A TRADITION OF EXCELLENCE: For more than two decades our software solutions have helped over ten-thousand publishing professionals around the world manage their most complex business requirements; from marketing to order entry; from sales to production; from customer service to accounting.

We focus specifically on publishing technologies, participating in industry standards development groups and collaborating with our customers and other industry experts to ensure that our applications continue to provide the highest levels of value and flexibility. This proactive development strategy and commitment to excellence allows our customers to more readily profit from new and emerging business trends.

INTEGRATE, INNOVATE AND GROW: Élan.Web CRM™ is a publishing and event specific customer relationship management (CRM) system. It fully integrates the functionality of contact management software with powerful sales analysis and prospecting features. These features, along with the centralized customer database allow your sales and support staff to access and act on multi-product customer information from one place.

With Élan.Web CRM™, you can integrate display advertising and other sales calls, such as event sponsorships, trade shows and classified advertising; manage sales to-do lists, show customer contact information, place orders, check credit history and more.

INNOVATIVE & FEATURE-RICH SOFTWARE FOR

SALES PROSPECTING & CRM

ÉL AN.WEB™

CRM≡ View personal, shared and team-oriented sales rep databases

≡ Automate tickler file with time, date, priority ranking, contact and comments

≡ Create on-line and interactive or printed call reports and to-do lists

≡ Setup user-definable fields by database and by individual sales reps

≡ Establish multi-level categorization of prospects by product and industry

≡ Conduct sales rep budgeting by pages, dollars and decision month

≡ Use powerful business Intelligence tools for sales rep and management reporting and analysis

≡ Generate Comp Subscriptions and Promo List Management

≡ Utilize powerful search tools by individual, name, company, etc.

≡ Integrate Customer Service, Billing, A/R, Collections, and Marketing

≡ Integrated with Gmail, Outlook 365 and Microsoft Exchange

• Tel: (800) 234-4674 • Web: www.msgl.com

CRM-00002-0312

• Seattle • Los Angeles • Phoenix • Houston • Stamford • London

• Tel: (800) 234-4674 • Web: www.msgl.com • E-mail: info@msgl.com

Drill down into the client database to view history, order status, future orders, credit history, and current receivables.

Manage integrated financial information, including extensive options for recognizing earned and deferred revenue. Extensive reporting options.

Manage Customer Relationships across all publications and departments with integrated Customer Service, Marketing, and Accounting systems.

Utilize comprehensive mail merge sorting tools, including selections by prospect and existing advertisers, by sales rep, date range, business by pages and dollars, and selections by industry category.

SALES CONTACT MANAGEMENT INTEGRATED SALES PROSPECTING & CRM