Integrated Management of Public Cleanliness in Singapore

National Environment Conference

20 June 2012 Brunei Darussalam

Pang Fung Yin (Dr) Head/Central Regional Office

Environmental Health Department National Environment Agency (NEA), Singapore

Singapore in the 60s and 70s

2

Singapore Today

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How did we improve Public Cleanliness in Singapore?

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5

INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS

KEY

MEA

SUR

ES Penalty Review Bin Placement

& Design Target Group Cleaning Standards

Incorporating Technology Enhancing

Professionalism

Outreach Mechanisation

Audit Performance

INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION

FINE

CORRECTIVE WORK ORDER

NATIONWIDE

DISTRICT BASED

KEY

CO

MPO

NEN

TS

CLEANING REGIME

ENFORCEMENT REGIME

SURVEILLANCE

EQUIPMENT & MACHINERY

TECHNOLOGY

Enhanced Enforcement

Special Cleaning Area Motivational Factors

MONITORING TOOLS

FEEDBACK/ GROUND OBSERVATION

SURVEYS

LITTERING BEHAVIOUR STUDY

Multi-pronged Approach

INFRASTRUCTURE GROUND OPERATIONS PUBLIC EDUCATION

6

INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS

KEY

MEA

SUR

ES

Penalty Review Bin Placement & Design

Target Group Cleaning Standards

Incorporating Technology Enhancing

Professionalism

Outreach Mechanisation

Audit Performance

INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION

FINE

CORRECTIVE WORK ORDER

NATIONWIDE

DISTRICT BASED

CLEANING REGIME

ENFORCEMENT REGIME

SURVEILLANCE

EQUIPMENT & MACHINERY

TECHNOLOGY

Enhanced Enforcement

Special Cleaning Area Motivational Factors

MONITORING TOOLS

FEEDBACK/ GROUND OBSERVATION

SURVEYS

LITTERING BEHAVIOUR STUDY

Multi-pronged Approach K

EY C

OM

PON

ENTS

Towards mechanization

Infrastructure

Incorporating technology To enhance efficiency of enforcement, each officer is issued a PDA since 2004

To enhance cleaning efficiency & reduce the dependency on labour

Use of Junction Eye Systems to provide us with clear real time video images of the cleanliness of selected areas

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Camera mounted sweepers

Video Surveillance

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E-reporting Inspection module Field Asset Management

Tracking of contractor via GPS In-vehicle mounted camera

Infrastructure Incorporating technology – building new audit system

Scrollable Navigation bar 9

Infrastructure Incorporating technology

The general public can take pictures of dirty public areas and feedback directly to NEA

10

INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS

KEY

MEA

SUR

ES

Penalty Review Bin Placement & Design

Target Group Cleaning Standards

Incorporating Technology Enhancing

Professionalism

Outreach Mechanisation

Audit Performance

INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION

FINE

CORRECTIVE WORK ORDER

NATIONWIDE

DISTRICT BASED

CLEANSING REGIME

ENFORCEMENT REGIME

SURVEILLANCE

EQUIPMENT & MACHINERY

TECHNOLOGY

Enhanced Enforcement

Special Cleaning Areas Motivational Factors

MONITORING TOOLS

FEEDBACK/ GROUND OBSERVATION

SURVEYS

LITTERING BEHAVIOUR STUDY

Multi-pronged Approach K

EY C

OM

PON

ENTS

Public cleaning in Singapore is divided into five regions and expressways

Most the areas outsourced to cleaning contractors

Work with event organizers (e.g. F1, Marathon Runs, National Day Parrade)

SWRO

NWRO

NERO CRO

SERO

Expressways

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Overview of Public Cleaning

Scheduled Work

Ad-Hoc / Emergency work

Cleaning methods Mechanical Manual Litter Picking

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Department of Public Cleanliness (DPC)

Consolidate contracts from all

agencies which manage public

cleaning of public areas

Build a One-stop Call Centre for all

cleanliness related feedback

Enhance infrastructure to

encourage socially responsible behaviour

PUB

NParks

HDB URA

SLA

JTC

LTA NEA

Integration of Public Cleaning

13

INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS

KEY

MEA

SUR

ES

Penalty Review Bin Placement & Design

Target Group Cleaning Standards

Incorporating Technology Enhancing

Professionalism

Outreach Mechanisation

Audit Performance

INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION

FINE

CORRECTIVE WORK ORDER

NATIONWIDE

DISTRICT BASED

CLEANSING REGIME

ENFORCEMENT REGIME

SURVEILLANCE

EQUIPMENT & MACHINERY

TECHNOLOGY

Enhanced Enforcement

Special Cleaning Area Motivational Factors

MONITORING TOOLS

FEEDBACK/ GROUND OBSERVATION

SURVEYS

LITTERING BEHAVIOUR STUDY

Multi-pronged Approach K

EY C

OM

PON

ENTS

14

Target Groups

Nationwide District Based

Patrons of Public Premises

Participants of National Events

Smokers

Youths

Mothers (as influencers)

Grassroots/ Residents

Community Events

Public Education – 3P Partnerships

Promote Commitment and Joint Ownership with 3P Partners

Public Government

Agencies

Private Professional Associations

Service Providers

People Grassroots Organisations

Volunteer Groups

South West Central

South East

North East North West

Public Education – Five Districts

Past campaigns

Recent Campaign

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Public Education – National Campaigns

http://www.publichygienecouncil.sg/

Public Education – Sociological Study (2009)

Results from the Sociological Study helped to form the Anti-Littering Campaign (Launch in June 2010)

Adopt a more Integrated Strategy

Increased visibility of enforcement Comprehensive review on provision/placement of litter bins More targeted public outreach and education efforts

Enforcement

Education

Infrastructure

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Public Education – Sociological Study

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Public Education

Formation of Litter-Free Ambassadors

New Challenges

0 2000 4000 6000 800010000

12000

1960

1970

1980

1990

2000

2009

1030

1776

2874

5334

9244

11947

More graduates over the years..

Internet Users (People with access to the Internet)

High Internet Use

Better Education

Growing Cosmopolitan Population and Changing Demographics

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Rising public expectations

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INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS

KEY

MEA

SUR

ES

Penalty Review Bin Placement & Design

Target Group Cleaning Standards

Incorporating Technology Enhancing

Professionalism

Outreach Mechanisation

Audit Performance

INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION

FINE

CORRECTIVEWORK ORDER

NATIONWIDE

DISTRICT BASED

CLEANSING REGIME

ENFORCEMENT REGIME

SURVEILLANCE

EQUIPMENT & MACHINERY

TECHNOLOGY

Enhanced Enforcement

Special Cleaning Area Motivational Factors

MONITORING TOOLS

FEEDBACK/ GROUND OBSERVATION

SURVEYS

LITTERING BEHAVIOUR STUDY

KEY

CO

MPO

NEN

TS

Regular Reviews To Stay Relevant

A Clean and Healthy Environment

22

Thank you

Pre-Test Materials/ Pilot Initiatives

Understand the Ground Situation

Identify Key Message, 3P Partners &

Means of Outreach

Roll-Out Programmes (with 3P partners)

Identify Key Target Groups

Review Programmes

PLANNING IMPLEMENTATION

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3

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5

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Developing Outreach Programme

Key Consideration – Land Scarcity • Recycling reduces need for incineration plant & landfill Overall Recycling Rate: 58% • Sustainable Singapore Blueprint - 65% by 2020, 70% by 2030 Key Programmes • National Recycling Programme (HDB and landed) • Mandatory provision of recycling receptacles for condominium • School Recycling Corner Programme • Recycling programme for JTC industrial estates • Singapore Packaging Agreement Land for Recycling Companies • Sarimbun Recycling Park

NRP – Door-to-door collection

New Centralised Recycling Depository School Recycling Corner

Programme

Recycling Week Singapore Packaging

Agreement

Waste Minimisation & Recycling

http://app2.nea.gov.sg/topics_waste.aspx