• One of the World’s largest online

passenger reservation system

• Distributed

availability

• High performance and reliable

system.

• Seamless Integration with multiple

channels of information

dissemination like website, SMS,

display boards, touch panels,

Hand-held terminals for TTE etc.

• Well accepted by the users

Information Technology Solutions

SAL IENT FEATURES

• 9000+ Point of Sale

• 1.5 to 2.2 million

passengers booked per day

• 2600+ Trains

• 250+ Concessions

• 30+ quotas

BENEF ITS

• Reduction in service time at

counters

• Enhanced Efficiency and

manageability

• Enhanced features like

Blank Paper Ticketing,

Block Booking, Circular

Journey Booking, etc.

• Train/Passenger based

enquiry channels

• Enhanced Reporting and

accounting

PPPPASSENGER ASSENGER ASSENGER ASSENGER

1994: CONCERT phase I Implemented

One of the World’s largest online

passenger reservation system

Distributed architecture for high

availability

High performance and reliable

Seamless Integration with multiple

channels of information

dissemination like website, SMS,

display boards, touch panels,

held terminals for TTE etc.

Well accepted by the users.

Information Technology Solutions

ASSENGER ASSENGER ASSENGER ASSENGER RRRRESERVATION ESERVATION ESERVATION ESERVATION

1994: CONCERT phase I Implemented

1997: CONCERT phase II implemented

1999: All India Network commissioned

2000: Internet Enquiry implemented

2001: Alpha Migration

2002: I – Ticket - Reservation

2005: E – Ticket

2006: Up

2011:

Information Technology Solutions

ESERVATION ESERVATION ESERVATION ESERVATION SSSSYSTEMYSTEMYSTEMYSTEM

1999: All India Network commissioned

2000: Internet Enquiry implemented

Reservation

Ticket - Reservation

2006: Up-gradation Facility

2011: Itanium Migration

AWARDS

• Awarded for best usage

of IT by Computer

Society of India in 1999

• Web Ratna Platinum Icon

Award 2009 to PRS

Website.