innovative approaches for organizational excellence

Innovative Approaches for Organizational Excellence

1451 Rockville Pike, Suite 600, Rockville, MD 20852 | www.encompassworld.com 301.287.8700 (p) | 301.685.3720 (f)

Karen Holderman, Corporate Affairs Specialist [email protected]

MULTIPLE AWARD SCHEDULE

Contract Number: GS-10F-0245M

Contract Period: April 22, 2017- April 21, 2022

Price List Current through Mass Mod A812, Signed March 11, 2020

INTRODUCTION

EnCompass LLC is a woman-owned consulting firm based in the Washington, D.C.

area that seeks to enhance the impact and capacity of government and

multilateral agencies, corporations, and nonprofits around the world through

customized services in organizational and leadership development, training,

technical assistance, and evaluation. We bring intelligence, innovation, and

inspiration to clients worldwide to support learning and achieve performance

excellence. EnCompass offers a global multicultural team of highly qualified staff

and consultants with deep expertise in a range of issues and extensive

geographic experience. Best known for our strengths-based approach and whole

systems perspective, EnCompass consistently delivers outstanding results for our

clients. Hallmarks of our work include appreciative and participant-centered

approaches, whole systems thinking, sustainable learning, and an inclusive lens

as a fundamental principle for enhanced democratization and development

impact. We offer strong expertise in gender and inclusive development; global

health; education and youth; democracy, rights, and governance; and agriculture

and food security.

From our international scale projects with USAID, the United Nations, the World

Bank, and Peace Corps, to our national projects with the Corporation for

National and Community Service to our work with foundations and nonprofits,

EnCompass has earned a reputation for quality performance and client

responsiveness. Recognized for our innovativeness and thought leadership,

EnCompass works closely with clients and partners to tailor our approaches to

build the clients’ capacity for greater organizational effectiveness so they can

make a powerful difference in global development.

CONTENTS

Introduction ...................... 1

Customer Information ....... 2

Labor Category

Descriptions ..................... 5

Substitution Chart ............. 6

Course Descriptions ......... 7

GSA Pricing ..................... 8

GENERAL SERVICES

ADMINISTRATION

Federal Supply Service

Authorized Federal Supply

Schedule Price List

Multiple Award Schedule

FSC Group: MAS

Business Size: Small

For more information on ordering from Federal Supply Schedule click on the FSS Schedules button at fss.gsa.gov. On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

http://www.encompassworld.com/

mailto:[email protected]

http://www.gsaadvantage.gov/

http://www.gsaadvantage.gov/

GSA Pricelist 2

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and

awarded price(s)

541611 and 541611RC: Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

611430 and 611430RC: Professional and Management Development Training

611512 and 611512RC: Flight Training

OLM and OLMRC: Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special

item number awarded in the contract

See awarded GSA Pricing.

1c. If the contractor is proposing hourly rates, a description of all corresponding commercial job titles,

experience, functional responsibility, and education for those types of employees or sub-contractors who will

perform services shall be provided.

See Labor Category Descriptions for responsibilities and requirements.

2. Maximum order

$1,000,000.00

3. Minimum order

$100.00

4. Geographic coverage

Domestic and overseas

5. Point of production

EnCompass LLC

1451 Rockville Pike, Suite 600

Rockville, MD 20852

Phone: (301) 287-8700

Fax: (301) 685-3720

6. Discount from list prices or statement of net price

Prices shown are net.

7. Quantity discounts

None

GSA Pricelist 3

8. Prompt payment terms

Net 30 Days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual

agreement in exchange for other concessions.

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold

Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase

threshold

Government purchase cards are accepted above the micro-purchase threshold.

10. Foreign items

None

11a. Time of delivery

To be negotiated with the ordering agency on each task order.

11b. Expedited Delivery

Contact EnCompass LLC for information on expedited delivery.

11c. Overnight and 2-day delivery

Contact EnCompass LLC for information on overnight and 2-day delivery.

11d. Urgent Requirements

Contact EnCompass LLC for information on urgent requirements.

12. F.O.B. point

Destination

13a. Ordering address

EnCompass LLC


Rockville, MD 20852

Phone: (301) 287-8700

Fax: (301) 685-3720

13b. Ordering procedures

GSA Pricelist 4

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements

(BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address

EnCompass LLC


Rockville, MD 20852

Phone: (301) 287-8700

Fax: (301) 685-3720

15. Warranty provision

Not Applicable

16. Export packing charges

Not Applicable

17. Terms and conditions of government purchase card acceptance (any thresholds above the micro-purchase

level)

Contact Karen Holderman at EnCompass LLC at (301) 287-8704.

18. Terms and conditions of rental, maintenance, and repair

Not Applicable

19. Terms and conditions of installation

Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices

Not Applicable

20a. Terms and conditions for any other services

Not Applicable

21. List of service and distribution points

Not Applicable

22. List of participating dealers

Not Applicable

23. Preventive maintenance

Not Applicable

24a. Special attributes, such as environmental attributes

GSA Pricelist 5

Not Applicable

24b. Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies

and services. The EIT standards can be found at: www.Section508.gov/.

25. Data Universal Number System (DUNS) number

042811732

26. Notification regarding registration in System for Award Management (SAM) database

CAGE Code: 1VNA5

LABOR CATEGORY DESCRIPTIONS

Senior Advisor – Requires a minimum of a master’s or MBA degree and a minimum of 25 years of

experience at senior levels of organizational leadership and management with notable achievements in the

public or private sectors; or a PhD and a minimum of 20 years of experience that include publishing on

methods or findings, expert presentations in professional conferences, or significant innovations in the public

or private sector.

Expert and Senior Consultant – Requires a minimum of a master’s, MBA, or CPA degree with a

minimum of 20 years of experience at senior management levels in the public or private sector; or a JD-level

degree with 10 years of experience or project management certification. Requires demonstrated superior

performance at senior levels within the government or private sector, or substantial consulting experience as

lead advisor or technical team leader of large-scale efforts in quality management, business process

improvements, financial sustainability planning, or organizational assessment.

Senior Management and Organizational Consultant – Requires a minimum of a master’s, MBA, or

CPA degree with a minimum of 15 years of experience at senior management levels in the public or private

sector; or a JD-level degree with 10 years of experience. Requires strong experience in reinvention/change

management/quality management initiatives in the public sector.

Senior IT Specialist – Requires a master’s degree in a technology-related field or MBA with a minimum

of 15 years of experience in managing technology projects at the highest level. Experience must include

demonstrated successful management of IT systems, as well as the design, development, implementation,

and evaluation of automated information systems to enable major performance enhancements.

Project Manager – Requires a master’s degree in relevant area with minimum 10 years of experience in

public sector project management and implementation. This includes planning, budget management, and

supervision of both fixed and virtual work groups. Must be skilled in facilitation of workgroup teams.

Senior Analyst – Requires a master’s degree in a relevant area, e.g., MBA, MPA, or MPP, with a minimum

of 10 years of experience in the public or private sector. Requires skills in applying quantitative and

qualitative research methods to public policy and systems process issues. Exceptional writing skills are

essential.

GSA Pricelist 6

Associate Analyst – Requires a minimum of a BA in a relevant area, master’s degree preferred, with a

minimum of 5 years of experience in the public or private sector. Good skills in analysis, writing, and

conducting assessments.

Curriculum Design Specialist – Requires a minimum of a master’s degree with at least 15 years of

experience in designing and developing adult training and workshop curricula, including the development of

instructor manuals, participant guides, and multimedia materials in support of training. Exceptional design

and writing skills are required.

Senior Trainer – Requires a master’s degree in Organizational Development or a related field with a

minimum of 15 years of experience in the design and delivery of training events and workshops for the public

sector in areas such as: leadership; organizational change; enhancing performance for managers/supervisors;

customer service; quality management; and other courses. Also requires knowledge and experience in the

design and facilitation of both small- and large-group work sessions, and in leading-edge approaches to this

work.

Technical Writer – Requires a master’s degree in a relevant area with a minimum of 5 years of experience

in authoring, editing, and publishing specialized materials. These may include training manuals, education

curricula, technical guidelines, specialized software and user documentation, and policy and procedure

information.

Graphic Design/Illustration – Requires a master’s degree or BFA-level training with a minimum of 5

years of experience in visual design and graphics development. Experience with Internet and Intranet

Website design, architecture, usability, and graphics is desirable.

SUBSTITUTION CHART

Labor Category Min.

Education Min.

Experience Masters Bachelors Associate High School

Senior Advisor Masters 25 N/A 27 29 N/A

Expert and Senior Consultant Masters 20 N/A 22 24 N/A

Senior Management and Organizational Consultant

Masters 15 N/A 17 19 N/A

Senior IT Specialist Masters 15 N/A 17 19 N/A

Project Manager Masters 10 N/A 12 14 N/A

Senior Analyst Masters 10 N/A 12 14 N/A

Associate Analyst Bachelors 5 N/A N/A 7 9

Curriculum Design Specialist Masters 15 N/A 17 19 N/A

GSA Pricelist 7

Labor Category Min.

Education Min.

Experience Masters Bachelors Associate High School

Senior Trainer Masters 15 N/A 17 19 N/A

Technical Writer Masters 5 N/A 7 9 N/A

Graphic Design/Illustration Masters 5 N/A 7 9 N/A

COURSE DESCRIPTIONS

EnCompass offers a full range of state-of-the-art training modules custom-designed to meet the unique

objectives and challenges of each of our clients. Our Leadership Academy© courses have helped many

organizations develop effective leaders and supervisors, improve communications, resolve conflicts, improve

customer service, and manage change. Courses are 1 day in length unless otherwise noted.

Introduction to Leadership

Module 1 uses Appreciative Inquiry as a way for participants to explore concepts of leadership and

management, formulate a common vision of effective leadership, and identify shared organizational values.

Participants assess their own personal leadership style, and recognize the range and variety of leadership,

management, and organizational development theories.

Communications within a Learning Organization

Module 2 uses small- and large-group exercises to identify effective communication skills. It explores

characteristics of a learning organization with a particular focus on understanding the power of mental

models (unspoken assumptions). Participants practice advocacy, inquiry, and narrative techniques as ways to

address mental models and other forms of interference in communications.

Management, Supervision, and Coaching

Module 3 further explores characteristics of learning organizations by introducing the concepts of personal

mastery and whole systems as a management framework. After identifying their units’ purpose via

customers’ needs, wants, and expectations, participants have the opportunity to share exceptional

supervisory experiences. They then apply leadership styles and applications to real-life supervisory situations

through role plays using objective, reflective, interpretive, and decisional questions.

Working in Teams

Module 4 covers essential elements for effective teams, e.g., ground rules, agenda, evaluation, group task

and maintenance functions, stages of group development, and climate assessment primarily through

interactive exercises, and large- and small-group discussion. The emphasis is on application to current job

responsibilities. Participants receive extensive printed materials for on-the-job reference.

GSA Pricelist 8

Conflict, Negotiation, and Resolution

Module 5 presents a framework for understanding conflict, exploring different conflict resolution styles, and

adopting a positive approach to resistance. Through discussions and group exercises, participants learn to

recognize the value of conflict, identify its various sources, and express, appreciate, and manage resistance.

Affirmative Customer Service

Module 6 combines theory and practice so that participants can understand and address customers’ needs,

wants, and expectations. Going beyond surveys and focus groups, participants learn a process to explore best

practices for building long-term relationships with customers and for sharing customer-service lessons across

the organization.

Leadership and Managing Change

Module 7 explores the effects of transitions on the morale and productivity of staff members. Coaching is

presented as a management tool for change, and participants devise strategies for managing specific changes

in their work environments. Drawing on their own experiences and key leadership concepts introduced

throughout the course, participants envision their accomplishments in 6 months and develop personal action

plans, as well as the next steps in building and nurturing a learning organization.

English Writing Proficiency (5 Days)

The English Writing Proficiency Course was designed for USAID to improve the quality of the American

English writing skills of Foreign Service Nationals (FSNs) whose primary language is not English. The course is

designed for USAID staff members who are expected to contribute to mission planning documents, technical

reports, trip reports, and other documents as requested. The training approach reflects the fact that

participants speak English although they might not have had extensive training in writing. The focus is on

experiential learning with hands-on individual and group writing exercises that are tied to real-life

assignments and USAID work situations. It is a 5-day course and includes participant manuals with resources

for writing USAID documents. Standard and advanced options are available.

GSA PRICING

Year 16: April 22, 2017 – April 21, 2018

Labor Category Daily Rate Hourly Rate

Senior Advisor $4,467.51 $558.44

Expert and Senior Consultant $2,887.35 $360.92

Senior Management and Organizational Consultant $2,132.05 $266.51

GSA Pricelist 9


Senior IT Specialist $2,455.77 $306.97

Project Manager $1,226.73 $153.34

Senior Analyst $1,150.56 $143.82

Associate Analyst $926.68 $115.84

Curriculum Design Specialist $1,841.82 $230.23

Senior Trainer $2,398.51 $299.81

Technical Writer $1,219.80 $152.48

Graphic Design/Illustration $691.26 $86.41

Current Training Rates

Course Name Price

Introduction to Leadership $5,138.54

Communications Within a Learning Organization $5,138.54

Management, Supervision, and Coaching $5,138.54

Working in Teams $5,138.54

Conflicts, Negotiations, and Resolution $5,138.54

Affirmative Customer Service $5,138.54

Leadership and Change $5,138.54

English Writing Proficiency (5 Days) $18,735.49

Year 17: April 22, 2018 – April 21, 2019





GSA Pricelist 10










Year 18: April 22, 2019 – April 21, 2020













Year 19: April 22, 2020 – April 21, 2021



GSA Pricelist 11












Year 20: April 22, 2021 – April 21, 2022








Associate Analyst $1,014.92 $126.87





GSA Pricelist 12

SCLS Eligible Contract Labor Category

SCLS Equivalent Code – Title Wage Determination Number

Technical Writer 30461 - Technical Writer I 15-4269

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it

includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this

pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the

SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract.

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