integrated qa planning in pip-ii - indico.fnal.gov · –consumer quality & supply chain...
TRANSCRIPT
In partnership with:
India/DAE
Italy/INFN
UK/STFC
France/CEA/Irfu, CNRS/IN2P3
JEMILA ADETUNJI
P2PEB Meeting
14MAR2019
Integrated QA Planning in PIP-II
• About Me
• Quality Management in PIP-II
• Special Aspects of PIP-II
• Key Elements of the PIP-II QA Plan
• QA Planning with Partners
• Partner Collaboration and Oversight Planning
• Incorporated Lessons Learned
• The Path Forward
Outline
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2019
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• Jemila Adetunji – PIP-II QA Manager
– 15+ years working in various quality-related roles
• 9 years in Consumer Goods and Manufacturing/Operations
– Quality Management / ISO Program Maintenance
– Quality Assurance / Quality Control
– Consumer Quality & Supply Chain Quality
• 3.5 years in Technological Services
– Quality Assurance / ISO Program Implementation & Maintenance
– Quality Planning
– Project Quality
• 5 years at Fermilab
– Quality Management: Head of Quality Assurance
– Project Quality : 413 Project Quality Support
About Me
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• Robust Quality Management is essential to the success of the PIP-II
Project.
• Quality Assurance is a management system to plan, perform, assess and
improve work.
– We should never just assume that the things we buy or build will meet
specifications – despite previous experience.
– Building an experiment that achieves our objectives requires quality
and verification testing to be fully integrated into the design,
fabrication, procurement, and in-kind contribution processes from the
beginning.
– QA requires investment in resources (money, time, people, and tools),
therefore, it must be adequately integrated in Project planning from the
beginning
• It costs more to build a substandard product than one that meets
requirements.
• Early detection and communication of issues saves money and time.
Quality Management in PIP-II
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• PIP-II is the first DOE Accelerator Project with significant
international in-kind contributions and work is spread across
multiple continents in a variety of venues.
– Transportation of critical components, such as cryomodules will
be challenging.
• Critical in-kind contributions from International Partners
creates several interfaces.
• The Project requires a thoughtful and collaborative approach
to roles and responsibilities with Partners.
– It is imperative to find the right balance of collaboration.
• A collaborative, graded approach to QA will be applied to
ensure requirements can be consistently and sufficiently met
throughout the project lifecycle.
Special Aspects of PIP-II
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• Roles & Responsibilities
• Communication Planning
• Training & Qualifications
• Graded Approach
• Quality Improvement & Lessons Learned
• Documents, Records, and Configuration Management
• Performance Criteria
• Procurement (FRA vendors/subcontractors)
• Inspection and Acceptance Testing
• Work Processes and Control
• Software Quality Assurance
• Handling, Storage, Transportation
• Assessments
• QA Planning with Partners
Elements of the PIP-II QA Plan
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QA Planning with Partners
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Partner QA Plans
• At minimum, the Partner is required to submit a detailed
Quality Assurance Plan in alignment with the PIP-II QA Plan.
• It is imperative that the PIP-II Project and Partners conduct
sufficient collaboration to build confidence that components
and systems will perform as intended as per specifications
and requirements.
• Partners, as well as the vendors and institutions with whom
they work, should demonstrate the ability to minimize process
variation via reliable, repeatable, and documented processes.
Parts, components, equipment, structures, and/or assemblies
must meet expectations throughout the expected lifetime.
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Partner QAP: Roles, Responsibilities, and Authorities
• The Partner should describe roles, responsibilities, and authorities relating to the PIP-II Project which should include the responsibilities for (as applicable):– quality
– project deliverables– design
– procurement
– incoming inspection– fabrication / assembly
– in-process inspection
– acceptance testing– storage
– shipping/transportation
– final acceptance testing
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Partner QAP: PIP-II Deliverables
• The Partner should describe the specific deliverables for the
PIP-II Project in their QA Plan, per the specified scope of
work.
• The Partner should also include the method for managing
delivery schedules and the responsibility for communicating
critical events (e.g. change in fabrication site or
manufacturing facility, changes in critical equipment) that
could significantly impact or cause changes to the scope or
performance of the deliverables and/or the delivery
schedules.
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• The Partner is strongly encouraged to follow the
Communications Plan articulated in the Project Planning
Documents that describes the methods of communication to
be utilized while conducting PIP-II work.
– For example, meetings held with the PIP-II Project team and the
method that shall be used to provide notification of issues,
nonconformances, or changes to the design, fabrication,
assembly, key personnel, location of fabrication/manufacturing,
transportation method, vendors or suppliers.
• Effective and adequate communication on all sides is the
foundation of collaboration and success.
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Partner QAP: Communications Plan
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Partner QAP: Competence, Training, and Awareness
• The Partner should have trained and qualified personnel
assigned to work relating to the PIP-II Project.
• The Partner should have adequate verification methods to
ensure that only adequately trained, qualified, and certified
personnel are assigned to work relating to PIP-II Project,
including personnel at third party vendors or other institutions.
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Partner QAP: Design and Configuration Management
• In instances where the Partner has design responsibilities, the Partner
should describe associated roles/responsibilities relating to the design
of the PIP-II Project deliverable as defined by the Fermilab PIP-II
team.
• The Partner should include the description of the methods used to
assure PIP-II requirements are met throughout each phase of the
design.
• The Partner should also have an established design process and
design change control procedures, including the implementation and
verification of the change.
• If third party vendors or institutions are used by the Partner to fabricate
components or provide a service relating to design for PIP-II, the
Partner should be able to provide the PIP-II Project with the processes
for communicating design requirements and design changes to the
vendor and corresponding plans to assure compliance to
requirements.14 March 2019J. Adetunji | P2PEB Meeting13
Partner QAP: Design and Configuration Management
• Any changes to the design must be submitted to the Fermilab
PIP-II Team for evaluation through the change control
process and decision to approve prior to proceeding.
– This process is described in the PIP-II Configuration
Management Plan.
• Agreed alignment is necessary for the International Codes
and Standards requirements for components or systems
fabricated by the Partner or third-party vendor or institution.
• Any deviations from Fermilab requirements or standards will
be managed on a case-by-case basis and approved by the
Fermilab .
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Partner QAP: Design Verification and Validation
• The Partner should have an established process for the
verification and validation of designs via the development of a
Design Verification and Validation Plan.
• The Fermilab PIP-II Team and the Partner should
collaboratively define the components of the Design
Verification and Validation Plan which may include:
– Requirements Traceability
– Design Failure Mode and Effect Analysis (DFMEA)
– Evaluation Criteria
– Test Procedures
– Test Records
– Qualification Tests
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Partner QAP: Vendor/Supplier Management and Assurance
• The Partner should have processes for procuring/receiving parts, components, and services from suppliers, vendors, and other institutions to ensure all technical, safety, and quality requirements can continuously be met.
• If multiple vendors or institutions are used, the vendor/institution oversight management processes used for each vendor or institution should be defined. *interface management is key*
• The Partner should also include a description of how issues and nonconformances that occur at the third-party vendors and institutions are managed.
• All issues and nonconformances should be communicated to the PIP-II L2/L3 Manager for awareness, impact/risk analysis, and aligned corrective action planning.
• The Partner is strongly encouraged to communicate all decisions relating to changes in suppliers, vendors, facilities, or institutions during PIP-II work, including the reasons and associated impact or risks relating to the change (e.g. performance, quality, schedule).
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Partner QAP: Manufacturing Inspection Plans (MIPs)
• The Partner should establish and submit Manufacturing
Inspection Plans (MIPs). The MIPs are developed to ensure
that inspection requirements are properly incorporated into
fabrication processes. The plans are should be reviewed and
accepted by the respective PIP-II L2 Manager to ensure all
critical elements are incorporated and agreed upon.
• All nonconformances or issues occurred during fabrication by
the Partner or third-party vendor or institution are to be
communicated to the PIP-II L2/L3 Manager as soon as they
are identified.
• Details are provided in the PIP-II QA Plan.
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Partner QAP: Product Acceptance
• The Fermilab PIP-II Team and the Partner will collaboratively establish methods for evaluating the acceptance of components or services from vendors or institutions. If there are multiple levels of acceptance throughout the supply chain, a Product Acceptance Plan must include the acceptance criteria established with each vendor and institution.
• When items and processes do not meet acceptance criteria, these deficiencies will be documented in nonconformance reports (NCR) and dispositioned. The NCRs help facilitate communication of the issue.
• Corrective action documents are included as a part of test documentation. When deficiencies have been corrected, retesting is performed to verify that acceptance criteria are met or agreed resolution is achieved.
• All* deficiencies identified at partnering institutions or vendors shall be immediately communicated to the appropriate L2/L3 Manager for impact analysis and corrective action planning.
– *If there is a need to define major and minor deficiencies, this will be collaboratively done with the Partner for full alignment in terminology.
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Partner QAP: Control of Nonconformances
• The Fermilab PIP-II Team and the Partner will collaboratively establish
methods for effectively identifying, controlling, documenting, and
communicating nonconformances identified throughout the entire
lifecycle of the component, system, or service within their scope of
work, from design to fabrication to shipment to Fermilab.
• Nonconformances should be documented in the corresponding
Manufacturing Inspection Plans.
• Nonconformances should be immediately communicated to the
respective L2/L3 Manager, identified, and tracked through closure. All
corrective action plans and timelines for resolution shall be agreed
upon with the respective L2/L3 Manager.
• The communication of nonconformances can result in important
discussions on impact/consequence, acceptability, and resolution.
• A formal procedure for nonconformance handling in the Project will be
established.
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Partner QAP: Document and Data Management
• The Partner should: – have an established process for document and data
control plan for review and concurrence. This process
should adhere with the requirements established in the
PIP-II Document Management and Control Plan.
– describe how documents are controlled, how changes to
documents are managed, and the method for integration
into associated processes relating to the PIP-II scope of
work.
– provide assurance that the most current and approved
documents or designs are referenced throughout the
design, fabrication, transportation, and delivery processes.
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Partner QAP: Feedback & Continuous Improvement
• The Partner is strongly encouraged to actively participate in
PIP-II processes for continuous improvement such as
assessment activities and lessons learned. The identification
of process improvements, root causes from
nonconformances, opportunities for improvement should be
communicated to the PIP-II Project for input into the PIP-II
Lessons Learned Process.
– The Partner is encouraged to actively participate in assessment
activities either initiated by the PIP-II Project or by the Partner
as a preventive or corrective measure.
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Other important topics for the Partner QA Plans
• Software Quality Assurance
– The Partner is strongly encouraged to follow the Software
Quality Assurance processes highlighted in the PIP-II QA Plan.
If software is developed, procured, or used for any aspect of the
PIP-II Project, specific controls must be established.
• Component Handling, Storage, and Transportation
– Inevitably, the Partner will store components or assemblies prior
to shipping to Fermilab, which may include the storage at a
third-party vendor or institution.
• Measuring & Test Equipment (Calibration)
– Process for controlling measuring and equipment used for
inspections and testing should be calibrated and maintained.
Traceability and accountability of this equipment is imperative.
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PIP-II Partner Collaboration & Oversight Planning
• PIP-II is an intricate project with significant in-kind
contributions from International Partners who may have
established processes that will be used to perform the work
under their scope for the PIP-II Project or developing
processes amid prototyping activities.
• It is imperative that the PIP-II Project and Partners have
confidence that all work performed for the PIP-II Project will
meet requirements and expectations.
• Any sound Quality Assurance Program includes elements of
oversight over processes and individuals performing work for
the Project. This is especially critical in instances where the
work is performed outside of the organizational structure.
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PIP-II Partner Collaboration & Oversight Planning
• It is the responsibility of the L2 and L3 Manager to devise an
oversight plan in conjunction with the Partner.
• The ultimate goal of this oversight plan is to ensure all
stakeholders are aligned with key activities, when they will
occur, and the results of the activity to foster and facilitate the
partnership and communication.
• As previously noted, varying levels of in-process inspection
and verification testing are critical to ensuring the final
product, component, or service will meet requirements.
• Interface Management is critical (people and systems).
• This also applies to the Partner’s oversight of their vendors
and collaborators.
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PIP-II Partner Collaboration & Oversight Plan
• The collaboration & oversight plans will include the following elements:
– Activity (e.g. procurement, design change approval, readiness
reviews, hold/witness points, critical meetings)
– Source Document (e.g. link to requirement/specification, MIP, and/or
procedure)
– Where activity will take place (e.g. at Partner or Remotely)
– Responsible Person(s) to perform the activity (e.g. L2M/L3M, Field
Engineer, SME)
– Results of activity (e.g. link to specification and MIP)
– Signature by L2M/L3M/Sub-Project Manager
– Signature by Partner Sub-Project Coordinator
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Incorporated Lessons Learned
• Incorporating lessons learned from experts and various previous
experiences is also critical to the success of the Project.
• A few examples include, PIP-II -
– has incorporated prototyping to reduce technological risks.
– has included the requirement to develop Transportation Plans and
included Transportation Readiness Reviews to the PIP-II Technical
Review Process.
– will add a Logistics Manager to the Project team to work
collaboratively with the laboratory’s Import/Export Compliance
Manager.
– will add dedicated quality resources to support L2 Systems with
quality plan implementation.
– is establishing clear roles and responsibilities for requirements
verification and acceptance procedures in collaboration with
Partners.
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The Path Forward
• March – April 2019:
– Partners to review DRAFT PIP-II QA Plan and identify
respective processes/procedures that align with PIP-II QA Plan.
• April 2019:
– Fermilab PIP-II Team to visit Partners in late April 2019 to
discuss approaches to align with QA Plan and other Project
Management documents.
• May – July 2019:
– Partners to create DRAFT QA Plans for their respective PIP-II
scope of work and submit to Fermilab for collaborative iteration.
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