iqu.com presents: online game marketing under pressure: how to work smarter, not harder in f2p...

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Online Marketing Under Pressure: How to work smarter, not harder in Free2Play online games

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Post on 18-Jun-2015

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At iQU we have developed 42 gamer segments, based on Richard Bartle’s player archetypes. We are working with game companies across the globe to help them identify and evaluate their gamers according to these segments. You can start on a small scale yourself: Use the 4 player-archetypes as your initial segments and I can promise you very useful and interesting insights. The better you understand your gamers the better you will be able to target them.

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Page 1: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Online Marketing Under Pressure:

How to work smarter, not harder in Free2Play online games

Page 2: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

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Who We Are

AT iQU, WE ARE PASSIONATE ABOUT GAMERS. • Gamers are the heart of everything we do. We

know what they play, how they play, when they play and why, and that allows us to help them find exactly the right game to match their individual needs.

Page 3: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

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Who We Are

• Marketing platform for the game sector • 120+ Million gamer profiles and fingerprints to date • 4+ Million customer conversions to date • 500+ Worldwide publishers • 200+ Game offers

Page 4: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Why is Online Marketing Under Pressure?

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P2P F2P

vs. 2010revenues

players

2011

$ 2,571,000,000 +3%

39,400,000 +3%payers

22,300,000 +6%

$ / month

$ 9.61 -3%

P2P F2P

vs. 2010revenues

players

2011

€ 473,000,000 +13%

8,700,000 +11%payers

4,500,000 +13%

€ / month

€ 8.76 +1%

47%53% 58%42%

2011 vs 2010F2P spending

+24%

2011 vs 2010F2P spending

+14%© NewZoo, 2011

Page 5: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Why is Online Marketing Under Pressure?

Page 6: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Why is Online Marketing Under Pressure?

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Page 7: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Why is Online Marketing Under Pressure?

Until today…

• It’s becoming more and more challenging to find affordable traffic sources

• Data has not (really) worked for you• You have been focussing on key traffic sources

and tried to optimize the ROI

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Page 8: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

Why is Online Marketing Under Pressure?

What to do?

1. Get a deep understanding of your user types

2. Use the benefits of online advertising

3. Diversify channel mix

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Page 9: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

In the world of marketing, targeting is king.

And in the world of targeting, data rules!

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Page 10: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

What is Big Data?

In IT, big data consists of datasets that grow so large that they become awkward to work with on-hand/manual data management tools.

Difficulties include capture, storage, search, sharing, analytics, and visualizing

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TOOOO MUCH DATA?

Page 11: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

What is Big Data?

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Data Infrastructure

- Behavioral Data- Conversion Events- Appended Data

1st Party Data

3rd Party Data

- Numerous 3rd party data relationships

Gamer iQUData Management

Platform

Secure and Private Environment

Rules EngineSegment Builder

Predictive Optimization

Decisioning

Ad OptimizationLP Optimization

Media OptimizationBidding Optimization

Insights & AnalysisMedia PerformanceAudience InsightAudience Forecasting

Page 12: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

So how

can big data help?

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Page 13: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

In the World of Targeting, Data Rules

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This is Christina Kelly,she is Australian, lives in the Netherlands and loves playing Thirst of Night (kabam).

Thirst of Night (MMORTS)Target audience (2 properties): male, 18-38

What did the ad look like that broughther into the game?

Page 14: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

In the World of Targeting, Data Rules

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She viewed the ad on yahoo.co.au from the NetherlandsHer sign-up time was 1.1 minutesShe completed tutorial in 6.8 minutesHer first payment was after 27 days…

Page 15: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

If demographic- and geo-targeting are not good enough anymore….

…how else do you build meaningful segments to target?

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Page 16: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 17: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 18: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 19: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 20: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 21: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 22: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 23: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 24: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

How to Build Meaningful Segments

Page 25: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

The Look-a-Like Strategy

Page 26: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

I only have “small” data.Where can I start?

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Page 27: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

5 Steps to Improve TargetingStep 1: Create ads for 4 Segments plus a control group (broad appeal)

Control Group

Page 28: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

5 Steps to Improve Targeting

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Step 2: Verify Segments

Page 29: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

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5 Steps to Improve TargetingStep 3: Track Behaviour

*CPPU calculated with 15% conversion from active user

Page 30: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

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5 Steps to Improve TargetingStep 4: Evaluate Segments

1.61 3.13

1

0.38 0.56

Page 31: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

5 Steps to Improve Targeting

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Step 5: Find look-a-like media

13% registration rate45% return rate15% customer rate*

18% registration rate32% return rate15% customer rate*

Page 32: iQU.com Presents: Online Game Marketing Under Pressure: How to Work Smarter, Not Harder in F2P Online Games

What to do?

1. Get a deep understanding of your user types(who is playing and how do they behave)

2. Use the benefits of online advertising (target and measure)

3. Diversify channel mix(find appropriate targets across all archetypes)

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