internship 101 management
DESCRIPTION
internship 101 Management. Orientation Week, class of 2014. OBJECTIVES. Describe Food Service Management rotation Describe Patient Services and Clinical Management Length of each part of the rotation Competencies and Assignments Name at least one way to prepare for the rotations - PowerPoint PPT PresentationTRANSCRIPT
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INTERNSHIP
101
MANAGEMENT
ORIENTA
TION W
EEK, CLA
SS OF
2014
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OBJECTIVES
• Describe Food Service Management rotation• Describe Patient Services and Clinical
Management Length of each part of the rotation Competencies and Assignments
• Name at least one way to prepare for the rotations
• Access assignment guidelines and resources • State 2 tips for making this a successful
rotation
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HOW CAN I BE READY?
• Communicate with the GM at your facility• Are safety shoes required?• Is there a Dress Code?
• Management and food service texts handy• Complete pre-orientation assignments
• Review assignments for the rotations on web page www.distanceinterns.weebly.com
• Print out time line and bring to rotation
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WHAT IS THIS ROTATION ALL ABOUT?
• Food Service Management (200 hours) at corporate, campus, school or healthcare site
• Patient Services (40 hours) at healthcare site
• Clinical Management—with CNM at healthcare site (40 hours)
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COMPETENCY EVALUATIONS
Three Competency Evaluation Forms (CEFs) are used for the rotations:
• Food Service Management CEF• Patient Services CEF• Clinical Management CEF
All competencies and hours must be achieved to pass the rotation
Bring the CEFs with you to your facilities
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FOOD SERVICE MANAGEMENT
Corporate, Campus, School, Healthcare or Leisure
General Manager generally your preceptor• Will assign a manager to be your go-to person
Work with managers and foodservice staff
Complete marketing and sustainability projects
Participate as an assistant manager trainee
Every account is slightly different
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PATIENT SERVICES
At your healthcare site
Patient service manager generally your preceptor
Work with diet office and trayline staff
Visit patients during tray passing and meal rounds
Complete Patient Services Diagnostic assignment
Participate in test tray assessments
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CLINICAL MANAGEMENT
Gain experience performing clinical management functionsPersonnel management (org chart, performance eval, hiring, scheduling, job description)
Policies and procedures Communications (facilitate part of a staff or department mtg, attend hospital wide committee)
Regulatory agencies (learn how to get ready for a survey)
Quality assurance / performance improvement (patient satisfaction, quality improvement activity)
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MANAGEMENT ASSIGNMENTS
Guided Reflective Journals (3)
Budget Summary
Menu Cost
Policy: develop or revise
System Analysis
Specialty Menu
Employee Inservice
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MANAGEMENT ASSIGNMENTS
Equipment Proposal
Sustainability Assessment
Marketing Project
Patient Service Diagnostic
Management Quiz
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MANAGEMENT ASSIGNMENTS
• Organize assignments—use timeline as a guide• Access assignments on the intern website:
www.distanceinterns.weebly.com
• All assignments are listed on the Assignment Checklist
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MANAGEMENT ASSIGNMENTS
In the First week, start planning the
InserviceSystem Analysis Research ProjectSustainability AssessmentMarketing Project
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MANAGEMENT ASSIGNMENTS
Access the assignments before starting rotation
Each assignment provides the instructions and forms you will need
E-mail assignments to reviewers as listed on Assignment Checklist
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MARKETING PROJECT
• Decide on your project early• Conduct a needs assessment• Use the Detailed Development
Guide (DDG) to guide your planning
• Write and send the Process Development Sheet (PDS), supporting photos and marketing materials to your reviewer
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MARKETING PROJECT
• The focus of Marketing Project is retail operation
• Can be combined with Community Nutrition Education Project if it includes nutrition education and marketing--needs approval first.
• Consider Mindful as a topic for your marketing project: can be a combined marketing/nutrition education project.
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SUSTAINABILITY ASSESSMENT
Use form on the website
START EARLY!
View the webinar before starting—this will guide you.
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TIPS FOR A SUCCESSFUL ROTATION
• Be prepared when starting
• Do your assignments during the rotation
Many assignments can be at least partially completed during your
rotation hours
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TIPS FOR A SUCCESSFUL ROTATION
Try to do your patient services before clinicalbetter understanding of departmentlearn how patients order food how trays are deliveredseveral days in a row or throughout clinical rotation
Review Clinical Management rotation guidelines
checklist with your preceptor to see how this rotation
will be completed
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TIPS FOR A SUCCESSFUL ROTATION
Plan a time daily to meet with your preceptor
Print out and use the suggested timeline as a guide
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REMEMBER….
• Prepare for rotations before starting
• Review assignments on the website before starting
• Do something every day!
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QUESTIONS?
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THANK YOU!