innovation at jones lang lasalle ideas put to work. 2015/bbest... · - jones lang lasalle ......
TRANSCRIPT
New Realities Impacting Workplace
73% of corporate
real estate executives face high expectations around
the improvement of workplace productivity
- Jones Lang LaSalle
Individual work has decreased from approximately 40% of all work
accomplished in 2000,
to 20% today.
- Gartner Group
The average knowledge worker is at their desk
only 40% of the time.
- Gartner Group
85%of Fortune’s
Best Companies to Work For allow employees to
telecommute or work from home at least 20% of the
time.- Fortune Magazine
By 2020, 65 million
Americans will be temps, freelancers, and
independent contractors (40% of the
workforce) - Forbes
By 2015, Millenials
(born 1980 - 1997) will be the largest generation in
the workforce.- U.S. Census
88%81% 82%
76% 75%
0%
20%
40%
60%
80%
100%
Past Three Years Next Three Years
76%
60% 60% 61%
0%
20%
40%
60%
80%
100%
WorkplaceProductivity
PeopleProductivity
BusinessProductivity
AssetProductivity
2013 2015
What workplace transformations have been implemented in the past three years, and what initiatives are planned in the next three
years?
What are your company’s expectations from CRE around productivity outcomes?
Shifting CRE focus from Cost to Experience and Change
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
MOBILE50% to 74% OUT
ANCHORED<25% OUT
SEMI-MOBILE25% - 49% OUT
VERY MOBILE75-100% OUT
MOBILE50% to 74% OUT
SEMI-MOBILE25% - 49% OUT
ANCHORED<25% OUT
Potential Mobility Category
Average “Out” (%)
# Existing Spaces (% headcount)
Sharing Ratio (Moderate to Progressive)
# Future Spaces (Moderate to Progressive)
Very Mobile 75-100% Out 20 spaces (16%) 2.1: 1 to 3.0: 1 7 to 10 spaces
Mobile 50-74% Out 26 spaces (20%) 1.5: 1 to 2.0 : 1 13 to 18 spaces
Semi-Mobile 25-49% Out 38 spaces (30%) 1.1: 1 to 1.4: 1 27 to 35 spaces
Anchored <25% Out 44 spaces (34%) 1.0: 1 44 Spaces
Potential Blended Sharing Ratio 128 spaces 1.2: 1 to 1.4: 1 91 to 107 spaces
Assigned Individual Work Spaces (128)
36% of individual workspaces were empty >50% of the time
64% of individual workspaces were in and away >50% of the time
Mobility Profileoverall summary
GREEN
• Energy/carbon
(lighting, heating/cooling,
plug load, server rooms)
• Water
• Resources
(e.g., green procurement,
reduce paper)
• Waste
• Dow Jones Sustainability
Index criteria
PRODUCTIVE
• Layout that supports
tasks/workflow and
informal cohesive
networks
• Acoustics
• Visual comfort
• Thermal comfort; IAQ
• Employee amenities
• Health and Work-Life
• Space use efficiency
• Green team initiatives
• Commuting
Green & Productive Work Together
JLLProductivity
Improved acoustics + 6%
Improved lighting, daylighting and views
+ 5.5%
Improved thermal comfort and ventilation
+ 5%
Improved ergonomics and privacy + 6%
Green workplaces vs. non-green + 16%
The Productivity Impact
Estimate order of magnitude of energy savings, productivity gains
How could this be improved?
– Set aside a quiet zone
– Partition 4 meeting spaces (approx. $18K)
– Install sound masking (approx. $1/sf)
How much improved productivity could be expected?
– Studies say 6% improved productivity is possible. Using an ultra-conservative estimate of just 1% of enhanced work performance, this equatesto $75,000
How could this be improved? Savings
Reduce hours of lighting and HVAC in the office (no cost)
$4,500
Lighting controls (2–4 yr. payback)
$2,800
Server room features and management (low- to no cost)
$3,300
Total $10,600
* 8.8% saving for electricity
Productivity gainEnergy savings
75,000 SF 25,000 SF100 employeesPayroll: $7.5M
Does it Really Work?
San Diego Federal Building – changed from T12s with flickering magnetic ballasts to T8s with electronic ballasts. Daylighting and acoustical changes produced a 3% improvement in office areas and 15% in courthouses, correctional and post office spaces. Valued at $1.3 million in improved productivity and $275,000 in lower energy costs.
California Energy Commission found that students exposed to more daylight performed 7% to 18% better on standardized tests.
Zappos recently re-structured its call centers to address worked productivity issues. While average turnover at typical call centers is 150%, turnover at Zappos is only 39%
PG&E study found retail stores with skylights experienced 40% higher sales than those without.