in.risk.solutions.inc. “credit from the inside out” the whys, the wherefores, and a few...
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In.risk.solutions.inc.
“Credit From The Inside Out”
The Whys, The Wherefores, and A Few InnovationsA Presentation to The Professional Credit and Financial Association of CalgaryQuality Inn, Calgary, September 16th, 2008
Ian LydiattPresidentInRisk Solutions Inc.E-mail: [email protected](403) 815-2173
In.risk.solutions.inc.
AGENDA1. Credit`s agenda vs others
2. Traditional approaches
3. Securities & potential problems
4. Blow-ups & BOPs
5. Credit – a revised role to consider
6. Cost benefits
7. Tug-of-wars with other `credit takers`
8. Credit tools
9. Credit innovations
In.risk.solutions.inc.
Volatile Times : Opposing Views
• Internal demands for increased credit
• Requirement to manage more = better, with less
• Bottom line left to ‘other’ departments, marketing/mgmt/shareholders need revenues up
In.risk.solutions.inc.
Credit Relative to Other Departments
Credit Relevance for a company - relative in proximity to Mktg
Credit’s Motivation – Directly in proportion to finding solutions
Credit is not a pawnbut a King-Maker
In.risk.solutions.inc.
The Traditional Approach
1. Assess Financials
2. Compare to Requirements
3. Check references
4. Check Credit Reporting Agencies
5. Conclude = Approve or Reject subject to:– Pre-payment– Parent Guarantee– ILC - Cash Deposit– Credit Insurance – Performance Bond
In.risk.solutions.inc.
Potential Problems - Securities
• Cash Deposits or Payments– If taken within 90 days of a business failure– May be deemed to be part of why business
failed– Always needs to be in the `normal course of
business ` - no lump sums on past due
• Fix . . . All arrangements done in writing and in advance as a contemporaneous exchange of agreement & goods-services
In.risk.solutions.inc.
Potential Problems - Securities
• Certified Cheque
– If certified by debtor . . .
In.risk.solutions.inc.
Potential Problems - Securities
• Certified Cheque
– If certified by debtor . . . • Can be cancelled for lame reasons:
``lost – stolen`` (maybe fraud)
In.risk.solutions.inc.
Potential Problems - Securities
• Certified Cheque
– If certified by debtor . . . • Can be cancelled for lame reasons: lost - stolen
(fraud)
– If certified by creditor . . .
In.risk.solutions.inc.
Potential Problems - Securities
• Certified Cheque
– If certified by debtor . . . • Can be cancelled for lame reasons: lost - stolen
(fraud)
– If certified by creditor . . . • Can`t be cancelled if . . . receipt obtained as direct
contract between creditor and bank
In.risk.solutions.inc.
Potential Problems - Securities
• Visa – MasterCard (not sure on AmEx) . . .
– For large transactions – say over $1,000.00 . .
These can be reversed without any ability to defend as bank will not irrevocably provide
In.risk.solutions.inc.
If your gut tells you there will be a problem ….
… if you open an account you consider is too risky without security,
you are likely right to think it will blow up; it’s just a matter of time
….. be careful
In.risk.solutions.inc.
“It is nearly impossible to
calculate the half life of a
landmine, but knowing its
properties is half the battle”
In.risk.solutions.inc.
Credit as a “New” Resource
• Ask to particpate in weekly sales meetings
• Provide positive “we’ll find a way” comments
• Don’t be seen as a ‘No way’ person
• Volunteer to do a slide presentation to sales & marketing as to what credit does
In.risk.solutions.inc.
Net Loss Relative to Revenues($000s to %)
1,000 400,000 200,000 100,000 50,000 25,000
500 200,000 100,000 50,000 25,000 12,500
200 80,000 40,000 20,000 10,000 5,000
100 40,000 20,000 10,000 5,000 2,500
50 20,000 10,000 5,000 2,500 1,250
.25 .5 1 2 4
…in any loss [left column], you have to double the sales shown at your profit % [bottom row] to recover loss and make target!
In.risk.solutions.inc.
Credit as a “New” Resource
• team player meetings essential
• Legal and credit teams have same view
• Credit/legal needs to be involved at the start of any strategy or complex scenario so . . – both can interact/develop ideas to resolve – both get all the facts first hand as team
members
In.risk.solutions.inc.
Team Work = Organizational Win
Marketing
Credit L
egal
Business Development
Mgmt
LeadScope
PlanMethod
Glue
• Involvement from day one to finish• Weekly meetings – updates• Ideas Happen – Department barriers melt down
In.risk.solutions.inc.
Credit has to be the ‘gate keeper’ to compare legal entity within the:
»Documents
»Security
»System
»Billings
In.risk.solutions.inc.
Credit has to be the ‘gate keeper’ to continuously examine legal entity
»Consolidation changes»Outside agencies»State Documentation»Certificates of
Incorporations
In.risk.solutions.inc.
What to look for as indicators …
• Accounting irregularities and statements that ask more questions than answer “Nothing we published is inconsistent with what we told people in the
past, it’s just more complete” Robert Brace, CFO, Duke, Jan 2002
• Sudden change to accept cash calls, security requests, & contract changes initiated by you
• Sudden increase in credit references, or credit lines – have good reasons when permitting
In.risk.solutions.inc.
Credit Tools for Volatile Times
• Insurance broker [no-cost] gives advice on:
–credit insurance
–performance bonds
–other security instruments
In.risk.solutions.inc.
Credit Innovations
Tri-Parti
Agreement
Term Deposit AssignmentSpecific
Assignment
CFO Letter
In.risk.solutions.inc.
Credit Innovations
• CFO Letter
Credit should be encouraged to call CFO:- arrange for letter - comfort factors, time lines,
and majority ownership changes
If cooperation is minimal, response is telling:- Results may not be predictable
- Profile of individual and company: ‘difficult’
- There is good likelihood of poor communications [and collections] in troubled times