integration of technology in business schools friday, november 7 9:30 a.m. - 10:20 a.m. room 304b...
TRANSCRIPT
Integration of Technology in Business Schools
Friday, November 7
9:30 a.m. - 10:20 a.m.
Room 304B
Track 5: Faculty Development, Support, and Training
Outline
– Why a Technology Forum for Business Schools?
– What is the Technology in Business Roundtable?
– TBSR Initial Activity – Survey of Business School IT Leaders
– Where Do We Go From Here?
Why a Technology Forum for Business Schools?
• Don Krueger, Chair TBS Roundtable and Director, Technology, Labovitz School of Business & Economics, U. Minnesota, Duluth
Why a Technology Forum for Business Schools?
• No organized community of practice for collegiate business school IT officers
• Communities of practice provide a setting in which many quality improvement activities take place– Benchmarking – Reality Check– Common Solutions “Best Practices”– Economies of Scale – Joint Efforts– Discussion with Peers
• You Asked for It– Initial response from survey of Business Schools
indicated an overwhelming interest.
What is the Technology in Business Roundtable?
• Mission:– “To meet the unique information technology
challenges faced by business schools by fostering collaboration among business schools and colleges technology leadership”
• Goals:– Improve overall quality of our technology efforts– Share best practices and network in an environment
of trust– Foster collaboration among technology leaders at
peer institutions
Vision: Business IT in Business Schools • Global Interactivity educational transformation• Interconnect with Enterprise collaboration &
SCM technologies• Example: Partnering with ERP vendor and B
Schools• Not Utopia but co-opetition
– Real estate, airlines, financial institutions…
TBSR Initial Activity – Survey of Business School IT Leaders
• Doug Lund, Director, Information Technology, Carlson School of Management, U. Minnesota, Twin Cities
TBSR Initial Activity – Survey of Business School IT Leaders
• Purpose:– Support IT decision making– IT Assessment – make sure we get it right– Background and Methods– Sent to the 408 AACSB-accredited business
schools– 44% response rate– 128 schools expressed interest in further
participation
Survey Results – Technology Priorities
109
67
56
52
43
42
38
31
23
10
0 20 40 60 80 100 120
# of Schools Responding (N = 163)
Active Directory
Wireless
Training
Cost Effective Mgmt
Distance Education
Security
Infrastructure
Strategic Planning
Funding
Curriculum Integration
Survey Results – Technology Challenges
61
57
51
46
41
41
38
37
31
29
24
17
0 10 20 30 40 50 60 70
# of schools responding (N = 163)
Incentives
Strategic Planning
Infrastructure
Cost Management
Distance Education
Faculty Funding
Training
Cooperation w/ Central IT
Support
Curriculum Integration
Security
Emerging Technologies
Survey Results – Current IT Activity in Support of Faculty
136
110
50
15
0 20 40 60 80 100 120 140
Number of Schools Responding (N = 163)
Curriculum Development for Distance Education
Faculty and Staff Training
Desktop and Software Support
Equipment Lease Programs
Survey Results – Emerging Technologies
135
126
96
90
62
35
0 20 40 60 80 100 120 140
Number of Schools Responding (N = 163)
Smartboards
Wireless
Laptops
Tablet PC’s
Personal Digital Assistants (PDA’s)
Streaming Multimedia
Survey Results – Distance Education Issues
90
68
59
57
55
54
34
17
0 10 20 30 40 50 60 70 80 90
Number of Schools Responding (N = 163)
Reliability of Technology
Cost of Distance Education
Overall Distance Education Strategy
Mixing Distance & Traditional Education in one course
Meeting student expectations for faculty access
Bandwidth Limitations
Unresolved issues of process
Eliminating duplicate effort for distance education
Survey Results –Student Fees
11.02%
0.00%
7.63%
0.00%
17.80%
4.88%
18.64%
21.95%
44.92%
73.17%
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00%
Percentage of Schools Reporting (N = 159)
76% - 100%
51% - 75%
26% - 50%
1% - 25%
No Fee
Stu
de
nt
Fe
e P
erc
en
tag
e o
f T
ota
l Re
ve
nu
e
Public Private
Survey Results – IT Employees
0.00%
2.38%
4.96%
7.14%
2.48%4.76%
1.65%
2.38%
19.01%
16.67%
65.29%
57.14%
6.61%9.52%
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
Percentage of Schools
51 - 100
26 - 50
16 - 25
11 - 15
6 - 10
1 - 5
No IT Employees
Nu
mb
er
of
IT E
mp
loy
ee
s
Private
Public
Survey Results – IT Planning
33.3%
55.4%
50.0%
53.7%
52.4%
60.3%
52.4%
49.6%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
Percentage of Schools responding Yes
IT Stategic Plan?
Separate IT Budget?
Fund Raising for IT?
New Tech Research?
Private
Public
Central IT Top 10 Issues
IT funding challenges
Admin/ERP
Security and ID management
Maintaining and upgrading NW and IT infrastructure
Faculty development, support, and training
IT Strategic planning
Web services/web based systems
Distributed learning / Teaching & Learning strategies
Enterprise-level portals
Online Student services
Business vs. Central IT
biz priorities Institutional strategic success challenges
curriculum integration IT funding challengescurriculum
integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Curriculum and faculty
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Money
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Planning
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Infrastructure
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Security
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Distance Education
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Central only
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management coop with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Business only
biz priorities Institutional strategic success biz challenges
curriculum integration IT funding challenges curriculum integration
funding Administrative systems / ERP Support
strategic planning Security and ID management
Cooperate with central IT
infrastructure network and infrastructure Security
security Faculty development, support, and training Training
dist ed IT Strategic planning faculty funding
cost effective mgmt Web services/web based systems cost mgmt
Training Distributed learning / T&L strategies distance ed
Wireless Enterprise-level portals Infrastructure
AD Online Student services strategic planning
Where Do We Go From Here?
• Maggie Jesse, Director, Stead Technology Services Group, Tippie College of Business, U. Iowa-Iowa City
Where Do We Go From Here?• Potential ways in which support for Business
School IT Issues can be addressed– Continued Surveys– Bring members together
• Through discussion forums• Direct contact
– Email, telephone, chat, video conference
• At Existing Forums– Educause, AACSB
• TBSR Annual meeting
– Web Site• Best Practices Database
– Working Groups
Potential Issues for Working Groups
• Central / Decentralized Relationship and Coordination– Business schools use business model
approach; they also tend to be:• Early adopters help in branding• Use IT to support the business of the business
school• Duplicate services when service issues arise• Build more of their own solutions• Central IT supports generic needs; business
school IT supports specific needs [that will become generic soon]
Where Do We Go From Here?
• Eric Alborn, Director, Instructional Technology, School of Business, UW-Madison
Potential Issues for Working Groups
• Support of Instructional Technology in Business Schools– Ensure IT to stands out attract top MBA
candidates– Go beyond standards and schedule of central
IT– Share IT positions with central IT vs. go it
alone
Where Do We Go From Here?
• Beth Wiebusch, Director, Computer Support, School of Business, UW-Madison
Potential Issues for Working Groups
• Emerging Technologies in Business Schools– Driving factor competitiveness; exceed
expectations of MBA students– Support IT that extends the reach
streaming audio/video for distance ed– Implement technologies that optimize the
business IT acumen of graduates– Learn from the pros in business; apply to the
business school• Georgetown U.
Where Do We Go From Here?
• John Carpenter, Chief Technology Officer, McDonough School of Business, Georgetown U.
Potential Issues for Working Groups
• Technology for Business School Buildings
Copyright Statement
Copyright Technology in Business School Roundtable, 2003. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the authors."