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Ingles Para Hotel

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CURSO DE INGLSRequerido para el sector Turismo

El acceso al mundo

Programa Putre 2007: Capacitacin enfocada al rea de Turismo

organizado y ejecutado por: apoyado y financiado por:

C U R S OD EI N G L SR E Q U E R I D OP A R AE LS E C T O RT U R I S M OTextos y ejercicios: Cindy Schlicke ([email protected]) Dibujos: Rodrigo Verdugo ([email protected])

21

Unit 1: Name, Country, Language

A Hello. My name is Lisa. Whats your name?B Anna.A Where are you from, Anna?B Im from New York.

A1 Read the dialogues and fill in the blanks.

C Hello, whats your name?D Im Luis. And yours?C Robert. Where are you from?D Im from Peru. And you?C Im from England.D Nice to meet you.C Nice to meet you, too.

E Excuse me, whats your name?F My name is Maria Guzman Gonzalez.E Where are you from?F Im from Spain.E Welcome to Chile!F Thank you.

G Hello. My is Peter.Whats name?H Walter.G are you from, Walter?H from Germany.Where you from?G Canada.

Whats your name? - My name is ..... And you? Where are you from? - Im from ......Nice to meet you. - Nice to meet you, too. Welcome to Chile!

A2 Countries and cities of the world. Complete, please.

1. Spain/ Madrid

2. / La Paz 3. Brazil/ 4. / Sydney 5. USA/

6. / Rome7. Japan/ 10. Austria/

8. / Hongkong 9. / Berlin11. /London 12. Columbia/

A3 Countries, languages and nationalities.

1. This is Marcela. Shes from Brazil.She is Brazilian. She speaks Portuguese and a little English.

2. This is Magda. Shes from Italy.Shes Italian. She speaks Italian and German.

3. This is Martin. Hes from Switzerland.He is Swiss. He speaks German, French and Italian.

4. This is Roberto. Hes from Bolivia.Hes Bolivian. He speaks Spanish and a little Portuguese.

Name Country Nationality Languages

1. Marcela Brazil

2.

3.

4. you!

Ask questions like that:Whats her name? - Her name is Marcela. Wheres she from? - Shes from Brazil. Whats his name? - His name is Roberto. Wheres he from? - Hes from Bolivia.

A4 Fill out the following formulary, asking the right question!

Name: ?

Country: ?

Languages: ?

A5 Dialogue!

a)Whats your name?

b)Where are you from?

c)What languages do you speak?Do you speak Spanish?

namecountrylanguages

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

A6 Whats my nationality?

Hello, my name is Brandon. I live in a (1 = francs) town. I have a (2 = japons) camera and a (3 = alemn) car. I like to spend my holidays in the (4 = austriaco) or (5 = sueco) mountains. I work for a (6 = suiza) company. I like (7= italiano) food and (8 = espaol) wine.

1

2

3

4

5

6

7

8

A7 Spelling.

ABCDEFGHIJKLMNOPQRSTUVWXYZ

Practise saying the letters./ei/ a h j k/i:/ b c d e g p t v/e/ f l m n s x z/ai/ i y/ / o/u:/ q u w/a:/ r

Dialogue!

A How do you spell your first name?CHow do you spell your first name?

B M O N I C A.D

A How do you spell your last name?CHow do you spell your last name?

B N U N E S.D

A Monica Nunes.C

B Thats right.DThats right.

A8 Talking on the phone.

K Hotel Good Dreams, John Johnson. How can I help you?

L Hello, my name is Paul Pearson.Can I talk to Mr. Jones, please.

K Hello, Mr. P. Excuse me, whats your name again, please?

L Its Pearson. Paul Pearson.

K How do you spell that?

L P E A R S O N.

K I repeat, P E A R S O N. All right.Im sorry, Mr. Pearson. Mr. Jones is not here.

K Bye-bye. Have a nice day.

L Thank you. I call back later. Bye-by.

Unit 2: Address and Profession

How are you?

1. Great!2. Wonderful!3. Fine, thanks!4. Well, Im all right.5. Not so good today.

B1 Read the dialogues.

I Hello Mr. Jones. Nice to see you. P Hi Michael!J Hi Mr. Isaac, how are you? M Hi Peter,whats up? How are ya?I Fine, thanks. And you? P Fine, and you?J Just great. M Great, thanks.

B2 Create your own dialogues.

How are you? Hi, how are you? Fine, thanks. Just great.

Where are you from? Where are you from? Im from Austria. Im from Germany.

DiskArt 1988DiskArt1988

B3 surname first name country - street zip code - street number city

B4 Ask questions and complete the list below.

Mrs.Mr.Mrs.Mr.Mrs.Mr.

first name

surname

address

city

country

profession

B5 Jobs. Donna: Im unemployed.

Luke: Mary:Im a travel agent. Im a housewife.I work for a travel agency.

What do you do? Where do you work?

Tom: Brandon:Im a waiter. Im a receptionist. I work in a restaurant called food corner. I work in a hotel.

What do you do?does she do?What does he do?

Im a teacher.Shes a director.Hes a doctor.

B6 Find the people in the picture!1. Tom is a waiter. 2. Brian is a doctor.

3. James is a secretary.

4. Eva is a computer programmer.

5. Ramon is a teacher.

6. Tina is an engineer.

7. Jennifer is a student.

8. Mary is a housewife.

9. Sally is an artist.

B7 Aks and answer about the people.

- Is Ramon a student? No, he isnt.- What does he do? Hes a teacher.- Oh, really?

1. Ramon/student? 5. Jennifer/engineer?2. Brian/waiter ? 6. Mary/teacher?3. Sally/housewife? 7. ames/computer programmer?4. Eva/doctor? 8. Tom/artist? B8 Now write the answers, like this:1. Ramon isnt a student. Hes a teacher.2. Brian isnt Hes a 3. Sally isnt Shes 4. Eva She 5. 6. 7. 8.

B9 Match a picture with a job.

A B A pilot makes bread. (1) An interpreter looks after people in the hospital. (2) A hairdresser writes for a newspaper. (3) A singer works in a hotel. (4) A nurse translates at a conference. (5) An actor sells things. (6) A mechanic flies a plane. (7) A journalist works in a night club. (8) A receptionist cuts hair. (9) A baker repairs cars. (10) A shop assistant makes films. (11)

B10 Look at the phonetic spelling of some words. Practise saying them.

a /n:s/b /int:prit/c /risepnist/

d /kt/e /si/f /mknik/

B11 Memorize the lines in A and B. Close your books. Ask and answer questions, like this:

What does a baker do? He makes bread. What does an actor do? He What

B12 Text comprehension. Listen and read. Johnny: What do you do?Lisa: Im a waitress, but I also work as a receptionist for Mr. Smith.Johnny: Oh, really? What does Mr. Smith do?Lisa: Hes a manager. We work in a hotel called Nice dreams.

True or false?

Lisa is a manager. Johnny is a receptionist.Mr. Smith and Lisa work in a hotel. The hotels name is Nice beds.

Unit 3: Family, Age and Time

OTVs new televisin show: The Family, Wednesdays, 8:00 8:50 pm

Today: Meet the Smith family

Donald Smith Rosemary SmithDonald is a very rich man. He owns Rosemary is Donalds wife. Shes aa computer factory in London. writer of romantic novels. Shes 55. He is married to Rosemary. They havethree children two sons and a daughter.

Charles & Amanda SmithAndrea & Joseph WilliamsRobin Smith

Charles is their son. Hes 36.Andrea is Donald and RosemarysRobin is 25. Hes a rock His

wifes name is Amanda.Daughter. Shes her fatherssinger but he isnt famous

They have two children.favorite child. Shes a scientist.Hes his mothers

Amanda is a famous modelJoseph is Andreas husband.favorite son.

and Charles is a seriousHes a doctor.

businessman.Andrea is 32 years old.

He doesnt have many friends.

Lucy & David Peter & MaryTheyre Charless children. Andrea is Theyre Lucy and Davids cousins. their aunt. Robin is their uncle. Lucys Theyre Andreas children. Peters Andreas niece, and Davids her nephew. four, and his sister is six Donald is Lucy is six and her brother is five. their grandfather and Rosemary is They have two pets a dog and a cat. their grandmother.

C1 True or False?

Donald is Robins father. Peter is Charless son. David is Robins nephew. Charles is Lucys uncle. Andrea is Lucys aunt.Andrea is Rosemarys granddaughter. Robin is Rosemarys son. Lucy is Donalds granddauther. Andrea and Joseph are Peters parents.Rosemary and Donald are married. Amanda is Charless wife.

C2 Answer questions about the Smith Family.

1. Who is Rosemarys daughter?2. Who are Rosemarys sons?3. Who is Josephs wife?4. Who is Amandas husband?5. Who is Lucys brother?6. Who is Robin and Charless sister?7. Who Andreas parents?8. Who is Charless niece?9. Who are Robins nephews?10. Who are Peters cousins?

C3 Please fill in the gaps!

husbandwife

son

father

sister

uncle

grandfather

granddauther

niece

boyfriend

C3 Dialogue. How old is she?

A How old is Andrea? B She is thirty-two.

How old is Lucy, David, Peter, Mary, Rosemary, Charles, and Robin. How old are you?

C4 Now lets talk about your family

This is

1. my husband This is 2. 4 .my 3. 5 These are 2 + 3 Fill this space with your own family pictures and describe them!

C5 What time is it?

Johnny: Excuse-me, what time is it, please?Lisa: Its five oclock.Johnny: That late already! Thank-you.Lisa: Youre welcome.

C6 Look at the clocks. Write the times.

Its five oclock. Its half past four.

Its quarter past Its quarter to six. five.

Its five past five. Its twenty to six.

C7 Practise the time.

10:00 Vocab Check:nearly17:45 already exactly 8:00 early late 9:30 time oclock 14:20

23:40

Unit 4: Supermarket

D1 Some or any?

Is there any milk in the fridge? Is there any beer?Yes, there is some milk. No, there isnt any beer.

D2 Dialogue. Whats in the fridge? Is there any...? Are there any...?1.bananas5. lemons9. meat

2.butter6. oranges10. chicken

3.eggs7. salad11. bread

4.potatoes8. cheese12. tea

D3 Some or a/ an?

book rice

air money

bananas fruit

kiss potato

rain hug

man time

apple teacher

child children

D4 Dialogues. Whats for breakfast?

1. BreakfastA: Is there a lemon?B: Yes, there is./ No, there isnt. A: Are there eggs?B: Yes, there is./No, there isnt. A: Is there any milk?B: Yes, there is./ No, there isnt.

2. LunchA: Is there ? B: No, . A: Is there ? B: Yes, . A: Is there ? B: No, .

3. Tea True or false? There are two eggs on the plate. Theres some tea in jug. There isnt any sugar. Theres some salad on the table. There arent any fruits.

D5 A very special pizza. Create your own pizza.

I want my pizza with some onions. There are some olives on my pizza.

We deliver to your door - free! Large (35cm) Medium (20cm) Small (15 cm)Order your pizza! A tomato and cheese pizza with: Telephone: 1453 6789 - mushrooms pineapple salami onion Open every day: 11:30a.m.-midnight - olives green pepper hot chillies

D6 How much is it?

At the souvenirs shopG Can I help you?H Yes. How much is this city map of Arica?G Its 5.000 Pesos.H Do you have any postcards?G Yes, of course.H How much are they?G Theyre 250 cents each. How many do you want?H Four, please. And a city map of Arica.G Here you are.H How much is that?G Thats 6.000 Pesos, please.

D7 How much or how many?

beer, potatoes, cigarettes, money, questions, beef steaks, children, petrol, people, apples muchmany

D8 Dialogue: At the market

A Good morning.B Good morning. How much are the apples?A 3,50 $ a kilo.B Thats not expensive. Do you have any grapes?A Yes, black or green?B Black, please. How much are they?A 4,60 $ a kilo. How many do you want?B A kilo of apples and half a kilo of black grapes, please.A Sure. There you go. Thats 5,80 $, please.

1. bananas (8,45$/kilo)3.T-shirts of Arica (12.000 Peso)potatoes (2,30$/kilo)stickers of Chile (1.500 Peso each)small or big4.city guide of Arica (8.000 Peso)2. tomatoes (7,80$/kilo)posters of Chile (7.500 Peso each)lemons (10,20$/kilo)5.yellow or greenD9 Dialogue. Do you have...? How much is that? How much are they? At the market At the souvenirs shop

D10 Adjectives the colors

green yellow brown black white red grey blue orangeBananas are yellow. Some days are just grey. The night is black.

Bears are usually brown. Oranges are orange.

is blue. is red.

is green. is white.

D11 Adjectives - match the opposites.

difficulthorriblelovelyeasy

expensivecoldsmallright

oldcheapoldyoung

hotnewbigwrong

a Its big. b Its small. c d

e f g h

i j

k l

m n

o p

D12 Adjectives - Comparative and Superlative of Adjectives

goodoldsmallinterestingdifficult

betteroldersmallermore interestingmore difficult

the bestthe oldestthe smallestthe most interestingthe most difficult

fast slow

bad! expensive

old beautiful

D13 Adjectives Complete the sentences.

a) The weather is better today than yesterday. b) Summer is as nice as springc) The weather today is worse than yesterday.a) b) c)A mouse is smaller than a cat.A mouse is as big as a hamster. An ant is the smallest animal.

Make three sentences to each picture!

1.

2.

3.

TOM(1,70 m)

TOM(1,60 m)

TINA(1,55 m)

1.

2.

3.

4.

1.

2.

3.

4.

Likes and Dislikes E6 Make sentences, like this: She likes. / She doesnt like Woman of the week:Susan Rogers

Susan is the autor ofLove in L.A. AGE: 34NATIONALITY: American FAVORITE COLOR: red FAVORITE SPORT: tennis FAVORITE FOOD: salad FAVORITE DRINK: champagneLIKES: cinema, shopping, chocolateDISLIKES: meat, dogs, loud music

E7 Interview your partner.

Whats your favorite color? Whats your favorite . ?.?

E8 Dialogues.

1 Ask another student questions.A Do you like painting? B Yes, I do./ No, I dont.

2 Work with a different student.A Does she like painting?B Yes, she does./ No, she doesnt.

E9 Write a list from A to Z.

GThe ABC of likes H Ilikes dislikes J A apples algebra K B BMW cars brown hats L

likes dislikesC Christmas cities M D N E O

People

E10 Clothes. Match the numbers with the words below.

pants a hat a baseball cap

a blousea jacketa ringa scarf

a skirta shirta belt

E11 Describing people.

What are they wearing?A What is he wearing? A What is she wearing?B Hes wearing jeans / pants / a suit / a shirt. B Shes wearing a dress / a skirt /blue shoes / a scarf.What are they like?A Whats he like? A Whats she like?B He is good looking / tall / handsome. B Shes tall / fat / thin / pretty.He isnt very tall / short.

How old are they?A How old is he? A How old is she?B He is young / old / middle-aged / about 20. B She is is young / old / about 30.

1 2 3 4 5 6

What color .?A What color are his eyes? A What color is her hair?B Theyre blue / grey / brown / green. B Its blond / dark / brown / red /white.Has he / she got .?A Has he got glasses / a beard / a moustache? A Has she got long /short/curly hair?B Yes, he has. / No, he hasnt. B Yes, she has. / No, she hasnt.

Who ?

is smiling is greetingis wearing glasses is wearing a hat is wearing earings isnt smiling

Who are they?

E12 The people at this party are all famous. Put the letters (A, B, C,) in the spaces.

A The American ambassador. Short, fat. Black suit.

B Jean Collier, actress. Blond hair. Pink suit. About 50.

Gary Trevor, footballer. Brown hair. Pullover. Good-looking.

Donna, singer. Young. Orange and green hair. Very short skirt. Earings.

David Wilson, politician. Blue suit. Moustache. Middle-aged. Glasses.

Doris Decaer, tennis placer. Long curly hair. About 28.

Paul Cooper, racing driver. Brown hair. Beard. Green shirt. About 26.

Barbara Heartland, writer. Old lady (87). Long dress, white hair, glasses.

Michael George, singer. Black hair. Jeans and T-shirt. Very good-looking.

Miss World. Tall. Long dark fair hair. White dress. Brazilian. Beautiful. Suzy Ford, journalist. Short blond hair. Tall. About 35. Bruno Higgins, boxer. Black. Very tall. Blue shirt. Green pants.

Unit 6: Places and Directions

Do you know Prague?Prague is not the biggest city in Europe, but it is one of the most beautiful. The old town hall with its golden clock is very famous. The building is very old and is from the 15th century.People also call Prague Europes School of Music. There are many concert halls and theaters. In the center, there are also many old pubs, wine bars and restaurants.

Historical buildings

Cathedral church townhall castle statue

1 2 3 4 5

Cultural places

theatermuseumcinema

plays andof art orfor fun

operaof historyto watch movies

Important Places

portshipstrain stationtrainsairportplanesbus stationbuses

hospital emergency Help!tourist informationinformation for touristspolice stationpolicemenpost office to send letters and postcards

public toiletparking lotdiscosupermarket

emergenciesto park carsto dancefor shopping

Streets

main street pedestrian lane main square

on - next to behind - in front of - under between in

F1 Exercise. Answer the questions below.

Where is the bag?

The bag is on the table.

Where are the keys?The keys are

Where is the cup?

Where is the book? Where is the shoe?

Directions

Where are the socks?

1. 2.C: Excuse me, wheres the bus stop? E: Excuse me, Im looking for aD: Its straight ahead, then first right. post office.C: Thank you. F: Yes. Go along this street, turnthe first left and the second right. There it is next to the church.E: Thank you very much.

F2 Make conversations for:

1. a public toilet/ a telephone box/ a bank 2. a supermarket/ a hospital/ a taxi rank

F3 Write out.

a) 1st street e) 4th street b) 3rd house f) 6th house c) 2nd street g) 3rd street d) 1st house h) 7th house

F4 Dialogue. Street plan of Seaville. Asking the way.

T: Excuse me, can you help me, please?A: Yes, of course.T: Where is the Cathedral?A: Its right on Cathedral Street, 200 meters from here.T: Thank you very much.A: Youre welcome. No problem!

F5 Work in pairs asking the way.

Student A: Ask the way to the police station Student B: Look at the map./ the Ritz Hotel/ the lighthouse/ the post office. Tell your partner the way.

Student A: Look at the map. Give student B Student B: What is the place?directions to a place on the map.

Take the Arica city plan!

Student A: You are in front of the Cathedral. Student B: Give directions. Ask the way to the Morro/ the post office/the Custom House.

Student B: You are at McDonalds. Ask the way Student A: Give directions. To the port/ the Cathedral/ Chinchorro Beach.

Means of Transportation

F6 Dialogues.

1. On the street 2. At the bus stopA: Hello Lisa! Nice to see you. C: Hey Robert. You are takingHow are you? the bus today?B: Fine, thanks. Im really in a hurry. D: Yes, I get stuck in theI have to take the 9 oclock bus. traffic jam all the time.A: No problem. Talk to you later. And going by bus is cheaper.

How do you go to school? How do you go to the supermarket? By bus? By bike? Walking?

What about your collegues? Work in pairs?Student A Student Bon holidays/ home English class/ work

Check! your vocabulary!

What are the air transportations? What are the sea transportations? What are the transportations on land?

F7 Discuss the solutions with your partner. What do you think?

expensivehealthyslowcomfortabledangerousfastsecureboringrelaxing...

Subway is Walking is Going by bus is Going by bike is

F8 Guess. A syllable riddle.

stawalktiontrainportstop

clecaringparkcrossbus

biside walkaircywalk

sidewalk,

F9 Find the right walking pace:

to run, to walk, to go, to stroll, to go for a walk?

slow fast

to stroll

Unit 7: Tourist Institutions

At the train station

A Good afternoon.B Afternoon.A Two tickets to London, please.B Single or return?A Return, please. How much is that?B Twenty-four dollars.A Here you are. What time is the next train?B Seventeen twenty.

Useful vocabulary at the train station:

ticketsingle and return roundtripleave arrive platform

G1 Ask questions, like this: What times the Manchester train? What platform is the London train?

INFORMATION / DEPARTURES

TIME DESTINATION PLATFORM17.25 PORTSMOUTH 417.30 OXFORD 117.50 LONDON 518.20 WINCHESTER 3

18.50LONDON519.00LIVERPOOL418.50 MANCHESTER 7

C Excuse me! E Excuse me!D Yes? F Where is the waiting room?C Is this the London train? E Its next to the information office.D No, it isnt. The London F Thank-you. train is over there.C Where? G Excuse me! Can you help me?D On platform three. H Sure.C Thank-you. G Im looking for the ticket office. .

Check-In at a hotel

C Good evening. Can I help you?D Good evening. Yes, please. Could Ihave a room for tonight?C Sure. A single or a double room?D Single, please.C Would you like a room with private or shared bathroom?D With private bathroom, please. How much is the room?C Its 20 dollars for the room including breakfast.D Can I pay by credit card?C Yes, of course. We take Master and Visa.Could you sign the register, please?D Yes, sure. Do you want my address, too?C No, just a signature. Do you have any luggage?D Just one suitcase.C Here is your key. Your room number is 21.Enjoy your stay.D Thank-you very much.

Useful vocabulary at a hotel:- Room: single or double; private or shared bathroom- to pay cash or by credit card- to sign the register- luggage: suitcase, bag, ..

G2 Comparing hotels

The RitzThe Star

Number of rooms10256

Price$45 85$150-200

How many minutes to the sea?10 min.25 min.

How many minutes to the city center?20 min.30 min.

Old or new?19901890

big expensive close far modern

Example: good The Ritz is a better hotel than The Star.

A B C D E

About the Morgans

G3 Read about the Morgan family!

Wallace Morgan was a pirate. He lived from 1624 to 1657. He worked as a navigator for Captain Eagle Blood. TheyWally Morgan wanted to know about sailed around the world three times. This his ancestors. He looked in old books, was by mistake: Wallace didnt have a and visited churches. He discovered map. Finally, in 1657 they arrived ina lot of things about his family. England. Wallace died in his bath. He slipped on the soap and drowned.

His grandfather, Willy Morgan, played football for England. He was a defender. He played against Scotland in 1923. The game started at 3 oclock on a Saturdayafternoon in May. England scored the Sir William Morgan lived fromfirst goal at 4:15. Then, Willy scored two 1413 to 1452.He was very romantic. goals both for Scotland. He didnt play He loved Lady Matilda Potter, thefor England again. niece of the King. He asked her to marry him in 1432. She said No. He asked her again in 1437, 1441,1443, and 1450. Finally, she married him in 1452. He died ten minutes after the wedding. His horse stopped on a bridge. He fell off and landed in the river. He was wearing his armour It weighed 400 kg.

Billy Four Eyes Morgan lived from 1857 to 1886. He moved to the UnitedStates in 1879, and in 1886 he was the Sheriff of Rattlesnake County. He died in a gunfight with Jesse James. Billy fired his gun six times, but he didnt kill Jesse James. He killed three horses, a dog, the State Governor, and a Deputy Sheriff. Then, Jesse killed him. Billy wasnt wearing his glasses.

G4 Write all verbs of the past tense in the chart.

verb in the past tense/t//d//id/

wanted

G5 Match a line in A with a line in B. Put the verb in B into the Simple Past.

A Ba Wallace was a pirate and (killed) three horses and a dog.

b William died and (score) two goals for England.

c Billy fired his gun six times to find out about his family.

d Willy (play) football because his armour (weigh) 400 kg.

e Wally (look) in old books and (sailed) around the world.

G6 Answer the questions below. Continue

When did Willy Morgan play for England? How did Billy Morgan kill three horses? What did Wallace Morgan do?