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Internet of Things (IoT) Round 2: IoT Applications, Data ownership

and security issues, Business models and Integration for IoT

Karen I. Matthews, PhD, MBA

9 August 2018

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Our Journey to Understanding the Internet of Things (IoT)

Purpose

Background

Solution

ID

Opportunities

Impact

Problem

ID

3A Day Made of Glass

• https://www.youtube.com/watch?v=X-GXO_urMow

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CarBedroom School Hospital Field Trip Home

What was an over-arching theme in the movie? Futuristic view of how smart devices can easily communicate needed info to add value

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How do we get to “A Day Made of Glass”?

Cluster formation of connected “smart” devices.

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• Design Thinking

- Creates a path to problem solving that puts the end-user at the center of the work.

- Citizens surveying, rapid prototyping, and iteration provide feedback on the value of solution to the citizen

• Smart Energy uses digital technology for transmission and distribution of power

• Smart Buildings are green and energy efficient, with advanced automated infrastructure (manages lighting, temperature, security, and energy consumption )

• Smart Mobility enables mobility through the use autonomous vehicles, low emission cars and multimodal transport systems

• Smart Healthcare uses ehealth systems, connected medical devices, and policies for health/wellness /well-being and monitoring/diagnostics as opposed to treatment

• Smart Governance uses policies and digital services from the government that help /support adoption of green and intelligent solutions (via incentives, subsidies, etc.)

How do we get to a citizen-centric IoT?

Our proposal- Design Thinking.

7What are key attributes of the Internet of Things?*

* Internet of things – Wikipedia and Driving New Modes of IoT –Facilitated User Engagement, CDAIT Whitepaper July ,2018** Unlocking the potential of the Internet of Things, McKinsey and Company, June 2015.

• Inter-networking of “smart” devices, vehicles, buildings, etc. with social/economic impact/outcomes NOT just about a collection of technologies

• Embedded with electronics, software, sensors, actuators and network connectivity

• Enabled to collect and exchange data

• Sensed or controlled remotely

• Citizen value focused solutions (ex.: improved efficiency, accuracy, economic benefit, etc.)

• Smart grids, virtual power plants, smart homes, intelligent transportation and smart cities

• IoT will consist of about 30 billion objects by 2020 (up to 10s of $T by 2025**)

Citizen value focused solutions using connected smart things.

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• The paper intends to answer four key questions:

- 1. What are the opportunities for, and limits of, Smart Cities and connected users/communities?

- 2. What data ownership and security issues are associated with IoT and how will they be addressed?

- 3. What will IoT business models look like and what would constitute “success”?

- 4. What possible roadmaps can lead to the IoT revolution becoming the IoT of the future?

• IoT should not only be thought of as a collection of technologies, but should also include

- Societal impacts and benefits

- Social outcomes that can be advanced, enhanced and simplified by the use of “smart” technologies.

• Through data capturing, sharing and processing, both the private and public sectors can devise specific, data-driven solutions integrating social, economic, policy and contextual inputs.

• User feedback will ensure that the solutions are meeting citizen needs.

Today’s Panel will discussIoT Applications, Data ownership and security issues, Business models & Integration for IoT

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What are the opportunities for, and limits of smart cities and connected users/communities?

Objective: Designing IoT systems that provide efficiency and new capabilities, while enhancing citizen needs and concerns

Question 1

Insights

• While IoT technologies can enable employees to be more efficient and effective, a more interesting challenge is to envision new uses of IoT technologies, data collection, and analysis to enhance the citizen experience.

• Most potentially innovative approaches to ensure uptake of IoT – devise novel ways to provide inclusive interfaces for citizens and other users of city services that are powered by backend connectivity and big data analytics.

Dr. Paul M A BakerSenior Director,

Research and Strategic Innovation Center for Advanced Communications Policy

Georgia Tech

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What are the data ownership and security issues and how will they be addressed?

Objective: Regulatory, legislative and market approaches to user data ownership and security

Question 2

Insights

• The adoption of Smart City technologies is inherently dependent upon secure data sharing between trusted stakeholders

• Smart Cities Blockchain model presented to address the issue of trust• Provides a system of record of data exchanged

between trusted stakeholders • Verifies that all participants adhere to technical

security standards. • Establishes digital infrastructure

• Enables municipal and service provider innovations while

• Reduces risk of data leakage

Forrest PaceCyber & Strategic Risk Leader

AIG

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What will IoT business models look like and what would constitute “successes” ?

Objective: Explore new IoT based business models and use cases

Question 3

Insights

• The EPIC analytic approach is introduced to help municipalities review the opportunity and impact of investing in IoT.

• EPIC screens the IoT effort through four variables: • Ethics• Profit (economic and social)• Intimacy• ConnectivityJay Sexton

CDAIT Chief Operating OfficerGeorgia Tech

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Big Thinking Futures-- What are possible outcomes derived from questions 1-4?

Objective: Discuss the ultimate vision for a Smart City -- one in which there is a network of connected devices that provide near perfect information on a continuous basis.

Integration

Insights• Since citizens are the ultimate benefactors of these

IoT platforms and their related initiatives, we propose Design Thinking as one approach to developing user-centric IoT solutions that will have the maximum community benefit.

• Design Thinking incorporates many decades’ worth of research across multiple disciplines to create a path to problem solving that puts the end user at the center of the work.

• Through careful questioning, rapid prototyping, and iteration, the citizen can quickly provide feedback that helps determine whether a solution actually solves the need in the way he/she finds beneficial.

Kelly ArehartSenior Manager Global Innovation

Kimberly-Clark

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Co-Authors

Thiago D. OlsonManaging Director, Engage Ventures

Georgia Tech

Clay MahaffeyGlobal R&D Leader

Kimberly-Clark

Dr. Karen I. MatthewsManager of Technology

and Business Development, Science and Technology,

Corning

Douglas R GuthrieSVP Big South Region

COMCAST

Dr. Paul M A BakerSenior Director,

Research and Strategic Innovation

Center for Advanced Communications Policy

Georgia Tech

YOU

Marvin LasterExecutive IT Architect

IBM

Gloria RismondoProduct Strategy and

Management Professional

Global Payments

Adam RykowskiVP of Product Management,

Unified Endpoint Management

VMware

Vijay AnandGM and Practice

Head - IoT | Digital, Distinguished Member of

Technical Staff at Wipro Digital

Mallie Eric PrestonGlobal IOT Strategist & Sales Executive ATP Georgia Technology

Johnny ParhamStrategic Thinker | App Developer | Educator

Infor

Forrest PaceCyber & Strategic Risk

LeaderAIG

Jerome HolbusSr. Product

Manager, IoTInfor

1. Where are the limits of the connected world and humans?2. How will data ownership and security issues be addressed?

3. How will the business models (including monetization models) look and be measured?4. Roadmap: When will the revolution of IoT today be the norm of tomorrow?

Sri ElaproluGlobal Lead, Public Sector IoT Practice

Amazon Web Services

Ryan DooleySenior Product

Manager for IoTAIG

Kelly ArehartSenior Manager

Global Innovation Kimberly-Clark

Co-vice Chairs

Jonathan StaabDirector, Product

Management Communications Networks

Landis+Gyr

Ganesh KashyapVP, Strategic

DeliveryLandis+Gyr

Justin HermanGlobal Director -Bottler Services & Delivery at The Coca-Cola CompanyThe Coca-Cola Company

Reinhard Meister CEO / President

CONA Services LLC

Chetan PrakashEnterprise

Architecture Director

Coca-Cola European Partners

Coca-Cola Enterprises, Inc

Integration

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Center for the Development and Applicationof Internet of Things Technologies (CDAIT)

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Thought Leadership Working Group Panel

Thought Leadership Working Group

Sub-group Leaders

9 August 2018

Thank You