instalacion imr.pdf
TRANSCRIPT
GUIA INSTALACION DE IMR SYNTELLECT VISTA.
A continuación se presenta el proceso para poner en servicio el IMR SYNTELLECT VISTA, apoyándonos con
los manuales adjuntos de cada paso.
1) Instalación de Windows 2000 Server con SP4.
2) Instalación de Hotfixes.
1. Install the Windows 2000 Security patch located in the Updates\W2K folder.
2. Once complete, let the system reboot.
3) Instalación de tarjeta Aculab E1 y TrueFax.
4) Configuración de sistema misceláneas.
1. Select Start, Settings, Control Panel.
2. Double-click the System icon. Select the Advanced tab, then Click the Startup and Recovery button.
3. Under System Failure, deselect Automatic Reboot. Click OK.
4. A message box displays indicating that a reboot will be needed. Click OK.
5. Click OK to close the System window. A message box displays asking to restart the box. Press NO.
6. Double-click the Display icon. Select the Screen Saver tab.
7. From the Screen Saver menu, click Logon Screen Saver.
8. Change Wait to 10 minutes. Check the Password Protected box.
9. Click Apply. Click OK.
10. Click on the Start\Settings\Network and Dial-up Connections\Local Area Connection menu.
11. The Local Area Connection Status window displays. Click the Properties button.
12. The Local Area Connection Properties window displays. In the middle of the window is a list of
components used by this connection unless already used, uncheck DLC Protocol, NWLink NetBIOS,
and NWLink IPX/SPX/NetBIOS ... (NWLink NetBIOS requires NWLink IPX/SPX/NetBIOS ...) Click OK.
13. The Local Area Connection Status window displays. Click Close.
5) Crear usuarios syntllct (vistaadmin) y vista (vista).
1. From the Start menu, select Programs\Administrative tools\Computer Management.
2. The Computer Management MMC window displays. Under Local Users and Groups highlight Groups,
from the Action menu select New Group. Enter the following groups:
Group name: VistaConfigAdministrators, Description: Members can administer the report
functionality. Click Create.
Group name: VistaConfigUsers, Description: Members can create and generate reports. Click create
Group name: VistaConfigReportViewers, Description: Members can view reports. Click create. Click
close.
3. The Computer Management MMC window displays. Under Local Users and Groups highlight Users, from
the Action menu select New User …
4. Select User Manager for Domains.
5. From the Menu bar, select User.
6. Select New User.
7. Enter or change the following values:
Username = syntllct (account number used for dial-in maintenance and support)
Password=vistaadmin (customer-changeable, but if changed, customer must notify Syntellect in
writing or confirmed e-mail or maintenance can be invalidated)
Enter vistaadmin in the confirm password entry field.
8. Deselect User Must Change Password at Next Logon.
9. Select Password Never Expires. Click Create.
10. Enter or change the following values:
Username = vista (a predefined user that provides Vista software with access to other machines in
the Vista network).
password = vista (customer-changeable with Syntellect assistance. Arbitrary changes can prevent
Vista from functioning)
Enter vista in the confirm password entry field.
11. Deselect User Must Change Password at Next Logon.
12. Select Password Never Expires. Click Create and then click Close.
13. In the right-hand frame, double-click on the syntllct entry.
14. The syntllct properties window displays. Click on the member of tab.
15. Click Add. A window with a list of groups displays. With the control key depressed, click on Administrator
and VistaConfigAdministrators, Add, then OK.
16. This may take a couple of minutes to complete.
17. Click on the Dial-in tab. Set the following properties:
Remote Access Permission: Allow Access
CallBack Options: Set by Caller
No other options should be set
18. Click Apply, and then click Close.
19. In the right-hand frame, double click on the vista entry.
20. The vista properties window displays. Click on the member of tab.
21. Click Add. A window with a list of groups displays. With the control key depressed, click on
Administrator and VistaConfigAdministrators, Add, then OK.
22. This may take a couple of minutes to complete.
23. Click Apply, and then click Close.
24. Expand the Event Viewer branch in the left-hand frame. For each of the branches, Application, Security,
and System; select their properties via a mouse click. Set the Maximum log size to 1024 and select
Overwrite Events as Needed. Click Apply, then OK.
25. Expand the Shared Folder branch in the left-hand frame. Right-click on Shares, select the New File Share
entry.
26. Enter c:\ for the Folder to Share field.
27. Enter C_Share for the Share Name field. Click Next.
28. Click the Custom Share and Folders radio button. Click the custom button.
29. Under the Share Permissions tab, click ADD.
30. Select vista and click Add, select syntllct and click add. Click OK.
31. For both vista and syntllct, set the permissions to full control.
32. Set the permissions for user: everyone to read.
33. Select OK.
34. Click Finish. A window displays indicating that shares have successfully been created and queries
whether to create additional shares. Click NO.
35. Close the computer management window.
36. From the Start menu, select Programs\Administrative tools\Local Security Policy.
37. The Local Security Settings MMC window displays. Expand the local policies branch.
38. Click on the User Rights Assignment entry.
39. Add vista to the following policies:
Act as part of operating system
Bypass transverse checking
Log on as a batch job
Log on as a service
Replace a process token.
40. Click on the Audit Policy branch; set the following policies:
Audit account logon events Success, Failure
Audit account management Success, Failure
Audit directory service access Failure
Audit logon events Failure
Audit object access Failure
Audit policy change Success, Failure
Audit privilege use Failure
Audit process tracking Failure
Audit system events Success, Failure
41. Close the Local Security Setting window.
42. From the Start Menu, select Run. The Run pop-up menu displays.
43. Enter DRWTSN32 in the open field.
44. Click OK.
45. Select Dump Symbol Table.
46. Select Visual Notification.
47. Deselect Dump All Thread Contexts.
48. Click OK.
49. Reboot.
6) Instalación de Internet Explorer 6.0 SP1.
Important: Make sure you have the Vista 4.2 CD.
1. Install Internet Explorer V6SP1 from the Vista CD.
2. Run Vista Components\IE6SP1\ie6setup.exe.
3. When the installation is complete, remove the CD while the computer restarts.
4. When the computer is logged onto, a Windows Update box displays indicating various features that are
being setup. The box is replaced by another one indicating that personalized settings are being created.
5. At this point, the .prf files are associated with the internet content control feature. This must be
unassociated.
6. From the Start menu, select Programs\Accessories\Command Prompt. A command window displays.
7. In the command window, type the following: assoc .prf=
8. Type Exit. The Command window is removed.
IE6SP1 Security Update
1. Install Internet Explorer V6SP1 security update from the Vista CD.
2. Run Updates\IE6SP1Security\q818529.exe.
When the installation is complete, remove the CD while the computer restarts.
7) Instalación de JAVA SDK 1.4.2
1. Install the Java SDK from the Vista CD.
2. Run Vista Components\J2SDK1.4.2\j2sdk-1_4_2-windows-i586.exe.
3. It is suggested to leave the Microsoft Internet Explorer option enabled.
8) Instalación de Microsoft XML Parser4 SP2.
1. Insert the Vista CD into the CD-ROM drive. When the Vista buttons display, click Exit.
2. Run the msxml.msi program, located on the Vista CD under Vista Components\XML\MicroSoft XML4SP2.
3. Files are extracted followed by a Welcome window. Click Next.
4. A license agreement window displays. Select I accept … Click Next.
5. A customer information window displays. Correct the Username or Organization if needed. Click Next.
6. A choose setup type window displays. Click on the CUSTOMIZE button.
7. A custom setup windows displays with a tree of the components. Click on the small box with the down
arrow to the left of the XML SDK branch.
8. A menu displays. Click on the ‘Feature will be installed when required’ entry.
9. Click on the Install Now button at the bottom of the window.
10. A progress window displays, followed by a Completing Microsoft XML Parser Setup Wizard window.
Click Finish.
9) Instalación de MDAC 2.7.SP1 RF.
1. From the Vista CD, access …\Vista Components\MDAC 2.7 SP1 RF and run the MDAC_TYP.EXE program.
2. The components are extracted, then the MDAC License Agreement window displays.
3. Click Yes, I accept, then click Next.
4. A window displays indicating that Disk Space is being checked, then In-use files are scanned for. Finally,
the window indicates that files are being used by the system requiring a reboot. Click Next.
5. A setup window displays, indicating that Microsoft Data Access Components 2.7 will be installed.
6. Click Finish. Files are copied and various components are installed.
7. A restarting the system window displays. Select Let Setup Restart the System Now.
8. Click Finish. The system reboots.
10) Instalación de Adobe Reader 6.0 (Opcional).
11) Instalación de WINZIP (Opcional).
12) Instalación de Aculab Downloader.
Be sure the Aculab hardware boards (Prosody) have been installed before continuing. The installation
instructions should have come packaged with the boards, but can also be found on the Syntellect Aculab
Software CD under \technical documentation\ProsodyInstall1330.pdf.
1. Insert the Syntellect Aculab CD into the CD-ROM drive.
2. Using Windows Explorer, navigate to the CD-ROM drive and enter the GUI Installer directory name.
3. Double-click on AculabInstallerW2KXPISAPCI.exe. The AculabInstaller (W2K/XP ISA PCI) - Welcome
window displays.
4. Click Continue. The Welcome page displays.
5. Click Next. The Choose Destination Location window displays.
6. Browse for a different destination location, or click Next to install the Aculab Configuration Tool in
C:\Program Files\Aculab. The Setup Type window displays.
Note: These installation instructions assume C:\Program Files\Aculab was selected.
7. Select Custom and click Next. The Select Components window displays, scroll down and select
PROSODY. Click Next.
8. The Select Programs Folder window displays.
9. Accept the Aculab default as the Program Folder, and click Next. The Setup Complete window displays.
10. Click Finish. A Setup Complete window displays prompting whether you want to restart your computer.
Select Yes, and click Finish. The computer restarts.
11. From the Windows Start menu, select Aculab, then Aculab Configuration Tool. The Aculab Card
Configuration window displays.
12. Click Add. Aculab will automatically detect the installed Aculab board(s). The board names display in the
Please Select a Card window.
13. Select the board, and click OK. A graphic user interface tool displays. The name of board that is installed
in your machine will display as the title of this tool. Select the Protocols tab.
a) Select a port, and click Set Protocol.
b) Select a protocol from the list. A Protocol Wizard window displays.
c) Select All the same as this one, and click OK.
14. Repeat steps 11 through 13 for each board.
15. After all the ports have protocols assigned, click OK. The Aculab card configuration now displays the
installed card(s) as Changed.
16. Click OK. The appropriate firmware for each port downloads and the tool closes.
Note: Aculab Call Control Driver switches (preceded with –C) and Aculab Firmware switches (preceded with –
s) will be set in the Syntellect Aculab Downloader Configuration file when Vista is installed and configured. It
is not necessary to set these switches at this point in the Aculab installation.
Cloning Aculab Protocols
If a protocol is not listed in the Aculab Card Configuration protocol list (Step 12b), it could be because the
desired protocol is a derivative of one of the generic protocols listed. MELCAS is a good example. In this case,
clone a listed Aculab protocol and call it MELCAS.
1. Repeat Steps 9 through 12, above. From the Aculab Card Configuration window, select the Protocol
Overview tab.
2. Select from the list a protocol you wish to clone. Click Clone.
3. When asked to Please enter a unique name for this protocol, type in the name of the new protocol. For
example, type in MELCAS. Click OK. The name is added to the listed protocols so that it may then be
selected in Step 12a.
Updating Aculab Firmware Files
The Syntellect Aculab CD contains CCS (ISDN) and CAS protocols that may be more recent than those
delivered in the standard installation documented above. These newer protocols and their Readmes reside
in the CD’s \CCS Firmware and \CAS Firmware directories. These files (Files with .P4R extensions) can be
copies into the Aculab installation directory (Step 6, above), \Program Files\Aculab\GUIInstaller\Firmware.
This can be done manually or by executing the firmwareUpdate.bat batch file located at the root of the CD.
Copying Aculab DLLs
Aculab installation does not copy necessary dlls from its directory to \Winnt\system32.
1. Copy “C:\Program Files\Aculab\API\Speech\dll\proslib.dll” to “C:\winnt\system32”
2. Copy “C:\Program Files\Aculab\API\Call\dll\acuapi.dll” to “C:\winnt\system32”
Copying Aculab Utilities to the Vista System
The Syntellect Aculab CD contains various tools and utilities that may be needed for diagnostic purposes in
the future. It is recommended that you copy all of these to a directory on the Vista system.
The utilities reside in \Tools and Utilities. Copy them to c:\Aculab\Tools and Utilities (create the directory).
**** Nota: Copiar archivo ejecutable más nuevo. (Aculabdownloader.exe y AlVoice....)
**** Nota: Configurar tarjeta Aculab con el número de serie, protocolo de comunicación y parámetros.
13) Instalación de Attachmate KEA.
1. Insert the Attachmate KEA CD into the CD-ROM drive. Setup should start automatically. If it does not,
click Run from the Start menu and type the following:
[CD drive letter]:\Setup.exe
2. The Attachmate KEA Action window displays.
3. Select Choose a Program to Install.
4. Click Next. The Install a Program window displays, with KEA.
5. Click Continue. The Attachmate Setup Welcome window displays.
6. Click Next. The Software License Agreement window displays.
7. Click Accept. The User Information window displays.
8. Click Next. A message asks whether you want to create a folder.
9. Click Yes. The Installation Type window displays.
10. Select Custom install. Click Next. The Component window displays.
11. Accept all defaults: Program, Online Help, Sample Macros.
12. Click Next. The Laptop window displays.
13. Click Next. The Select Common Folder/Group window displays.
14. Select Common Folder.
15. Click Next. The Program Folder window displays.
16. Click Next. The Copying Files progress screen displays.
17. Click Next. Wait for the file to be copied. The Installation Complete window displays.
18. Deselect Show Me the Release Notes.
19. Click OK. The Attachmate KEA Action window displays again.
20. Click Exit.
Configuring KEA
1. From the Start menu, select Program. Select KEA! VT.
2. Select KEA.
3. Select the appropriate Connection type (customer supplied).
4. Click Next. Select Connection Type (customer-supplied) Telnet.
5. Click Next. The Connection window displays.
6. Select the General tab. Enter the IP/Host name.
7. If specific terminal type is known, select Use only the following type, and enter the appropriate type;
otherwise, select Use All Available Types.
8. Select the Auto Connect tab. Deselect Connect to Host Automatically.
9. Select Next. The Terminal Type Mode window displays.
10. Select the Mode (customer-supplied).
11. Click Next. The File Transfer Protocol window displays.
12. Select the default, FTP protocol.
13. Click Next. The New Session Summary window displays.
14. Click Finish. The Session window displays.
15. Verify the Host by selecting the connect/disconnect session key.
**** NOTA: Crear tantas conexiones se deberán hacer hacia RDB.
14) Instalación de SQL Anywhere Studio V7.0.
Sybase SQL Anywhere (v7.0) is required for every system.
1. The license key is located on the Vista CD in the Vista Components\Sybase\si_readme.txt file. Obtain this
file before beginning to install Sybase.
2. Insert Sybase CD into drive and the installation program will autorun.
3. A Choose Setup Language displays. The default language is English. Select OK.
4. A Welcome window displays. Click Next.
5. A License Agreement window displays. Click Yes.
6. A Registration or Install Key window displays. Type in the license key obtained earlier and click Next.
7. A Select Components window displays:
Under Databases, make sure that the Adaptive Server Anywhere for Windows is selected.
De-select the Ultralite development components.
Under Synchronization, make sure that SQL Remote for Adaptive Server Anywhere is selected.
Also, de-select all of the MobiLink components.
Under Tools, make sure that Sybase Central, jConnect and Help files are selected.
Also, de-select Install Shield Templates, PowerDynamo 3.6, PowerDesigner 7 and InfoMaker 7.
Click Next.
8. A Choose SQL Anywhere 7 Location window displays. Select your desired destination folder. Click Next.
9. A Choose Shared Components Location window displays. Select the location for the Shared Components.
Click Next.
10. A Select Program Folder window displays. Click Next.
11. A Start Copying Files window displays. Click Next.
12. A Server License window displays. Enter the following server license information:
Name: VISTA
Company: VISTA
Licensed Seats: n (where n is equal to the number of telephony ports supported by this installation).
License Type should be selected as Networked Seat model.
Click OK.
13. A Setup Complete window displays. De-select “Yes, I would like to view the Read Me file” and “Yes, I
would like to register SQL Anywhere Studio on-line.” Click Finish.
14. Another Setup Complete window displays. Click Finish to restart the computer.
15) Instalación de Vista Server 4.0
1. Insert the Vista CD into the CD-ROM drive. The installation will autorun. Click Vista Server. If autorun
does not function, from the Start menu, click Run and type the following:
[CD drive letter]:\VistaServer\ Setup.exe
2. The Install Shield Wizard for Vista Welcome screen displays.
3. Click Next. The customer information window displays. Enter Vista for the name and company. Also
select the ‘Anyone who uses this computer – all users’ button.
4. Click Next. The choose destination window displays. Accept the default or change the drive to the
appropriate value.
5. Click Next. The Select Feature window displays.
6. Select all needed features.
7. Click Next.
8. If VoiceForms is selected, the VoiceForms dialog box prompts for the type of VoiceForms installation:
Server Only or Integrated.
If VoiceForms Server Only is selected, the VoiceForms dialog box prompts for the name of the
workstation running FormManager. Enter the name of the workstation.
If File Distribution is selected, the File Distribution dialog box prompts for the type of File Distribution
installation: Client or Server.
If File Distribution Server is selected, the File Distribution Directories window displays. Accept the default
temporary and backup directories to be used by File Distribution.
If Outbound is selected, the Outbound dialog box prompts for the Outbound components to install:
Campaign Manager, Servers, or Remote Database.
If Campaign Manager is selected and Servers is not selected OR if Remote Database is selected, a dialog
box prompts for the name of the workstation running the Outbound servers.
It is required that either Campaign Manager or Server also be selected if Remote Database is selected.
The system will present an information box if only Remote Database is selected.
If Interaction Client is selected, the VistaLink feature will also get selected and a dialog box prompts for
the name and IP address of the machine that will run the Interaction Server.
In addition, the Interaction Server Service name and Port number is required. Click Next.
9. Click Next. The Start Copying Files window displays.
10. Click Next. The setup status is displayed followed by component registration. Once the files are copied,
the InstallShield Wizard Complete window displays.
11. Click Finish. Reboot the system.
16) Actualización de Vista Server v4.0.1 a v4.2
1. From …\Vista Tools\Upgrade401-42\ on the Vista CD, double-click on Step1.CDM.
2. If the Report Generator is installed on this machine, IIS FTP is required:
a. From the Start menu, select Settings, Control Panel, and Add/Remove Programs.
b. Click Add/Remove Windows Components.
c. Select Internet Information Services (IIS), and click Details.
d. If File Transfer Protocol (FTP) Server is not selected, select it to install. This requires the
Windows 2000 CD.
3. Update Windows 2000 and Internet Explorer:
• Refer to the Vista install instructions for version 4.2
4. From the Start menu, select Settings, Control Panel, and Add/Remove Programs. Remove the
following:
• All Java SDK
• All Java Runtime
• Sybase SQL Anywhere 7 Note: Leaves Sybase SQL Anywhere 7 in Start, Programs. Right-click and
delete.
5. Install Java SDK per the install instructions:
a. From the Start menu, select Settings, Control Panel, and System.
b. Click on the Advanced tab, and select Environment Variables.
c. Edit System Variable JAVA_HOME and set to SDK directory (change from j2sdk1.4.0 to
j2sdk1.4.2).
6. Install Sybase SQL Anywhere 8.0.2, then reboot. *** SEGUN MANUAL DE VISTA 4.2, VER PUNTO
17. ***
7. From the Start menu, select Programs, Sybase SQL Anywhere 8, and Sybase Central. Open Adaptive
Server Anywhere 8 (+ sign). Select Services. Repeat the following steps for all Services in the list:
a. Right-click on the Service in the list.
b. Select Properties.
c. Click on the Configuration tab.
d. In ‘Filename:’ parameter, change two occurrences of ‘7’ to ‘8’.
e. Correct path if Sybase 8 is installed in a different directory.
8. If the Report Generator is installed on this machine:
a. From the Start menu, select Settings, Control Panel, and Add/Remove Programs.
b. Uninstall Apache Tomcat. Answer Yes to remove all files.
c. Install Apache Tomcat 4.0.6. Check the NT Service box.
d. Uninstall Crystal Enterprise 8 (the CD may be required).
e. Uninstall Crystal Reports 8.
9. From …\Vista Tools\ Upgrade401-42\ on the Vista CD, double-click on Step9.CDM.
10. From the Start menu, select Settings, Control Panel, and Add/Remove Programs.
11. Remove Vista. A false error of 1605 displays.
12. From …\Vista Tools\ Upgrade401-42\ on the Vista CD, double-click on Step11.CDM.
13. Reboot.
14. Install Vista v4.2 in the same directory that v4.0.1 was installed. DO NOT REBOOT.
15. From the Start menu, select Settings, Control Panel, Administrative Tools, and Services. Repeat the
following steps for ALL Adaptive Server Anywhere Services:
a. Right-click.
b. Start.
16. From …\Vista Tools\ Upgrade401-42\ on the Vista CD, double-click on Step15.CDM.
17. If the Report Generator is installed on this machine:
a. From the Start menu, select Settings, Control Panel, Administrative Tools, and Internet
Services Manager.
b. Open Computer (+ sign).
c. Open Default Web Site (+ sign).
d. Right-click on VistaReports.
e. Click Properties.
f. Remove ‘\Premise’ from the Local Path:.
g. Right-click on Default FTP Site.
h. Click New.
i. Select Virtual Directory.
j. Alias: Syntellect.
k. Path: X:\Program Files\Vista\Utilities\SyntellectFTPRoot where X: is the drive Vista is
installed on.
18. Reboot.
19. If the Report Generator is installed on this machine:
a. Set Service ‘Syntellect Report Generator’ to Start Type = Automatic.
b. Add user groups for VistaConfig (Reports) Administrators and Users.
c. Log on to VistaConfig:
1. Start Internet Explorer.
2. Enter URL http://localhost.8080/VistaConfig.
3. Log on using an ID added to the VistaConfigAdministrators group.
d. Select Storage Options.
e. Change all instances of ‘localhost’ to the computer network name.
f. Update.
g. You may continue using full Crystal Reports by upgrading to version 9, or use a Vista
provided subset. Important: Full Crystal Reports is required to create custom reports. To
continue using full Crystal Reports:
1. Install Crystal Reports 9.
2. Install Crystal Enterprise 9 Report Application Server. Important: If you do not
register the Crystal product now, it will stop working in 30 days.
To use the Vista provided subset (f you choose not to upgrade to Crystal Reports 9):
1. From …\Program Files\Vista\Utilities\SyntellectFTPRoot, install
ReportViewerSetup.EXE.
2. Reboot if required by install.
20. Install additional Vista v4.2 components (VistaView, VistaGen, etc.).
17) Sybase SQL Anywhere Studio V8.0
Sybase SQL Anywhere (v8.0) is required for every system.
1. The license key is located on the Vista CD in the Vista Components\Sybase\si_readme.txt file. Obtain
this file before beginning to install Sybase.
2. Insert Sybase CD into drive and the installation program will autorun.
3. A Choose Setup Language displays. The default language is English. Select OK.
4. A Welcome window displays. Click Next.
5. A License Agreement window displays. Click Yes.
6. A Registration or Install Key window displays. Enter the license key, obtained earlier, and click Next.
7. A Choose SQL Anywhere 8 Location window displays. Select your desired destination folder. Click Next.
8. A Choose Shared Components Location window displays. Select the location for the Shared Components.
Click Next.
9. A Select Components window displays:
a. Under Databases, make sure that the Adaptive Server Anywhere for Windows is selected.
b. De-select the Ultralite development components.
c. Under Synchronization, make sure that SQL Remote for Adaptive Server Anywhere is selected.
d. De-select all of the MobiLink components.
e. Under Tools, make sure that Sybase Central, jConnect, and Documentation are selected.
f. De-select Install Shield Templates, PowerDesigner 8, InfoMaker 8, Database Object Debugger,
and Accessibility Options.
g. Click Next.
10. A Server License window displays. Enter the following server license information:
a. Name: VISTA
b. Company: VISTA
c. Licensed Seats: n (where n is equal to the number of telephony ports supported by this
installation).
d. License Type should be selected as Networked Seat model.
e. Click Next.
11. A Select Program Folder window displays. Click Next.
12. A Start Copying Files window displays. Click Next.
13. The Select Components Window displays. English is the default. Click Next.
14. The Start Copying Files window is shown. Click Next.
15. A Setup Complete window displays. De-select “Yes, I would like to view the Read Me file” and “Yes, I
would like to register SQL Anywhere Studio on-line.” Click Finish.
16. Another Setup Complete window displays. Select “Yes, I want to restart my computer now.” Click Finish
to restart the computer.
Sybase Patch
Before starting to apply the patch, stop all Sybase databases from the services window. Stop all Adaptive
Server Anywhere services. If there are dependancies, allow them to be stopped also.
1. Run the Sybase Patch from the Vista 4.2 CD Updates\Sybase\4322\Setup.exe.
2. A Splash screen is displayed as well as an InstallShield window. A SQL Anywhere 8 EBF welcome window
is displayed. Click Next.
3. A License agreement is displayed – Select I agree, Click Next.
4. A Choose Location window queries for the location of Sybase – If the default location is correct, Click
Next or correct.
5. A Choose Shared Components Location window queries for the location of Sybase shared components –
If the default location is correct, Click Next or correct.
6. A Selected Components tree is shown. It should show the same components selected at installation.
Accept all and click Next.
7. The Start Copying summary window displays listing all components selected. Click Next.
8. A progress window displays. A Locked File Detected window may be displayed. If so, Click the REBOOT
button.
9. The Setup Complete window is shown. Deselect the Readme button and click FINISH.
18) Instalación de hard lock (dongle).
19) Instalación de VistaView.
Instalación de Servidor y Cliente. Configurar Sitio.
20) Instalación de VistaReport.
Configuración de ODBC, Copiar reportes.
21) Instalación de VistaGen.
Probar si puede abrir aplicacion de prueba HelloWorld.
22) Probar con aplicación de HelloWorld, probar VistaWiew y VistaReport.
23) Instalación de MySQL Server.
24) Instalación de MySQLAdmin.
Crear la base “replix” sin tablas y dar permiso de usuario “root”.
25) Instalación de MyODBC.
Crear el ODBC “replixdb”.
26) Instalación de Replix Server IMG.
27) Instalación de Replix Fax Server.
Configurar los canales del IMG vía WEB.
28) Instalación de HTML2PDF e impresora.
Ejecutar archivo .BAT para crear el servicio.
29) Crear carpeta D:\FaxDocs y copiar archivo “mensaje.ini”.
30) Instalación de ODBC SQL Server.
Crear acceso a base de datos (CTI) para la transferencia al Call Center.
31) Copiar aplicación del cliente.
32) Configuración de archivos en \Program Files\Vista\Server\etc
DNISTABLE: Aplicación a cargarse con el “Supervisor” y la cantidad de procesos. Nivel de Logs.
HOST: Host a cargarse (configuración de E1 y de conexión a base de datos).
VPHOST: Tipos de conexiones, cantidad y archivos a utilizar para las conexiones a RDB.
ACULABDOWNLOADER: Configuración de E1 con número de serie de tarjeta Aculab.
33) Instalación de Forte for Java 4.
Configuración de Forte según manual.
Incorporar la carpeta de las classes de Replix en la configuración de carpetas a usar por Forte.
34) Compilar aplicación del cliente con Forte for Java 4..
35) Probar:
1. Reserva de Cheques.
2. Logg in.
3. Consulta de Saldos C. Cte., C. Aho. , TC, Préstamo.
4. Consulta movimientos.
5. Prueba de Faxes y Correo.
6. Transferencia de dinero.
7. Pago de Servicios.
8. Cambio de Clave.
9. Solicitud de Chequera.
10. Consulta de cheques.
11. Transferencia al Call Center.