Intrapersonal Effectiveness:

Understanding Yourself, Part 4

DDS Chapter 4. Self-management

Life Stress Test

Exercise 4-C Text pages 97-98

Agenda Item

Interpreting Your Score

• A score of 300 or above - indicates that you are experiencing a high level of change and stress in your life. – Research shows that you have an 80%

probability of encountering a major illness in the next two years.

• A score of 150-300 - indicates a 50% chance for illness

• A score under 150 - indicates a 33% chance for illness

Emotional Intelligence

What is it?Why is it Important?

Emotional Intelligence Test

DDS Exercise 4-AText pages 94-95

Agenda Item

Test Results

• > 36 probably superior EQ• 25-35 good level of EQ• < 24 room for improvement

Five Components of EQ

• Self awareness• Self-regulation• Motivation• Empathy• Social Skills

Personal Competence

Social Competence

Personal Competence

Social Competence

Determines how we

manage ourselvesDetermines how we handle relationships

Personal Competence

Social Competence

Self-Awareness

Self-Regulation

Motivation

Empathy

Social Skills

Personal Competence

Social Competence

Knowing one’s internal states, preferences, resources & intuitions

Managing one’s internal states, impulses & resources

Emotional tendencies that guide or facilitate reaching goals

Self-Awareness

Self-Regulation

Motivation

Personal Competence

Social Competence

Empathy

Social Skills

Awareness of others’ feelings,needs, & concerns

Adeptness at inducingdesirable responses

in others

Have you ever worked with someone who had a relatively high IQ, yet seemed to have difficulty with Emotional Intelligence characteristics?

• How did this impact their job performance? • Did this limit their ability to move into

managerial positions or impact their ability to manage others?

Discussion Questions - 1

• What is your EQ? How accurately do you feel these scores portray you?

• What, if anything, about your scores surprised you?

• What if anything, about your scores is most in sync with your view of yourself?

Discussion Questions - 2

• Evaluating the 5 fundamental components of EQ, in which area are you the strongest? Cite an example.

• In which area are you the weakest? Cite an example.

• What implications does your score have for your personal life? Your professional life?

• What steps can you take to increase your EQ?

Strategies for Increasing EQ• Take time to choose an appropriate course of action. • Be candid • Ask for feedback. • Be self-confident. • Don’t over-react when things don’t go your way. • Accept and develop skill in coping with ambiguity and

change. • Be motivated by a strong internal desire to achieve

for the sake of achievement, not (just) for material success.

• Track your progress. • Consider others in all of your decisions. • Take time for people.