international study tours - tafe queensland south...
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International Study Tours at TAFE Queensland South West — 3
As the General Manager of TAFE Queensland South West, it is my privilege and pleasure to send you this greeting.
TAFE Queensland South West is government owned and the largest public vocational education and training provider in south east Queensland, providing education and training to more than 20,000 local, national and international students each year. We cover one third of the state’s geographic area.
TAFE Queensland South West employs in excess of 400 staff and offers more than 300 nationally accredited programs. These programs are offered through nine locations, in the work place and online. Overall it delivers over three million accredited hours of training each year. Our staff are highly qualified professionals who work closely with industry to ensure leading practice training which meets current and emerging needs.
I am confident we can meet your future study tour needs and I look forward to establishing a long and productive partnership with your organisation.
Trevor Schwenke General Manager
Welcome from the General Manager
Welcome
International Study Tours at TAFE Queensland South West — 4
Advantages of TAFE Queensland South WestTAFE Queensland South West is committed to the provision of Vocational Education and Training that meets the needs of students and schools. The Institute’s products and services are:
� relevant � accessible � cost effective � innovative, and � equitable.
Study tour costs include: � All transfers from Brisbane International Airport � All hospitality training sessions are face-to-face in a classroom environment and restaurant service session to the public
� Face-to-face English language training sessions � All transfers to/from excursion to theme park (1 day includes lunch) � All transfers to/from excursion to Brisbane for industry visit (includes lunch & overnight stay at hotel)
� Homestay provider (includes all meals and daily transport to/from college) � Welcome reception to Toowoomba Regional Council � Visit to University of Southern Queensland
TAFE Queensland South West is strongly committed to contributing to your school students achieving educational excellence. We would be honoured to host your students on a study tour and enjoy the opportunity to contribute to:
� Strengthening the students’ language application capabilities � Raising their ability to communicate with Australian students and restaurant patrons in English
� Experiencing practical skills in a range of vocational training areas � Developing global perspectives
“Thank you for your kind enthusiastic help and arrangement in the process of the skill practice. Because of your excellent teachers and well-equipped facilities, our students have actually learned a lot of practical skills. If it had not been for your sincere help, the activity could not have had a perfect ending. Sincerely yours,”
aMs Lin, Yu-ChuPrincipal, Hsing Hwa Senior High School
Advantages
International Study Tours at TAFE Queensland South West — 6
Study tour solutionsProgram activities that fit your budgetWe develop the programs you want and deliver training activities that are specific to your students’ needs. We are aware of the challenges your institution is facing, and we have the capacity to devise programs which provide specific solutions for you at a very competitive price.
Hospitality classes may include: � preparing cocktails � breadmaking � preparing coffee � cookery � training for restaurant service
Beauty classes may include: � taking appointments in a retail area � design and apply make-up � apply safe working practices � learn about skin care products
Digital media classes may include: � learning to think creatively � understanding film, broadcasting & digital media options
� health & safety in the entertainment & media industry
Photoimaging classes may include: � learning lighting techniques � using 35mm SLR camera or digital equivalent
� using photoshop skills
Children’s Services may include: � fine and gross motor skills � music and movement for children � stimulating senses (play-dough, rice, slime)
� food experiences for children � fun story-telling � visiting a child care centre
Creative media may include: � optimising images � using props to enhance photos � photo diary techniques � video or photobook production
“It was very enjoyable to work with you and all teachers for 2010 hospitality training program. All students and teacher escorts are all very satisfied with your high teaching, accommodation quality and your good service”
Ruby ChenManager—Chief Consultant
Green International Study Group
Study tours
International Study Tours at TAFE Queensland South West — 7
Exa
mp
le h
osp
ital
ity
stud
y to
ur p
rog
ram
WE
EK
1D
ay 1
S
und
ayD
ay 2
M
ond
ay
Day
3
Tues
day
Day
4
Wed
nesd
ayD
ay 5
Th
ursd
ayD
ay 6
Fr
iday
Day
7
Sat
urd
ay
Bre
akfa
stIn
-flig
htH
omes
tay
No
need
to
pac
k
m/t
ea o
r lu
nch
Hom
esta
yH
omes
tay
Hom
esta
yH
omes
tay
Bre
akfa
st a
t ho
tel i
n B
risb
ane
Mor
ning
9–
12 n
oon
TAFE
Que
ensl
and
S
outh
Wes
t R
epre
sent
ativ
e C
arol
ine
Lew
is t
o m
eet
stud
ents
at
Bris
ban
e In
tern
atio
nal
Airp
ort.
FLIG
HT
AR
RIV
AL
Gre
yhou
nd b
us
colle
cts
stud
ents
at
Bris
ban
e In
tern
atio
nal
Airp
ort—
tran
sfer
to
Toow
oom
ba
Hom
esta
y fa
mili
es t
o tr
ansf
er s
tud
ents
to/
from
Inst
itute
Wel
com
e to
TA
FE
Que
ensl
and
Sou
th
Wes
t an
d in
spec
tion
of p
rem
ises
. Mee
t te
ache
rs
Coo
kery
cla
ss:
Res
taur
ant
set
up o
f A
ustr
alia
n re
stau
rant
st
yles
Face
-to-
face
cla
ss:
Eng
lish
lang
uage
, b
read
mak
ing
Face
-to-
face
cla
ss:
Eng
lish
lang
uage
, co
oker
y la
ngua
ge
TAFE
Que
ensl
and
S
outh
Wes
t R
epre
sent
ativ
e:
Car
olin
e Le
wis
to
trav
el w
ith g
roup
8:00
am G
reyh
ound
B
us t
o B
risb
ane
Ind
ustr
y vi
sit
eg
. Hilt
on H
otel
in
Bris
ban
e. T
his
help
s st
uden
ts t
o un
der
stan
d c
aree
r ex
per
ienc
es.
TAFE
Que
ensl
and
S
outh
Wes
t R
epre
sent
ativ
e,
Car
olin
e Le
wis
to
trav
el w
ith g
roup
09:0
0 G
reyh
ound
to
Lon
e P
ine
Koa
la
San
ctua
ry O
R G
old
C
oast
The
me
Par
k
Lunc
h 12
noon
–1p
m
lu
nch
pro
vid
ed lu
nch
pro
vid
ed
Aft
erno
on
1–4p
m
Aft
erno
on t
ea a
nd
mee
t ho
mes
tay
fam
ilies
Face
-to-
face
cla
ss:
Eng
lish
lang
uage
, re
stau
rant
set
up
&
cock
tails
Res
taur
ant
clas
s:
Pre
par
e co
ckta
ils;
pin
a co
lad
a,
ban
aram
a, B
52,
Mar
tini &
Gib
son,
B
lack
Rus
sian
, M
arga
rita,
Dai
qui
ri,
Bra
ndy
Ale
xand
er
Bak
ery
clas
s:
foca
ccia
, Sw
iss
milk
b
read
, che
lsea
bun
s,
dou
ghnu
ts
Coo
kery
cla
ss:
Italia
n—ho
w t
o m
ake
fres
h p
asta
(fe
ttuc
cini
), p
esto
sa
uce,
car
bon
ara
Bris
ban
e Q
ueen
S
tree
t M
all s
hop
pin
g,
Sou
thb
ank
Par
klan
ds,
B
risb
ane
Riv
er c
ruis
e
4pm
—G
reyh
ound
b
us t
o To
owoo
mb
a
Hom
esta
y fa
mily
to c
olle
ct s
tude
nts
at
4pm
4pm
4pm
4pm
4pm
Din
ner
at h
otel
in
Bris
ban
e6.
30p
m h
ost
fam
ilies
to
col
lect
stu
den
ts
Eve
ning
Hom
esta
yH
omes
tay
Hom
esta
yH
omes
tay
Hom
esta
yS
tay
at h
otel
in
Bris
ban
eH
omes
tay
WE
EK
2D
ay 8
S
und
ayD
ay 9
M
ond
ay
Day
10
Tues
day
Day
11
Wed
nesd
ayD
ay 1
2 Th
ursd
ay
Bre
akfa
stH
omes
tay
Hom
esta
yH
omes
tay
Hom
esta
yH
omes
tay
Mor
ning
9–
12 n
oon
Free
day
with
ho
mes
tay
fam
ilies
Vis
it To
owoo
mb
a M
ayor
at
Toow
oom
ba
Reg
iona
l Cou
ncil.
Coo
kery
cla
ss:
Sav
oury
fing
er fo
od—
fillo
par
cels
, fish
fin
gers
, veg
etar
ian
Res
taur
ant
clas
s:
Pre
par
ing
coff
ee—
cap
puc
cino
, lat
te, fl
at
whi
te, l
ong
& s
hort
b
lack
, hot
cho
cola
te
Hom
esta
y fa
mili
es
have
late
dro
p-o
ff
stud
ents
to
TAFE
for
fare
wel
l
Lunc
h 12
noon
–1p
m
Aft
erno
on
1–4p
m
Vis
it U
nive
rsity
of
Sou
ther
n Q
ueen
slan
d
(US
Q)
Coo
kery
cla
ss:
Aus
tral
ian
piz
zas,
ga
rlic
bre
ads
Stu
den
ts t
o p
rep
are
for
fare
wel
l ban
que
t (h
omes
tay
pare
nts
are
invi
ted
to c
eleb
rate
)
1pm
Dep
artu
re
by
Gre
yhou
nd b
us t
o B
risb
ane
Inte
rnat
iona
l ai
rpor
t
Hom
esta
y fa
mily
col
lect
stu
dent
s at
4pm
4p
m4p
mFl
ight
dep
artu
re t
ime
Eve
ning
Hom
esta
yH
omes
tay
Hom
esta
yH
omes
tay
Tour program example
International Study Tours at TAFE Queensland South West — 8
Quality Management and Continuous ImprovementAs a Registered Training Organisation (RTO), the Institute has implemented the Australian Quality Training Framework (AQTF) which is the set of national standards for providers of vocational education and training. These standards are incorporated into the Institute’s existing quality management systems through implementation of Institute policies, procedures and templates designed to assist the Institute manage, monitor and improve its delivery of vocational education and training.
Since January 1995 TAFE Queensland South West has maintained an externally certified Quality Management system to the International Standard for Quality Management AS/NZS ISO 9001.
As part of the Institute’s ongoing review of its quality management system the Quality Policy statement has been reviewed to ensure it aligns with the Institute’s current goals and objectives.
Quality
International Study Tours at TAFE Queensland South West — 11
Why partner with TAFE Queensland South West to deliver your study tours?We work with you to develop programs that help you meet your students’ needsWe listen to you to gain an understanding of your needs. Our Study Tour programs are developed in consultation with you and personalised for your establishment.
We fit in with youWe deliver tailored activities in our modern, fully equipped training premises. You nominate the delivery days, times and length of the activities.
We have the expertiseTAFE Queensland South West is the largest and most dynamic provider of vocational education and training in south east and south west Queensland. Our industry-experienced instructors will ensure that your students can participate in relevant first class activities.
Latest resourcesWe regularly update our training resources to include the latest, most relevant and best practice material possible.
You are our priorityTAFE Queensland South West allocates one team member as the main contact person for your organisation who deals directly with you and is personally responsible for addressing all training and related issues from delivery to finance and administration.
Regional strategic partners Toowoomba Regional CouncilToowoomba Chamber of Commerce and IndustryDepartment of Primary Industries and FisheriesDepartment of Employment, Economic Development and InnovationQueensland Department of Education and TrainingUniversity of Southern Queensland
Partnership
TAFE Queensland South West locations
BundambaCnr Mary & Byrne Streets, Bundamba Q 4304
Toowoomba100 Bridge Street, Toowoomba Q 4350
Customer Service Centre Phone 1300 914 754www.tafesouthwest.edu.au
CRICOS 02011C RTO 0526