Information Technology in the Information Technology in the CorporationCorporation

Rob JenkinRob Jenkin

9.13.20059.13.2005

www.mycareer.ford.comwww.mycareer.ford.com

2005 Ford Mustang 2007 Lincoln Aviator

OverviewOverview

• Challenging Business and IT LandscapeChallenging Business and IT Landscape• Technology Evolution: Flexibility but controlled Technology Evolution: Flexibility but controlled • Ford IT ProfileFord IT Profile• IT companiesIT companies• Role of IT in the corporationRole of IT in the corporation• Key SkillsKey Skills• Personal DevelopmentPersonal Development• What do you want?What do you want?

GT Prototype – Shelby GR-1

Closer to the Customer

Supply Management

Corporate Portal

Backbone Systems(Applications & Infrastructures)

Collaboration: Supply Chain, Manufacturing, Product Development

DataWarehouse

Regulatory Compliance

An interconnected world with a complex web of

applications, data and infrastructures

Challenging Business and IT LandscapeChallenging Business and IT Landscape

. . . requires a renewed approach and focus on risk management and security

. . . requires a renewed approach and focus on risk management and security

Source: Deloitte Consulting

IT Challenges Are A Reflection of Industry-IT Challenges Are A Reflection of Industry-Wide Change and VolatilityWide Change and Volatility

• Keeping pace with the speed of change is essential to succeed, yet– It is becoming increasingly difficult to make changes (complexity of inter-

connected legacy systems, user skepticism/fatigue, cost and time required…..etc…..)

• Budgets are increasingly consumed by “cost of doing business” – (controls, – (controls, security, regulations, basic maintenance, increasing business volume of IT security, regulations, basic maintenance, increasing business volume of IT utilities, …etc…..)utilities, …etc…..)

• Competencies to keep up with growing complexity is a challenge (multiple (multiple generations of technology, system’s integration, systems architecture, generations of technology, system’s integration, systems architecture, performance/scalability, ….etc…)performance/scalability, ….etc…)

• A Fragmented IT vendor community and a multitude of legacy sourcing contracts makes business integration and change management extremely tough.

• Small, powerful, wireless enabled technologies emerging rapidly increasing the management challenges that go with massively distributed technologies.

How do we deal with these challenges and simultaneously help the business adapt to increase competitive differentiation?

How do we deal with these challenges and simultaneously help the business adapt to increase competitive differentiation?

Technology Evolution: IT must manage the gap Technology Evolution: IT must manage the gap between flexibility between flexibility (chaos)(chaos) and consistency and consistency (control)(control)

70s 70s 80s 80s 90s 90s 00’s 00’s

• Technology EvolutionTechnology Evolution• Information GrowthInformation Growth• Supply Chain ScopeSupply Chain Scope

• ReliabilityReliability• SecuritySecurity• PrivacyPrivacy

This capability is fundamental to business success

…and the gap to manage is getting bigger

MainframeMainframeComputingComputing

PersonalPersonalComputingComputing

InternetInternetComputingComputing

MobileMobileComputingComputingDataData

WarehousesWarehouses

E-businessE-business

WebWebServicesServicesB2BB2B

SystemsSystemsManagementManagement NetworkNetwork

ManagementManagementDesktopDesktopManagementManagement

J2EEJ2EE

SecuritySecurityManagementManagement

WindowsWindows

UtilityUtilityModelModel

IndustryIndustryStandardsStandards

ChaosChaos

ControlControl

Only An Adaptive Enterprise Can Keep Pace With Only An Adaptive Enterprise Can Keep Pace With

Today’s Staggering Rate of ChangeToday’s Staggering Rate of Change

Adaptive Enterprise““It is not the strongest of the species that survives nor the most intelligent, It is not the strongest of the species that survives nor the most intelligent, but the one that is most responsive to change.” –Charles Darwinbut the one that is most responsive to change.” –Charles Darwin

““When the rate of change outside exceeds the rate of change inside, the end When the rate of change outside exceeds the rate of change inside, the end is in sight.”is in sight.” – Jack Welch– Jack Welch

Adaptive Characteristics Allow Organizations to Adaptive Characteristics Allow Organizations to “Evolve” in Changing Environments“Evolve” in Changing Environments

Self-OrganizeSelf-Organize

RecombineRecombine

Sense and RespondSense and Respond

Learn and AdaptLearn and Adapt

Seed, Select and AmplifySeed, Select and Amplify

DestabilizeDestabilize

InnovationInnovation ContinuousChange

ContinuousChange

Mental Model Shifts /Large Scale ChangeMental Model Shifts /Large Scale Change

Continuous ‘sensing’ andTrend / pattern recognitionContinuous ‘sensing’ andTrend / pattern recognition

Solution Solution DeliveryDelivery

Business & Business & Strategy Strategy

AlignmentAlignment

Operations Operations Stability & Stability & EfficiencyEfficiency

ProtectionProtection

•Blocked more than 3M viruses in the past month!

•Daily eradicating 1.8M viruses internally •Deployed Intrusion detection

•Reduced Cost•Continue to meet or exceed our mainframe SLA of 99.8%

•Negotiated new rates and smarter usage

•I/O round trip time improved 50+%, batch throughput by better than 20%.

ITIT ExcellenceExcellence

•SDM usage increased 143% (unified & classic) •Significant quality improvements

•Implemented releases of Product Development software CAD/CAM/CAE/ Product Info Mgmt (C3P-Next Gen) for North American vehicle programs

•Developed new Cycle Plan process (Apollo) and was implemented for the 2004 funding/billing launch

•Established 10 ARM work streams & 15 TVMs=$200M savings•Coordinated all IT for NA plant closings

Ford IT ProfileFord IT Profile

• 6,000 IT professionals located worldwide6,000 IT professionals located worldwide

• 3 Major development centers (North America, 3 Major development centers (North America, Europe, and India )Europe, and India )

• 7 Data centers7 Data centers

• 180,000 desktops and engineering workstations180,000 desktops and engineering workstations

• 250,000 + network elements250,000 + network elements

• Over 2,000 terabytes of storageOver 2,000 terabytes of storage

• Hundreds of millions of lines of Hundreds of millions of lines of code, supporting code, supporting 2400 referencing applications 2400 referencing applications

2006 Ford Fusion2006 Ford Fusion

IT Solutions

Global Purchasing Global Purchasing ApplicationsApplications

Operations Command Operations Command CenterCenter Crash SimulationCrash Simulation

FordSTAR Dealer FordSTAR Dealer CommunicationsCommunications

Call Centers Call Centers TelecommunicationsTelecommunications

Robots on the Plant Robots on the Plant FloorFloor

CorporationCorporation

CorporateCorporate ITIT

ConsultantsConsultants PackagedPackaged SoftwareSoftware

And HardwareAnd Hardware

Contract or Contract or Agency ResourcesAgency Resources

Examples:Examples:FordFordGEGE

AccentureAccentureDeloitte ConsultingDeloitte ConsultingIBMIBM

SAPSAPPeoplesoftPeoplesoftOracleOracleIBMIBMHPHP

CompuwareCompuwareKellyKelly

Career Opportunities in the IT FieldCareer Opportunities in the IT Field

2005 Mazda RX-8Ford Bronco Prototype

CorporationCorporation

BusinessBusinessStrategyStrategy

BusinessBusinessProcessProcess

ImprovementImprovement

ApplicationApplicationDevelopmentDevelopment

ApplicationApplicationManagementManagement

ApplicationApplicationServicesServices

Architecture/Architecture/InfrastructureInfrastructure

ApplicationApplicationImplementationImplementation

ChangeChangeManagementManagement

ConsultantsConsultantsPackagedPackaged SoftwareSoftware

And HardwareAnd Hardware

Contract or Contract or Agency ResourcesAgency Resources

Corporate ITCorporate IT

Areas of IT within a corporationAreas of IT within a corporation

Key Skills for an IT employeeKey Skills for an IT employee

• TeamworkTeamwork• Systemic ThinkingSystemic Thinking• CommunicationCommunication• People ManagementPeople Management• Project ManagementProject Management• Change ManagementChange Management• Technology KnowledgeTechnology Knowledge• Process Analysis and DesignProcess Analysis and Design

Ford Leadership Behaviors

IntegrityDemands the TruthDoes the Right ThingDrives Diversity

Flawless Execution Business Acumen Commitment to Quality Courage Customer Satisfaction Drive for Results Innovation and Technical Excellence

Leadership Behaviors:

Community CommitmentConnects with CustomersDevelops Employees and Teams

Relationship

Our ideal candidate exhibits 12 characteristics -- Leadership

Behaviors -- that we find in our successful leaders.

2005 Ford Five Hundred

Programs and DevelopmentPrograms and DevelopmentExperience, Experience, Experience…Experience, Experience, Experience…

• New employee development programsNew employee development programs

Training, Training, Training…Training, Training, Training…

• Management training programs at all levelsManagement training programs at all levels

• Training courses and facilitiesTraining courses and facilities

• Education assistanceEducation assistance

What to look for in a prospective company?What to look for in a prospective company?

2005 Ford GT

www.mycareer.ford.com

Ford College Graduate Program

Considers your input in determining assignments

Emphasizes different experiences over time for development

Exposes you to global operations while initially based in the U.S.

Introduces employees to Ford’s business

Provides needed experience for cross-functional assignments

Program Characteristics:

Developmental programs designed to provide a solid foundation for your

career with experience in different areas.

2005 Volvo XC-90

2005 Volvo XC90

www.mycareer.ford.com

Information Information TechnologyTechnology

Application Development Services Accelerated Solutions Applications Management Applications Services Enterprise Architecture

Information Technology Infrastructure Application & Infrastructure Computer Network Services Ford Systems Integration Services New Business & Strategic Planning

Process & Technology Group Enterprise Process & IT Integration Global Consumer Systems Manufacturing & Supply Chain Product Development Systems

FCG Opportunities:

Ford IT Named “One of the Best Places to Work in IT” by Computerworld 2003

What do you want?What do you want?

What do you want out of life?What do you want out of life?• Goals AspirationsGoals Aspirations• Fields of interestFields of interest

Evaluate Prospective EmployersEvaluate Prospective Employers• Industry Outlook Industry Outlook • Highly Competitive in Field Highly Competitive in Field • Employee DevelopmentEmployee Development• Wide range of opportunitiesWide range of opportunities

2005 Aston Martin Vanquish

www.mycareer.ford.com

Learn more about some of the great benefits that help make Ford Motor Company a preferred employer of

choice.

Domestic Partner Benefits

Employee Resource Groups

Medical and Dental Benefits

Paid Vacation and Holiday

Relocation Assistance

Retirement Plan

Savings and Stock Investment Plan

Transitional Work Agreements

Tuition Assistance

Vehicle Purchase Discounts

Examples:

Employee Employee BenefitsBenefits

2005 Land Rover Range Rover

Fortune 500 Company

Ford Financial

Hertz

Motorcraft

Quality Care

Ford Fusion

Ford Mustang

Jaguar XJ Super8

Land Rover LR3 (Discovery)

Lincoln Aviator

Mazda 6

Black Collegian – Top 100

Equal Opportunity – Top 50

Diversity Inc.’s #1 Corporation of the Year

Hispanic Magazine -- Top 100

Latina Style – 50 Best

Great Potential Great Products Great People

www.mycareer.ford.com

Our CompanyBuilding on a Century of Success

Register your profile at www.mycareer.ford.com today!

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