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AGETECH CALIFORNIA ANNUAL CONFERENCE & TECHNOLOGY EXPO

AGETECH CALIFORNIAANNUAL CONFERENCE& TECHNOLOGY EXPO

INNOVATE. INVEST. IMPLEMENT.Technology Advantage in a Value-Driven Environment

November 15, 2012Pasadena, CA


Dear Friends and Colleagues,

On November 15, 2012 the California Association for Health Services at Home (CAH-SAH) and Aging Services of California, will host the West Coast’s Premier Home Care and Aging Services Technology Conference – the third AgeTech Conference & Technol-ogy Exposition at the Hilton Hotel in Pasadena, CA.

Organized into the three main segments of “Innovate” “Invest” and “Implement” this one-day conference will address many of the organizational cultural barriers to innovat-ing service models and adopting new technologies that often inhibit senior living and home care providers and will offer guidance for the sometimes-daunting investment decisions and implementation processes. As providers determine how best to thrive in the new value-driven environment, organizations offering evidence-based coordination expertise and innovative service models – strengthened with technology – have a better likelihood of developing partnerships and providing services to a larger customer base. This theme embraces one of AgeTech’s goals of enabling strategic change and facilitat-ing successful business model development through education.

This year’s program ensures that the event will not just be “another technology con-ference,” but rather an important strategic growth venue for care providers’ executive leadership, key staff and board members as well as advisors, consultants, academics, technology organizations and innovators in the aging and home care space. We are also happy to announce that CEUs are offered for across a variety of license categories for staff in California, Oregon and Washington (details below).

We are expecting a full cache of technology solutions – with many new exhibitors – and have planned several opportunities throughout the day for you to research and evaluate what could be a good fit to enable the service improvements or new models you are cur-rently exploring. Of course, fabulous deserts and wine tastings make for a natural way to interact and make strategic connections. This is one day you don’t want to miss.

Sincerely,

Scott Peifer, Executive DirectorAgeTech California

PREsENTEd bY:

WELCOME

AGETECHCALIFORNIA

AgeTech California advances the delivery of tech-enabled

aging and home care services for better, more efficient person-

centered care.


WHO SHOULD

ATTEND?

CONTINUING EDUCATION

SCHEDULE AT A GLANCE

GENERAL INFORMATIONProviding high-value education is a core part of AgeTech’s strategic objective to be a leading channel of information for aging service and home care providers regarding technology solutions, best utilization practices, and new service model opportunities. This one-day conference on November 15, 2012 will feature 45 speakers on the topics of innovation, investment and implementation of technology-enabled care and service models.

Executive leaders in home care and aging service organizations, key staff such as Administrators, Directors, Care Managers, Service Coordinators, IT staff, and board members, as well as advisors, consultants, academics, technology organizations and innovators in the aging and home care space.

The AgeTech Conference and Technology Exposition has been approved for the following continuing education unit hours:

California: BBS (6 hours), BRN (7 hours), CASP (7 hours), NHAP (7 hours), and RCFE (7.5 hours)

Oregon: ALF/RCF (7.5 hours), NHA (7.5 hours)

Washington: NHA (7 hours), BRN (7 hours), CASP (7 hours), and AL Caregiving (pending) (7 hours)

Registration & Breakfast with Tech Exhibitors

Welcome/Introductions

Opening Keynotes

Featured Innovation Ignite Talks

Concurrent Education Sessions: 1A, 1B, 1C

Luncheon General Session - “Invest”

Dessert & Coffee with Tech Exhibitors

Concurrent Education Sessions: 2A, 2B, 2C, 2D

Concurrent Education Sessions: 3A, 3B, 3C, 3D

Closing Keynote

Synthesis of Day

Networking Reception

IN AFFINITY PARTNERsHIP WITH:

7:00AM – 8:00AM

8:00AM – 8:15AM

8:15AM – 9:45AM

9:45AM – 10:15AM

10:25AM – 11:55AM

12:00PM – 1:15PM

1:15PM – 1:45PM

1:50PM – 2:50PM

3:00PM – 4:00PM

4:10PM – 5:10PM

5:10PM – 5:15PM

5:15PM – 6:00PM


sCHEdULE OF EVENTs8:15 AM – 10:15 AM OPENING GENERAL SESSION – “INNOVATE”

What is innovation and why is it important to home care and aging service organizations? Why is it an essential part of shaping care and services for older adults and other clients? How can technology innovations support the service/business model innovations you need to pursue to thrive in a changing, value-driven environment? Learn how being an innovative organization can differentiate you as a leader and highly valued partner in the new world of cross-sector health care partnerships and consumers who expect more.

8:15 AM – 9:45 AM KEYNOTE PRESENTATIONSKEYNOTE THE CHARACTERIsTICs OF INNOVATION – WHAT dOEs IT LOOk LIkE?PREsENTER: LOUIs bURNs, CEO, INTEL-GE CARE INNOVATIONs

Learn from one of the field’s leading technology companies about the process and core characteristics of innovation, and why it is essential to any organization’s survival and growth. Hear why it is better to be “the first mover” than waiting for others to take the lead innovating in your service space, and learn the value of developing your own “guiding principles” for innovation in what you do. While failure is a core characteristic of innovation, understanding that innovation must be user-centered and simple in its design – not complex or elaborate – will save you unnecessary failure cycles. Louis Burns will share industry-leading insights about the development and characteristics of innovations from his extensive experience as an executive at Intel Corp. and as CEO of Intel-GE Care Innovations.

KEYNOTE bUsINEss MOdEL INNOVATION FOR sUCCEss IN A VALUE-dRIVEN ENVIRONMENTPREsENTER: TYLER JUNG, Md, CORPORATE MEdICAL dIRECTOR, HEALTHCARE PARTNERs MEdICAL GROUP, ACCOUNTAbLE CARE ORGANIzATION (ACO)

As articulated by Victor Tabbush, Ph.D., UCLA Anderson School of Management, “successful business strategies are formulated by articulating the strengths of the organization with the opportunities presented to it by the external environ-ment in which it operates. When changes occur in the business environment – such as those in the technological, eco-nomic, and policy arenas – new opportunities are created. Organizations that align their existing core competencies, de-velop others that are needed, and are willing to modify their strategies accordingly can not only sustain themselves, but can thrive in the midst of these shifts…Community-based organizations (CBOs) that can provide support services such as care transitions, chronic disease management, medication management, nutrition, transportation, home and family assessments, health benefits counseling, and caregiver support to the healthcare sector are well-positioned to exploit the opportunities created by health care reform by providing these services in partnerships with the health care sector.” 1

New payment arrangements and policies that encourage high-quality coordinated care will put unprepared community-based organizations – including aging services and home care provid-ers – at risk of lost patients/residents and revenue. As providers determine how best to thrive in this new value-driven environment, organizations offering evidence-based coordination exper-tise and innovative service models, strengthened with technology, have a better likelihood of developing partnerships and providing services to a larger customer base.

Torrance, California-based HealthCare Partners Medical Group was one of 32 accountable care organizations chosen to participate in CMS’ Pioneer ACO Model. Additionally, HealthCare Partners is part of a commercial PPO ACO with Anthem and is working with other insurers on ACO agreements. In this keynote presentation, HealthCare Partners’ Corporate Medical Director Tyler Jung, MD, will discuss some of the successes and challenges in business model innova-tion to align with the current value-driven environment, with important strategic insights for

aging services and home care organizations and the role of technology in achieving these goals.

Dr. Jung will speak to factors such as stable and visionary leadership, a consistent emphasis on prevention and promo-tion, an integrated health information technology infrastructure, use of effective care coordination and care management, and performance measurement and reporting. One of the key culture changes Dr. Jung will discuss is converting the mindset of a traditional fee-for-service provider into one that is rigorously measured on quality and value.

1http://www.thescanfoundation.org/sites/thescanfoundation.org/files/tabbush-cbo_healthcare_prtnrshps-8-22-12.pdf

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9:45 AM – 10:15 AM INNOVATION IGNITE TALKS PREsENTERs: AsIF kHAN, FOUNdER & CEO, CAREMERGE; kIAN sANEII, FOUNdER & CEO, INdEPENdA; dAN TRIGUb/JUsTIN UsHER, CO-FOUNdERs, OPENPLACEMENT; sUNEEL RATAN, FOUNdER & CEO, CARE ARCHITECTURE; bETH sANdERs, FOUNdER & CEO, LIFEbIO

Five start-up technology innovations in the aging space will be featured during this quick-firing segment which includes AgeTech Developing Technology Partners and others. Some are new approaches to enabling care management and care transitions, while others are focused on developing social, family and service networks for older adults. Disclaimer: You may catch the innovation bug from these entrepreneurs.

LEARNING ObJECTIVEs• Learn about a few of the latest technology innovations aimed at addressing challenges in home care and aging service delivery• See how technology can enable caregiver and family engagement and support• Hear how evolutions in technology capability and partnerships across technology sectors are converging on the aging space

10:25 AM – 11:55 AM CONCURRENT EDUCATION SESSIONS

1A INNOVATION CLINIC: IMPROVE YOUR “INNOVATION QUOTIENT”PREsENTERs: kATY FIkE, GERONTOLOGIsT ANd CEO, INNOVATE50/sTEPHEN JOHNsTON, FOUNdER & CEO, FORdCAsTLE; CO-FOUNdERs, AGING 2.0

This session will engage participants in an interactive roundtable discussion to learn innovation best practices (design thinking, business model innovation, open innovation) that are most relevant to the aging space, with application to key technology trends (web 2.0, social media, mobile). Learn how to formulate and execute strategies, motivate and engage people, build a culture of innovation, and develop and use distinctive competencies to stay ahead of the pack.

• Learn from case studies of established and emerging companies who are at the leading edge of innovation• Gain a fresh perspective on the importance of collaboration and social media among entrepreneurs, investors, and providers to accelerate business innovation for the 50+ market.• Translate innovation best practices and current technology trends into opportunities for innovation in the aging and home care space.• Identify new processes and business models to help organizations scale more successfully, lower costs and raise quality levels

“THIs WAs A GREAT CONFERENCE. ONE OF THE bEsT I HAVE ATTENdEd THIs YEAR.”

“GOOd EXAMPLEs OF REAL APPLICATIONs REAdY TO dEPLOY”

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10:25 AM – 11:55 AM CONCURRENT EDUCATION SESSIONS (CONT’d)

1B INNOVATIVE TECH-ENAbLEd APPROACHEs TO sUPPORT HEALTH ANd WELLNEssFACILITATOR: JONATHAN MACk, WEsT WIRELEss HEALTH INsTITUTE; MEMbER, AGETECH CALIFORNIA AdVIsORY COUNCIL This innovation-rich panel session will present several technology-based approaches to gathering health vitals to support the health and wellness of older adults. Some approaches blend engaging “theraputainment” with remote vitals assess-ment, others adapt ubiquitous legacy technologies or leverage gathering places for greater convenience, while others are passive, and least invasive to daily living. Learn about these exciting approaches from innovators and entrepreneurs com-prised of both start-up and major consumer electronics technology firms, and public and nonprofit agencies, facilitated by a leading private research organization.

PAIRING TELEHEALTH kIOsk ANd REMOTE TECHNOLOGIEs WITH CARE COORdINATIONPREsENTER: MARY MAzYCk, RN, VP OF PROGRAMs ANd sERVICEs, GARY & MARY WEsT sENIOR WELLNEss CENTER This segment will present an innovative approach to increase the health and wellness of older adults by combining care coordination with a cutting-edge telehealth kiosk, home vitals assessment tools, and medication dispensing technology. Senior center care coordinators monitor data streams to help at-risk seniors to help avoid hospital admissions, improve medication adherence, and avoid social service issues.

TOUCH-FREE sMART bEd TECHNOLOGY IMPROVEs CAREPREsENTERs: CHRIs dANA, VICE PREsIdENT IT, EPIsCOPAL sENIOR COMMUNITIEs ANd MIkE HANsON, VP, bAM LAbsLearn how a senior living provider improved care by implementing Smart Bed solutions for their residents. This presenta-tion will give an overview of Smart Bed solutions, their use and how they fit into the clinical and IT areas of responsibil-ity. A case study approach will cover implementation, training, adoption and key findings.

INCORPORATING HEALTH MONITORING INTO A COMPUTER MOUsEPREsENTER: TERRY MALLOY, COO, CALHEALTH, INCThis segment will describe and demonstrate how a novel technological approach comprising a computer mouse used with an ordinary computer can measure medical parameters such as blood pressure. The tool is designed to enable seniors and others to regularly and more conveniently monitor their own health status and maintain an electronic history for a facility nurse, physician or remote health care provider.

HEALTH VITALs TRACkING IN THE EXERGAMERs WELLNEss CLUbPREsENTERs: ELLEN kAMPEL, MICROsOFT; LAURA TREJO, LA dEPT. OF AGINGThe Exergamers Wellness Club was a public-private partnership project. A health-and-wellness program was augmented by two consumer technologies – Microsoft Kinect for Xbox 360 and Microsoft HealthVault, as well as remote vitals as-sessment tools. The program helped older adults get fit, increase social interaction and provided them the tools to man-age their personal health.

LEARNING ObJECTIVEs• See how a variety of technologies can be used in supporting health vitals monitoring, healthy activity and wellness promotion• Learn four tech-enabled service models to support health and wellness • Gain insights from the development and application of compelling innovations

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1C ROLE OF TECHNOLOGY TO ENAbLE CARE TRANsITIONsPREsENTERs: TYLER JUNG, Md, CORPORATE MEdICAL dIRECTOR, HEALTHCARE PARTNERs MEdICAL GROUP ACCOUNTAbLE CARE ORGANIzATION (ACO); WILL ROss, PROJECT MANAGER, REdWOOd MEdNET HEALTH INFORMATION EXCHANGE (HIE); RICHARd dELLA PENNA, Md, CHIEF MEdICAL OFFICER, INdEPENdA; ERIC bROWN, PREsIdENT & CEO, CALIFORNIA TELEHEALTH NETWORk

Featuring four prominent players from different segments: an ACO, an HIE, an innovative cloud-based technology plat-form and a state-wide telehealth network, this panel session will focus on how technology (electronic health information exchange, work flow management and care coordination platforms) can support quality and efficiency goals for transi-tions of care across health care settings. It also will discuss how such technologies can support the essential partnerships of an ACO, enable the coordination of care, improve health outcomes and help achieve cost savings. A nationally-hailed and rapidly growing protocol for simple health information exchange, called “Direct Messaging” will be explained with import for its role in effective and efficient care transitions.

• Learn several technology-enabled strategies for supporting care transitions and cross-sector partnerships, including those for an ACO • Understand what “Direct Messaging” is and how home care and aging service providers can use it• Learn how a cloud-based technology platform can serve a central role in care transitions and ongoing coordination and delivery, while extending the reach of care staff

12:00 PM – 1:15 PM LUNCHEON GENERAL SESSION – “INVEST”

KEYNOTE sTRATEGIC INVEsTMENTs IN NEW MOdELs OF CAREPREsENTER: PAUL kUssEROW, sVP ANd CHIEF sTRATEGY OFFICER, HUMANA

As the collective service needs of the nation’s 10,000-per-day new older adults continues to escalate, so do the challenges for providers across the continuum that are already working near capacity. As senior vice president and chief strategy and corporate development officer at health insurer Humana Inc., Paul Kusserow is at the forefront of the age wave in the health care indus-try. Kusserow will discuss how Humana’s investment in innovative new approaches, including technology-enabled care, and strategic partnerships and acquisitions is instructive for all provid-ers to position for success in this marketplace.Kusserow previously served as managing director and chief investment officer of the Ziegler HealthVest Fund, where he focused on early-stage investments in health-care services and IT.

WHAT’s THE ROI? PREsENTERs: dAVId LINdEMAN, EXECUTIVE dIRECTOR, CENTER FOR TECHNOLOGY ANd AGING, PUbLIC HEALTH INsTITUTE; kAMAL JETHWANI, CORPORATE MANAGER, REsEARCH ANd INNOVATION, CENTER FOR CONNECTEd HEALTH, PARTNERs HEALTHCAREProviders considering investment in technology frequently want to determine the “Return on Investment (ROI).” While this isn’t always the first question to ask in pursuing service innovations, it is none-the-less helpful in making investment decisions. However, ROI has been difficult to determine. This segment will mark the launch of a new web-based tool de-veloped by the Center for Connected Health and the Center for Technology and Aging for analyzing return on investment of remote patient monitoring programs, with relevance for other kinds of technology-enabled care.

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1:50 PM – 2:50 PM CONCURRENT EDUCATION SESSIONS

2A ROI OF RPM: A NEW TOOL FOR ANALYzING RETURN ON INVEsTMENT OF REMOTE PATIENT MONITORING PROGRAMs.PREsENTERs: LYNN REdINGTON, sENIOR PROGRAM dIRECTOR, CENTER FOR TECHNOLOGY ANd AGING, PUbLIC HEALTH INsTITUTE; kAMAL JETHWANI, CORPORATE MANAGER, REsEARCH ANd INNOVATION, CENTER FOR CONNECTEd HEALTH, PARTNERs HEALTHCARE; ANd JEREMY RICH, dIRECTOR, HEALTHCARE PARTNERs INsTITUTE FOR APPLIEd REsEARCH ANd EdUCATIONThis session will feature description of a new web based tool for analyzing return on investment of remote patient monitoring programs. This will include a return on investment analysis of RPM programs at five home health and health care organizations, focusing on Remote Patient Monitoring business models and implications for Remote Patient Monitoring program design.

LEARNING ObJECTIVEs• Understand how to analyze return on investment of remote patient monitoring programs using a web based tool.• Understand the key drivers of a positive ROI and how to optimize RPM program design• Benchmark RPM business models to five leasing health care organizations.

2B bEYONd LARGE FONTs: CONsIdERATIONs FOR COMPARIsON ANd sELECTION OF dEVICEs, sOFTWARE, ANd WEb-bAsEd TECHNOLOGIEs.This session explores the adoption, design and decision making challenges in adopting new technologies. It will explore case studies to suggest a decision rubric for success and will delve into product design and best practices for success.

A HANds-ON , TEAM-bAsE APPROACH TO HOME HEALTH AGENCY TECHNOLOGY sELECTION & AdOPTIONPREsENTER: C. sAM sMITH, sENIOR CONsULTANT, VI3 TECHNOLOGIEs, INC This segment describes a technical case study of a nine-agency regional home care and hospice corporation’s technology systems implementation and includes information regarding the criteria for decision making and requirements gathering. Primary focus is given to the key initiatives which insured project and overall operational success.

INNOVATIVE dEsIGN sTRATEGIEs TO ENHANCE PATIENT AdOPTION OF NEW TECHNOLOGIEsPREsENTER: sANdRA ELLIOTT, dIRECTOR, CONsUMER TECHNOLOGY ANd sERVICE dEVELOPMENT, MERIdIAN HEALTH Advances in sensing and communication technology has dramatically improved the capacity for self-monitoring as well as remotely monitor patients. However, many companies are now realizing the design of the product and the solution is even more critical to technology adoption in aging populations. This session will address the design elements and adoption challenges that are critical and most common.

LEARNING ObJECTIVEs• Articulate three core design elements and sample remedies to address critical to adoption among aging populations• Analyze current market for the potential technology platforms available to achieve budgeted project goals. • Leverage lessons learned into new criteria for technology selection including the most critical technology requirements for home care and hospice operations, marketing and administration.• Develop team decision making process to assure administrative and field staff buy in and overall project implementation success.

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2C INTEROPERAbILITY OF HIE, sTANdARds ANd TECHNOLOGY IMPLEMENTATION POLICY CONsIdERATIONs: WHAT YOU sHOULd kNOW bEFORE YOU INVEsTThis session will assist in understanding the standards for interoperability of health information exchange across the continuum of care, new standards for the Home Care Plan of Care (HH-POC), and the policy and legal landscape of telehealth and other tech-enabled care in order to make wise investment decisions.

OPPORTUNITIEs FOR HOME HEALTH CARE ANd LTPAC PROVIdERs IN INTEROPERAbLE HIT ANd COORdINATION OF CAREPREsENTER: RICHARd bRENNAN, VP TECHNOLOGY POLICY, NATIONAL AssOCIATION FOR HOME CARE (NAHC); EXECUTIVE dIRECTOR, HOME CARE TECHNOLOGY AssOCIATION OF AMERICAThis presentation will provide the latest status of interoperability-related topics for health information technology, and address the strategic reasons why HHAs and long-term and post-acute care (LTPAC) providers need to understand interoperability and coordination of care efforts to make wise investment and business decisions. It will cover topics such as Meaningful Use Stage 3; development of care plan requirements to achieve an incremental progress towards a longitudinal care plan concept; identification of the availability of standards to support the exchange of more robust patient status content, including: functional status, cognitive status, pressure ulcers; recognition of available transitions of care data sets that support long-term post-acute care (LTPAC) patient populations; and harmonization of the Consolidated-CDA for use in supporting the Patient Assessment Questionnaire Summary (PAQS) standard (for MDS and OASIS-C federally required assessment instruments) and expand summary care record requirements to include receipt of the PAQS document.

POLICY ANd LEGAL IssUEs IN sUCCEssFUL IMPLEMENTATIONPREsENTER: dEbORAH RANdALL, Jd, dEbORAH RANdALL CONsULTINGToday’s telehealth focus at “home” is not only physician-to-patient consultation, but also coaching, monitoring, maintenance of chronic condition and end of life palliation for individuals living/ ambulating from personal homes or communal living units. Telehealth advancement in the community requires additional, and sometimes different, strategies and patient-centered collaborations than health system internal networks. The technical arrangements and legal agreements likely have different parties, goals and strategic value. The competencies and willingness of the patient/family will be paramount in achieving both research and therapeutic goals. Many legal issues are involved in the implementation of care to the home and across state lines. The presenter will offer observations from extensive work in the field of community-based services, work in American Telehealth Association (ATA) workgroups, and consideration of recent telehealth issues in the USA and Western Europe.

LEARNING ObJECTIVEs• Understand the importance of interoperability and coordination of care to home health care and longitudinal coordination of care.• Get the latest status update on interoperability standards of long-term and post-acute care providers and related federal requirements• Identify significant policy, legal issues and standards in “home”-based telehealth (whether a private home or assisted/residential care setting)• Discuss approaches to new areas of telehealth such ACO collaboration and end of life and palliative care

2D MAXIMIzING THE OPERATIONAL VALUE OF YOUR INVEsTMENT IN INFORMATION TECHNOLOGYEffective use of care delivery technology tools and the data they generate has become especially important in the current value-driven environment as providers develop new business models and strategic partnerships. The panelists in this ses-sion will review the range of available technologies and the importance of collecting and interpreting data, as well as the opportunities created by the use of information technology. The session will cover identifying trends, taking appropriate action, and the technologies that are available for providers.

sPEEd OF dATA: MINING YOUR FINANCIAL dATA TO GIVE YOUR ORGANIzATION A COMPETITIVE EdGEPREsENTER: dIANE POOLE, sTRATEGIC REPORTING CONsULTANT, sUNCOAsT sOLUTIONsThe Home Care industry is in a constant state of change: clinical outcome standards- regulatory updates and mandates- financial indicators and assumptions. The need for relevant, up-to-date and easy to interpret data is critical for your management team, Board of Directors, and prospective external partners. Using business intelligence will allow quick access to data thus allowing appropriate actions to be taken when negative trends begin to develop.

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1:50 PM – 2:50 PM CONCURRENT EDUCATION SESSIONS (CONT’d)UPGRAdING THE dELIVERY OF AGING sERVICEsPREsENTER: GREGORY PROssER, CEO, ACCEssIbLE sOLUTIONs, INC.Information technology continues to revolutionize the Aging Services industry. With the use of tablets, smart phones, touch screen monitors and bar code scanners, many organizations are now taking full advantage of the technologies that are available in today’s day and age. This session will explore those technologies.

LEARNING ObJECTIVEs• Understand how appropriate use of care delivery technology can help improve operational efficiency in their environment , and how easy data extraction and reporting is critical to a healthy organization• Identify financial metrics necessary to make operational decisions • Describe the use of benchmark tools to guide the organizations decision process such as integrated solutions to gain ultimate streamlining.• Identify how to use information technology to gather and report complete and reliable data.

3:00 PM – 4:00 PM CONCURRENT EDUCATION SESSIONS

3A IMPLEMENTATION OF REMOTE MONITORING ANd HOME TELEHEALTHSuccessful utilization of telehealth ultimately depends on an organizations ability to implement products in a way that ef-fectively assists individuals’ health and is feasible for the organization. This session will feature a specific toolkit designed to support organizations in designing and diffusing telehealth, and will describe a people-focused view on the essential components and processes necessary to consider in adoption.

WORkFLOW ANd PEOPLE FIRsT, TECHNOLOGY sECONdPREsENTER: JULIE CHERRY, dIRECTOR CLINICAL sERVICEs, INTEL-GE CARE INNOVATIONsAdoption of telehealth rests on the ability of professionals to shift their focus back to the people doing the work & receiving care, instead of focusing purely on the technology. This presentation focuses on re-engineering workflow and business models from the ground up to maximize the effectiveness of telehealth technology.

AdOPT TOOLkIT: A WEb-bAsEd TOOLkIT TO ACCELERATE THE dIFFUsION OF PROVEN TECHNOLOGIEsPREsENTERs: dAVId LINdEMAN, dIRECTOR, CENTER FOR TECHNOLOGY ANd AGING (CTA), PUbLIC HEALTH INsTITUTE; VALERIE sTEINMETz, PROGRAM dIRECTOR, CTA; ALAN LITTLE, sENIOR AdVIsOR, CTAA new web-based ADOPT toolkit was created to help organizations more quickly and easily design health technology focused programs and to accelerate diffusion of proven technologies. The ADOPT Toolkit offers tools in four areas: Remote Patient Monitoring, Medication Optimization, Care Transitions, and Mobile Health. This presentation highlights the RPM ADOPT Toolkit.

LEARNING ObJECTIVEs• Identify key program areas when designing a remote patient monitoring program using the web-based ADOPT toolkit.• How to ensure clinical relevance of telehealth data and interactions by partnering with clinical organizations and experts• Understand the key questions and areas of sensitivities that must be addressed when adopting telehealth technology, including lessons learned from specific deployment case studies• How to assess existing processes and workflow where new technology will be adopted

3B dEPLOYING MEdICATION MANAGEMENT WITH TECHNOLOGYAs many as 76% of the hospital readmissions in the U.S. are thought to be preventable. With a 27% rehospitalization rate within 30 days of discharge, many solutions are needed. Medication non-adherence contributes to approximately half (50%) of all medication-related hospital admissions and 23% of all nursing home admissions. Technology information systems in congregate settings and devices for home settings are accelerating our ability to increase medication compliance and management.

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MAXIMIzE MEdICATION MANAGEMENT TO REdUCE REsIdENT RIskPREsENTERs: bRIAN dIMIT, dIRECTOR, INdUsTRY MARkETING, POINTCLICkCAREAs resident care issues become increasingly complex, so do medication regimens. Increased risk for adverse events/polypharmacy to manage side effects occur, further complicating care delivery and medication management. This session will discuss the goal of the pharmaceutical services system in a long-term care facility and its usage to ensure safe/effective medication use.

MAkING MEdICATION MANAGEMENT PART OF A HOME HEALTH PACkAGE PREsENTERs: bARRY bERGER, CEO ANd MICHELE HOFHINE, ACCREdITEd NURsING While determining ROI is important for any business decision, it can often stifle willingness to evolve your service model to include technology innovations. Hear how one home health organization “beta tested” a medication dispensing and reminder technology on a personal level, and was then compelled to incorporate its use as a normal part of its service model.

• Learn how technology can enable effective medication management in both long-term care and home care organizations to improve compliance and health outcomes• Learn methods to interface medication compliance with pharmacy, family and others• Hear the status of one providers’ implementation thus far and translate this experience into utilization in your organization and cost-savings for healthcare at-large.

3C IMPLEMENTING TECH-ENAbLEd POINT-OF-CARE dOCUMENTATION: MORE TRANsPARENCY, LEss WORkThis session will provide information on moving to electronic workflow and all but eliminating the need for paper documentation. Expanding this discussion beyond basic concepts of reducing paper use, the session will offer ways to increase productivity, improve care and increase compliance. Forward-looking companies in the health and life sciences communities are embracing mobile technology as a way to extend the value of their services they provide. Home health care also has embraced this technology for its ability to increase compliance, productivity and accountability of field staff.

ELIMINATING PAPER dOCUMENTATION IN HOMECARE FOR EFFICIENCY ANd GROWTHPREsENTERs: LUCY ANdREWs, CEO, AT YOUR sERVICE,ANd VICE CHAIR NATIONAL AssOCIATION OF HOME CARE; GEOFF NUdd, CEO, CLEAR CAREThis segment will describe how one home care agency reduced work, improved transparency and quality of care and grew by using phone-based technology to eliminate paper in-home documentation. Learn how the effective use of such technologies can differentiate your services and hold greater appeal to prospective clients and families.

dEsIGNING WIRELEss HOME CARE POINT-OF-CARE sERVICEs ANd sOCIAL MEdIAPREsENTER: sCOTT HERRMANN, dIRECTOR MObILE sERVICEs, PROCURA LLCThis presentation will explain the reasons and benefits behind eliminating paper and manual process for home care agencies. Whether it’s RN’s, nurse aides or social workers, by using mobile technology to eliminate paper and self-reported manual processes, home care agencies can gain benefits that not only improve patient outcomes, but also provide a better way to deliver and pro-actively manage their services.

LEARNING ObJECTIVEs• Understand the challenges in deploying and managing a mobile workforce in your agency.• Learn how to eliminate paper in-home documentation.• Identify the ways to enable an ROI to make the mobile service a reality to improve quality of care.

3D sUPPORTING COGNITIVE HEALTH: EVIdENCE bAsE ANd dEPLOYMENT APPROACHEs FOR THE UsE OF TECHNOLOGYOlder adults concerned about maintaining cognitive health and those who have already experienced significant cognitive decline, including those diagnosed with Alzheimer’s Disease or other forms of dementia, can be supported and experi-ence improvements in cognitive function through effective use of specialized and common technologies. This session will discuss different approaches and present relevant research on the benefits of leveraging technology with these populations to support cognitive health.

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3:00 PM – 4:00 PM CONCURRENT EDUCATION SESSIONS (CONT’d)UsING TECHNOLOGY TO PROMOTE PERsONALIzEd, WHOLE-PERsON bRAIN FITNEssRYAN MCkIM, PsY.d., CLINICAL NEUROPsYCHOLOGIsT ANd VICE PREsIdENT, REsEARCH & OUTCOMEs, NEOCORTA In order to make brain fitness programming selection decisions for residents and clients, providers should understanding the specific needs of their client population. This presentation will provide a practical framework and data-driven guidance for those seeking to maximize the impact of their brain fitness programming.

COMPUTERIzEd bRAIN FITNEss IMPROVEs MEMORY IN OLdER AdULTs kAREN MILLER, PH.d., NEUROPsYCHOLOGIsT, AssOCIATE CLINICAL PROFEssOR, UCLA MEd CENTER ANd PRINCIPAL INVEsTIGATOR OF dAkIM bRAIN FITNEss CLINICAL TRIALsThis presentation will cover how the memory changes with normal aging, including the 5 stages of memory and 4 types of memory. It will then discuss memory techniques that are helpful for improving memory skills as we age. Finally, data from the recent clinical trials on the Dakim Brain Fitness program will be reviewed.

ENGAGING PERsONs WITH dEMENTIA THROUGH AdAPTIVE COMPUTER TECHNOLOGIEsPREsENTER: JACk YORk, IN2LThis presentation showcases real word examples of how multimedia technologies, delivered through adaptive computer systems, are able to deliver quality of life benefits to individuals with dementia and to their caregivers. The systems demonstrated have been specifically designed for individuals with cognitive disabilities and little or no computer experience. The presentation focuses on practical application about how the residential care team may work to integrate the computer system into daily programming.

Outcomes-based research is discussed that shows how the adaptive computer technologies demonstrate measurable benefits to persons with dementia including increased engagement in daily life activities, decreased agitated behaviors, and improved physical and psychological well-being.

LEARNING ObJECTIVEs• Understand the full range of variables that can influence brain fitness in older adults, as well as the benefits of using client data to guide brain fitness programming decisions• Gauge the relative importance of using brain fitness software versus other types of interventions• Identify what aspects of memory change with normal aging and what techniques are useful for improving memory• See practical applications and real world success stories of how a residential care team can work to integrate computer systems.• Gain understanding out outcomes-based research to measure benefits of computer technologies.

4:10 PM - 5:10 PM CLOSING GENERAL SESSION – “IMPLEMENT”

KEYNOTE CHANGE MANAGEMENT sTRATEGIEs FOR EFFECTIVE TECHNOLOGY IMPLEMENTATIONPREsENTER: AMY bERLIN, Md, PsYCHIATRIsT ANd HEALTH INFORMATICs CONsULTANT

How do you turn fragmented systems into clarity? And watch your organization become more efficient and effective in the process? Whether you need to reengineer practice workflows or translate those workflows for deployment of EHRs and other technology systems, learn how your organization can break free from the “IT twilight zone.” Technology deployments are not about technology. They are about equipping organizations to reach key service objectives by providing people with tools that generate new capabilities and by engaging people in changing their behavior to effectively use the new capabilities to generate the desired results. However, hands-on care provider organizations are uniquely challenged by emotional and cultural bar-riers to adoption and effective implementation of technology-enabled care. This keynote will highlight key disciplines, sketch a process framework, and provide strategies for overcoming the emotional barriers associated with technology integration to maximize its promise of value. It will cover topics such as leadership, communication, and change management.

5:15 PM - 6:00 PM NETWORKING RECEPTION[]

Join us in the exhibit hall for wine-tasting & hors d’oeuvres


HILTON PASADENA168 South Los Robles AvenuePasadena, CA 91101Phone: 1-626-577-1000, Fax: 1-626-584-3148

To make your hotel reservation,please call (626) 577-1000 or 1 (800) HILTONS and ask for the CAHSAH rate of $119.00 (single/double). A limited number of rooms are available at this rate. Reserve your room early to ensure you receive the special rate. To ensure you receive the group rate, please reserve your room ASAP but no later than the reservation deadline. Reservation deadline is October 15, 2012.

The Hilton Hotel is centrally located to all the popular Los Angeles and Southern California attractions and only 20 minutes from Bob Hope Burbank Airport and 45 minutes from Los Angeles International Airport (LAX). Known as the “City of Roses,” Pasadena, California is also home to the Rose Bowl.

Check in at 3:00pm – check out at 12:00pm.

PARKING: Valet parking is approximately $24 per vehicle per day.

TRANSPORTATION: The Hilton hotel does not have a shuttle to/from the airport but there are other ground transportations available. Super shuttle is typically $16 each way. Taxi is approximately $35 each way.

Level Benefits

CONVENER ($3,000)

2 free conference registrations and one free exhibit boothProvide General Session/Luncheon Welcoming RemarksRecognition as “Convener” in onsite brochure (if sponsor by 11/8/12)Recognition as “Convener” on AgeTech California conference websitePowerPoint logo recognition at general session

GOLd ($1,500)

2 free conference registrations, or one free exhibit booth + 1 registrationRecognition in onsite brochure (if sponsor by 11/8/12)Recognition on AgeTech California conference websitePowerPoint logo recognition at general session

sILVER ($1,000)

One free exhibit booth or conference registrationRecognition in onsite brochure (if sponsor by 11/8/12)Recognition on AgeTech California conference websitePowerPoint logo recognition at general session

CONFERENCE SPONSORSHIP OPPORTUNITIESsPONsOR INFORMATION

• Network with an expected target audience of 175 attendees • Gain access to aging service and home care provider decision-makers• Increase awareness of your company’s products and services • Demonstrate your company’s commitment to best practicesFor complete details & to register, download the Exhibitor Prospectus at: http://www.cahsah.org/educational_events/education/2012/2012AgeTechExpoProspectus.pdf

For questions regarding sponsorships/exhibiting, please contact Soua Vang at [email protected] or (916) 641-5795 ext 122.

EXHIbITOR INFORMATION

HOTEL INFORMATION

TECHNOLOGY EXHIBITOR OPPORTUNITIES

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For complete details, download the Sponsorship Application at: http://www.cahsah.org/educational_events/education/2012/2012AgeTechExpoSponsor.pdf

Join us in the exhibit hall for wine-tasting & hors d’oeuvres


THANk YOUA sPECIAL

GOLd sPONsOR

sUPPORTING ORGANIzATIONs

AGETECH CALIFORNIA PARTNERsCORPORATE TECHNOLOGY PARTNERs

PREMIER PROVIdER PARTNERs

dEVELOPING TECHNOLOGY PARTNERs

If you are interested in learning more about becoming an AgeTech California Partner or Supporting Organization, please contact Aging Services of CA at (916) 469-3383.


dEVELOPING TECHNOLOGY PARTNERs

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REGISTRATION2012 AgeTech Conference Registration Form • November 15, Pasadena, CA

*Membership organizations (i.e., trade associations), and organizations with subscriber/distribution lists (traditional mail or email) will receive a “support-

its website and sending one mass mail/email communication about the conference to its members/subscribers. Subject to agreement. Please contact

writing. The planners and sponsors of this event reserve the right to substitute speakers without penalty due to unforeseen and/or unavoidable circumstances.

1. C ontac t In form ationPlease print or type information. A separate registration form for each attendee is required. Please copy this form for your records. Register online at: http://online.aging.org/public/Core/Events/eventdetails.aspx?iKey=12AGETECH

Full Name: ____________________________________________________First Name for Badge: ________________________

Title: ________________________________________Company/Name: ______________________________________________

Address/City/State/Zip: _____________________________________________________________________________________

Phone: _____________________________Fax: _____________________________E-Mail: ________________________________

2. C onferenc e R eg istration

3. P ay m ent

VISA/MASTERCARD AMEX CHECK ENCLOSED TOTAL __________________

Card No.: ____________________________________________________________ Exp. Date: ___________________________

Name on card: ____________________________________________________________________________________________

Signature:

_________________________________________________________________________________________________

Mail or fax to:Aging Services of California, 1315 I Street, Suite 100, Sacramento, CA 95814Fax: 916-428-4250. Call or e-mail Margaret Morneau at 916-469-3371 or [email protected]

Early Birdby 10/01/12

Advanced Rateby 11/07/12

Onsite Rate11/08/12 - 11/15/12

$ 295 $315 $335NON-MEMBER

$225 $250 $295

SPONSOR Free Free Free

Check if appropriate: Vegetarian

attend this meeting. Please call Aging Services of California Events Department for information.In the event of an emergency, contact (list name and phone number): ______________________________________________

MEMBER (CAHSAH or Aging Services of California members)

SUPPORTING ORGANIZATION:* Discount code: ______

$195 $225 $250

Cancellation Policy

Billing Address: _________________________________________________________________________________________________

__________________________________________________

Kristy Oriol at [email protected].

Attending Expo Networking Reception (5:15pm - 6:00pm)

REGIsTRATION2012 AgeTech conference regisTrATion form • november 15, PAsAdenA, cA


CAHSAH in c/o AGETECH3780 Rosin Court, Suite 190 Sacramento, CA 95834

PRESORT FIRST CLASS MAIL U.S. POSTAGE PAID SACRAMENTO, CA PERMIT NO. 1971

PLEASE DELIVER TO CURRENT RESIDENT

INNOVATE. INVEsT. IMPLEMENT.Technology Advantage In A Value-driven Environment

AGETECH CALIFORNIA ANNUAL CONFERENCE & TECHNOLOGY EXPOSITION

November 15, 2012The Hilton Hotel

Pasadena, CA

innovate. invest. implement.cahsah.org/educational_events/education/2012/2012...technology trends...

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