asia Fast evolving consumers

    LowIncome

    MiddleIncome

    HighIncome

    % households 38 43 19

    Monthly expenditure(indexed) 100 130 200

    Strategy

    Exploit full portfolio of brands and price points

    Upgrade consumers through innovations and formats

    Product is Hero

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    DurbanDeploy

    BangaloreDiscovery

    MumbaiDesign & Deploy

    Sao PauloDeploy

    VlaardingenDesign & Deploy

    Port SunlightDiscovery,Design & Deploy

    TrumbullDeploy

    Laundry R&D centres

    Strategy

    Exploit full portfolio of brands and price points

    Upgrade consumers through innovations and formats

    Product is Hero

    Improve category profitability

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    100

    73

    58 59

    80

    69

    48

    31

    FY 04 FY 05 FY 06 YTD Sep 07

    Home Care operating marginsCrude oil price/barrel

    NYMEX Sweet Crude Oil prices are for Jan 04, Jan 05, Jun 06 & Sep 07 price pointsOperating Margins indexed to 2004 = 100

    Strategic investment & input costs putpressure on margins

    Improve profitability

    Strategic pricing

    Supply Chain strategyand

    Cost reductions

    Leadershipand Scale

    Innovation andPortfolio strategy

    Market investment

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    Summary - Asia

    Scale and leadership in fast-growing market

    Track record of share growth in Asia and South Asia

    Clear consumer drivers for competitive growth

    Strong action plan to improve profitability

    South Asia Case Study

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    South Asia : A booming economy

    25% of the worlds consumers -1.6 Billion

    Over 300 languages and 2000 ethnic groups

    Oldest surviving civilization 5000 yrs old

    Fastest Growing Cluster @ 9% pa outside China

    8 %

    0.07

    6 %

    19

    Sri Lanka

    11 %5 %12 %12%Marketgrowth

    1.70.120.151.4Market size

    9 %7 %7 %9 %GDP growth

    7534587602Economy

    S. AsiaBangladeshPakistanIndia

    Economy Size IMF website 2006 Data, GDP Growth Euromonitor, Laundry Mkt size 2006, Mkt Growth CAGR 04-06

    South Asia

    Bn Euro

    Economic growth propels lifestyle changes

    250%

    growthin the middle

    500%Growth

    At the topHighincome

    Middle

    income

    Lowincome

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    Successful deployment of portfolio across markets& segments

    YTD Aug 07 market shares

    42%

    81%

    32%

    36%

    Total MarketShare

    # 1# 1# 1Bangladesh

    # 1# 1# 1Sri Lanka

    # 2# 2# 1Pakistan

    # 1# 1# 1India

    Bottom tierMid tierTop tier

    Source: ACNielsen, Unilever estimates

    Driving up-gradation throughsuperior product differentiation at each level

    Deploying the portfolio for profitableup gradation

    Surf ExcelAutomatic

    SurfExcel

    RinAdvanced

    Wheel

    Cost-per-washindex410256160100

    BasicClea

    n

    Clean+

    White

    Clean++

    Stains

    CleanEx

    treme

    Machine

    s

    Profit

    Index

    100

    300

    Indicative Not to scale

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    Leading to up gradation opportunities in Laundry

    1. Driving machine wash

    2. Driving premiumization(powders and bars)

    3. Direct application (bars only) tosolution wash (bars + powders)

    60%

    morevalue

    65%

    morevalue

    65%

    more

    value

    70%morevalue

    85% of machine households use regular

    handwash powder

    Poor wash results in machines

    Launch of Surf Excel Matic Specialist powder

    50% increase in market share

    Rapidly growing usership

    Driving up-gradation Machine specialists

    Sales trend

    97

    166

    157

    157

    149

    148

    100

    MQ 06 JQ 06 SQ 06 DQ 06 MQ 07 JQ 07 SQ 07

    Salesindex

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    100113

    127

    164

    189

    2003 2004 2005 2006 2007

    Product is Hero Surf Excel Bar

    Traditional Bars use china clay forstructuring leaving residues

    Patented technology : NIL mineral bar

    No residue, better cleaning.

    Rin Supreme SFXL Bars - T/O (Indexed to 2003)

    TV with social activist Press and PR Branded Water Tankers

    Reducing our environmental impact

    1.4 billion water stressed consumers globally.

    Laundry consumes a third of household water

    Surf Excel re launch in 2005 to Save two buckets of water

    Grew sales by >20% in water stressed areas.

    Saved over 30 million litres of water in 2 years

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    Mass

    Mid-priced

    Premium

    Unilever

    brands

    +

    ++

    ++

    Marketgrowth(due to

    upgradation)

    Unilever Relative Position(To nearest competitor)

    1.4

    1.8

    2.4

    RelativeShare

    105

    101

    107

    PriceSize

    60%

    25%

    15%

    Example IndiaDriving up-gradation through complete portfolio

    100

    200

    600

    Price Index

    Surf Excel : Winning with Dirt is Good

    11.511.2

    10.910.810.4

    SQ06 DQ06 MQ07 JQ07 SQ07

    DiG value market share

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    Strong performance across South Asia

    India Pakistan

    Bangladesh Sri Lanka

    100113

    131151

    2004 2005 2006 2007

    100

    163

    239

    322

    2004 2005 2006 2007

    100116

    141

    183

    2004 2005 2006 2007

    100117 121

    141

    2004 2005 2006 2007

    T/Oindexed

    to2004

    YTD Sep 07 Turnover annualized for 12 months

    Summary South Asia

    Strong portfolio deployment

    Strengthening brand equity leading share growth

    Leveraging up gradation for profitable growth

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    Conclusions

    Strategy in action yielding results

    Scale and leadership in fast growing markets

    Clear consumer drivers for competitive growth

    R&D in key emerging markets

    Strong action plan to improve profitability

    THANK YOU