introducing the chinese digital jungle
TRANSCRIPT
WELCOME TO THEDIGITAL JUNGLE
CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
WE’RE A DIGITAL AGENCY
THAT SPECIALISES IN CHINESE LANGUAGE
MARKETING
China is in the midst of one of history’s most dramatic consumer revolutions. We have the opportunity to do more than just localize products and brands for Chinese consumers. We have the chance to innovate for a consumer who is becoming increasingly sophisticated and demands the things they buy, satisfy emotional, intellectual, and social needs.
DIGITAL JUNGLE WAS FOUNDED IN 2011 TO CONNECT WESTERN BRANDS WITH A CHINESE SPEAKING AUDIENCE; LIVING IN CHINA OR ABROAD.
Dr. Mathew McDougallFounder & CEO
WHAT WE DOFULL SERVICE DIGITAL AGENCY
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BRANDING & LOCALISATION
We identify and establish key brand values and goals for the Chinese
consumer. Building the brand through strong recognition and influencing
loyalty with these consumers.
RESEARCH & INSIGHTS
Chinese Internet use and on-line behaviour is rapidly evolving. Using advanced data mining techniques,
the data informs our strategy & insight reports.
DIGITAL MARKETING
Providing campaign & project based programs that include multi-channel
tactics. i.e., Social (WeChat/Weibo) Search (Baidu/Qihoo) , DSP, KOL’s EDM
WEB & APP DEVELOPMENT
Designing and developing Chinese language websites. From branded,
to content to eCommerce sites.
CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
THE CHINESE DIGITAL LANDSCAPE IS DIFFERENT
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Northeast China3 provinces,
8.10% of population,8.64% of GDP
North China5 provinces,
12.58% of population,14.54% of GDP
Central China3 provinces,
16.16% of population,12.91% of GDP
South China3 provinces,
12.00% of population,12.65% of GDP
Southwest China5 provinces,
14.45% of population,9.44% of GDP
Northwest China5 provinces,
7.26% of population,5.61% of GDP
East China7 provinces,
29.45% of population,36.21% of GDP
CHINA – A DIVERSIFIED MARKET05
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Population 1.361 billion
668 million Internet users
659 million active social media users
574 million mobile internet users
54% Urban Vs. 46% Rural
49% Penetration
48% Penetration
49% Penetration
Source: CNNIC Statistical Survey on Internet Development in China
CHINA SOCIAL MEDIA MARKETING – 2015 SNAPSHOT06
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INTERNET USERS ONLINE ACTIVITIES
0%
25%
50%
75%
100%
Baidu Sogou 360 Google Shenma
Search Engine Usage
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Instant Messaging - 91%
Search – 80.5%
Music – 74%
Online Shopping – 56%
Social Networking – 41%
Travel bookings - 34%Baidu still dominates the Search market in China,
with increasing pressure from Sogou and 360 (Haosou).
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A
MOBILE INTERNET USERS
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0%
23%
45%
68%
90%
113%
0
150
300
450
600
750
Jun 2010 Dec 2010 Jun 2011 Dec 2011 Jun 2012 Dec 2012 Jun 2013 Dec 2013 Jun 2014 Dec 2014 Jun 2015
Milli
ons
mobile Internet users proportion in Internet users
89% of Internet users in China use their smart devices to access the internet. ACTIVITIES
Instant Messaging - 91%
Search – 77%
News – 75%
Music – 66%
Video – 56%
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175,000,000
350,000,000
525,000,000
700,000,000
Qzone WeChat Weibo RenRen
Milli
onsQQ is the top social site with more than
800M active users. However, WeChat hasseen explosive growth to reach 650 millionactive users, and is quickly becoming thecentral pillar of Chinese and internationalsocial media innovation.
Even Facebook is taking notes- itsroadmap for the next two years is a carboncopy of what WeChat has alreadypioneered.
TOP SOCIAL BRANDS
TOP SOCIAL MEDIA NETWORKS09
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FACTS:• 176 million of active users per month
• Female/Male at 50/50
• 70.8% users had tertiary education
• 76% users access Weibo from apps, and 29% from PC
• 58% Weibo users are positive towards ads, and 23% of users don’t like ad
0%
15%
30%
45%
60%
Born after 1990 Born between1980 and 1990 Born between1970 and 1980 Born before 1970
Weibo users age profile change
Year 2013 Year 2014
Source: Weibo Data Centre 2014
SINA WEIBO10
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FACTS:
At the beginning of 2014 WeChat had 396 million active users.
Today, they have over 650 million, and over 1.1 billion registered
accounts.
Text Messaging - 92%
Voice Messaging – 90%
“Moments” Sharing – 75%
Group Chatting – 62%
WECHAT ACTIVITIES
USERS BY AGE GROUPWECHAT11
SOCIAL MEDIA IS CHANGINGTHE WAY YOU DO BUSINESS IN CHINA
CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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CHINESE SOCIAL MEDIA
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CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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Most prominent Chinese social media platforms Sina Weibo / Tencent WeChat�Twitter equivalent platforms in China are called “WeiBo” in Mandarin (Wei means micro, Bo is blog). �Sina Weibo was launched in August 2009, and Tencent WeChat in April 2012, both support multimedia sharing including photos, music and videos. �Sina Weibo is linked with Taobao; most popular Chinese ecommerce platform. WeChat has expanded the functionality from a communications platform to including payment gates, gamification, coupons and mapping/GPS
Video sharing platforms: Youku/Tudou�Youku and Tudou are among the most popular video sharing websites in China, �Youku is the leading video network in China. Tudou was ranked 5th in 2013. The two companies announced their merger into Youku Tudou Inc. in August 2013. Both offer user generated content, full length videos of TV series, TV shows and licensed movies from all over the world. Youku also broadcast its own original content.
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CHINESE SOCIAL MEDIA
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CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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Key Opinion Leaders�The value and influence of Key Opinion Leaders (KOLs) in China is unprecedented in the West. Once again, heavily routed in Chinese culture, having the right champions backing a brand provides a powerful message and enables companies to reach target audiences in a very positive light.�The investment in gaining the support of KOLS can pay for itself many times over. Consider KOL’s as paid media.
Internet Word of Mouth�The growth of peer to peer knowledge sharing presents both an opportunity and a threat. The key to taking advantage of
this fast paced environment is representation, engagement and honesty through Internet Word of Mouth (IWOM).
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CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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Awareness
Sales Enablement
Grow
th a
nd R
eten
tion
Banners
Cust
omer
Acq
uisi
tion
SEO/Pay-per-click
Advertorials
Podcasts
TCO/ROI Tools
Analyst Briefings Website Content
Customer Case Studies
Video Content
E-mail Nurture Strategy(Automation)
E-mail Nurture Strategy(Automation)
Sales Collateral and Templates
Contact Centre Support
Whitepapers
Whitepapers
Webinars
WebinarsLocal Event Support
Campaign Landing Pages
Analyst Briefings
Data Acquisition
Telesales Support
Online PR
Event Support
Interactive/Experiential Apps
CONTENT DRIVES AN ONLINE FRAMEWORK TO SUPPORT MULTIPLE BUSINESS OBJECTIVES
Marketing Support
WECHAT SOLUTIONS
WE PROVIDE WECHAT ECOMMERCE & DEVELOPMENT
As an official WeChat Agent, we work with companies to build apps, develop WeChat Shops and setup WePay accounts for taking multi-currency payments.
WE PROVIDE WECHAT MANAGEMENT
Digital Jungle will verify Subscription and Service accounts for Chinese & International companies. Additionally, provide complete management and content development of your WeChat account.
A B K $ i g
DIGITAL JUNGLE IS AN OFFICAL INTERNATIONAL PARTNER
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APPS
E-COMMERCEBest-selling template for
companies targeting China
REAL ESTATEPromote real estate
properties directly via WeChat
HOTELServe your Chinese
customers before and during their stay
WeChat apps add functionality and create significant engagement for your WeChat Service and Subscription accounts.
WECHAT APPS
You can simply license our industry solutions, and with some simple customizations you will be up and running, ready to engage your WeChat followers.
If you want Digital Jungle to create a new app then no problem. Just let us know your requirements and we will build it for you
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SHOP
WECHAT SHOP
WeChat shop is a simple online shop which allows you to promote your goods to your personal WeChat circle.
WeChat shop is a new WeChat function that creates ecommerce capabilities for businesses looking at reaching a WeChat consumer.
CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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PAY
WECHAT PAY
WeChat payments started as a fun way to send “lucky money” to friends, but has bloomed into a disruptive system- over 200 million users have now bound their credit cards to WeChat, and that’s within just 2 years of its launch.
Now users can make payments in-store, via a WeChat shop or between users to purchase online goods, order room service and much more all without having to exit the app.
As an official WeChat Pay Agent, Digital Jungle integrates WeChat Pay with WeChat shops and other WeChat services to better reach and deliver value to your followers.
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CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
ECOMMERCE IS CHANGING THE WAY YOU DO BUSINESS IN CHINA
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WITHIN THE FIRST SIX MONTHS OF 2015, UK EXPORTS TO CHINA INCREASED TO GBP 9 BILLION (A 20% INCREASE ON THE FIRST HALF OF 2014)
BUILD YOURECOMMERCEBUSINESSMany Chinese online shoppers are eager to purchase products from foreign brands, which they typically view as superior in quality to Chinese products. That offers a growth opportunity for many international brands and retailers.
E-commerce in China grew by 31.4 percent, reaching a total market value of more than 13.4 trillion RMB ($2.1 trillion) in 2014, according to data released by the China E-Commerce Research Center (CECRC).
Further in 2014, the Chinese government introduced a new policy on what it calls “cross-border e-commerce” (CBEC), which makes it easier for overseas brands to sell online in China. The policy legalizes the sales of products for personal consumption if the products are certified in the manufacturer’s home country.
Many Western brands accessed China’s e-commerce market via Tmalland JD.com Global sites. This has a number of advantages but is definitely not right for all brands.
There is no one-size-fits-all solution, as companies have different objectives and resources in their globalization efforts.
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UNDERSTANDING THE PROCESS
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CONNECTING BRANDS TO A CHINESE AUDIENCEDIGITAL JUNGLE
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PARTING THOUGHT 24
IF YOU WANT TO MARKET TO A CHINESE AUDIENCE
THEN DIGITAL JUNGLE IS THE OBVIOUS CHOICE