industry presentation: smart data driven decision marketing
TRANSCRIPT
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3D MARKETING Data Driven Decision
Narayan Murthy Ivaturi
VP, Global Sales & Strategy
Vserv
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“People don't buy what you do; they buy why you do it. And
what you do simply proves what you believe.”
Simon Sinek Start with Why
How Great Leaders Inspire Everyone to Take Action
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THE GOLDEN CIRCLE
WHY
HOW
WHAT
WHY
This is the core belief
of the business. It's why
the business exists.
HOW
This is how the business
fulfills that core belief.
WHAT
This is what the company
does to fulfill that core belief.
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WHY
“Everything we do, we believe in challenging the status quo. We believe
in thinking differently.
We challenge the status quo by making beautifully designed products that are
simple to use.
We just happen make great computers.”
WHAT
“When you land on the Dell website it says, "Welcome to Dell!"
From there, you choose from
the "For Home" or "At Work" sections that tout "products designed
specifically for home use" or "business and public sector
products, services, and solutions."
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People do what they want to do. Not what they have to do.
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People do what they want to do. Not what they have to do.
RATIONAL
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People do what they want to do. Not what they have to do.
BELIEF
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BELIEF EMOTION BEHAVIOR
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SECRET IS IN BIOLOGY… NOT PSYCHOLOGY
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people do what they want to do. not what they have to do.
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ARE YOU LISTENING TO THEM… DO THEY SHARE
YOUR CORE VALUES?
WHAT DRIVES THEM
TO BUY & REMAIN LOYAL
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consumer is communicating
for future
i need
now
not sexy
i believe
i want
listen
reflection
I trust
healthy
clarity
expensive
&…
exciting
service
cool
!#!
change
new
price
thumbs up
thumbs down
aha!
??
secure
Tch!
quality
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COMMUNICATING THROUGH INTERACTIONS
ads i like
games i play
apps i use
websites i surf
products i searched
city i stay in
products i like
devices i use
devices i use
my gender
my gender
do i buy online
data connection
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INTERACTION INTENT
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BIG DATA IS STORING ALL THESE INTENT SIGNALS
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more marketers today (87%) than in 2013 (46%)
consider data the most underutilized asset
in marketing organizations
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WHEN IT COMES TO DATA DRIVEN DECISION MAKING MOST OF US SUFFER FROM…
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OVER-LOOKING CLEAR DATA
Earner Burner
Precise Spray
Real-time Legacy
Whole Siloed
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DATA HAS PUT CONSUMER AT THE CENTER STAGE AGAIN
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intent signal = big smart data
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500Mn+ Unique
user profiles
80+ Attributes
25+ User personas
VSERV SMART DATA ENABLED BY TIEUP WITH LEADING LOCAL TELCOS
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HASHED IDENTIFIERS TO IDENTIFY, TARGET & RETARGET USERS ACROSS MOBILE ECO-SYSTEM
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VSERV SMARTDATA
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across mobile ecosystem through
encrypted mobile number
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through mobile display ads
as a new CRM channel