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Induction checklist – Name:

Yes No N/A Comments Trainer Signature

BEFORE THE EMPLOYEE STARTS

Start date confirmed and agreed by Area Manager ☐ ☐ ☐

Welcome pack sent out (Area Manager will confirm when HR have sent pack out)

☐ ☐ ☐

Induction location confirmed by Area Manager ☐ ☐ ☐

Accommodation booked (contact Retail Ops) confirm location and any specific requirements

☐ ☐ ☐

Induction Manager calls new starter to introduce themselves ☐ ☐ ☐

Induction Manager confirms all details of induction via the Induction template email

☐ ☐ ☐

Expenses agreed and Area Manager informed Maggie Sulston, Hayley Fisher in finance and Jo Shortland of estimated expenses incurred

☐ ☐ ☐

Agree and plan in flex hours required for the Induction period

☐ ☐ ☐

Time planned with Area Champs where appropriate ☐ ☐ ☐ Confirm location and date

Complete Induction planner and send to Area Manager

☐ ☐ ☐

Date for Head Office Visit planned with Area Manager:

☐ ☐ ☐Confirm location and if any other accommodation needed

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All Departments informed and Booked

HR ☐ ☐ ☐ Note time and name of contact for new Manager

Recruitment ☐ ☐ ☐ Note time and name of contact for new Manager


Retail Operations ☐ ☐ ☐ Note time and name of contact for new Manager

Branch Merchandising ☐ ☐ ☐ Note time and name of contact for new Manager

Marketing ☐ ☐ ☐ Note time and name of contact for new Manager

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Comments:

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DAY ONE

Yes No N/AComments

Trainer Signature

New Managers Signature

Introduction to the team ☐ ☐ ☐

Housekeeping, facilities, health and safety tour etc. ☐ ☐ ☐

Introduction to the Induction program and what it will look like

☐ ☐ ☐

HR Paperwork

Confirm with HR Group that all paperwork has been returned to HR

1. Contract signed and returned to HR

2. Details provided to send for two references.

3. P45, or P46 if no P45 available

Copy of UK passport (or other suitable documents) to check eligibility to work in UK

☐ ☐ ☐

☐ ☐ ☐

☐ ☐ ☐

☐ ☐ ☐

Are there any questions or concerns regarding paperwork?

☐ ☐ ☐

Explain about cut-off dates for payroll and when payment will be made

☐ ☐ ☐

Issue New Starter with Goody bag

☐ ☐ ☐ This should include an Induction ring binder, a Joules mug (this needs to be purchased through the till with a 100% price override under reason code ‘Managers Induction free Mug’) a being brilliant note pad, a highlighter and pen and pencil which you can order with your stationary

Set up with their relevant Retail Java log in number

☐ ☐ ☐Raise a Help Desk ticket stating what store they are assigned to and the appropriate number they will use

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Set up log in for the Resource Centre

☐ ☐ ☐Email Retail Ops with the new Managers details so they can set them up on the Resource Centre

Photo taken for staff I.D card☐ ☐ ☐

This must be sent off on the new starters first day to Human Resources Group in Head Office

DAY ONE

Yes No N/AComments

Trainer Signature


Who’s who on the Area including Area Champs

☐ ☐ ☐Refer to the Intranet for the latest Area champ list under Sales, Retail and Shared Documents

Pick some Uniform to wear for the Induction period

☐ ☐ ☐The allowance used must be agreed by your Area Manager

Confirm Rota’s over the Induction period ☐ ☐ ☐

Lunch with Induction Manager☐ ☐ ☐

Do a paid out under the reason code ‘Refreshments (Milk)’ max £5 per head

New starter to phone Area Manager at end of day for an update

☐ ☐ ☐

Hours, breaks explained – dependent on role

☐ ☐ ☐ Refer to the Resource Centre under Human Resources, Operations and Breaks

Expenses procedure

Explained in full, Include correct completion of expense form

☐ ☐ ☐ NB that the process for claiming expenses while on your Induction is different to the normal process. Refer to the Resource Centre under Human Resources and Expenses

Principles of reclaiming expenses ☐ ☐ ☐Reclaiming fuel expenses ☐ ☐ ☐Time scales of the reimbursement ☐ ☐ ☐Who authorises expenses ☐ ☐ ☐Brand Introduction

Getting to know us

☐ ☐ ☐ Refer to the companion booklet which can be found on the Resource Centre under Training and Development, Human Resources and Joules Companion

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Introduce Tom Joule

Refer to the Resource Centre under Training and Development, Human Resources and BBWOC Presentations

BBWOC module 1 – customer types

☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Human Resources, BBWOC and BBWOC Presentations

Retail Objectives☐ ☐ ☐ Refer to the Intranet under

Sales, Retail and then Shared Documents

DAY ONE ContinuedYes No N/A

Comments

Trainer Signature


Brand Principles

☐ ☐ ☐ Refer to the Joules Companion booklet which can be found on the Resource Centre under Training and Development, Human Resources, Joules Companion and Mission, Principles and top 6 Business Strategies

Benefits

EAPOur Fantastic scheme via the Retail Trust and the benefits of the Retail Trust Charity

☐ ☐ ☐ Retail Trust leaflet provided in offer pack or available on the Resource Centre under Policies, Human Resources and Benefits

Pension scheme explainedAuto enrolment at 1% employee and 1% employer contributions. Provider is People’s Pension

☐ ☐ ☐ Pension information is provided in your offer pack and available on the Resource Centre under Policies, Human Resources and Benefits

Voluntary Health Care Cash Plan

☐ ☐ ☐ The booklet will have been provided for you in your welcome pack or refer to the Intranet under Human resources, Shared Documents, Reward and Benefits and Health scheme application

Employee discount scheme

50% discount on most clothing items, 20% discount on licensed items for personal use or family gifts

☐ ☐ ☐ Guiding principles provided in offer pack and available on the Resource Centre under Policies, Human Resources and Benefits

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Limit of £1,500 at RRP per season ☐ ☐ ☐ This is monitored and tracked via Head office, it is the employees responsibility to manage the limit and return their receipts to their own store

Explain strictly no onward trading of Joules clothing is permitted – i.e. EBay/ Preloved etc.

☐ ☐ ☐ Guiding Principles provided in offer pack and available on the Resource Centre under Policies, Human Resources and Benefits

Activities covered and Comments:

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DAY TWO

Yes No N/A

Comments Trainer Signature


Job profile and expectations ☐ ☐ ☐ The Managers Job Profile can be found on the Resource Centre under Human Resources and Job Profiles

Joules behaviours/Leadership principles

☐ ☐ ☐ These are all on the Resource Centre under Training and Development and Human Resources

Key Business strategies ☐ ☐ ☐ Refer to Intranet, Sales, Retail and Retail Objectives

Incentive scheme - Explain rules for current year

☐ ☐ ☐ Your Induction Manager will inform you of any Incentive and the rules around it

BBWOC Shop floor

How to wrap brilliantly ☐ ☐ ☐ Guidelines found on the Resource Centre under Training and Development, Human Resources and Being Brilliant

Product knowledge ☐ ☐ ☐ Show the tools available Product videos on the Resource Centre under Training and Development, Human Resources, BBWOC. Product A-Z Glossary under Training and Development, Human Resources, BBWOC and BBWOC Presentations

Till Training – Discounts, reason codes etc.

☐ ☐ ☐ Refer to the Resource Centre for the Policies and Procedures as well as a practical demonstration on the sales floor

Data collection ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared Documents for the Data guidelines

Activities covered and comments:

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TRAINING TOPICS

OperationsYes No N/A Comments Trainer

SignatureNew

Manager Signature

Deployment planners/ floor walks/Team Brief

☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared documents and Commercial Operations file

Health and safety ☐ ☐ ☐ Refer to the Resource Centre under Health and Safety

Facilities, Maintenance and Escalation process

☐ ☐ ☐ Refer to the Intranet under Operations

Rolling replen ☐ ☐ ☐ Refer to Retail Java under Operational Reports and Rolling Replen

IT Helpdesk tickets ☐ ☐ ☐ Refer to the Intranet under IT Helpdesk

Click & Collect ☐ ☐ ☐ Refer to the Resource Centre under Procedures, Stock Management and Click and Collect

Intranet – Retail Area ☐ ☐ ☐ Refer to the link http://joulesintranet/Pages/Default.aspx

Deliveries ☐ ☐ ☐ Refer to the Resource Centre under Policies, Stock Management, DeliveriesProcedures, Stock Management and Deliveries

Stock takes ☐ ☐ ☐ Refer to the Resource Centre under Policies, Stock Management, Stocktaking and Procedures, Stock Management and Stocktaking

IST’s ☐ ☐ ☐ Refer to the Resource Centre under Policies, Stock Management and Inter store transfersProcedures, Stock Management and Inter store transfers

Managing Faulty stock ☐ ☐ ☐ Refer to the Resource Centre under Policies, Stock Management and Damaged ProductsProcedures, Stock Management, Damaged and Products

Preparing Banking ☐ ☐ ☐ Refer to the Resource Centre under Policies, Cash Management and BankingProcedures, Cash Management and Banking

G4S collections and Delivery ☐ ☐ ☐ Refer to the Resource Centre under Procedures, Cash Management and Banking

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http://joulesintranet/Pages/Default.aspx

http://joulesintranet/Pages/Default.aspx

Housekeeping standards ☐ ☐ ☐ Refer to the Intranet under Sales, retail, Shared documents and BOH standards

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Operations continuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Stationary orders ☐ ☐ ☐ Refer to the Intranet for the link to the stationary company CCS

Back office standards ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared documents and BOH standards

Stockroom standards ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared documents and BOH standards

Tax free world wide ☐ ☐ ☐ Refer to the Resource Centre under Procedures, Cash Management and Tax free world wide

Health checks ☐ ☐ ☐ Refer to the Resource Centre under Health Checks, Retail Operations, General and Stock cash and loss prevention

Area Manager 10 point check ☐ ☐ ☐ Refer to the Resource Centre under Health Checks, Retail Operations and General and Top 10

Retail Events ☐ ☐ ☐ These are communicated via email, Newsletters and Daily updates

Resource Centre Assessments

Resource Centre Induction ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Resource Centre, Resource Centre Induction and Training and Validation

User Administration ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Resource Centre, User Administration and Training and Validation

Cash Management

Banking ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Banking and Training and Validation

Staff Purchase and Refunds ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Staff Purchase and Refunds and Training and Validation

Till Procedures and Refunds ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Procedures and Refunds and Training and Validation

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Non Trading Controls ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Non Trading Controls and Training and Validation

Till Procedures and Exchanges ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Procedures and Exchanges and Training and Validation

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Cash Management ContinuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Change Orders ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Change Orders and Training and Validation

Till Float Management ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Float Management and Training and Validation

Till Procedures Additional ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Procedures Additional and Training and Validation

Till Procedures Additional ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Procedures Additional and Training and Validation

Gift Card Management ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Gift Card Management and Training and Validation

Till Operator Management ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till Operator Management and Training and Validation

Sales Reconciliation ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Sales Reconciliation and Training and Validation

Till Procedures – Sales ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Cash Management, Till procedures – Sales and Training and Validation

Health and Safety

Legal Requirements ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Legal Requirements and Training and Validation

Personal Responsibility ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Personal Responsibility and Training and Validation

Accidents ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Accidents and Training and Validation

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Building and Environment ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Building and Environment and Training and Validation

Fire and Emergency ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Fire and Emergency and Training and Validation

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Health and Safety ContinuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Managing Risk ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Health and Safety, Managing Risk and Training and Validation

Evacuation Process ☐ ☐ ☐ Refer to the Resource Centre under Policies, Health and Safety, Fire and Emergency, Bomb Threats and Major incident contingency plan

Stock Management

Click and Collect ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Click and Collect and Training and Validation

Housekeeping ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Housekeeping and Training and Validation

Customer Holds ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Customer Holds and Training and Validation

Inter Store Transfers ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Inter Store Transfers and Training and Validation

Customer Orders ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Customer Orders and Training and Validation

Price Management ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Price Management and Training and Validation

Damaged Products ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Damaged Products and Training and Validation

Returns to the JDC ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Returns to the JDC and Training and Validation

Deliveries ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Deliveries and Training and Validation

Stocktaking ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Stock Management, Stocktaking and Training and Validation

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Loss PreventionYes No N/A Comments Trainer

SignatureNew

Manager Signature

Additional Controls ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Additional Controls and Training and Validation

Monitors and Controls ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, monitors and Controls and Training and Validation

Administration Controls ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Administration Controls and Training and Validation

Personnel ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Personnel and Training and Validation

Building and Environment ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Building Environment and Training and Validation

Customers ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Customers and training and validation

Major Incidents ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Loss Prevention, Major Incidents and Training and Validation

Communication

No Email Wed ☐ ☐ ☐ Stores and Head office should avoid emailing on a Wednesday to allow you to focus on your store

Newsletter ☐ ☐ ☐ This is sent out by the Retail ops team via an email once a week on a Wed

Round Robin ☐ ☐ ☐ Each Area will have a main contact store who in turn will cascade any messages to the cluster contacts, who will then cascade down to their assigned stores

Daily updates ☐ ☐ ☐ This is sent out by the Retail ops team on a daily basis via an email with any focuses or company directives

Coms etiquette/composing emails ☐ ☐ ☐ Refer to the Resource Centre under Training and Development, Human Resources, lunch and learn and then Brilliant email writing Module

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Conference calls ☐ ☐ ☐ Your Inducting Manager will issue you with your Area conference call details

Files ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared Documents and Click and Collect folder, Commercial Ops folder, Management Commercial file

Communication ContinuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Meetings- Area, VM and Retail ☐ ☐ ☐ Your Area Manager will periodically arrange a meeting for your Area throughout the year. Retail Ops organise 2 Managers meetings per year where you will be updated on any business directives and results

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Activities covered and comments:

CommercialityYes No N/A Comments Trainer

SignatureNew

Managers Signature

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Space Management & Money Mapping

☐ ☐ ☐ Refer to the Intranet under VM, VM Training Tools, Creating the Vision which is then broken down into Ladies, Men’s and Children’s

Best Sellers/Product performance

☐ ☐ ☐ There are 2 types of reports; Store Best Sellers that hit down via email on a Monday morning called IT reports. Company Best Sellers come via the Intranet, Retail, Sales and Shared Documents.

Trade Feedback – what to consider

☐ ☐ ☐ Your Induction Manager will brief you on this process and what your Area Manager requires

Targets

Daily/MAT ☐ ☐ ☐ Your targets for the week ahead come through via an email with the daily update on a Friday. Your Daily figures come through via an email from Finance on a daily basis first thing in the morning

PTS ☐ ☐ ☐ This will be provided for you via your Area Manager and will be on your Rota’s

KPI’s ☐ ☐ ☐ Refer to your current Retail Objectives

Weekly reports

Daily sales ☐ ☐ ☐ These are emailed every day from finance

LFL ☐ ☐ ☐ All finance information will come via an email from the Finance department

Stock cover and mix ☐ ☐ ☐ Please refer to your Product Performance

P&L Reports ☐ ☐ ☐ These are sent via an email to your Managers account periodically from Finance

RJ Reports and functions

Trading Summary ☐ ☐ ☐ Log in to your Retail Java Back office under Operational Reports then Trading Summary. This report gives you the breakdown of your daily/weekly sales by gender

Department Summary ☐ ☐ ☐ Log in to your Retail Java Back office under Operational Reports then Department Summary. This report gives you the breakdown of your daily/weekly sales by gender then category

RJ Reports and functions continuedYes No N/A Comments Trainer

SignatureNew

Managers Signature

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User Maintenance ☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management and Till Operator Management

Rolling Replenishment ☐ ☐ ☐ Log in to your Retail Java Back Office under Operational Reports then Rolling Replenishment. This report gives you the items sold since the report was last run

Hourly Sales ☐ ☐ ☐ Log in to your Retail Java Back Office under Operational Reports then Hourly Sales. This report gives you the breakdown of your daily/weekly sales by the hour which can be used as an aid with staffing and planning

Basket Analysis ☐ ☐ ☐ Log in to your Retail Java Back Office under Operational Reports then Basket Analysis, This report gives you the breakdown of your daily/weekly for your ATV and UPT

Void Exceptions ☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management, Till Procedures-Additional and Void Item/Transaction

No Sale Exceptions ☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management, Till Procedures-Additional and No Sale

Refund Exceptions ☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management, Till Procedures-Refunds and Procedures-Exchanges

Discount and Price Override Exceptions

☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management, Till Procedures-Additional, Discounts and Price Override

Paid in/Paid out Transactions ☐ ☐ ☐ Refer to the Resource Centre, Procedures, Cash Management, Non Trading Controls and Petty Cash

Store Discrepancy Report ☐ ☐ ☐ Log in to your Retail Java Back Office under Operational reports and Store Discrepancy Report. This report gives you a breakdown of any discrepancies per till and what operators have used the till.

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Commerciality Continued

Area Manager visit report ☐ ☐ ☐ Your Area manager will fill in a 3 copy visit form and provide you with a copy of the actions and details from the visit

Competitor shops ☐ ☐ ☐ Your Induction Manager will advise you of what details your Area Manager requires and when they need to be completed

Local Marketing ☐ ☐ ☐ If you want to participate in any local Marketing you will need to fill out the Local marketing proposal form refer to the Intranet under Sales, Retail, Shared Documents and Marketing. This will need to be sent to either your Area Manager or Area Champ for approval first

Data ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared Documents and then Data. Retail Ops will email you your results from the previous week each Friday

Stock Management reports/Profiles etc.

☐ ☐ ☐ Refer to the Intranet under Sales, Retail Shared Documents, Stock update and Profiles. If you need them changed discuss with your Area Manager and then email your Branch Merch contact

Points of contact- Ops, Branch Merch, Finance

☐ ☐ ☐ Your first point of contact should always be your Area Manager. All Retail contacts held on the Intranet under Sales, retail, Shared Documents and HO Retail contacts

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VM (Creating the Vision)Yes No N/A Comments Trainer

SignatureNew

Manager Signature

Theme Guides ☐ ☐ ☐ These will arrive with your window theme POS. you can also find Generic Theme Guides on the Intranet under VM and Generic Theme Guides

Cad Packs ☐ ☐ ☐ Refer to the Intranet under VM, CAD Packs and Season

Linear ☐ ☐ ☐ Refer to the Intranet under VM, Creating the Vision, Space Management and also refer to the Intranet under Sales, Retail, Shared Documents, Management Commercial File and Sales Analysis

Seasons/Look books ☐ ☐ ☐ These will be allocated to the Managers at the Managers Meeting that is held twice a year

Sale Guide ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared Documents and Generic VM sales guide

Windows/Taking photos ☐ ☐ ☐ Refer to the Intranet under VM and Windows

Signature Styling – Mannequins and uniform

☐ ☐ ☐ Refer to the Intranet under VM, VM training tools, Styling and Key Styling Principles

VM updates ☐ ☐ ☐ These come Via an email once a week from Retail Ops

Store Grading ☐ ☐ ☐ Refer to the intranet under Sales, Retail, Shared Documents and Store Grading

Floor plans/layouts ☐ ☐ ☐ Refer to the Intranet under Property and Property Plans

Shop Floor standards ☐ ☐ ☐ Refer to the Intranet under VM, VM Training Tools and Creating the Vision

Points of contact – Area VM, Area champs, head office contacts

☐ ☐ ☐ Your Induction Manager will inform you of your Area Champs. All Retail contacts are held on the Intranet under Sales, retail, Shared Documents and HO Retail contacts

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Human Resources

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New Manager Signature

HR Resource Centre ☐ ☐ ☐ Refer to Resource Centre, Training and Development and Human Resources

Recruitment ☐ ☐ ☐ Refer to Resource Centre, Procedures, Human Resources and Recruitment

Development plans/MY Plans ☐ ☐ ☐ Refer to Resource Centre, Procedures, Human Resources, Performance Management and My Plan

Booking holidays

Annual holiday allowance ☐ ☐ ☐ Refer to Resource Centre, Human Resources, Leave and Attendance and Holiday Entitlement

Pro-rated for first year (holiday calculator)

☐ ☐ ☐ Refer to the resource Centre, Procedures, Human Resource, Leave and Attendance, Holiday- Respond to an Employee’s request then click on Getting it done and click on the Holiday Calculator

How to book holidays ☐ ☐ ☐ Refer to Resources Centre, Human Resources, Leave and Attendance and Holiday Entitlement

Absence procedure

Procedure for reporting absence ☐ ☐ ☐ Refer to Resources Centre, Procedures, Human Resources, Leave and Attendance and Sickness Absence – informing the company

No Company Sick Pay during 6 month probationary period

☐ ☐ ☐ Refer to Resources Centre, Policies, Human Resources, Leave and Attendance and Sickness Absence

How absence is managed ☐ ☐ ☐ Refer to Resources Centre, Human Resources, Leave and Attendance and Sickness Absence

Payroll HR21 ☐ ☐ ☐ Refer to Resource Centre, policies, Human Resources and HR21Refer to Resource Centre, Procedures, Human Resources and HR21

Rota’s and managing payroll e.g. PTS

☐ ☐ ☐ Refer to weekly Rota were you will find you Store Template and PTS budgets

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Human Resources ContinuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Managing the team with Discount and Uniform

☐ ☐ ☐ Refer to Resource Centre, Policies, Cash Management, Staff Purchase and Uniform/Staff PurchaseRefer to Resource Centre, Procedure, Cash Management, Staff Purchase and Uniform and Uniform/Staff Purchase

Managing Probationary periods ☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resource, New Starter and Probation PeriodRefer to resource Centre,Procedures , Human Resource, New Starter and Probation Period

Managing the team and disciplinaries

☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources, Disciplinary and Grievance, Disciplinary

Lunch and Learns ☐ ☐ ☐ Refer to Resource Centre, Training and Development, Human Resources and Lunch and Learn

Management tool kit ☐ ☐ ☐ Refer to Resource Centre, Training and Development, Human Resources and Management Toolkit

Data protection/Data storage ☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources, Operational, Data Protection

Driving on company business ☐ ☐ ☐ Refer to the Resource Centre, Policies Human Resources and Expenses

Points of contact

HR Business Partners (guidance and advice on HR issues)

☐ ☐ ☐ Your Induction Manger will inform you of your HR Business Partners contact details

Explain how to contact HR and different aspects of the team

☐ ☐ ☐ [email protected] [email protected]

Area ER champ ☐ ☐ ☐ Refer to the Intranet under Sales, Retail, Shared Documents and Area Champs

Operational Guiding Principles

Where to find them ☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources and Operational

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mailto:[email protected]



Internet usage and social media ☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources, Operations and Social Media

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Human Resources ContinuedYes No N/A Comments Trainer

SignatureNew

Manager Signature

Intellectual Property, Confidentiality and Post Termination Restrictions – protecting Joules’ interests

☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources, Operations and Confidentiality

Equality ☐ ☐ ☐ Refer to Resource Centre, Policies, Human Resources, Operational and Equality

My Companion ☐ ☐ ☐ Refer to Resource Centre, Training and Development, Human Resources and Joules Companion


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BBWOCYes No N/A Comments Trainer

SignatureNew

Managers Signature

BBWOC file and activities ☐ ☐ ☐ Refer Resource Centre, Training and Development, BBWOC and BBWOC Presentation

BBWOC visits ☐ ☐ ☐ Your Induction Manager will talk you though their latest report and you can also complete one for your own store

Being Brilliant Module 2 ☐ ☐ ☐ Refer to Resource Centre, Training and Development, BBWOC and BBWOC Presentation



Being Brilliant Behaviours A to Z ☐ ☐ ☐ Refer to your Booklet in store

Being Brilliant Leadership Principles

☐ ☐ ☐ Refer to your desk top file in store

Managing BBWOC in store – keeping it alive

☐ ☐ ☐ Your Induction Manager will talk you through all the tools they use in store

Being Brilliant Newsletter ☐ ☐ ☐ This is emailed by Retail Ops once a month

Being Brilliant Notice board ☐ ☐ ☐ Refer to Joules Intranet, Sales, Retail, Shared Documents, BBWOC and Notice Boards

Training your team ☐ ☐ ☐ Refer to Resource Centre, Training and Development, BBWOC, and BBWOC presentations as these can be used with all your sales team

Managing Incentives ☐ ☐ ☐ From time to time the business will run Incentives which will be communicated via the Retail ops team. Your Induction Manager will also talk you through Incentives they have used locally and had agreed by their Area Manager

BBWOC Area Champ ☐ ☐ ☐ Refer to Joules Intranet, Sales, Retail, Shared Documents, All Retail Champs

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Product knowledgeYes No N/A Comments Trainer

SignatureNew

Managers Signature

4 Pillars ☐ ☐ ☐ Refer to Resource Centre, Training and Development, BBWOC, and then the product videos and then click on the four pillars of brilliant product knowledge

Product videos ☐ ☐ ☐ Refer to Resource Centre, Training and development, BBWOC and click on the each of the product videos

A to Z Glossary ☐ ☐ ☐ Refer to resource Centre, learning and development, BBWOC, BBWOC presentation and Product A-Z


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Getting ready for your first day in storeYes No N/A Comments Trainer

SignatureNew

Managers Signature

Book in some time for your Induction Manager to spend a day with you in your new store

☐ ☐ ☐ After first 4 weeks

Induction checklist completed and returned to HR

☐ ☐ ☐

Area Manager Review document completed and sent to HR

☐ ☐ ☐

Arrange who you are meeting at your store with the keys

☐ ☐ ☐

Are the Rota’s all complete for the first 3 weeks

☐ ☐ ☐

Confirm alarm codes and how to change in your new store

☐ ☐ ☐

Confirm access details and digilock codes

☐ ☐ ☐

Do you have plenty of staff cover on your first day

☐ ☐ ☐

Have you updated the key holder list with your contact details to facilities

☐ ☐ ☐

HRBP visit ☐ ☐ ☐ Your HRBP will contact you to book in a visit to your store within the first 2 months

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Activities covered and Comments continued:

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I confirm I have completed all of the above:

Signed by: Print Name: