internship report on web development

8/11/2019 Internship Report on web development

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Chapter: Introduction

1.1Introduction

Internship opportunity provides the students a great chance to relate their theoretical

knowledge with the competitive and tough real job market environment. Moreover, if the

internship period is within the bachelor program and the students have to return to the

academia after completing it, the skills that they have developed during the internship help

them to gain a more sound academic result. After returning from internship the students

get six months for preparing himself/herself for the company and their future career.

Southeast university provides that glorious opportunity to their students of having an

internship within their bachelor program. I being one of the lucky ones to study in SEU that

was send me to Comfosys Ltd.to complete my internship. With having a jab count of zero, I

joined Comfosys Ltd. as an intern on 15thJune 2014. The expectations were high and now

almost nearing the end of my internship I must admit that it was really a wonderful

experience.

I was lucky to get the opportunity to complete our industrial attachment at Comfosys Ltd.

Limited. Since Comfosys Ltd. is a leading Website design and software company and

developing software from a long ago in Bangladesh i consider myself timely to get chance to

take a deep look to their development methodology, working models, deals and industrial

behavior. I intended to look into the software industry and how it looks like, what are their

rules, responsibility and environment. Obviously they work with almost every platform and

technologies. I worked with the part of Web Development team and generated ideas based

on their development technology.

The journey wasnt that simple. There were many obstacles, new technologies that I have to

handle with, yet after overcoming each challenge I had discovered a new potential within

myself. The skills that I have gathered are priceless to me and I cannot wait to apply those in

the upcoming semesters. In addition to that, some of the non-technical skills that I have

procured, combined with those technical skills will certainly prove handy in my future jobs.


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1.2Objectives of the Report

This report has been prepared as a requirement of the internship program of the degree

Bachelor of Science in Software Engineering (BSSE). The report will definitely enrich the

knowledge of the students from upcoming batches regarding the workplace environment.

Using that knowledge they may prepare themselves appropriately for their future

internships.

In addition to that, the report is intended to reflect my achievements, project works and

professional growth during the intern period. Besides, anybody looking for a short detail

about Comfosys Ltd. may find this report useful.

The report is designed to meet specific goals. Its goal is to -

The introduction of the organization, including the standard following here

Leading products of the organization

Description about the team where I work

A detailed description of responsibilities

As an intern achievement, focusing on non-academic achievements.

To know about the problems faced in the software industry

To know how these problems are solved

To know the coding style and conventions of the industry

To go through the development cycle and models

Working with documentation and customization

Understanding software maintenance

1.3

Scope of the Report

This report is made only for academic purpose and to fulfill the requirement for industrial

attachment. This report has covered the direct and indirect aspects of software industry and

their challenges. This report gives an insight of the experience that I achieved from my

workplace. A brief description of Comfosys Ltd. is included so that other students can get to

know about the company and may decide whether it is suitable for them or not. If

internships are about gathering skills then projects are the main way of gathering them. Till

writing this report I have completed one project and helped in developing the web

applications for Comfosys Ltd.. The tasks, timeline and results of those specific projects are

included for a better visualization of industry standard projects.


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1.4Limitations of the Report

While gathering information, analyzing and representing them i have faced some

limitations. However, despite the limitations i have tried hard to prepare a comprehensive

and rather interesting report. The overall limitations of the report are mentioned below-

There were some restrictions in disclosing some information as it was assumed to be

confidential. Therefore I could not include those in my report.

Some of the information that I got from secondary sources were not arranged

consistently.

AS I was not permanent employee at Comfosys Ltd. I could not see the

disadvantages of the old system.

Because of organizational confidentiality, I could not put or disclose some

information in the report.

1.5Source of Data Collection

In order to make the report as perfect as possible I here used data collection procedures

which articulate the way that I have followed in my report. For this report, information has

been gathered from both primary and secondary sources.


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2. Chapter: Company Overview

2.1 Introduction

Bangladesh is making quick progress in IT industry. There are many mentionable IT

organizations in Bangladesh who has contributed significantly to the rise of IT sector in

Bangladesh and Comfosys Ltd. is one of them. In principal, Comfosys Ltd. is one of the

largest software firms. Comfosys Ltd. are one of the largest outsourcing companies in

Bangladesh. Their business is in the International market all over the world.

Comfosys Ltd. is an offshore production facility providing digital, print and Software

development services to advertising agencies and brands.

In this chapter I described about the company overview, culture, business as well as all

other information.

2.2 History of Comfosys Ltd.In the beginning of 2012, started Comfosys Limited which is an emerging software company

which is established with a view to serving the organizations which are trying to take theirbusiness to the next level through automation.

2.3

Vision, Mission & Values

Vision

Our vision is to be one of the worlds most advanced offshore facility in studio services and

software development in the advertising & marketing arena. Our goal is to achieve supreme

quality in our techniques of work because we believe it is the key to earn our clients

enthusiasm through continuous improvement driven by the honor, goodwill, teamwork and

innovation of our people.


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Mission

Simplify

Simple ideas, simple executions, simple reporting, - We believe Less is more

Inspire

Take initiatives! Bring in new ideas! Do things differently! Take action!

Respect

Your culture, colleagues, customers, families and your selves

Values

Customer Satisfaction is permanent to business success so they strive to exceed

customer expectations.

Comfosys Ltd. is result oriented so they seek continuous improvement through

aggressive, attainable goals.

They are committed to innovation because innovations can transform the way our

customers do business.

Great teams build great companies so they seek to attract, develop and retain

leading talent.

Comfosys Ltd. aspire to lead by setting the standards that others emulate.

They are honest and fair in their dealings with customer, partners, shareholders and

each other.


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2.4 Comfosys Ltd.at a Glance

The Comfosys Limited is formed with a vision to set a new standard in the software service.

In the world of software industry where clients are always annoyed with amateur and

irresponsible dealings, we are providing the guarantee of professional and global standardservice and support. We have a team of highly skilled and motivated IT professionals who are

always ready to deliver the tailor made product that will fit for business. We maintain the

Software Development Life Cycle (SDLC) and proper documentation to ensure the quality of

the product and transparency.

2.5 Organizational Structure

Comfosys Ltd. closely follows the matrix organizational structure. In this type of structure,

people with similar skills are assigned to appropriate tasks. Each employee under this

structure may be under one or more supervisors in different projects which will best serve

the organization. For example, in a matrix organization, all engineers maybe assigned to

different projects and work under different managers, but depending on circumstances,

they may work in the same project and report to same project manager.

Additionally, Comfosys Ltd. is a flat organization. In this type, few, or no level exists between

employee and their manager. As a result, skilled employees can more easily pose their

opinions and can be involved in the decision making process. Each team is led by project

manager.

The whole company is led by the managing Director. There are several departments and

each department is led by the specific director of the department.

Roles of each department is dedicated by the following designation-

Head of the company:Managing Director

HR Department:

HR Manager

Coordinator Talent Management

Senior Executive Talent

Junior Executive, Compensation and Performance


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IT Department

IT Director

Network Administrator

IT support Engineer

Finance Department

Director Finance & Admin

Finance Manager

Finance Executive

Online Department

Director Digital Production

Senior Project Manager

Project Manager

Team Lead

QA Team Lead

Web Developer

QA Engineer

Offline Department

Director Print Production

Senior Project Manager

Project Manager

Team Lead

Desktop Publisher

Development Department

Development Director

Development Manager

Project Manager

Team Lead

QA Team Lead

System Developer (Senior, Junior)

QA Engineer

The following diagram will help readers understanding the organizational responsibility delegation

structure-


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2.6 Technical Capabilities of Comfosys LtdComfosys Ltd.use different tools and technologies for doing different tasks. Some of these are

mention below in the table.

Operating System Mac OS, Windows

Project Management BrandShare, Basecamp, JIRA, MS Project 2010, MS Visio 2010, Office2010

Analytics Google Analytics, Adobe Site Catalyst

Ad Serving platform Double Click, Mediamind, MOJO, CBSi

CMS &Framework Open Text, Vignette, Expression Engine, Codeignter, Drupal,

Magento, Wordpress

Scripts HTML, XHTML, HTML5, CSS 2 &3, Action Script 2 & 3, PHP, My SQL,

Jquery, Java Script

Animation Flash

Desktop Publishing Photoshop, Illustrator, InDEsign, Fireworks

Web Design Dreamweaver, MS Frontage, Visual Studio

Table 1: Technical capabilities

2.7 Technology Used by Development TeamComfosys Ltd.development product lineups are based on Microsoft Based Operating System

platforms and Microsoft Technologies. Current flagship products of Comfosys Ltd. are web

based but they are gradually moving its products lineup to desktop based and mobile apps

while keeping its web based customers satisfied too. Their current development project is

trustpilot which is maintained by the root company trustpilot located at Denmark. Here, I

have described some technologies those are used by the development team.

Operating System Windows

Software Development Platform .NET Framework

Web Development Framework ASP.NET, ASP.NET MVC4, ASP.NET API, REST, API, ADO.NET,

BootStrap, Foundation

Programming Languages C#.NET, Python

Scripting Languages HTML5, CSS3, Java script, Angular JS, Node JS, Jquery

Database Server SQL Server 2008, 2012

IDE Visual Studio 2013, NetBeans, Dreamweaver , Selenium

Webdriver (Selenium 2.39.0), AutoIt V3, Chrome Driver

Server for Selenium, Google Developer Tools

Build and Run Tool NUnit Test Adapter V1.0

Version Controlling Git RepositoryProject Management Trello Board

Software methodology Agile model Scrum Process

Internal Communication BDIT, Microsoft Outlook

Table 2: Technology for development team


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2.8 Product & Services

Web Design:

We design professional, easy to read, easy to navigate and custom websites that fit you and

your business's personality.

Integrated CRM:

Provide better customer service, cross-sell and up sell more effectively and provide products

or services that your customers really want with our integrated CRM solution.

Smart Accounting:

We endeavor to remove the stress and hassle of dealing with the day to day accounting affairs

of your business.

Business Automation:

We are here to blend your business with the right amount of technology through the business

process automation.

Advanced ERP:

whatever your industry, our ERP solution can help you to cut costs, improve operational

efficiency, and make smarter decisionsfaster.

Call Center Solution:

Deliver a superior customer experience that builds value and develops long-term customerrelationships with our Call Center Solution. Rules and Regulations

2.9 Work Hour Factors

Working hours: It is determined according to the production plan. Since we are a

project oriented company, it is expected, according to your contract you may

occasionally have to take on extra work if necessary to meet the deadlines. Unless

agreed otherwise with the department head, we expect you to utilize the working

hours effectively.

Working overtime: As an employee of this Company, you are obligated to take on

overtime (if required); to participate in meetings / courses as well as other business

related issues outside office hours. Overtime pay is applicable to employees as per

the employment contract.


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2.10Green Environment

This office is YOURS! It is where YOU spend the most time of your daily life. Why not

love it enough to keep the office clean? If you see any garbage, paper, etc. lying

around please take a moment to dispose it to make it a better place for you and your

colleagues to have a pleasant work day.

Washroom and toilets are shared properties, meaning everyone needs to use it. So

why not make it our responsibility to use it in a clean and hygienic way so that others

can use it as well? Lets remember to put ourselves in our colleagues shoes in order

to be the best judge, e.g. if you dont like the washroom dirty then dont expect

others to like it either, you should take the first step to keep it clean so others can

follow this good practice and keep it clean for yourself and others.

Workstation is a place of productivity and creativity; it is a window for others to get aglimpse on you, so why not keep your workstation neat and tidy?

Pantry/canteen is where you refill your energy to work effectively, so after youre

done why not keep it clean and pleasant for others to do the same?!

Copy/Scan/Fax facilities are provided for your operational smoothness, why not be a

responsible and conscious employee by keeping the facilities functional and usable

for others as well?

Be a part of the Company green movement where we avoid wastage of any kind,

whether it is food, paper, ink or electricity!

o Paper movement:

Double checks before you print, so you can avoid unnecessary

printing!

This will help reduce shredding!

Remember to always recycle!

o

Energy movement:

Turn off the appliances you dont require such as, your phone charger,

desk light, washroom lights, etc.

Dont keep the water tap running when youre not using it

Use the hand drier whenever possible instead of wasting paper towels


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2.11

Communication Policy

2.11.1 Policy

We have a three-thumb-rule communication style and we call it 121 which are:

Plain- We communicates in a simple manner to understand better what is required

of us.

Direct- We just talk it out openly with the necessary person to make the best of use

our limited time, avoid confusions and eliminate unnecessary detours.

Informal- We keep it casual yet respectful!

As part of the 121 Policy we heavily emphasize on and practice Open Door Policy where

the Management is always available to hear about your side of the story. If you have any

kind of suggestions, comments or issues, which you cannot discuss with your colleagues or

immediate supervisor due to the nature of the matter, feel free to talk to your Directors

and/or your HR Team.

For example, if your Team leader is biased towards your team member and you have some

ideas you think your team leader will not appreciate, then approach your Directors or HRTeam about your ideas and regarding anything you feel is unfair.

2.11.2 Internal Communicator

Intranet

Our local information system-BDIT and it is our information bank. We use it for internal

communication and to exchange of all kinds of important information. The idea is to provide

you with all kind of information you need in one particular area, so to give you an idea here

are some of the things you can find in BDIT:

All WPP and Company Policies

Full list of all the members of the Company community in Dhaka

A complete in-house telephone directory


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2.11.3 External Communicator

In considering Communication we are referring to all means and mechanisms of

communicating information both within the Company, Group and externally to existing and

potential customers, regulators, share owners, government and non-governmental

organizations, the media and to the public at large.

There are various kinds of communication media such as, Press, E-mail, and Social Media.

Below are some strict guidelines which need to be followed for all forms of media:

Employees are advised to be professional and respectable when carrying out

communication on behalf of the company and or Group.

Stakeholders confidentialities are of utmost priority which needs to be maintained

at all time.

It is prohibited to access, show, save, copy, print or pass on offensive material, i.e.especially material with insulting, slandering, obscene, punishable or discriminating

contents.

Any company related comments and statements to the Press are to be approved by

the management beforehand. In case of an announcement of any decision made

which may have an impact on WPP and its market, it must be checked with the WPP

Communications Director prior to release.

For thorough understanding of all implications of Communication, please refer to the

Communication Policy provided in the appendix, section-2 (provided at the end of the

handbook).

2.12Fun Activities & In house Committees

Employee Volunteering

Volunteering is about coming forward for a special cause, to create a good impact in the

environment you live in. We urge everyone one of the Company to be active and aware

about the things happening in our surrounding so that together we can create a goodsociety starting from our workplace. We highly encourage voluntary participation in social

causes.

Sports

Fitness and fun are intertwined and we promote this combination here. Periodically there

are sports events organized such as, inter-team tournaments and you are encouraged to

participate! Staying fit and healthy will not only make drive your energies higher.


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Celebrations

We like to celebrate the special moments of each of our colleagues, because we care! The

purpose is to make sure the special occasions of all our team members are celebrated. The

following events are all handled by the Celebrations Committee:

Birthdays

Farewells

Weddings and Newborn

We also have other fun annual programs as part of the Companys annual programs; hence

stay tuned for whats coming up next! Buckle up and wait for your turn!

2.13Employment Terms

END OF CONTRACT

Resignation Formalities

To apply for resignation, member of the staff needs to give a notice of period mentioned in

the employment contract to the Company. Accordingly, a resignation letter needs to be

submitted via e-mail to the Department Director and Managing Director if the employee is

in Comfosys Ltd. or to the Development Director if the employee is in datacom.net . In both

cases HR Team needs to be in CC. The Company will then take necessary measures torelease the employee of his/her duties. However, resignation in any other situation will be

handled under management discretion.

In case of a breach of contract by a member of the staff, Management may penalize the

employee for the number of days in short of the specified notice period in employees

contract.

Dismissal Formalities

The Company has the right to dismiss its member of the staff due to deteriorating

performance or as a disciplinary measure. Dismissal is processed according to employment

contract and is approved by Managing Director. If the Management sees fit, the employee

may be given a chance to improve their situation (in performance, behavior, etc.). If there

are no improvements, then the employee will be released of his/her duties and the

Company may either provide notice period as per the employment contract or compensate

for it with salary equivalent to it.


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Severance Formalities

The company reserves the right to dismiss an employee under the following situations:

Loss of business/ client

Loss of market share/revenue/profit

Change in economic scenario

In such case the company may provide notice of the period mentioned in employees

contract; or may compensate for the notice period mentioned in employees contract with

salary equivalent to it.

2.14LEAVE

Leave Entitlements

You are also entitled to:

26 days of Annual leave during one entire fiscal year (Jan-Dec). Leave is calculated on

pro-rated basis according to the time of the year you have joined.

All Leave is subject to approval of management

As we have teams dedicated to cater to various countries, we follow country-specific

holiday schedule; hence we do not follow the Bangladeshi holiday list.

Additionally, you are entitled to:

day every year to go to the doctor or dentist

1 day off if relocating

Leave Encashment

In addition to the above leave facilities, you are eligible for the encashment of your unusedleave of up to 14 days and you can avail this facility at the end of each business year.

Annual Leave Application Procedure

All leaves are subject to Management approval. Application for Annual Leave must be

through the Leave Management System on HR and Finance System after approval from your

respective Manager. For leave, above five (5) days, prior to application, at least four (4)

weeks notices should be provided, and in case of leave under five (5) days,


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Sick Leave

Your team needs you! But if you are unable to report to work due to illness you must inform

your respective Managers within the first two hours of your shift. This must be practiced to

enable your team to function smoothly. Management may review the health documents

upon necessity to validate the leaves.

If the sickness continues for more than three (3) consecutive days, proper doctors

note and necessary health documents must be provided for verification.

In case of more than fourteen (14) days of absence, Company has the right to cross

check with the medical institution and or doctor for validation purposes.

Moreover, if the illness exceeds a total of one (1) month, the salary may be on hold

till the Employee resumes work in the Company. However, it can be extended up to

120 days during a period of twelve (12) consecutive months upon Management

discretion, but the Company can dismiss the employment with one months notice at

the end of ninety (90) days given that the Employee is unable to resume work after

120 days.

Maternity / Paternity Leave

Employees are entitled to take Maternity Leave up to six (6) months and Paternity Leave up

to ten (10) days.

Along with maternity leave, the company provides salary compensation according to thefollowing guidelines:

All leaves are subject to Management approval

Maternity leave cannot be extended by adding annual, medical or sick leave.

Maternity leave will be granted to employees only twice during the entire period of

their service with Company given that it does not occur in two consecutive years. For

example, leave-1 in 2010 and leave-2 in 2011 will not be allowed. If such an event

occurs then it will be allowed as a non-paid leave in order to protect and meet the

Companys productivity target efficiently.


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2.15Company BenefitsWe have plenty of exciting benefits lined up only for you! And all you have to do is JUST:

Embrace the Company as your family because we care about YOU like none other!

And enjoy all your benefits such as: Provident Fund, Medical Benefit, GroupInsurance for Life & Hospitalization, Leave Encashment, Transportation &

Conveyance, Vaccination for Hepatitis A & B, Food & Beverage facilities and Training!

Employee Provident Fund

10% of your basic salary every month will be deposited in your dedicated provident fund

account. In addition to that, this amount will be matched by the Company and deposited in

the employees provident fund account every month. This fund is solely maintained by a

Board of Trustees who is members from both the parties: employees and employer. The key

guidelines of provident fund are as follows:

10% of your basic salary is deducted every month.

The company will match the amount.

This money is then put into an account and collectively invested.

If you have five (5) years of confirmed service with THE COMPANY, then you are

entitled to 100% of your own contribution and 100% of companys contribution

along with other benefits.

In case of confirmed service for less than five (5) years, then you are entitled to self

and companys contribution including interest at the following rates:

o Service less than two (2) years, 100% of own contribution and 0% of

companys contribution & benefits.

o Service over two (2) years but less than three (3) years, 100% of own

contribution and 25% of companys contribution & benefits.

o Service over three (3) years but less than four (4) years, 100% of own


o Service over four (4) years but less than five (5) years, 100% of own



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Medical Fund

We have a medical fund facility set aside by the Company, where amount equivalent to 4%

of your gross salary is deposited. Therefore, you can use the fund for yourself and your

direct dependents. Moreover, in order to claim for the medical expenses, you must provide

valid medical documents to the Finance & Admin Department for verification. The timetaken for the claim approval may vary from one-three weeks depending on the situation.

Group Insurance for Life & Hospitalization

You are applicable for Group Insurance for Life & Hospitalization effective from the day you

join! You can access the Insurance Form from BDIT. Apart from the employee him/herself,

their spouse and up to second child are also eligible to the hospitalization insurance. Once

you settle down, submit the following documents to HR within one (1) days of your joining:

Insurance form

Passport size photographs of your dependents

The HR Team is responsible to carry out the necessary processes, so get in touch with them

with for further information! The details of your insurance coverage are given below:

Maximum hospitalization per insured per disability: BDT 2,00,000

Except suicide, aids and aids related diseases.

Daily Room limit BDT 3,350 (total maximum BDT 80,000)

ICU limit 14 Days

Hospital service/surgical/anesthesia maximum BDT 120,000.

For Maternity [Normal BDT 15,000, Cesarean 22,500, miscarriage/legal

abortion BDT10,000]

Preapproval is must for Non-Emergency Hospitalization.

Approval is must for Emergency Hospitalization.

Call or SMS to the HOTLINE 01713 043043 for preapproval/approval.

A list of enlisted hospitals is archived in BDIT.

In case of listed hospital please show your gold card.

In other case you can claim through your finance department. You can collect

the claim form from BDIT.


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Transportation & Conveyance

Every one of you at the Company is entitled to receive conveyance allowance in addition to

Gross Salary. The designated amount is added to your salary each month. Also, if you have

shifts after 8 P.M and before 7 A.M, then we will provide you with transportation for the

necessary route. In absence of office provided transportation during the odd shifts you are

entitled to reimburse the conveyance bills at actual subject to the approval of your

manager.

Food & Beverage Facility

No members of the Company will ever go hungry! Because we provide fully subsidized food,

which is served at the canteen considering the various shifts each member is working in.

Additionally, the canteen offers a selection of bread and cookies at all times and microwave

ovens are available at the pantry in each floor. Everyone is responsible to help themselves

to make coffee, tea, etc. and therefore, you must execute self-service for anything you

need. Moreover, leftovers from lunch are stored in refrigerators, so if youre working late,

you may often find food available to meet your hunger.

Training

You are our most valuable assets of the Company and in order to create a sustainable future

for you, we emphasize on your career development. Therefore, as an employee of this

Company we expect you to take advantage of such career enhancing facilities. So get in

touch with your department heads once you settle down, and communicate about what youwant to learn and what development programs you would prefer. Accordingly we can

arrange for adequate trainings. After completion of training, you should have a feedback

session with HR, your team and respective Managers to discuss about your learning and

challenges.


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3Chapter: Software Development

Process at Comfosys Ltd.

3.1 Introduction

Comfosys Ltd. maintain win-win relationship with its customer. Hence, customers are

winner when products and services provided to customers are completely bug free, offers

great user experience and satisfy all the requirements customer expected. Meanwhile,

Comfosys Ltd.is winner when its products and services are developed and delivered to

customers within estimated financial budget and deadline. However, those products and

services must be developed in such a way so that it is well maintainable and extensible.

Throughout my industrial attachment, I have experienced and practiced how thedevelopment team of Comfosys Ltd.develops and maintains its products and services so

that their win-win relationship model with customers prevails. This chapter reflects on how

Comfosys Ltd. practices Software Engineering processes and what i followed during my

internship period, described from my experience.

3.2 Software Development Process

A software development process, also known as a software development life cycle (SDLC), isa structure imposed on the development of a software product. Similar terms include

software life cycle and software process. It is often considered a subset of systems

development life cycle. There are several models for such processes, each describing

approaches to a variety of tasks or activities that take place during the process. There are

different software development models,

1. Waterfall Model

2. Spiral Model

3. Iterative and Incremental Model

4. Agile Model

Amongst these models, Comfosys Ltd. follows agile model in their product development

phases.

There are several methods in agile methodology. From these, Comfosys Ltd.follows Scrum

Process. Besides these they are looking forward the Kanban modelunder the agile model.

These all the described in the below.


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Scrum Master

Responsible for coaching and guiding the team, creating a trustful and inclusive

environment, facilitating team meetings and negotiations with the product owner and

removing team and organizational impediments. In our team the at the very beginning

scrum master meeting with the product owner about their requirements, then he defines

task for each team member.

Product Owner

Product owner is the final authority on the requirements for the product. Responsible for

the product vision and improving return on investment. They manage the end user and

stakeholder expectations, prioritizing the product backlog, release planning and providing

clear and testable requirements to the team. They collaborate with the team, end users and

stakeholders ensuring that the goals are met and they accept the software at the end of

each sprint. In this project trustpilot is the product owner. Before each sprint a

representative from Trustpilot Company discuss with our scrum master to assigned a

module and define the deadline.

Development Team

Each member of a development team is very important resources. They do the assigned

work that is defined by the scrum master. Every day the get feedback in the time of scrum

meeting and give update to their progress. If any of the team members fail to understand

any portion other member helps him to overcome this.

QA Team

The QA a team tests a module before delivering it and ensure the quality of the product. In

our team QA team work in the last moment of a sprint.

Project Manager

Who manages the whole team and help the scrum master how to assigned a sprint and how

easily a module can complete.

Scrum Process

Scrum projects make progress in a series of sprints. The target duration is dynamic, it depends on

the size of a product backlog. Product is coded, and tested during the sprint. The scrum process

follows the following steps-

Sprint Planning Meeting

Sprint

Scrum Meeting

Sprint Review Meeting


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Sprint Planning Meeting

A collaborative meeting in the beginning of each Sprint between the Product Owner, the Scrum

Master and the Team. During the sprint planning meeting, the product owner describes the highest

priority features to the team. The team asks enough questions that they can turn a high-level user

story of the product backlog into the more detailed tasks of the sprint backlog.

The meeting is organized into two parts-

First part- The participants of the meeting are scrum master, scrum team and product

owner. In the meeting the creation of the product backlog and determine the sprint goal.

Second Part - The participants of the meeting are scrum master and scrum team. In the

meeting they discuss about the distribution of the work and create sprint.

Sprint

A long iteration, during which is incremented a product functionality.NO outside influence

can interference with the Scrum team during the Sprint. Each Sprint begins with the Daily

Scrum Meeting. Before starting a sprint the scrum master assigns work each of the team

member. Scrum master makes the sprint backlog visible by putting it on aScrum task board.

Team members update the task board continuously throughout the sprint; if someone

thinks of a new task, she writes a new card and puts it on the wall. Either during or before

the daily scrum, estimates are changed (up or down), and cards are moved around the

board. We use Trello Board for maintaining our work. Here is a screenshot of the trello

board.

Figure 2: Trello Board


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Scrum Meeting

In scrum, on each day of a sprint, the team holds a daily scrum meeting called the "daily

scrum. Meetings are typically held in the same location and at the same time each day.

Ideally, a daily scrum meeting is held in the morning before starting work, as it helps set the

context for the coming day's work. These scrum meetings are strictly time-boxed to 15minutes. This keeps the discussion brisk but relevant. Team members give update their work

and discuss about the problem if anyone face. Its a good way for a Scrum Master to track

the progress of the Team.

Sprint Review Meeting

In scrum, each sprint is required to deliver a potentially shippable product increment. This

means that at the end of each sprint, the team has produced a coded, tested and usable

piece of software. So at the end of each sprint, a sprint review meeting is held. During thismeeting, the Scrum team shows what they accomplished during the sprint. Typically this

takes the form of a demo of the new features.

The sprint review meeting is intentionally kept very informal, typically with rules forbidding

the use of PowerPoint slides and allowing no more than two hours of preparation time for

the meeting. A sprint review meeting should not become a distraction or significant detour

for the team; rather, it should be a natural result of the sprint.

Participants in the sprint review typically include the product owner, the Scrum team, the

Scrum Master, management, customers and developers from other projects.

During the sprint review, the project is assessed against the sprint goal determined during

the sprint planning meeting. Ideally, the team has completed each product backlog item

brought into the sprint, but it's more important that they achieve the overall goal of the

sprint.


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3.4 Development process in Scrum Model

Comfosys ltd. follows some procedures for enhancement, development and bug fixing. Any

complaint regarding softwares bug problem or client requires any kind of

enhancement; the respective project manager gets the task order. From that stage up to

the release of the enhancement or bug fixing installer, the following steps are maintained,

Task Repository

In this stage, tasks are defined by stakeholders and some user stories are created by the

team. All the tasks are available in the repository.

Sprint Phase

In this phase sprints are created from the user story and defined in the task board. Before

starting the task, the analyst reviewed the challenges and will find out the impact. Then hefilled a template named impact analysis document. For each impact analysis, there will be a

task id. The impact analysis is needed on the time of releasing the software.

Task Allocation

Using the Trello Board, the scrum master generates an order id against the task. Then he

submits the task to the developer (s). The concern developer then starts that task by

entering his actual start date. The whole procedure is done using trello board which is

connected to each other by LAN connection.

DevelopingAfter approving the estimated bill by the client, the developer starts coding. To solve any

problem the developer may use existing function and modules. Each and every process

maintains certain methods and the coding standard are strictly followed.

Code Review

After completion of the task, the newly developed code is reviewed by another experienced

developer. Sometimes Peer Review is also done. Finally the Project Manager checks the

code again.

Team Test

The next phase is testing. Tester has to prepare Test Specification first. Based on that

specification, tester does extensive testing. The output is then documented in Test Result.

At first the tester team tests the each module in the development environment to build the

project. Then it is preceded in the staging environment to get ready for staging and in this

stage they approach for integration test.


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Ready for release

After completing the all test the module are ready for release towards the master

environment. In this master environment all the modules are merged by manually.

Released

When the enhancement or bug fixing is completed, passed in testing phase and the code is

reviewed, then the concern developer creates a release document. Then the entire

developed module is forwarded to the team city server. Finally, the product is released from

the team city server which is in the master or product environment.

Figure 3: data flow of scrum model

Task Repository Sprint Phase Task Allocation

DevelopmentCode ReviewTeam Test(QA)

Ready for

ReleaseRelease


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3.5 Kanban Model

Kanban is a method for managing knowledge work with an emphasis on just-in-time delivery

while not overloading the team members. In this approach, the process, from definition of a

task to its delivery to the customer, is displayed for participants to see and team members

pull work from a queue.

Kanban in the context of software development can mean a visual process management

system that tells what to produce, when to produce it, and how much to produce inspired

by the Toyota Production System and Lean manufacturing.

Kanban is also an agile process and its a automated system. So, Comfosys Ltd. is looking

forward on the KanBan Process.

The Kanban method is rooted in four basic principles:

Start with what you do now

Agree to pursue incremental, evolutionary change

Respect the current process, roles, responsibilities and titles

Leadership at all levels

Kanban Method's six core practices

There are five core properties that had been observed in each successful implementation of

the Kanban method. They were later relabeled as practices and extended with the addition

of a sixth.

1. Visualize

The workflow of knowledge work is inherently invisible. Visualizing the flow of work and

making it visible is core to understanding how working proceeds. Without understanding

the workflow, making the right changes is harder.

A common way to visualize the workflow is to use a card wall with cards and columns. The

columns on the card wall representing the different states or steps in the workflow.

2. Limit WIP

Limiting work-in-process implies that a pull system is implemented on parts or all of the

workflow. The pull system will act as one of the main stimuli for continuous, incremental

and evolutionary changes to your system.
http://en.wikipedia.org/wiki/Work_in_processhttp://en.wikipedia.org/wiki/Work_in_processhttp://en.wikipedia.org/wiki/Work_in_processhttp://en.wikipedia.org/wiki/Work_in_processhttp://en.wikipedia.org/wiki/Lean_manufacturinghttp://en.wikipedia.org/wiki/Toyota_Production_Systemhttp://en.wikipedia.org/wiki/Process_managementhttp://en.wikipedia.org/wiki/Kanban


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The pull system can be implemented as a kanban system, aCONWIPsystem, a DBR system,

or some other variant. The critical elements are that work-in-process at each state in the

workflow is limited and that new work is pulled into the new information discovery

activity when there is available capacity within the local WIP limit.

3. Manage flow

The flow of work through each state in the workflow should be monitored, measured and

reported. By actively managing the flow the continuous, incremental and evolutionary

changes to the system can be evaluated to have positive or negative effects on the system.

4. Make policies explicit

Until the mechanism of a process is made explicit, it is often hard or impossible to hold a

discussion about improving it. Without an explicit understanding of how things work and

how work is actually done, any discussion of problems tends to be emotional, anecdotal and

subjective. With an explicit understanding it is possible to move to a more rational,

empirical, objective discussion of issues. This is more likely to facilitate consensus around

improvement suggestions.

5. Implement feedback loops

Collaboration to review flow of work and demand versus capability measures, metrics and

indicators coupled with anecdotal narrative explaining notable events is vital to enabling

evolutionary change. Organizations that have not implemented the second level of feedback

- the operations review - have generally not seen process improvements beyond a localized

team level. As a result, they have not realized the full benefits of Kanban observed

elsewhere.

6. Improve collaboratively, evolve experimentally

The Kanban method encourages small continuous, incremental and evolutionary changes

that stick. When teams have a shared understanding of theories about work, workflow,

process, and risk, they are more likely to be able to build a shared comprehension of a

problem and suggest improvement actions which can be agreed by consensus.

The Kanban method suggests that a scientific approach is used to implement continuous,

incremental and evolutionary changes.
http://en.wikipedia.org/wiki/CONWIPhttp://en.wikipedia.org/wiki/Theory_of_Constraintshttp://en.wikipedia.org/wiki/Theory_of_Constraintshttp://en.wikipedia.org/wiki/CONWIP


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Kanban Work Process

Kanban process is almost similar to scrum process but it is fully automated system and faster the

scrum process. For distributing the task and continue the flow the process use their own developed

task board which one is KanbanFlow. Here is a screenshot of the board-

Figure 4: Kanban task board

Kanban follows several steps at the time of developing. These steps are-

Gather requirements from product owner and create user stories and store in the product

backlog phase

Define sprint based on user stories and store in the second step

Sprint on progress that is on developing

Ready for pre QA in the development environment

Final QA in the staging environment and ready for final QA test

Ready for released in the master which is master city server

In the master city server all the products are merged and ready for final released

If any system failed then it moves into the next sprint and allocate extra resources

The whole system is fully automated. No one need to roles as scrum master which is on scrum

process. In the second step, the tasks are defined in a small feature in chocolate box. Developer can


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choose feature based on their expertise and one he choose his expertise part, in the next time, if the

system finds any slot blank, it allocate task automatically. Every step of the system is automated

without the primary step. Here is a work flow diagram-

Figure 5: Kanban Workflow

Product Backlog To-Do (Sprint)Task In Progress

(Developing)

Released OnMaster

QA(StagingEnvironment)

Pre-QA

(Developing

Environment)

Ready for Release


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Ethics Training

The training was organized and trained by the HR department at the very beginning of our

internship period. In the training, i have learnt the following code of conducts.

Anti-Bribery & Corruption Policy

Advisor Payment Policy

WPP Codes of Conduct

Social Media Policy

In the second chapter, i have described about the code of conducts that is mandatory for

every employee is taught by Ethics training.

ITS Policy

The training was organized by IT Department and trained by the director of IT Department.

In the training i have learnt the rules and regulations of using the resources. Here is a lot of

limitation of using the resources but they provide all the opportunities that should be

managed by a formal way. The Policy i learnt in this training is mentioned earlier in the

chapter two in the section of IT Policy.

4.2.2 Technical Training

I got many technical training during my internship period. Because, this is the main focus of

internship program. All the training was trained by my supervisor. These all are described in

the below.


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Software Development Methodology

Every software development company follows a software development life cycle. Comfosys

Ltd.follow Scrum Process from Agile Model. In the chapter of Software Development

Methodology I have described the full description of Scrum process how Comfosys

Ltd.follow it. That i achieved from this training-

About Agile Methodology : How it works

Scrum Process : When an software company follow this model

Role of Scrum Master

Role of Product owner

Role of team member

how to make a scrum team

How to manage the task : Using task board (like Trello Board, KanbanFlow)

What is product backlog and sprint backlog

what need to do when a sprint fail to complete the task within the defined period

How to work in a collaborative team

Attending the daily scrum

Frontend Development

At the very beginning i got training on frontend development.

HTML5 & CSS3

Responsive Web Design & UX

Semantic - UI

Bootstrap

JavaScript & JQuer4.3 Analysis


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How training benefits the organization

Leads to improved profitability and more positive attitudes towards profit

orientation. Improves the job knowledge and skills at all levels of the organization.

Improve the moral of the workforce

Helps people identify with organization goals

Helps create a better corporate image

Fosters authenticity, openness and trust

Improves relationship between boss and subordinate

Aids in organizational development

Learns for the trainee

Helps prepare guidelines for work

Aids in understanding and carrying out organizational policies

Provides information for future need in all areas of the organization

Organization gets more effective decision making and problem solving skills

Aids in development for promotion from within

Aids in developing leadership skills, motivation, loyalty, better attitudes, and other

aspects that successful workers and managers usually display

Aids in increasing productivity and quality of work

Develop a sense of responsibility to the organization for being competent and

knowledgeable.

4.4 ConclusionTraining is very needed for every employee of any organization. Only training can make an employee

productive and turn into positive attitudes. So, I am happy to get those trainings.


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5. Chapter: Project Involvement

5.1 Introduction

Comfosys Ltd.is a product based software organization. To ensure total quality of software

development process, Comfosys Ltd.has dedicated department for each mainstream

products. Consequently, these departments are named after the product too such as - Nokia

team, Dell publisher Team, TrustPilot Team. I was assigned to the TrustPilot team but i was

not directly involved with their live projects because the limitation of some It Policy of the

company. The project i was involved HR & Finance Management, this was their internal

project. Although, they have the project but it is not well organized and many limitations in

functionally.

5.2 Meet My TeamI was assigned to the comfosys team. There are 21 members in this team. The team is

divided into two parts- The Avengers - Backend Developer and Samurai- Frontend

developer. They all are involved in the trustpilot project that is maintained from Danish

Company comfoysy. They are the main client of the project and all the time here is a

representative from the main company. Our development manager manage and coordinate

here.

5.3 The project i involvedAs i mentioned early that i was not directly involved with their live project. I am involved in

an internal project titled Website for student association .. The project is supervised by

Iftekhar Alam, CTO of comfosys Ltd.

5.4 Overview of the project

Human resource management (HRM, or simply HR) is a function in organizations designed

to maximize employee performance in service of their employers strategic objectives. HR isprimarily concerned with how people are managed within organizations, focusing on

policies and systems. HR departments and units in organizations are typically responsible for

a number of activities, including employee recruitment, training and development,

performance appraisal, mange leave; manage attendance and rewarding (e.g., managing

pay and benefit systems). HR is also concerned with industrial relations, that is, the

balancing of organizational practices with regulations arising from collective bargaining and

governmental laws.
http://en.wikipedia.org/wiki/Recruitmenthttp://en.wikipedia.org/wiki/Traininghttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Industrial_relationshttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Traininghttp://en.wikipedia.org/wiki/Recruitment


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Most of the company maintains the HRM department manually by paper work. If the

number of employees is so many like more than two hundreds, its really very difficult to

maintain a huge people by manually. Thats why its necessary to automate the whole HR &

Finance Department. So, the HR & Finance Management is like a project that automates the

HR & Finance department to maintain their work. The module and developing procedure

are describing in the below.

5.5 Module of the project

1. Organization Management

Calendar and Holiday

Project Management

Team Management

Event

Blood Bank

2. Leave Management

3. Attendance Management

4. Employee Management

5. Profile Management

6. Ticketing System

7. Application Management

8. Performance Evaluation

9. Report Generate

10. Training

11. Recruitment

12. Medical Bill

13. Conveyance Bill

14. Finance

Account

Pay Salary

Advance Salary

Loan

Provident fund


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5.6.1 Organization Management

HR & Finance Management is an automation system that manages different system.

Organizational management is such a module of the project by which HR can manage the

following system.

Calendar and Holiday

Project Management

Team Management

Event

Blood Bank

Functionality of the features are-

Every user can see the company calendar with holidays

Admin (HR) can add holiday in the calendar

Manage working days by changing it to weekends or public holidays.

In project management admin can create a new project

Assign team members

Set the time line and keep track and progress of the project

Edit and modify the settings of the project by discussion

Create new team

Manage team, modify team, add team member if needed

In event feature Admin can add a new event

Blood Bank feature provides an opportunity to keep track of the update of blood

donation

If anyone needed blood he can easily manage available blood via the blood bank

feature

5.6.2 Leave Management

The leave application and approval process can be maintained through this module. Anyone

can apply for leave using the apply form and the application will automatically forwarded to

his respective supervisor. If supervisor approve the leave then it will forwarded to the HR

manager for final approval. The features are mentioned below-


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Show status of previous leave

Show the calendar with holiday

Show the leave status by progress bar

Apply for leave

Approve Leave

Leave applications are processed by supervised

5.6.3 Attendance Management

Managers may manage their Staff by project, Department or Area. Attendance information

is updated automatically according to attendance time and authorized leave applications.

One may rules to administer issues such as overtime, benefit entitlement and holidays

based on corporate policies and regulatory requirements. The system manage the

attendance through a third party device. Features-

Seamlessly integrate 3rd party attendance devices to feed data into our system.

Keep track of time through punch machine

Calculate the total work hour

If anyone does not complete the work hour consecutive three days, the system will

give a warning message to the respective employee

5.6.4 Employee Management

This module will help to keep track of the employee. Add new employee when an employee will

join in this company. The feature are mentioned below-

List of all the employees

View any specific employee to see his information (by admin)

Filtering System by name or by department

Add new employee

keep track of the new joiner

keep track of the reign employee


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5.6.5 Profile Management

Employee can modify his or her profile as they wish. In this section employee give his all

information those are required by the company. The common features are-

Show the employee information

Add and edit Personal information

Add and edit academic and professional qualification

Add and edit emergency contact

Add and edit company related information

Change password

Change profile settings

Change profile picture

Update the entire information

5.6.6 Ticketing System

This is a system to contact with the hr department by creating a ticket like message sending. In

this system user will create a message by fill upping some specific field of a form. Then user can

submit form and admin will reply the message to follow the next instruction. The main features

of the system are-

Create new ticket

Reply ticket and assign task to specific person

Open and close ticket (admin)

Show previous ticket status

5.6.7 Application Management

In this system employee can apply for different purposes. The features are-

Apply for medical bill

Apply for conveyance bill

Approve application

Keep track of previous status

5.6.8 Performance EvaluationEvaluate performance each of the employee and generate report. This evaluation will proceed

by supervisor.


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5.6.12 Medical Bill & Conveyance Bill

Apply for those bills. Based on attached documents admin will approve those application.

5.6.13 Finance-Accounting moduleAccounting Module is delivered to give organizations the facility to perform accounting

operation on the financial information (e.g. Salary, PF, Loan, Income Tax, medical bill,

conveyance bill etc.) generated. Also this module gives privilege to the user to fit accounting

data to other systems (e.g. banking system).

Features are,

Create account of an employee

Create chart of account.

Account number mapping. Generate voucher automatically.

Voucher posting.

Different reports on posted/un-posted voucher, trail balance, balance sheet, report

to transfer financial data for other banking system like flex cube.

5.6.14 Finance - Pay Salary Module

HR managers can gain a holistic view of their employees compensation

packages. Managers can quickly access total compensation information for any of their

employee groups including the categories of base salary, housing allowance, medical

allowance, regular bonus, increments etc. Managers can also initiate salary changes either

for individual employees or by group. Salary changes can be made at any time in the year

targeted review periods or simply ad hoc based on the rules of your organization.

Features are,

Structure & manage salary according to staff levels, group staff.

Use salary group facilities to define separate salary structures for staff at the same

level.

Define salary breakup as required and use this information to define salary

structures.

Define staff salary structure at any date and generate salary accordingly.

Manage salary increment process.

Generate monthly pay slip s according to staff attendance and leave status for all

staffs thats salary have been defined.

Slips for bonuses may be generated automatically with respect to staff salary

structures and may also be configured for festivals


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5.6.15 Finance - Loan & Advanced Module

This module has been made to manage company loans that an organization may offer its

employees.

Features are,

Set-up loan types with customized interest calculation policies (simple or

compound).

Loan realization is done automatically according to installment amounts and

automatic adjustments to salaries are made with a reflection of the transaction in

the pay slip.

5.6.16 Finance - Provident Fund Module

PF module handles all PF related activities and reduces overheads in the form of man-hours

that are considered in managing provident fund related issues. The PF module has been

built around company practices in Bangladesh and may be tailored to suit your business

needs effectively.

Features are,

Setup members and nominees and specific shares of those nominees.

Setup yearly interest rates for different quarters of the year to calculate interest of

PF contributions.

Store information on PF investments.

Collect monthly PF contributions for all active PF members automatically or do the

same for specific staff.

.

5.6.17 Finance - Income Tax Management Module

This module allows managers to reduce the significant expenses associated with completing

tax calculations for their employees. It has been created with Bangladesh in mind and

developments in local tax policy. The basic functionalities of the Bangladesh Income Tax

structure have been incorporate while at same time retaining the functionality and flexibilitythat is necessary for provisioning and adjustments.

Features are,

Set-up year wise government income tax rules and calculation factors.

Setup medical and investment contributions for yearend adjustments.

Calculate monthly tax directly from monthly salary and reflect the adjustments in

pay slips.


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5.6.18 Settings

This module provides a general settings system. user can customize the site by favorite theme

and color and other things. Admin can change the name of the company and also can change

the logo.

5.7 Tools & TechnologyTechnology that is used to develop the project-

HTML5 & CSS3

Bootstrap

JavaScript, Jquery

ASP.NET MVC5 ASP.NET API

C#.NET

Tools used-

NetBeans

Visual Studio 2013

SQL Server 2012

For Project Management-

Trello Board

Version Controlling-

GIT

5.8 My Contributions

I have done the following features-

Organization Management

o Project Management

o Team Management

o

Evento Holiday & Calendar

o Birthday Event

o Blood Bank

Leave Management

Attendance Management

Recruitment Management

o Post a job


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5.9 Completed task & Running taskI have completed the frontend design part of the full project with my team members. Now, I

am working with the backend development with my team members.

5.10ConclusionIn my whole internship program this project was the most challenging and interesting part.

All the idea and activity was new to me. Now I have learned a lot of new topics on backend

development in .NET framework.


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6. Chapter: Self - Evaluation

6.1 Introduction

Internship program provides a chance to the students to implement the theoretical

knowledge in the tough real world environments. This internship program in 12thSemester

arranged by Electronics & Telecommunication gives a chance to implement the theoretical

knowledge which has been learned last 3.8 years. This is a new experience which provides

the opportunity of self-assessments. Self-evaluation can generate a result to compare my

own performance appraisal.

Every students can identify the area of strength and the point where (s) he would improve

in future life by this internship program.

The self-evaluation carried out based on the tasks assigned and the tasks completed at the

workplace. This evaluation also focused on my extra learning activities and research fields.

The providing results are backed up with proper examples of mentionable instances.

6.2 AttitudeScore: (5) Very Enthusiastic

I have demonstrated high levels of professionalism during my internship period. In

Comfosys Ltd.both physical and verbal communication are strictly monitored and that will

create a vast effect on annual or monthly Key Performance Indicators (KPI).

The professional environment of this company increased my attitude and professionalism.

Before starting this internship program I was positive attitude but not proactive. But after

this internship program I have improved my positive attitude and be a proactive person in

my team and activities.

I have not only done the assigned tasks but also show extra activities and proposed my new

ideas in team meetings, thats why my team leader and reporting person provided

maximum KPI among all the team members.


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6.3 Ability to learnScore: (5) Learned and implement perfectly

I am always sincere to learn the necessary tools and new technologies that were needed to

overcome the implementation challenges and complete the assign tasks. This is a great

place to learn the new technologies.

I was assigned to several tasks related to software development. Although, I have

conceptual ideas about those tasks, I had no working experience with those tasks. However,

I managed to learn those works quickly and completed many tasks before deadline. I

successfully finished the work even before the deadline. It not only denotes that I can work

extremely fast but also shows the evidence that my cognitive skill is really good. In this

internship period, I have done a project on bootstrap, javascript, jquery and learn many

other responsive framework and learn a lot about ASP.NET, SQL server. These are the solid

evidence of my learning ability otherwise; I would not be assigned to those sorts of taskswhich needs a lot of learning on demand.

6.4 DependabilityScore: (5) Completely Dependable

I was completely dependable during the working days. I had been involved with several

tasks during the internship period. My supervisor gave me many assignments and i have

completed these task myself but sometimes he helped me and guide me to completed

perfectly. Besides this i was involved in the HR & Finance Management project and icompleted my part without depending on others. These were challenging and needs

brainstorming. For this I was completely dependable during the working days. This claim

was strengthened by the fact that the implementation and development of HR & Finance

Management that was carried out by me. This task I did perfectly before the deadline. My

supervisor also assigned me a some small task of the project TrustPilot. I mostly depended

on my supervisor and my team member for any kind of help in programming. Finally, i tell

that i was the key reliable person to do any task in web development.


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6.5 InitiativeScore: (5) Work on own initiative

In the first formal meeting with Comfosys Ltd. Cognitive Committee, I have focused to

strictly follow the proper software engineering procedure in this organization. Based on this

the decision making committee decided to follow every software engineering steps and

preserve the whole documentation of every single module and project. This was shown by

the fact that I, myself addressed the need of implementing the software engineering

principles on the HR & Finance Management project.

Due IT Policy there are some limitation to work on the main project but there is so much

opportunities to take initiatives and they always welcome to new ideas. Thats why at the

time of developing something i always tried to introduce some new ideas. However, I took

several initiatives when possible. In learning side, I took personally several small projects for

enhancing my programming capability in different technology (i.e. phonebook, learningmanagement, HRM ) using C#.NET, ASP.NET MVC5, SQL Server. And also learned Responsive

Web Design(Semantic-UI, Bootstrap, also learn basic of Foundation), UX, jQuery, JavaScript,

HTML5 etc.I hope, all initiatives that already taken, will help me in future to make better

career in software development.

6.6 Quality of workScore: (5) Excellent

Almost all work has standards for how well it must be done and how fast it must be done. Insome cases perfection is required at all costs, and in others speed is most important.So i

always try to do my task perfectly and before the deadline that was assigned by my

supervisor. The assigned works completed by me were good quality where I worked hard to

follow the steps show me by the supervisor. This is proven by the fact that all the major

tasks/projects were completed and delivered within the timeline. I havent to face many

problem at the time of doing any task because, before starting a task i discussed with my

supervisor all about the requirements and design system and the technology how can i

made it easily and perfectly. I tried to find out the bugs to make better performance of the

software after completing a module. My team members were feared for me that I found

more bugs at his/her module. As an intern as well as new software developer my

implemented tasks was not more excellent than the other employee but these were

impressive as a new developer. Sometimes my team member appreciates my tasks.


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6.7 Relation with othersScore: (5) excellent and accepted

Its very important to maintain a good relationship with other member of a team when we

work together. In Comfosys Ltd.every employee maintains a good relation with the inter

team member and intra team members. As i think, they are the best guy as an employee

and team mates. They are very cooperative and helpful. So, i always tried to maintain a

good relationship with all the team members as well as the other members of Comfosys

Ltd.to get help from them in any matter specially for the purposes of development. I have

maintained professional and personal communication with the other business personnel

and developers to develop a successful environment surrounding me. Being an intern of the

Web Development and new in the professional field, it was a huge challenge to work in a

team that comprised of both technology and business professionals. When i faced any

problem, i asked anyone of the team to help me and the respond me to help as most of the

time they were busy with their own task this is the result of maintaining a good relationship.

Another notable fact was that I have to do different assignment for learning purposes those

were assigned by my supervisor. If a failed to complete in the due time, he helped me to

complete it in spite of scolding me. This is the result of good relationship.

6.8 Maturity Poise

Score: (4) Quite Poised and Confident

At the very beginning, I have approached a task with confidence, professional attitude and

organized. Confidence was exuberated during the initial development as numerous

problems were faced. When i faced a big problem, I was calm and composed and consulted

with the expertise, visited number of forums, posting questions, reading troubleshooting

guides and journals and finally coming up with the solution of the issue. Without maturity

poise, it would not have been possible to derive the solution so quickly. The problem was

eventually solved after significant amount of time was spent and a lot of brainstorming

sessions.

Although, I worked as an intern, I showed good sense of maturity and always kept my nerve

cool during taking up any challenges. I did every task with confidence, professional attitude,

and calmness. Confidence was exuberated during the initial starting of software

development with little knowledge of programming experience. I was confident to learn

programming at any cost and kept me involving in programming. Finally, I am feeling

interest in programming, as well as whole software development procedure. Another

example of exhibiting maturity poise was that when I was assigned any tasks with no time

boundary I completed that task as soon as possible.


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6.9 Quantity of workScore: (5) Excellent

It is to be mentioned that, I completed a project and several tasks and enhancing my

programming skills on web technology and .NET during this short time period of internship. I

completed the HR & Finance Project within the due time. I have spent a busy schedule at

Comfosys Ltd. Majority of the time at the company was spent to do assignment for

learning. Though, i was not under pressure for doing any task but learning the new

technology and different environments activities make this internship program challenging

for me and it feels me that i am in the pressure to learn new technology very quickly. I have

managed all the challenges and mitigate the pressure with my hard-work and Professional

activities. My supervisor confessed that, my output rate is good as an intern. So, my

quantity of work is more than average-the proposition is well justified.

6.10 JudgmentScore: (5) Very good in making decisions

In an organization, one can assess how much trust other people have on his/her judgment

by simply considering how much responsibilities s/he has been given by others so far.

Looking into my case, my judgment was very good. That is why, often supervisor asked me

to do the work just saying how to do that work and I do that work although I have not faced

those types of work before. I was assigned every kinds of work and that were necessary for

documentation, showing the user experience. These solid facts are strong evidence that my

supervisors and teammates have trust on my good judgment. I utilized my time to doingassigned tasks and other time doing HR & Finance Management about software

development and knowing other technologies.

6.11 AttendanceScore: (5) Regular

I am very sincere on about attendance. I have recorded a hundred percent attendance

record except my well-deserved leaves. I never missed a single day in office without formal

leave policy or shortage of weekly time hour.


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6.12 PunctualityScore: (5) Regular

I am very punctual in my working place. Each and every day including strike and natural

disaster, I strictly follow the time policy and reached before entrance time. Most of the day

entered my office before the working hour and left after the closing time. I am very

punctual in my activities and complete every task before end time. I updated my daily tasks

at time to time to my supervisor using trello board.

6.13 Overall progress.Score: Excellent

This internship program was a very good chance to improve my attitude, technical ability,

learning methodologies, quality and maturity of work etc. I took this chance and enhance

every section where I can improve. Now my mentality and confidence level raised and can

think positively. I think that, every problem is solvable and it has to be done. Any types of

problem related with my work will be solvable in any time. Overall progress is excellent and

every part of my professional and personal file was improved. Based on self-evaluation

justification mentioned so far, my overall performance is very good-this proposition is well

justified.


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7. Chapter: Achievement & Challenges

In the internship period I have learned both technical and non-technical leanings and also

faced some problems.

7.1Technical Skill

Real life Software development process in practically.

Web development methodology

Responsive web design

User Experience & Security issues

Implementation HTML5 & CSS3

JavaScript & Jquery

Bootstrap, Semantic UI, Foundation

.NET Framework

ASP.NET MVC5 & ASP.NET API

Scrum Process & Kanban Process

Using of Git & Trello Board

7.2Non-Technical Skill

Knowledge about the technologies that are used in the software industries of today.

Learning the professional attitude at work place

Timely delivery of tasks, attending meetings on time and reporting to the supervisors

for any query.

Importance of documentation of completed tasks for future improvement.

Analyzing different available options to decide which one is best and most feasible

given the resources available.

Development of respecting co-workers decisions, maintaining desirable

relationships with them and professional work attitude.

Grow analytical concepts and problem solving confidence

Team work in a professional environment

Growing analytical ability & creativity

Confidence & decision making

Work under pressure


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7.3 ChallengesDuring the internship period I have to face several problems. We were the first inters at Comfosys

Ltd.they did not have any plan before our join. Some of these are mentioned below-

Management, how to treat me

They did not get enough time that I expected

Due to some it policy I did not get opportunity to work in a live project

When I needed any software to install in my pc, I have to wait one or two days to configure

my pc.

I didnt get the admin privileges of my pc, so when I need to run a program by windows

authentication I had to face some problems

Sometimes, it was really very difficult to manage our supervisor

I did not use any usb drive or data cable in my pc.

Colleting requirements

First time real life development in a professional environment.


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8. Chapter: Conclusion &

Recommendation

8.1 Conclusion

It has been a tremendous opportunity for me to work as intern at the largest software

company Comfosys Ltd.. The internship program helped me gain important knowledge on

how the IT sector shaping in the country. It has enabled me to understand the technologies

that are frequently used in the software industry. I am now become used to the professional

company culture, thanks to my internship program. The program has helped me develop

good judgment, proceed on my own in new technological challenges, and develop better

analytical skills.

Participating in team meeting with project manager and discussing on the threats of the

projects helped me attain the faith to develop a never give up attitude. At the same time it

helped me learning the software life cycle for a real life system. The projects in which I

worked inspired me to be harder working, responsible and confident.

The internship program has been a great helping the sense that it improved my team work

capabilities. At the companies it is important to function as a unit and respect the team

mates ideas and suggestions. Team discussions like brain storming sessions helped meidentify and solve numerous problem issues which would have been impossible to solve

otherwise.

During the last few months, I have a clear idea about how the IT industry is shaping out to

be a major driving force in the countrys economy. It has enabled me to understand the

technologies that are frequently used in the software industry. This was only possible by

participating in the internship program. Being part of the Development team has helped me

to realize the challenges that lay ahead in the IT sector.

I would like to convey my thanks to ETE, Southeast University for providing me an

opportunity to gain idea of the competitive environment in the professional field. It has

certainly lifted my software development skills in terms of design and coding. I now look

forward to facing the upcoming challenges of the world.


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8.2 Recommendation

I was provided an opportunity to work as part of the Web development team at Comfosys

Ltd. This was a really nice place for learning and working. If SEU program office want they

can send interns in future but for the company need to select interns who are responsible,

have the thirsty to learn new thing and like to welcome challenges. I have some opinions

about the company and future interns must follow the

Before joining Comfosys Ltd.one need to gather more practical knowledge on web

development technology.

Gather early knowledge on the company of interest.

Learn the technologies that are used before going to the internship so that less time

is spent in learning them.

Work more on .NET framework

Practice documentation of the projects more thoroughly as it is an important aspectof the software development.

Try to implement software engineering principles at all steps of software lifecycle

even at the university projects as this practice will help to complete commercial

projects quickly.

For developing they can follow the scrum process

internship report on web development

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