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interTRAX® Suite rapidTAG evac™ Family Reunification User Guide Version 4 2012 Copyright © 2003 - 2012 by Salamander Technologies, Inc. Protected by US Patents 5,573,278; 5,596,652; 5,793,882; 6,761,312; 7,191,934

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Page 1: interTRAX® Suite rapidTAG evac™ - responders.usresponders.us/files/shared/documents/Salamander/User_Guides/rapid... · interTRAX® Barcode & Smart Card Encoding – Equipment &

interTRAX® Suite

rapidTAG evac™

Family Reunification

User Guide

Version 4

2012

Copyright © 2003 - 2012 by Salamander Technologies, Inc.

Protected by US Patents 5,573,278; 5,596,652; 5,793,882; 6,761,312; 7,191,934

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Contents

Contents .............................................................................................................................. 2

Disclaimer ....................................................................................................................... 4 1 Introduction to rapidTAG evac™ Software ................................................................ 5

Overview ......................................................................................................................... 5 interTRAX® Barcode & Smart Card Information ......................................................... 6

interTRAX® Barcode & Smart Card Encoding – Personnel ...................................... 6

interTRAX® Barcode & Smart Card Encoding – Personnel Medical ........................ 7 interTRAX® Barcode & Smart Card Encoding – Evacuee (rapidTAG evac™) or

Patient (Mobile EMS) ................................................................................................. 8

interTRAX® Barcode & Smart Card Encoding – Equipment & Assignment ............ 9 interTRAX® Barcode & Smart Card Encoding – Company ..................................... 10

2 rapidTAG evac™ ...................................................................................................... 11 Start rapidTAG evac™ ................................................................................................. 11

Initial Setup ............................................................................................................... 12 Options ...................................................................................................................... 12

Organization Tab .................................................................................................. 13 Servers tab ............................................................................................................. 14 Get External Data .................................................................................................. 16

Scanners Tab ......................................................................................................... 16 Printers Tab ........................................................................................................... 24

Time Tab ............................................................................................................... 27

Get External Data .................................................................................................. 28

Start an Incident ........................................................................................................ 28 Edit Incident Information ...................................................................................... 29

3 Using rapidTAG evac™ ........................................................................................... 31 Registration – Manual Entry or Scanner Entry ............................................................. 31

Manual Entry ............................................................................................................ 31

Scanner – ESEEK or Handheld Scanner .................................................................. 32 Scanner – Handheld Scanner and Triage Tag ........................................................... 33 Evacuee Registration Information (New) ................................................................. 34

Evacuee Registration Information (New) – Evacuee Tab .................................... 35 Evacuee Registration Information (New) – Track Tab......................................... 36 Evacuee Registration Information (New) – Miscellaneous Tab ........................... 37

Evacuee Registration Information (New) – Family Tab ....................................... 38 Main Screen Functionality ............................................................................................ 40 Print ............................................................................................................................... 41

Print from the Family Tab......................................................................................... 41

Print from the Main Screen ....................................................................................... 41 Encode........................................................................................................................... 43

Encode from the Family Tab .................................................................................... 43 Encode from the Main Screen ................................................................................... 44

Miscellaneous ............................................................................................................... 45 File ............................................................................................................................ 45

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Option ................................................................................................................... 45 Exit ........................................................................................................................ 45

Actions ...................................................................................................................... 45 End Incident .......................................................................................................... 46

Register Evacuee ................................................................................................... 46 Edit Evacuee ......................................................................................................... 46 Print Badge............................................................................................................ 46 Test Server ............................................................................................................ 47 Send to Server ....................................................................................................... 47

Get External Data .................................................................................................. 47 Refresh Display ..................................................................................................... 47

Help ........................................................................................................................... 48

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Disclaimer

Salamander Technologies, Inc. has made its best efforts to make the Salamander

system reliable and defect-free; however, any computerized system is subject to

malfunction including operator error, undetected system “bugs”, and power or

communication outages. Salamander Technologies, Inc. cannot and does not warrant

that the system will perform flawlessly at all times and under all conditions.

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1 Introduction to rapidTAG evac™ Software

Overview

The rapidTAG evac™ software is used for:

Incident Specific Badging

SmartCard enabled for decoding

Assists with Family and Pet Reunification

Sending data to interTRAX® exchange

The rapidTAG evac™ software is an important part of the interTRAX® Suite of software

which is setting the standard for resource accountability throughout the United States.

The interTRAX® Suite was designed with three objectives in mind.

Simplicity – The interTRAX® Suite uses nationally recognized incident management

procedures. The interTRAX® barcode is a two dimensional, high capacity barcode

and the interTRAX® smart card is a contactless RFID card. Both are used to carry a

person’s database and they allow users to capture and display the data. The

barcode contains personal information as well as qualifications. Operators may

be trained to use the system in a matter of minutes.

Survivability - There are three tiers of survivability in the Salamander System

assuring that even a complete breakdown in electronic equipment does not inhibit

accountability.

If external communications are lost, incidents may be run from the

COMMAND™ Module.

If the COMMAND™ Module is inoperable, basic accountability may be

maintained via the MOBIILE software.

If electronic devices are not available or inoperable, ID cards can be used for

manual accountability.

The interTRAX® two dimensional, high capacity barcode and the interTRAX® smart

card represent the ultimate in a distributed database – they survive even if the host

system is destroyed or inoperable.

Scalability - The interTRAX® Suite was designed to scale so that it is the right size for the

needs and budgets of any organization. Small organizations can start with an

interTRAX® Suite compatible manual accountability system. Medium organizations

can purchase a basic interTRAX® Suite electronic system for only a few thousand

dollars. Large departments can deploy multiple handheld systems as part of a Wireless

LAN controlled by a COMMAND™ Module. Organization members as well as all

mutual aid organization members and other support organization members may be

provided with a barcode or a smart code to assure inoperability when you need it most.

All Salamander applications have the option of synchronizing data over a local area

network or directly to the web. 2-way synchronization allows all resource data to be

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shared between applications. Salamander offers the ability to join applications together

at the web level creating a master incident. Incidents joined at the web level 2-way

synchronize over a cellular or other web connection.

The interTRAX® Suite unites response organizations, mutual aid, and state & national

responders with a common machine-readable format and resource data sharing.

interTRAX® Barcode & Smart Card Information

The interTRAX® barcode is a two dimensional, high capacity barcode. The interTRAX®

smart card is an ISO standard 14443 or ISO standard 15693 contactless RFID card. The

use of the information contained within either medium is protected by United States of

America and International patents.

Within the interTRAX® suite the contents of the Smart Card and the barcode are

identical.

The first time a Smart Card is encoded it is setup to hold either company or non-company

information. After the initial setup of a company Smart Card it may be encoded with

company information and a non-company Smart Card may be encoded with assignments,

personnel, equipment and victims.

interTRAX® Barcode & Smart Card Encoding – Personnel

Personnel Container

The personnel container holds the following information. The items in bold print may be

displayed in human-readable text. The human-readable text that appears is dependent on

the type of ID tag, label or hardcard. The different types are listed below with the

human-readable text that may appear if it is held in the container. The information

available in the container and in human-readable text is dependent on the information that

has been entered into the person’s record.

1. Organization Country

2. Organization State

3. Organization Type

4. Organization ID

5. Organization Name

6. Personnel ID

7. Last Name

8. First Name

9. Rank

10. Date of Birth

11. Phone Number

12. Qualifications

13. Qualifications - Certification Number

14. Qualifications - Issue Date

15. Qualifications - Expiration Date

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Human-Readable Text

Velcro Tag Label

First Name

Last Name

Personnel ID

Personnel Label

First Name

Last Name

Organization ID

Personnel ID

Organization Name

CR-80 PVC Card

Organization Name

First Name

Last Name

Rank

Organization ID

Personnel ID

Qualifications

Laminated Manual ID Tag Organization Name

First Name

Last Name

Rank

Organization ID

Personnel ID

Qualifications

Avery Label

First Name

Last Name

Rank

Organization ID

Personnel ID

Organization Name

interTRAX® Barcode & Smart Card Encoding – Personnel Medical

Personnel Medical Container

The personnel medical container holds the following information. The items in bold print

may be displayed in human-readable text. The information available in the container and

in human-readable text is dependent on the information that has been entered into the

person’s record.

1. Organization Country

2. Organization State

3. Organization Type

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4. Organization ID

5. Personnel ID

6. Physician Name

7. Physician Phone

8. Insurance Carrier

9. Insurance Policy number

10. Emergency Contact

11. Emergency Contact Phone

12. Organ Donor

13. Resting Pulse

14. Blood Pressure

15. Respirations

16. Blood Type

17. Gender

18. Religion

19. Medications

20. Allergies

NOTE: The data read from the medical container is not retained by the MU’s.

Human Readable Text

Laminated Manual ID Tag The human-readable medical information is printed on the inside of the tag and is

protected inside a heat-sealed laminate pouch. It includes all of the highlighted

information above.

interTRAX® Barcode & Smart Card Encoding – Evacuee (rapidTAG evac™) or Patient (Mobile EMS)

Evacuee/Patient Container

The evacuee/patient container holds the following information. The items in bold print

may be displayed in human-readable text depending on the format of the ID Tag. The

information available in the container and in human-readable text is dependent on the

information that has been entered into the person’s record.

1. First Name

2. Last Name

3. ID

4. Date of Birth

5. Gender

6. Class (e.g., adult, caregiver)

7. Triage Priority

8. Address

9. Special Needs

10. Parent

11. Triage Time

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interTRAX® Barcode & Smart Card Encoding – Equipment & Assignment

Equipment Container

The equipment container holds the following information. The items in bold print are

displayed in human-readable text. The human-readable text that appears is dependent on

the type of ID tag, label or hardcard. The different types are listed below with the

human-readable text that may appear if it is held in the container. The information

available in the container and in human-readable text is dependent on the information that

has been entered in the record for the piece of equipment.

1. Organization Country

2. Organization State

3. Organization Type

4. Organization ID

5. Organization Name

6. Equipment ID

7. Manufacturer Make

8. Model

9. Description

10. Manufacture Date

11. Date in Service

12. Features (qualifications)

Equipment Label

Description

Organization ID

Equipment ID

Organization Name

CR-80 PVC Card

Organization Name

Equipment ID

Description

Manufacture Date

Manufacturer Make Model

Avery Label

Description

Organization ID

Equipment ID

Organization Name

Assignment Container

The assignment container holds the following information. The item in bold print is

displayed in human-readable text. The information available in the container and in

human-readable text is dependent on the information that has been entered in the record

for the assignment.

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1. Organization Country

2. Organization State

3. Organization Type

4. Organization ID

5. Assignment

Assignment Label

Assignment

Avery Label

Assignment

interTRAX® Barcode & Smart Card Encoding – Company

Company Container

The company container holds the following information. The items in bold are required.

1. Organization Country

2. Organization State

3. Organization Type

4. Organization ID

5. Organization Name

6. Company Name

7. Company ID

8. Kind

9. Designation

10. NIMS Type

11. Qualifications

12. Leader Flag

13. Personnel Collection

14. Equipment Collection’

15. Crews (not in barcode)

Default Human-Readable text

Company Name

Company ID

Organization

NIMS Type

Company Leader Name

Qualifications

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2 rapidTAG evac™

Start rapidTAG evac™

Double click on

OR

Start → Programs → Salamander → rapidTAG evac

The rapidTAG evac™ screen will appear

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Initial Setup

The rapidTAG evac™ Main Screen will appear

NOTE: If you click on the Start button prior to setting up an organization the following

screen will appear. Click on OK and go to Edit → Options → Organization.

Options

Setup the Options prior to using the software

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Organization Tab rapidTAG evac Options – Organization tab

This (initial) Organization becomes a permanent part of the database.

Enter the Organization Name

Enter the Organization Code, as assigned

Note: The Code is a unique identifier and must be entered correctly. Contact STI Tech

Support to obtain the code 1-877-430-5171.

Enter the Organization Type from the dropdown

Enter the Country from the dropdown

Enter the State from the dropdown

Click on APPLY and SAVE

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Servers tab rapidTAG evac Options – Servers tab

If you wish to send information to COMMAND™, a server must be identified. You may

add multiple servers however only one server may be selected during an incident.

Add Server The New Server screen will appear

This is an example of the settings necessary to send data to a Salamander COMMAND™

laptop. NOTE: Contact STI Tech Support for interTRAX® settings 1-877-430-5171

Click on SAVE

*Name: Common Name

*Server: IP Address

*Path: Server Name

Specify Port: Check box

and input number when

necessary

Use HTTPS: Select for

use with secure

communications

If the Server

does not

appear click

on the Add

button

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Test Server Highlight the server and click on the Test button

If the test is not successful check the settings.

Select Server (Active) To Select the Server that you wish to make active double click on the server and a Y will

appear in the Selected column

Click on APPLY

and SAVE

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Get External Data YOU MUST GET EXTERNAL DATA PRIOR TO USING rapidTAG evac™ in

order for the software to be fully functional.

Click on Get External Data prior to starting the incident to pre-populate user established

data fields. NOTE: This requires an interTRAX® account. Contact STI Technical

Support.

Scanners Tab rapidTAG evac Options – Scanners tab

Install the appropriate device drivers.

Click on the Scanners tab

Information may be captured and used to populate the person form

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A driver license (using an ESEEK Model 250)

Information from a Driver License might include the First Name, Middle Name, Last

Name, Street Address, City, State, Zip Code, Country, Date of Birth, Gender, Drive

License Number, Driver License Issue Date, Driver License Expiration Date and Driver

License State if they are included in the Driver License barcode.

interTRAX® ID tag barcode (using a Symbol DS3408, DS3478 or DS6707 scanner).

Information from an STI barcode will include at a minimum the First Name, Last Name,

and Date of Birth.

A Smart Card (using a Smart Card reader)

Information from a Smart Card will include at a minimum the First Name, Last Name,

and Date of Birth.

Scanners – Serial

Plug in a Symbol 3408 tethered scanner or ESEEK Model 250.

Click on the Serial

button.

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The Serial Port Settings screen will appear

(NOTE: Each time an ESEEK is used you must verify the port settings.)

Highlight the COM Port. Type in the Name of device and check Auto Load.

Click on SAVE

Click on TEST

The Test Device screen will appear

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Scan a Salamander barcode and the information will appear

Click on Close

Click on Save

Click on Close

(Note: Once you click on Close you will no longer be able to test the device.)

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Scanners – USB

Plug in the DS 3478 Cordless Bluetooth scanner or the DS6707 tethered scanner

To setup a tethered USB device click on the USB button

The USB Settings screen will appear.

Choose the Device Type

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Type a Device Name

Click on Save

Click on Test

The Test Device screen will appear

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Scan a Salamander barcode and the information will appear

Click on Close

Click on Save

Click on Close

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SmartCard

Install OMNIKEY driver

Attach the HID OMNIKEY Device

Click on the SmartCard icon

Click on OK

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Printers Tab

rapidTAG evac Options – Printing tab

Click on the Printing tab

Printer

Choose Zebra TLP3844-Z to print wrist bands and PatientID labels

Note: The printers listed are printers installed on the local computer

Design

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Choose the appropriate design

Label printed using a Zebra printer

P_1X11_Wristband

Wristband with an interTRAX® barcode

P_2x1_PatientID Label with an interTRAX® barcode

P_3x5_PatientID Label with an interTRAX® barcode

Copies, Starting Record Number, Enable badge printing

Choose the number of copies.

The Starting Record Number is 1.

Output Type

Print

Manual to printer. To activate the print function for a resource you must use the Print

button.

Automatic to printer. The box for Print when finished on the main screen will be

checked. When a resource is entered the printing process will begin automatically.

NOTE: When editing a record the Automatic to printer function will not be active and

the Print when finished box will not be checked

Encode

Manual to smart card. To activate the encode function for a resource you must use the

Print button.

Automatic to smart card. The box for Print when finished on the main screen will be

checked. When a resource is entered the encoding process will begin automatically.

NOTE: When editing a record the Automatic to smart card function will not be active

and the Print when finished box will not be checked

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NOTE: If you choose to encode all of the family members they will be processed one at

a time. The SmartCard Encoder screen will appear and you will be prompted to place a

card of the Omni Key reader. When a card has been encoded it will be saved and you

will receive the SmartCard Encoder box for the next person.

The encoding process begins when the SMARTCARD ENCODER screen appears.

The software will verify the current identity on the card matches the responder

information and encode the card.

If the card identity does not match the rapidTAG evac™ record the Card Validation

screen will appear.

Yes. Over-write the card.

No. Replace the card and continue the encoding process.

Cancel. Cancel the encoding process.

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Time Tab rapidTAG evac Options – Time tab

The Time tab controls how often the rapidTAG evac™ laptop goes out to the internet for

the current time. If the rapidTAG evac™ laptop is attached to the internet the Time tab

also controls a service that

allows devices to connect

and download time.

Uncheck the Protect my

computer and data from

unauthorized program

activity

Click on OK

The Settings screen will appear. The setting should be set at 3600 and the Client and

Server should be On

Click Apply

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Get External Data YOU MUST GET EXTERNAL DATA PRIOR TO USING rapidTAG evac™ in

order for the software to be fully functional.

Click on Get External Data prior to starting the incident to pre-populate user established

data fields. NOTE: This requires an interTRAX® account. Contact STI Technical

Support 1-877-430-5171.

Start an Incident

The rapidTAG evac main screen will appear

Click on the Start button

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Edit Incident Information

The Edit Incident Information allows you to attach to an External Incident and to specify

an External Incident Assignment. If you do not wish to attach to an External Incident,

click on OK.

Incident Tab

Enter Incident Information

rapidTAG evac™ will assign and Incident Name and an Incident Number. You may

change the information if you choose.

External Incident

Choose an External Incident from the dropdown if you choose. Choose an assignment

from the dropdown if you choose. This will set the assignment as the default assignment.

If you do not, you will be required to choose the assignment when you enter a person.

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Device tab The Name and Unique ID is information drawn from the computer on which it is

currently being used.

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3 Using rapidTAG evac™

Registration – Manual Entry or Scanner Entry

Click on the Register button

Manual Entry rapidTAG evac™ will assign an ID number

Complete the information as described in the Evacuee Registration Information (New)

Section.

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Scanner – ESEEK or Handheld Scanner

Scan a driver license or interTRAX® barcode using an ESEEK or Handheld Scanner.

See the E-SEEK Model 250 Card Reader Driver Installation document if the E-SEEK has

not been setup.

The information that is contained in the barcode will be parsed and placed in the

appropriate areas on the Evacuee Summary and Registration Tabs.

NOTE: The information available on a driver license varies throughout the United States.

Complete the information as described in the Evacuee Registration Information (New)

Section.

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Scanner – Handheld Scanner and Triage Tag

Scan a Triage Tag using a handheld scanner

The Triage tag number will appear as the ID

Complete the information as described in the Evacuee Registration Information (New)

Section.

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Evacuee Registration Information (New)

The Evacuee Summary remains at the top of the input screen while information is added

on the four tabs.

Name: Located on the Evacuee tab and may be changed

Gender: Located on the Evacuee tab and may be changed

DOB: Located on the Evacuee tab and may be changed

Type: Assigned as Head of family for each person that is scanned. Family members may

be added on the Family tab and will be Type: Family member

Role: Assigned by the software

ID: Assigned by the software or the triage tag number

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Evacuee Registration Information (New) – Evacuee Tab

This is an example of the information that might be parsed from a driver license.

Type in Personal Information and the Address and may appear if an interTRAX®

barcode is scanned. The First Name and Last Name are required and will appear if an

interTRAX® barcode is scanned.

Gender - choose from the dropdown list

Class - choose from the dropdown list

Click on the Next> button when complete

Country – Choose from the dropdown list

State – Choose from the dropdown list

Date of Birth - may be typed in using the arrow keys or you

may click on the dropdown area and a calendar will appear

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Evacuee Registration Information (New) – Track Tab

Driver Licenses do not include any of the information on this tab.

The ID is required. The ID is assigned by the software or taken from the interTRAX®

barcode if scanned and it may be changed. Note: Once an ID number is used by the

software it may not be reused

Priority – Choose from the dropdown list

(Customer configured)

Special Needs – Choose from the dropdown list

Click on the Next> button to open the Miscellaneous tab

OR

Click on the Finish button to complete the input process

Destination - Choose from the dropdown list

(customer configured)

*Assignment – Choose from the

dropdown list (customer configured)

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Evacuee Registration Information (New) – Miscellaneous Tab

This is an example of the information that might be parsed from a driver license.

Type in the Miscellaneous Information and the Driver License information. This

information may also appear in an interTRAX® barcode is scanned.

Issued on and Expires On - may be typed in using the

arrow keys or you may click on the dropdown area and

a calendar will appear

Click on the Next> button

OR

Click on the Finish button to complete the input process

State – Choose from the dropdown list

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Evacuee Registration Information (New) – Family Tab

To add a new family member and attach the person to the Head of Family record either

scan a triage tag from this screen or click on the Add New button.

NOTE: Click on Finish for the Head of Family prior to adding additional family

members. If you do not click on Finish for the Head of Family prior to proceeding

and find it necessary to cancel at any time while entering additional family members

the family member and the Head of Family information will be lost.

Add New. Add a family member. Click and then scan the driver license for the family

member or manually enter the information.

Search. Find a person in the database

Remove. Delete the person that is highlighted

Edit. Change the information for the person that is highlighted

Finish. Complete the input process and print if the Print when finished box is checked

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Add Family Member

When the family member information is complete their name will appear on the Family

tab. The Evacuee Summary Type: is Family member

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Main Screen Functionality

End. End the incident. When the incident is ended you will no longer have access to the

information.

Register. The Evacuee Registration Information (New) screen will appear.

Edit. Highlight an evacuee to edit a wristband

Print. Highlight an evacuee to print a wristband

Send. Send the evacuee information to the Server

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Print

The Print function is available only if the box is checked to enable badge printing in File

→ Options→ Printing

Print from the Family Tab

To print from the Family tab, highlight the person and click the Finish button with the

Print when finished

box checked

Print from the Main Screen

From the Main Screen, highlight a person and click on the Print button

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The Print Evacuee Badge screen will appear

All. All Evacuees will be highlighted and selected to print

None. No Evacuees will be highlighted and selected to print

Only Head. Only the Head of the family will be highlighted and selected to print

Print. Evacuees that are highlighted will be printed

Cancel. The Main Screen will appear

Examples

Wristband

2 x 1 badge 3 x 5 badge

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Encode

Encode from the Family Tab

To encode from the Family tab, highlight the person and click the Finish button with the

Encode when finished

box checked

The Print Evacuee Badge screen will appear.

If you choose to encode all of the family members they will be processed one at a time.

The SmartCard Encoder screen will appear and you will be prompted to place a card of

the Omni Key reader. When a card has been encoded it will be saved and you will

receive the SmartCard Encoder box for the next person.

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Encode from the Main Screen

From the Main Screen, highlight a person and click on the Encode button

The Print Evacuee Badge screen will appear

Click on Encode and the SmartCard Encoder screen will appear. You will be prompted to

place a card on the Omni Key reader.

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Miscellaneous

File

Option

Exit

Actions

File Exit

The Incident Progress screen will appear. Click

on Yes to Exit with the Incident in Progress.

Click on No to return to rapidTAG evac™.

File Options

The Options screen will appear with tabs for

Organization, Scanners, Servers, Printing and

Time

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End Incident

Register Evacuee

Edit Evacuee

Print Badge

Actions End Incident

The Ending Incident screen will appear.

Action Register Evacuee

The Evacuee registration screen will appear.

Actions Edit Evacuee

The Evacuee registration screen will appear

when an evacuee record is highlighted on the

main screen. You may also Edit an evacuee

record from the main screen by clicking on the

Edit button.

Actions Print Badge

The Print Evacuee Badge screen will appear

when an evacuee record is highlighted on the

main screen. You may also Print a Badge from

the main screen by clicking on the Print button.

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Test Server

Send to Server

Get External Data

Refresh Display

Actions Test Server

This will test the server.

Actions Send to Server

The will send information to the server

Actions Get External Data

The will get external information.

Actions Refresh Display

This will refresh the display

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Help

About

The ID Parser Status must be Registered

The ID Parser Key must be present