infor cloudsuite industrial (syteline), customer logos … · syteline, and it is all connected...

1Copyright © 2015. Infor. All Rights Reserved. www.infor.comCopyright © 2015. Infor. All Rights Reserved. www.infor.com 1

Industrial Manufacturing

2Copyright © 2015. Infor. All Rights Reserved. www.infor.com

Alcoa HowmetBusiness Challenge• Complex manufacturing process required a flexible

yet powerful system

• Heavily modified system meant they could not apply upgrades to keep up with changing needs in a globalized environment

• Required Better visibility into differences in Standard and Actual Costs

Results• Ability to analyze yield rate in more detail by setting

multi-layer BOM per process

• Optimized BOM based on actual processes for appropriate scheduling and MRP – the primary objective of ERP implementation

• Ability to visualize daily operation and real time visibility into financial results on a daily basis & to see cost gaps in real time for production planning

Profile

• 210 employees

• Design & Produce Precision Castings for Aerospace and Power Generation

• Nomi City, Japan

Solution

• Infor SyteLine


Alcoa Howmet

“Having timely visibility & management of multi process BOM’s & standard & actual costs, in a specialized product development environment, has brought significant benefits to Howmet.”

—Ohta Mitio, CEO,

Howmet, Japan


Business Challenge• Find an easier way to manage costs at a time when

metal prices soar and competition increases in the music industry

• Find a better way to update financial reports in the ERP system each time the company adds a new product line or changes reporting relationships

• Replace cumbersome paper reports with convenient electronic ones

Results• Linked General Ledger data from Infor SyteLine to

Microsoft® Excel® for fast, flexible reports that are “quick gets” for busy executives

• Provided real-time financial reports to department heads without extensive accounting team involvement

• Gained quick audit and tax schedule preparation abilities

Avedis Zildjian

Profile• Avedis Zildjian, an early 17th-century

Armenian alchemist in Constantinople, discovered an alloy of copper, tin, and traces of silver with unique sound qualities

• Avedis Zildjian relocated to Massachusetts in 1929 and is recognized as the oldest family-owned business in America

Solution• Infor F9

• Infor SyteLine


Avedis Zildjian“Infor F9’s key strength is its ability to change as our business needs change.”

—Glen Cobbett, Director of Finance,Avedis Zildjian


Business Challenge• Get faster access to data throughout the company

• Support rapid growth while keeping margins strong

• Consolidate the number of software vendors

Results• Increased cycle count efficiency

• Reduced cost of manufacturing labor from 8.6% to 4.8%

• Cut scrap to less than 2% while increasing margins by 2%

Brentwood Industries

Profile• Brentwood Industries is a leading supplier of

innovative products and packaging solutions for some of the top names in the transportation, agricultural, battery, medical, lawn and garden, construction, and electronics industries

• A global manufacturing enterprise, Brentwood offers a wide range of products under its own brands, including ventilation systems, water treatment systems, and cooling towers, in addition to manufacturing plastic products and components for other manufacturers

Solution• Infor SyteLine


Brentwood Industries“Five minutes after an event on the shop floor, we're able to make decisions based on the data.”

—Kenneth Kemp, IT Manager,Brentwood Industries


Business Challenge• Maximize software to support operations of an

integrated company with Lean manufacturing and a continuous improvement initiative and more quickly deliver a better product to customers

• Leverage all existing Microsoft®-based applications

• Maintain high product quality requirements

Results• Gained capability to easily support Kanban

scheduling system, Lean manufacturing, and just-in-time production, ensuring availability of needed parts

• Reduced number of process transactions and steps, increasing productivity

• Improved customer satisfaction with complete aftermarket service

Brookfield Engineering

Profile• Founded in 1934 and based in Middleboro,

Massachusetts, Brookfield Engineering Laboratories, Inc.

• manufactures and sells viscometers, rheometers, powder flow testers, and texture measuring instruments for laboratory and online process control applications



Brookfield Engineering“Infor SyteLine aligns with our continuous improvement initiative and Lean manufacturing. Our key focus is to meet our customers' needs by saving steps and transactions to avoid wasting time, and Infor SyteLine helps us do that. Last year was our best year ever, and this year looks just as good.”

—Greg Krysko, Manager of Information and Communication Technology, Brookfield Engineering Laboratories


Carlton Taylor IndustriesLimited (CTI)

Business Challenge

• Change in market competition and behavior with short-lead times, quick turnaround times and low volume orders

• Multi-company merger leading to disparate systems and higher complexity of operations

• Required built-in ETO, BTO and MTS capabilities

Results• SyteLine installed in both the facilities in just 4

months.

• CTI is achieving 100% fill rate, up from 80% prior to SyteLine integration.

• 30% time saving in financial administration.

• Seamless integration and cutover across the merged companies.

Profile• Market leader in metalwork solutions in ANZ

region

• 2 facilities/ 70 employees

• New Zealand



Carlton Taylor IndustriesLimited (CTI)

“The speed of implementation was impressive and the cutover was painless—everything functioned the day after.”

David Hawes, General Manager,

Carlton Taylor Industries


Colonial MillsBusiness Challenge• No visibility into gross profits and costs with 150K

items that needed billing but were not present in the billing system.

• Needed an ERP system that that would enable entry, tracking, and shipment of a product within a five-day timeframe.

Results• The company quickly achieved 92% on-time delivery

and only 3.75 days to shipment—a dramatic improvement (over 80$ and 7.5 days).

• Infor SyteLine helped Colonial Mills maintain their position as industry leader in on-time shipment and low turnaround time.

Profile• $12m/ 120 employees

• Leading manufacturer of braided texture rugs and accessories in the US



Business Challenge• Streamline the process from purchase requisition

to customer order fulfillment

• Ensure product quality while meeting customer deadlines

• Upgrade old legacy DOS system with latest technology

Results• Significantly cut the time it takes to process orders

• Provided production with more time to meet quality requirements and complete all orders—for 24-hour rush, 3-day rush, and 5-day standard orders

• Realized fast time to value, further improving ROI using the Infor EPAK training package for current and future employees

Custom Plastic Specialties

Profile• Established in 1993 in Erie, Pennsylvania,

Custom Plastic Specialties, Inc. prints unique promotional products for each of its customers

• The company sells its products through distributors only, not to the general public


• Infor EPAK


Custom Plastic Specialties“We chose Infor SyteLine because it provided exactly what we needed, plus flexibility and opportunities to do more in the future. Infor’s commitment to advance its product technology is great.”

—Doreen Fees, Data Manager,Custom Plastic Specialties


Custom Plastic Specialties

http://progressive.uvault.com/2361/2012/customer/Custom-Plastics-EPAK-1280x720.mp4

http://progressive.uvault.com/2361/2012/customer/Custom-Plastics-EPAK-1280x720.mp4


Business Challenge• Easily manage CRM, sales, financials, and mixed

mode manufacturing

• Gain visibility across all four business units

• Avoid application and server compatibility issues, and support growth without increasing IT costs

Results• Saved over $108,000 in annual direct payroll costs,

$34,000 in annual software and service costs, and $40,000 annually from less leakage through credit and payment

• Reduced risk of lost data and hardware issues by having database and software maintenance performed in the cloud

• Ensured applications are always current and synchronized with hardware, eliminating the need to update servers or resolve compatibility issues

Gloucester Engineering

Profile• Gloucester Engineering Co. (GEC) has been

a global leader in advancing quality and production limits in the plastics extrusion and converting market

• GEC manufactures equipment from its headquarters in Gloucester, MA, and through its joint-venture company in Damman, India



Gloucester Engineering“Infor ERP Business in the cloud gives us the scalability to support future growth without forcing us to increase our IT and administrative costs. Having data in the cloud enables us to focus on our core business and leave system and hardware administration and backup to Infor.”

—Adrian King, CFO,Gloucester Engineering


Business Challenge• Ensure that all customers receive specialized

services to meet their unique needs

• Provide quality custom products more quickly

• Reduced inventory by $1.2 million in two years

Results• Improved operational and supply chain visibility for

better decision-making

• Enhanced just-in-time supply chain via automatic delivery of purchase orders to key suppliers

• Achieved the ability to confirm orders in less than one minute via integrated electronic sales ordering

Herman Miller

Profile• Based in the UK and with operations in more

than 40 countries, Herman Miller is a leading global manufacturer of office and domestic working environment furniture

• The company maintains manufacturing and distribution centers in North America, the UK, and Asia, and sales offices, dealers, and licensees in North America, Asia/Pacific, the Middle East, Africa, and Latin America

• $1.3B/ 5k+ employees



Herman Miller“Infor SyteLine has undoubtedly helped us achieve the fast turnaround and product quality that we need to deliver superior customer service.”

—Kevin Hall, Head of International Business Systems Development,Herman Miller


Herman Miller

http://progressive.uvault.com/2361/2012/customer/HermanMiller-1280x720.mp4

http://progressive.uvault.com/2361/2012/customer/HermanMiller-1280x720.mp4


Business Challenge• Rapid growth required need for scalable systems to

integrate new plants and storage terminal providers

• Multiple plants with employees spread across multiple departments with no visibility into financial impact of projects

• No insight into real-time business information

Results• Successfully integrated 3rd Party Assets system to

core SyteLine ERP. Implemented with only 39 hours of consulting services with ION 3rd Party Connector.

• Creation of wide variety of unique mongoose based applications which do not impact ERP Source system.

• Creation of a unique collaboration model in which the “project” for capital items comes to life with Infor Ming.le. Dynamic use of ION for feed and tracking purposes and elimination of all shadow methods of communication.

Preferred Sands

Profile• Headquartered in North America, Prefrerred

sands is an owner operated frac sand and proppant manufacturing company. It supplies materials to world’s largest oil & gas companies

• 500+ Employees, 6 mines, 5 processing plants and complex logistics networks

• 24/7 production operations


• Infor ION

• Infor Ming.leTM

• Infor Motion

• Infor Mongoose

• Sales and Operations Planning (S&OP)


Preferred SandsNow we can track costs at an asset level because of ION, and manage the business process through SyteLine, and it is all connected without any hiccups. It has made a great difference. Before we had the integration I could say that almost every one of our maintenance projects went over budget to keep our plants at peak performance. Today, 75% of the projects are within budget.”

–Luke Rains, Supply Chain Director

Preferred Sands

"Now that the newest version of S&OP is embedded in Ming.le, the back-and-forth conversation around how we are going to drive the future of our business from strategy to execution can easily take place. Even though we are spread across the company and the country and have different views and priorities, we can work together to create a plan that allows us to drive growth and optimize profitability.“


Preferred Sands

“You no longer have to be within SyteLine physically to approve a purchase order. You can do it on your mobile device and send it back to SyteLine for updating.”–Luke Rains, Supply Chain Director


Preferred Sands

“With the addition of Infor Ming.le we are really pushing the way beyond the limits of what our competition is thinking. Before we had 15-20 emails flying back and forth about a topic with excel spreadsheets attached that by the time get to the last person are outdated, now that conversation can happen in Ming.le about our business. One we can track and know what it means, but also be in context and drill back for more details.”

–Luke Rains, Supply Chain DirectorPreferred Sands


Preferred Sands

http://progressive.uvault.com/2361/2013/customer/Inforum-2013-Preferred-Sands.mp4

http://progressive.uvault.com/2361/2013/customer/Inforum-2013-Preferred-Sands.mp4


Challenge• Implement a user-friendly and efficient enterprise

resource planning (ERP) system that’s easily adaptable to different business practices

• Improve the ability to internally manage IT systems by standardizing them across multiple manufacturing sites, and upgrading to a modern platform that supports Microsoft® Windows and SQL

Results• Empowered the IT Team to manage the updated

system in-house as a result of valuable training by Infor Consulting Services

• More time spent on pro-actively planning and ensuring accurate system records are in place; less time spent expediting and chasing deliveries

• Improved data accuracy with the implementation of APS functionality at multiple locations

Renishaw

Profile• Renishaw Plc is a global company with core

skills in measurement, motion control, spectroscopy, and precision machining

• The company develops innovative products that significantly advance its customers' operational performance and are used for applications as diverse as machine tool automation, coordinate measurement, additive manufacturing, gauging, Raman spectroscopy, machine calibration, position feedback, CAD/CAM dentistry, shape memory alloys, large-scale surveying, stereotactic neurosurgery, and medical diagnostics



Renishaw“Infor offers a range of products suited for small-to-medium sized businesses. In our experience, Infor SyteLine is a versatile, feature-rich, ERP system.”

—Dave Prentice, Manufacturing Systems Project Manager,Alexandria Industries


Rieke Packaging

http://progressive.uvault.com/2361/2013/customer/Customer-Rieke-1280x720.mp4

http://progressive.uvault.com/2361/2013/customer/Customer-Rieke-1280x720.mp4


Business Challenge• Eliminate the need to maintain in-house

quoting software

• Reduce the number of orders that require callbacks to agents for corrections

• Increase manufacturing visibility into order details to drive faster material planning

Results• Achieved nearly 100% order accuracy and

eliminated the need for agent callbacks

• Saved the cost and effort of printing and distributing paper-based price books and updates

• Sped up material planning by improving visibility into manufacturing processes

Selux Corporation

Profile• Selux Corporation manufactures interior and

exterior lighting fixtures for projects throughout North America and international locations. A subsidiary of Germany’s Selux AG, Selux is responsible for all US operations

• Products are sold through a network of agents in the US, Canada, and Mexico. Architectural designers select from a catalog of standard products as well as work with the Selux team of engineers and lighting application professionals to configure their own unique designs

Solution• Infor Sales Portal

• Infor Product Configurator

• Infor SyteLine


Selux Corporation“Our agents needed a more powerful solution for quoting and selling our make-to-order products. Infor Sales Portal and Infor Product Configurator accelerate the sales process for our agents, while ensuring accurate product specifications and pricing.”

—Brenda Shaffer, Vice President,Selux Corporation


Superior FasteningTechnology Limited

Business Challenge• Needed a business solution to suit a manufacturer

moving into the international marketplace

• Current dual ERP and Financial Systems creating reconciliation and accuracy issues

• Need better planning, control and analysis capabilities

Results• 3 sites (Hong Kong, Singapore & Huizhou) went live

in 8 months, 2 months ahead of schedule, Shanghai followed 2 months later.

• Improved customer service – faster delivery times

• Real time visibility into Financial Performance

• Competitive Advantage

Profile• 570 employees

• Metal Fabrication, Fasteners and metallic accessories

• Hong Kong, 3 plants in China



Superior FasteningTechnology Limited

“Infor SyteLine is a true .NET solution, and that means we can tailor the system by creating new business logic and new reports as we need to, without buying source code or relying on a third party. Our IT team would be able to do much more by themselves, saving Superior both time and money.”

- Joe Cheung, IT Manager

Superior Fastening Technology


Business Challenge• Reduce extensive amount of paper processing

• Improve management of engineering drawings to ensure use of up-to-date versions

• Boost engineering and shop floor process efficiency and reduce overall costs

Results• Created a single real-time data source for engineering

information, eliminating errors in use of drawing versions

• Significantly reduced amount of paper printing, copying, and scanning

• Achieved significant cost savings through reduced paper processing

Trigon Holding

Profile• Trigon Holding Inc, through its FPD Company

division, manufactures forged and machined components for aerospace and medical applications, and also designs, develops, and markets orthopedic implants

• The company is based in McMurray, Pennsylvania



Trigon Holding“Infor SyteLine is helping us not only to reduce costs through less copying, printing, and scanning, but also to reduce the time it takes to find the documents we need.”

—Adam Vogini, Information Systems Administrator,Trigon Holding

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