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Installation and setup guide

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Page 1: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

Installation and setup guide

Page 2: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Table of Contents

Prerequisites ...................................................................................................................................................... 3 Software ......................................................................................................................................................... 3

Niklas .......................................................................................................................................................... 3 Kaba ........................................................................................................................................................... 3 Milestone .................................................................................................................................................... 3

Hardware ........................................................................................................................................................ 3 Access Codes ................................................................................................................................................ 3

Sentinel plug-in installation for Kaba EXOS ...................................................................................................... 4 Creating an access control system in Milestone ............................................................................................... 5

A. MAC address ............................................................................................................................................. 5 B. Language selection.................................................................................................................................... 5 C. NIKLAS activation license ......................................................................................................................... 5 D. Exos Datapoint Server address ................................................................................................................. 6 E. Exos Datapoint Server port ....................................................................................................................... 6 F. / G. Encrypted password recovery for Exos Datapoint Server .................................................................. 7 H. / I. / J. SQL server address, user name and password ............................................................................. 7 K. Connection timeout .................................................................................................................................... 8

Setup guide ........................................................................................................................................................ 8 Configuration check ....................................................................................................................................... 8 Associating cameras ...................................................................................................................................... 9 Development property panel activation .......................................................................................................... 9 Surveillance map configuration .................................................................................................................... 10 Doorbell and integrated access request notifications configuration ............................................................ 10

Binary input configuration in Kaba Exos 9300 ......................................................................................... 10 Refreshing the configuration .................................................................................................................... 11 Associating cameras to door bells ............................................................................................................ 12 Configuring access request notifications on Milestone XProtect Corporate or Expert ............................ 12 Configuring access request notifications on Milestone other versions of XProtect ................................. 13 Testing the door bells ............................................................................................................................... 14

Configuring the alarms ................................................................................................................................. 15 Alarm acknowledgement check ................................................................................................................... 16

Page 3: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Prerequisites

Software

Niklas

Installation software for Sentinel Exos by Niklas

Kaba

Server with a functional installation of Kaba exos 9300

Graphic application licence for Kaba exos 9300

Kaba exos 9300 version later or equal to 3.1.0

Milestone

Milestone XProtect version 2014 or later

Compatible product (see information bellow)

Hardware

Windows 64 bits

IP connection between Milestone and Kaba Exos 9300 server (unless they are both on the same

server)

Licenses and Access Codes

Niklas activation license for Sentinel Exos (see page 5)

Milestone access control license with the right number of licensed doors.

Access codes of a Milestone administrator account

Access codes of a Kaba exos 9300 administrator account

Access codes of a SQL server administrator account where the Kaba exos 9300 databases are

stored

Page 4: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Sentinel plug-in installation for Kaba EXOS

Start by running the provided installer “SentinelExos_Installer” on the server hosting the Milestone

Management server. Once you get to the “Installation Folder” section, the installer should find the right path

automatically. If this is not the case, please select the MIPPlugins folder of the Milestone Event Server. The

default path is “C:\Program Files\XProtect Event Server\MIPPlugins ”.

The installer will stop the “Milestone XProtect Event Server” service, copy the files and then it will attempt to

restart the service. If the service doesn’t restart, it probably wasn’t running in the first place. You need to

change the account of the “Milestone XProtect Event Server” service. To do this, find the service in the

“Windows Services” list, go in the service’s properties and change the account to the “Network service”

account that can be found in the advanced sub-section. The service should be able to start now. If this step

was necessary, please re-run the installer.

Page 5: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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A

B

C

D

E

F

G

H

I

J

K

Creating an access control system in Milestone

Once the plug-in has been installed and Milestone’s event server service is started, add a new Milestone

access control system by opening the “Milestone Management Client”, clicking on the “Access Control” tab

and adding a new access control system.

A. MAC address

This field displays the MAC address required for a Niklas activation license request.

B. Language selection

This field allows you to select the plug-in’s language. ENG for English, FRA for French. This can be changed

at any time by refreshing the configuration with a different value.

C. NIKLAS activation license

This license can be obtained by making a request through our website.

http://www.niklas.ch/support.html

The message must contain:

The name of the plug-in (Sentinel Exos, Sentinel Flex, …)

Name, Forename, Company name and email address.

The MAC address of the server hosting the Milestone Management Server (Field “A”)

The Milestone license currently in use (see retrieval examples below).

Page 6: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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For Milestone XProtect Corporate or Expert:

Other XProtect products:

D. Exos Datapoint Server address

The IP address of the server hosting the Kaba Exos 9300 services. If you have the Kaba Exos 9300 services

and the Milestone Management Server on the same server, simply put in “localhost”.

E. Exos Datapoint Server port

By default, the port number is 1005. If you have manually changed this port number to another value, enter

the actual port number in this field.

Page 7: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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F. / G. Encrypted password recovery for Exos Datapoint Server

To initialize the connection to the Kaba Exos 9300 DataPoint Server, you must first recover a user name

along with its encrypted password.

1. Open the Kaba Service folder, by default located at “C:\Program Files

(x86)\Kaba\Exos9300\Services”

2. Find r9dpserv.exe (Don’t run it just yet)

3. Open the task manager, find the r9dpserv.exe process and kill it.

4. Now run r9dpserv.exe as administrator (right click -> Run as administrator)

5. You should see a dialog window appear. If it doesn’t, it means you haven’t run r9dpserv.exe quickly

enough after having killed the process. If that’s the case, please try again.

6. Log into the Kaba System Management client with an administrator account.

7. Once you have been logged in, the user name and encrypted password will show in the dialog

window. Save this encrypted password and/or copy it directly into the “G” field.

H. / I. / J. SQL server address, user name and password

Get the SQL server address and account information used by the Kaba Exos 9300 services. If you have

trouble finding this information just use an account that has full administrator rights. The Sentinel plug-in will

only read from the SQL database. It never writes or modifies anything contained inside.

Page 8: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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K. Connection timeout

This field determines after how much time (in seconds) the Sentinel plug-in will consider that a connection to

the Kaba Exos 9300 Datapoint server or the SQL server has been lost.

Setup guide

Configuration check

As soon as all the fields have been properly filled, you may click the “Next” button to start the plug-in. If the

license is not valid or the plug-in can’t connect to the Datapoint or SQL server, an error message will appear.

If the configuration retrieval has succeeded, you will see a list showing all the doors and card readers used

by your access control system.

Page 9: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Associating cameras

This step allows you to associate cameras to the card readers of your access control system. You may also

configure these setting later on.

Development property panel activation You can activate the development property panel in the Milestone Management client’s options. This panel

allows extra features for the configuration of your Sentinel plug-in.

Page 10: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Surveillance map configuration

Milestone’s 2014 Smart Client allows you to integrate all of your access control system’s elements onto a

surveillance map. Open the 2014 Smart Client, go to the “Live” section and click the configuration button.

Drag & drop a “Map” element inside a view container and select an image for your map. You can add doors,

door controllers, card readers, communication hubs and servers with the integrated tool.

Doorbell and integrated access request notifications configuration

Sentinel allows you to configure binary inputs used in the Kaba Exos 9300 access control system to show

automatic access request notifications when “door bells” are pressed.

Binary input configuration in Kaba Exos 9300

Add binary inputs on “iDML’s” or on “Access Manager’s”

Page 11: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Configure the binary input. The name you choose for the binary input will be same in the Sentinel plug-in

properties panel.

Refreshing the configuration

If you add or remove element to/from the Kaba Exos 9300 access control system you mush refresh

Sentinel’s configuration. This is done by clicking the “Refresh Configuration” button in the General settings

tab of the properties panel of the Sentinel plug-in.

Page 12: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Associating cameras to door bells

You can associate one or multiple cameras to a door bell. This enables live video feed to appear when the

door bell is pressed. Go in the “DEV: Camera Mapping” tab inside Sentinel’s properties panel, find the door

bells you want to add cameras to and add them to the list of related cameras. If the “DEV” tabs are not there,

go to page 9 to find out how to activate them.

Configuring access request notifications on Milestone XProtect Corporate or Expert

Go in the “Access Request Notifications” tab inside Sentinel’s properties panel and add one access request

notification per door bell. Choose which command(s) you want to associate with them and which door(s) they

are linked to.

Page 13: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Add one rule per door bell. You must specify which notification each door bell triggers.

Configuring access request notifications on Milestone’s other XProtect products

Go in the “Access Request Notifications” tab inside Sentinel’s properties panel and add one access request

notification per door bell. Choose which command(s) you want to associate to them and which doors they

are linked to.

Page 14: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Testing the door bells

Before testing the door bells, make sure that the access requests are activated in all the Smart Clients that

will be using them in.

If your door bells have been configured properly, you will see an access request notification appear every

time the door bell is pressed. You will also see all the chosen door commands.

Page 15: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Configuring the alarms

You must add an alarm definition to Milestone’s configuration in order to receive alarms inside the Smart

Clients. It’s important to choose “Access Control Event Categories” and specify that alarms can be triggered

by all doors. You should also choose the initial alarm priority and which map they are related to.

You can link sound notifications to different alarm priorities. Just make sure that the “Play sound

notifications” checkbox is checked inside all of the Smart Client’s options that you want this feature enable in.

Page 16: Installation and setup guide - Milestone Systems Sentinel plug-in installation for Kaba EXOS Start by running the provided installer “SentinelExos_Installer” on the server hosting

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Alarm acknowledgement check

When a door is in the alarm state, the door’s icon takes the appearance of a white bell on a red background.

To acknowledge the alarm, simply right click on the door (make sure you click on the door and not a card

reader that might have been put a little too close to the door) and then click the “Acknowledge Alarm” button.

You can also do this from inside the Smart Client’s “Alarm Manager” tab.

The door’s icon should revert back to normal right after you acknowledge the alarm. If that’s not the case,

please follow the steps mentioned below.

Step 1

Step 2

Step …

Step n