installation and quick start guide...746-257-b0-001 rev. a (2/2014) 1 alphanet idh4 series docsis®...

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1 746-257-B0-001 Rev. A (2/2014) AlphaNet IDH4 Series DOCSIS ® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS™ Installation and Quick Start Guide The AlphaNet IDH4 Series Embedded DOCSIS Transponder allows monitoring of Alpha power supplies through existing cable network infrastructure. Advanced networking services provide quick reporting and access to critical powering information. The IDH4 Series utilizes Simple Network Management Protocol (SNMP) and standard Management Information Bases (MIBs) to provide network status monitoring and diagnostics. A Web interface enables authorized personnel direct access to advanced diagnostics using a common Web browser. No custom software or proprietary cables are required. The transponders can be installed and configured for operation in the XM2, XM2-HP, or XM2-300HP Power Supply. 12 13 1 2 3 7 8 9 4 5 6 14 15 16 Fig. 1, IDH4X Transponder Front Panel Indicators and Connectors IDH4X DOCSIS Transponder 10 11 17 18 Item LED or Connector Status Behavior Indication 1 ALM/RDY: Alarm and Ready N/A OFF No power or malfunctioning IDH4 Series GRN ON Reset of the IDH4 Series is in process Steady Blinking Normal operation RED Blinking more OFF than ON Minor Alarm Blinking more ON than OFF Major Alarm 2 REG: Upstream ranging and registration lock GRN OFF No power, upstream frequency undetermined BLINKING Power on, downstream locked, upstream frequency ranging, DHCP request in progress ON CMTS registration completed 3 DS: Downstream RF Carrier detection and lock GRN OFF No power / downstream carrier BLINKING Power on, downstream carrier frequency searching ON Downstream carrier lock 4 ACT: CPE Activity status GRN OFF No Ethernet communications activity BLINKING Momentary flashes during CPE communications via the Ethernet craft port 5 LNK: CPE Link status GRN OFF No Ethernet link ON Link on Ethernet Craft port 6 RF Rx/Tx Power Level Indicator TRI OFF No RF detected Blue Rx/Tx Power at a warning level as set within the SCTE-HMS Property Table Green Rx/Tx RF Power level within tolerance Red Rx/Tx Power at an alert level as set within the SCTE-HMS Property Table 7 COM: AlphaBus communications GRN OFF No AlphaBus Communications BLINKING Momentary flashes - AlphaBus Port communications active 8 BAT A/B GRN ON Battery string(s) connected correctly OFF Battery string(s) not connected correctly 9 BAT A/B Connector 10 BAT C/D GRN ON Battery string(s) connected correctly OFF Battery string(s) not connected correctly 11 BAT C/D Connector 12 RST: Reset buttton 13 ENV: Environmental Control connector 14 TPR: Tamper Switch connector 15 ETH: Ethernet connection 16 RF Connection 17 COM: AlphaBus Communications connector 18 RF, CPE MAC Address label

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Page 1: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

1746-257-B0-001 Rev. A (2/2014)

AlphaNet™ IDH4 Series DOCSIS® Status Monitorfor XM2, XM2-HP, and XM2-300HP Series CableUPS™

Installation and Quick Start GuideThe AlphaNet IDH4 Series Embedded DOCSIS Transponder allows monitoring of Alpha power supplies through existing cable network infrastructure. Advanced networking services provide quick reporting and access to critical powering information.

The IDH4 Series utilizes Simple Network Management Protocol (SNMP) and standard Management Information Bases (MIBs) to provide network status monitoring and diagnostics. A Web interface enables authorized personnel direct access to advanced diagnostics using a common Web browser. No custom software or proprietary cables are required.

The transponders can be installed and configured for operation in the XM2, XM2-HP, or XM2-300HP Power Supply.

12

13

1

2

3

7

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9

4

5

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16

Fig. 1, IDH4X Transponder Front Panel Indicators and Connectors

IDH4X DOCSIS Transponder

10

11

17

18

Item LED or Connector Status Behavior Indication

1 ALM/RDY: Alarm and Ready

N/A OFF No power or malfunctioning IDH4 Series

GRNON Reset of the IDH4 Series is in process

Steady Blinking Normal operation

RED

Blinking more OFF than ON Minor Alarm

Blinking more ON than OFF Major Alarm

2 REG: Upstream ranging and registration lock GRN

OFF No power, upstream frequency undetermined

BLINKING Power on, downstream locked, upstream frequency ranging, DHCP request in progress

ON CMTS registration completed

3 DS: Downstream RF Carrier detection and lock GRN

OFF No power / downstream carrier

BLINKING Power on, downstream carrier frequency searching

ON Downstream carrier lock

4 ACT: CPE Activity status GRNOFF No Ethernet communications activity

BLINKING Momentary flashes during CPE communications via the Ethernet craft port

5 LNK: CPE Link status GRNOFF No Ethernet link

ON Link on Ethernet Craft port

6 RF Rx/Tx Power Level Indicator TRI

OFF No RF detected

Blue Rx/Tx Power at a warning level as set within the SCTE-HMS Property Table

Green Rx/Tx RF Power level within tolerance

Red Rx/Tx Power at an alert level as set within the SCTE-HMS Property Table

7 COM: AlphaBus communications GRN

OFF No AlphaBus Communications

BLINKING Momentary flashes - AlphaBus Port communications active

8 BAT A/B GRNON Battery string(s) connected correctly

OFF Battery string(s) not connected correctly

9 BAT A/B Connector

10 BAT C/D GRNON Battery string(s) connected correctly

OFF Battery string(s) not connected correctly

11 BAT C/D Connector

12 RST: Reset buttton

13 ENV: Environmental Control connector

14 TPR: Tamper Switch connector

15 ETH: Ethernet connection

16 RF Connection

17 COM: AlphaBus Communications connector

18 RF, CPE MAC Address label

Page 2: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

2746-257-B0-001 Rev. A (2/2014)

Fig. 2, IDH4L Transponder Front Panel Indicators and Connectors

IDH4L DOCSIS Transponder

7

8

10

1

2

3

4

5

9

11

6

Item LED or Connector Status Behavior Indication

1 ALM/RDY: Alarm and Ready

N/A OFF No power or malfunctioning transponder

GRNON Transponder reset in process

Steady Blinking Normal operation

RED

Blinking more OFF than ON Minor Alarm

Blinking more ON than OFF Major Alarm

2 REG: Upstream ranging and registration lock GRN

OFF No power, upstream frequency undetermined

BLINKING Power on, downstream locked, upstream frequency ranging, DHCP request pending

ON CMTS registration completed

3DS: Downstream RF Carrier detection and lock.

GRN

OFF No power / downstream carrier

BLINKING Power on, downstream carrier frequency searching

ON Downstream carrier lock

4 ACT: CPE Activity status GRNOFF No Ethernet communications activity

BLINKING Momentary flashes during CPE communications via the Ethernet Craft port

5 LNK: CPE Link status GRNOFF No link

ON Link on Ethernet Craft port

6 RF Rx/Tx Power Level Indicator TRI

OFF No RF detected

Blue Rx/Tx Power at a warning level as set within the SCTE-HMS Property Table

Green Rx/Tx RF Power level within tolerance

Red Rx/Tx Power at an alert level as set within the SCTE-HMS Property Table

7 RST: Reset buttton

8 ENV: Environmental Control connector

9 TPR: Tamper Switch connector

10 ETH: Ethernet connection

11 RF Connection

Page 3: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

3746-257-B0-001 Rev. A (2/2014)

Overview

IDH4 Series installation and setup is comprised of three basic steps:1. Configuring the Network: Provisioning the DHCP Server with the transponder’s MAC Address and assigning it a

DOCSIS Configuration File.2. Setting Options: The IDH4 Series is designed for out-of-the-box, "plug and play" operation, but non-default settings

such as SNMP trap destination addresses may be required for the Network Management System (NMS). SNMP trap addresses can be set automatically via the DOCSIS Configuration File per RFC 4639, while IDH4 Series proprietary options may be set through type-11 TLV entries. The SCTE-HMS and Alpha MIBs may need to be compiled into a MIB browser before it can be used to monitor or set transponder and power supply parameters. Refer to the IDH4 for XM2 and XM2-HP Technical Manual (Alpha p/n 746-257-B2-001) for details.

3. Installation: Installation of the IDH4 Series into the power supply, connecting the RF Cable, battery sense wire harnesses (IDH4X only), Environmental, Tamper switch, Ethernet, and verifying operation.

These steps can be performed independently of one another. However, configuring the network prior to field installation will allow the installation to be verified while personnel are still on-site. Performing field installation before network configuration and before the installation can be verified, might result in additional field service calls to correct mistakes.

1. Before removing the Inverter Module (IM), verify the power supply device address is correct.

The power supply device address must not be set to zero and no two power supplies monitored by a single IDH4 Series can have the same address. Power supplies must have 1, 2, 3, 4 or 5 as an address.

To verify the power supply’s address, go to the LCD display on the inverter module and enter the "Setup" menu. Scroll to the "Device Address" menu item and verify the device address is set to something other than 0 (Zero).

2. Switch OFF the power supply’s battery breaker.

3. Unplug all Inverter Module connections (e.g. battery cable, remote temperature sensor).

4. Loosen the Inverter Module thumbscrews and slide the inverter module out just enough to disconnect the ribbon cable. Disconnect the ribbon cable.

5. Slide the Inverter Module out of the power supply.

NOTE:With the battery breaker in the OFF position, the power supply will not go into inverter mode.

IDH4X Installation / Replacement Procedure in XM2 and XM2-HP Power Supplies

CAUTION!

For units in service, backup battery power will not be available during this procedure.

Page 4: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

4746-257-B0-001 Rev. A (2/2014)

IDH4X Installation / Replacement Procedure in XM2 and XM2-HP Power Supplies, continued

6. If the Inverter Module is equipped with a communication module, remove it by loosening the two Phillips captive screws.7. Plug the supplied 18-pin jumper into the header on the back of the IDH4 Series circuit board.

8. Line up the 18-pin jumper with the header on the Inverter Module and connect the unit to the Inverter Module.9. Fasten the IDH4 Series to the Inverter Module by tightening the two captive screws. It is recommended that the screws

be tightened alternately, a few turns at a time so the transponder aligns in parallel to the Inverter Module.10. Reinstall the Inverter Module and reconnect the ribbon cable. Make front panel connections (tamper, temperature sensor,

battery sense, RF etc.).11. If not yet done, record the cable modem MAC address from the front of the unit and report it to the network manager for

network provisioning. For Dual IP applications, the CPE MAC address should also be recorded.

To prevent damage to the IDH4X, do not reuse the existing 18-pin connector. Instead, use the jumper supplied with the transponder.

NOTE:

Fig. 5, Installing 18-pin Jumper (Alpha p/n 540-286-19)

Fig. 6, Connecting the Transponder to the Inverter Module

Fig. 3, Inverter Module Ribbon Cable

Disconnect here

Captive Screws

Fig. 4, Captive Screw Locations

Page 5: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

5746-257-B0-001 Rev. A (2/2014)

Fig. 9, Inverter Moodule / Ribbon Cable Connection

Fig. 6, Connecting the Transponder to the Inverter Module

IDH4L Installation / Replacement Procedure in XM2-300HP Power Supplies

1. Before removing the Inverter Module (IM), verify the power supply device address is correct.

The power supply device address must not be set to zero and no two power supplies monitored by a single IDH4 Series can have the same address. Power supplies must have 1, 2, 3, 4 or 5 as an address.

To verify the power supply’s address, go to the LCD display on the inverter module and enter the "Setup" menu. Scroll to the "Device Address" menu item and verify the device address is set to something other than 0 (Zero).

2. Switch OFF the power supply’s battery breaker.

NOTE:With the battery breaker in the OFF position, the power supply will not go into inverter mode.

Fig. 7, Removing the Inverter Module from the Power Supply

4. Loosen the Inverter Module thumbscrews.5. Slide the Inverter Module out of the power supply.6. Loosen the two Phillips captive screws to remove the IDH4L sheet metal from the Inverter Module.

Captive Screw

Captive Screw

Fig. 8, Removing the IDH4L Sheet Metal from the Inverter Module

3. Unplug all Inverter Module connections (e.g. battery cable, remote temperature sensor).

Inverter Module Thumbscrews

Power Supply Battery Breaker

Page 6: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

6746-257-B0-001 Rev. A (2/2014)

IDH4L Installation / Replacement Procedure in XM2-300HP Power Supplies, continued7. Plug the supplied 18-pin jumper into the header on the Inverter Module.

Fig. 9, Installing 18-pin Jumper (Alpha p/n 540-581-19)

To prevent damage to the IDH4L, do not reuse the existing 18-pin connector. Instead, use the jumper supplied with the transponder.

NOTE:

8. Attach the IDH4L to the sheet metal with the supplied 6-32 screws.9. Line up the 18-pin jumper with the header on the Inverter Module and connect the unit to the inverter module.

10. Fasten the IDH4L to the Inverter Module by tightening the two captive screws. It is recommended that the screws be tightened alternately, a few turns at a time so the transponder aligns in parallel to the Inverter Module.

11. Reinstall the Inverter Module and make front panel connections (tamper, temperature sensor, battery, RF, etc.).12. If not yet done, record the cable modem MAC address from the front of the unit and report it to the network manager

for network provisioning. For Dual IP applications, the CPE MAC address should also be recorded.

Fig. 11, IDH4L Inverter Module ConnectionFig. 10, IDH4L Attached to Sheet Metal

Page 7: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

7746-257-B0-001 Rev. A (2/2014)

Each power supply must have a unique address. Refer to Intelligent CableUPS technical manual (Alpha p/n 017-805-B0), or the IDH4 Series Transponder Technical Manual (Alpha p/n 746-257-B2) for additional information.

NOTE:

Connecting the RF Drop

Connect the RF drop according to the diagram below. The RF drop must have a properly installed ground block in the power supply enclosure. Recommended downstream RF level is 0 dBmV. Connect any other front panel connections at this time (e.g. battery strings, tamper switch).

RF Cable to Headend

Grounded Surge Protector (See Caution Above)

Fig. 13, Connecting the RF Drop

ConnectionsConnections with more than one power supply

Battery Sense Wire Harness

COM

SYS

COM

SYS

Generator (ECM)

ECM to SCM Interface (Alpha P/N 704-709-20)

B

C

A A

B

Comm Port

System Port

Battery Sense Connections

B

C

A

A

Environmental connectionEthernet connection

RF connection

Linked CableUPS Serial Interface Cards

IDH4X inPrimary XM2

AlphaBus Cable (Alpha P/N 875-190-20 for 6',

-21 for 9', -22 for 18', -23 for 35')

Install a grounded surge suppressor (Alpha P/N 162-028-10 or equivalent).

CAUTION!

Fig. 14, System Interconnection Diagram

Page 8: Installation and Quick Start Guide...746-257-B0-001 Rev. A (2/2014) 1 AlphaNet IDH4 Series DOCSIS® Status Monitor for XM2, XM2-HP, and XM2-300HP Series CableUPS Installation and Quick

Total Power Solutions

member of The GroupTM

Alpha Technologies Inc.3767 Alpha WayBellingham WA 98226USATel: +1 360 647 2360Fax: +1 360 671 4936

Alpha Technologies Ltd.7700 Riverfront GateBurnaby BC V5J 5M4CanadaTel: +1 604 436 5900Fax: +1 604 436 1233

Alpha Technologies Europe Ltd.Twyford House, ThorleyBishop’s Stortford, HertfordshireCM22 7PAUnited KingdomTel: +44 1279 501110Fax: +44 1279 659870

Alpha Technologies GmbHHansastrasse 8D 91126 SchwabachGermanyTel: +49 9122 79889 0Fax: +49 9122 79889 21

AlphaTec Ltd.339 Saint Andrews StreetSuite 101 Andrea Chambers3307 LimassolCyprusTel: +357 25 375675Fax: +357 25 359595

AlphaTEK oooKhokhlovskiy Pereulok 16Stroenie 1 Office 403109028 MoscowRussiaTel: +7 495 916 1854Fax: +7 495 916 1349

Alpha TechnologiesSuite 1903, Tower 1 33 Canton Road, KowloonHong Kong, ChinaTel: +852 2736 8663Fax: +852 2199 7988

Alpha Technologies Alpha reserves the right to change specifications without notice.© 2014 Alpha Technologies Inc. All Rights Reserved. Alpha is a registered trademark of Alpha Technologies. 746-257-B0-001 Rev. A (2/2014) For more information visit www.alpha.com

Test ConnectionWith the IDH4 Series Transponder used in conjunction with the XM2-HP power supply, network connectivity can be verified via the smart display. For other power supply models, verify the network status via the Ethernet port.

Connect a computer’s network port to the transponder’s Ethernet port using a standard network cable. Launch an Internet browser and enter 192.168.100.1 into the Address. The transponder will return the Web page shown below. The General Configuration page shown below will appear and display connectivity, power levels, and power supply status information such asalarms, output voltage, output current, and individual battery voltages. System Name, System Location, System Contact and Common Logical ID may be edited on this page; when prompted for a User Name and Password, use "Alpha" and "AlphaGet".

Fig. 15, Initial Web Page

1. Plug the power supply into the AC outlet.2. Switch battery breaker ON.3. The IDH4 Status LEDs will all blink in unison upon initial power up. The RDY LED will then begin blinking steadily indicating

normal processor activity.4. Verify the DS and REG LEDs are on solid. This verifies the Communications Module has registered an IP address on the

network.5. Verify the RF LED is solid Green, indicating Upstream and Downstream Power is within the default specified range and the

Upstream RF Power is below the recommended +50 dBmV.6. Verify no XM2 / XM2-HP / XM2-300HP alarms are active.

RF Power Default ValuesLED Color Rx Range (dBmV) Tx Range (dBmV)

Green +10 to -10 0 to +50 Blue +15 to +10 and -10 to -15 +50 to +55Red >+15 and <-15 >+55

Table 1, RF Power Default Values

Initial Startup and Test / Returning the Unit to Service

(data values shown for illustration purposes only)