integration of services in cru’s 08 july 2013. integration of services in cru’s purpose the...

Integration of services in CRU’s

08 July 2013

Integration of services in CRU’s

Purpose•The status quo of hostels infrastructure and determine a way forward to improve same. •Unpacking the existing network and its capacity.•To determine the roles and responsibilities of other departments.

What should beReconsidering the approach on infrastructure upgrades .

Understanding the consequences and the burden to infrastructure through not responding thereof

Acknowledging the importance of co-ordinated response to this challenge.

Current Conjuncture

National Development Plan

Settlements’ Development TrajectorySettlements’ Development Trajectory

Quantity – “entrenched existing inefficient

settlement patterns”

“Quality and availability of service infrastructure … compromised by legacy of underinvestment in

infrastructure …”

Increased Densities & Increased Densities & ThresholdsThresholds

NATIONAL OUTCOMES 8 AND IT’S OBJECTIVES

• TO CREATE SUSTAINABLE HUMAN SETTLEMENTS AND IMPROVED QUALITY OF LIFE

• This will be accomplished through:– Accelerated delivery of housing opportunities– Improved access to basic services (Progress reported as part of

Outcome 9)– Efficient utilisation of land for Human Settlements development– Improvement of the property market

• Instruments– Social Housing: – CRU:– Institutional Subsidy– Private Rental

Background

• In 1994, 6 Hostels were transferred from the former Ningizimu town entity which was incorporated into the Metro.

• These hostels were in a state of disrepair with very little or no administration.

• The transfer included assuming responsibilities for the maintenance, revenue collection and converting existing hostels to CRU(family units)

…cont Background

• The incorporation was concluded in 1994 and the Housing department were involved in addressing the various challenges since that date.

• Another 4 hostels which were administered by the Provincial Department of Human Settlements were transferred to eThekwini Municipality in 2004.

• These hostels were also in a state of disrepair with little or no administration as per the previous 6.

• KK hostel was delayed and the transfer was effected in 2008.

…cont Background

• In a Council meeting held on the 30th March 2011 , a resolution was taken that all relevant departments align their approach to service delivery in Community Residential Units with their respective plans and budgets.

Council ResolutionIntegration of services in hostels

SummaryOccupants and Interventions

Name of CRU (Hostel)

Ward No. of beds

Reconciled legal tenants (signed lease agreements)

IllegalTenants (as per 2008 survey)

Interventions to date

Glebelands

76 11392

9000 8000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

Klaarwater 17 635 604 300 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

SJ Smith (Wema)

75 4148 2205 1500 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)


Ward No. of beds




Dalton 32 1499 1490 1000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

Thokoza 28 998 919 800 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)



Ward No. of beds




Kranskloof (KK)

20 10429 9335 9000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

Umlazi T 89 7722 6981 8000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)



Ward No. of beds




KwaMashu 39, 40 18940 9500 64000 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

Jacobs 75 1200 1089 800 •Hostels converted to CRUs. •Billing linked to RMS•Routine maintenance•Administration effected (for all CRUs)

TOTALS 11 56 963 41 123 93 400


Revenue Collection per annum (all Hostels)

Financial Year

Revenue raisedRm

Revenue collectedRm

Percentage of collection

Overall Deficit per annumRm

2009/2010 29988113 2265971.00 8% 102,015,2642010/2011 28590716* 7832978.20 27% 174,776,6412011/2012 26365166* 7404465.00 28% 189,002,6142012/2013 35881520 6560074.54 18% 179,806,550

* Reasons for decrease in revenue raised:•Write-off of arrears and decrease of rental by R10 in all categories, •Number of tenants increased as new blocks were built,•All tenants not yet registered, due to various political problems at Hostels

15

DELIVERY TO DATE

Financial Year Programme SHI’s Blocks Units RC (mil)

2007/08 ISHP I 3 4 1698 R 102.2

2008/09 ISHP II 2 4 1893 R 235.1

2009/10 ISHP III 5 9 1807 R 239.8

2010/11 SHIP 1 4 5 1050 R 141.4

2011/12 SHIP 2A 4 5 2640 R 331.2

2012/13 SHIP 2B 5 / 4 PS 12 1487 R 193.6

39 10575 R 1243.3

Progress of departments involved

• Water Services:• Work to be done• ageing

infrastructure, new infrastructure on main lines, water losses, installation of water meters.

• Sanitation Services:

• Work to be done• collapsed sewer

lines. • Removal of bucket

toilets.• Installation of

ablution facilities in informal settlements

• Upgrading of existing and maintenance of sewer lines


Progress to date from line departments

• Water and sanitation department

Work done• Installed new water mains in KwaMashu, Umlazi T, and Kraanskloof (KK).• Installed water meters at Glebelands, Umlazi T, KwaMashu (in progress)

and KK. • Outstanding • Individual meters installed but not being read. Cost of consumption borne

by Housing. • Meter installation in certain hostels outstanding. • Sanitation upgrade not yet effected in all hostels. Implication of sewer

spillage and health problems.

• Business support• Work to be done• Regularise informal trading• Manage formal training and

infrastructure• Enforcement of bylaws


Business support

Work done

• Consultations and investigation done

Outstanding

• No budget prioritisation

• Regularisation of formal and informal business and bylaw enforcement.

• Engaging with informal business stakeholders in taking over the administration as done in other Council owned businesses.

Linking with Real Estate on commercial properties.

…cont Progress to date from line departments

• Parks Department• Work to be done• Grass cutting• Maintenance of public open

spaces• Management of community

facilities (halls, sports fields and swimming pools).


PARKS DEPARTMENT

Work done• Grass cutting in certain hostels.

Outstanding• Grass cutting in Jacobs, KwaMakhutha and Umlazi T.


• DSW• Work to be

done• Collection of

waste and removal.


DSW

Work done• Waste collection from the skips • Distribution of refuse bags

Outstanding• litter picking- awaiting commencement of new CBCs on

the ground.


Electricity

Work to be done• Upgrading of existing

infrastructure,• Installation of electricity meters• Disconnection of illegal

connections • Administering meters.• Interim services to informal

settlements• Maintenance of street lighting

within hostels


Electricity• Work done: • Consultations have occured to discuss interventions, but no physical

interventions to date.

Outstanding• Funding prioritisation• Disconnection of illegal connections.• Upgrading of electricity infrastructure to required standard• Install and maintenance of street lights• Install and maintenance of electricity prepaid meters.


Treasury

Work to be done• Administer billing and debt

management as per private sector norm,

• Cashering function• Funding provision

Legal Services

Work to be done

Sanction for non-payment i.e summons and evictions etc


• Treasury

• Work done

• Billing

• Cashering facilities in certain hostels

• Outstanding

• Cashering facilities in other hostels

• Debt management at hostels

• Deliver of bills in line with private sector norm

• Dedicated Funding for interventions


LEGAL DEPARTMENT

No work done.

Outstanding:• Expected to assist on legal action regarding the invasion

of buildingsAction against rent defaulters.


• Coastal and Drainage

• Work to be done• Upgrading of

existing infrastructure,

• Management and maintenance of streams

• Unblocking and maintenance of existing systems


ROADS and STORMWATER DEPARTMENT

Work done• Maintaining roads at SJ Smith,KwaMakhutha, KwaMashu, Glebe,

Jacobs and Kranskloof • Repair potholes as part of the clean –up campaign• Cleared storm water drains at Glebelands

Outstanding• Widening of roads in all hostels• Routine maintenance of existing roads• Stormwater upgrade in all hostels• Block stormwater drains to be cleared in certain hostels


Roads maintenance

Work to be done• Upgrade and maintain

existing roads

Architectural Division

Work to be done• Attend to all internal electrical

maintenance problems.

Planning (Env. & Bio-diversity)

Work to be done• Enforcement of bylaws in

conservation spaces


Real Estate

• No work done

Outstanding• Taking over non-residential sites, to respective

departments• Administer sale of land within hostels


• Security Management• Work to be done• Management of access

control.• Attend to block invasions

• Metro Police• Work to be done• Enforcement of bylaws• Attending to illegal

activities i.e drug abuse, liquor sales and other activities.


Status report of Clean-up campaign

Clean-up campaign was conducted at the

following Hostels :

• Jacobs

• Wema/ SJ Smith

• Glebelands

Jacobs Road Hostel• Road infrastructure was damaged during construction of new

complexes• Millings from our rehab programme used to improve the

existing surface• The ripping and leveling with millings is 80% completed• Stormwater cleaning programmed for Monday 24 June 2013• Raising of services programmed for Monday 24 June 2013• Containers not removed, causing an obstruction to a section of

the works on the road path

Jacobs Road Hostel

Wema/SJ Smith Hostel

Before

•400m² of surface repairs was identified•120m² sidewalk repairs was identified•12 damaged manholes, sewer, stormwater, electricity, Telkom•Stormwater blockages on main pipes to be cleared•Internal stormwater blockages to the mains to be cleared Current Status Quo

•300m² surface repairs completed approx 75% completed•100m² sidewalk repairs completed – 80 % completed•6 manholes repaired -- 50% completed•Stormwater blockages --- Programmed for Monday 24 June 2013

Wema SJ Smith Hostel

Glebelands Hostel

• All kerbs and channels have been trimmed and cleaned

• All blocked inlets have been cleared and damaged Stormwater infrastructure repaired

• Removed rubbish from illegal dump site

• All potholes have been repaired – In general the road network is in good condition

Glebelands Hostel

Broad challenges in hostelsChallenges Response

Sustainability – high deficit arising from low rentals and unaccounted consumption,

Reduce unaccounted lossesGrant funding adjustment of rentalsCo-ordinated planning

Over-crowding – shortage of family units- due to limited funding.

Acceleration of upgrade and construction of new units. Alignment with other greenfields projects. Additional funding request from PDOHS.

Political dynamics Intervention from EXCO

Health and safety Involvement of DCM social services and Provincial health department and SAPS

…cont Broad Challenges in Hostels

Challenges Response

Inadequate Funding – capital and operational

Application for Grant funding from National and Provincial department of Human Settlements. Adjustment of rentals over a phased period. Alignment of council budgets.

Socio-economic factors (illegal landlording)

Blitz by SAPS and Metro Police. Intervention by community participation and social workers.

Refusal to pay rentals Masakhane campaign. Legal action for non-payment Sanction of servicesRegularisation process

THE END

integration of services in cru’s 08 july 2013. integration of services in cru’s purpose the...

Documents

hostels infrastructure

existing hostels

crus purposethe

infrastructure upgrades

housing department

sustainable human settlements

service delivery

bedsreconciled legal