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MAKING CHANGES 2009 ANNUAL REPORT

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    MAKINGCHANGES

    2009ANNUAL REPORT

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    DYNAMICALLY MAKING CHANGESTO POSITION OUR BUSINESS FORLONG TERM RESULTS

    TABLE OF CONTENTS

    Vision and Mission 3

    Our Values and Progress 4

    Key Initiatives in 2009 6

    Financial Highlights 8

    Operational Highlights 10

    Stock & Bond Highlights 12Outstanding Awards in 2009 16

    2009 Event Highlights 18

    Organizational Structure 20

    Our Story 22

    Our Products and Brands 24

    Message from the Board of Commissioners 28

    The Board of Directors Report 37

    Information on the Company 43

    Corporate Governance Report 79

    Making a Difference 102

    Risk Factor 105

    Management Discussion and Analysis 121

    Responsibility for the 2009 Consolidated 150

    Financial Statement 151

    Reconciliation of Indonesian GAAP to IFRS 257

    Responsibility for the 2009 Annual Report 263

    Annual Report on Form 20-F 265

    International Financial Reporting Standard (IFRS) 394

    Shareholders Information A-1

    DISCLAIMER

    This is the Annual Report for the year ended December 31, 2009 and prepared in accordance with Bapepam-LK Rule X.K.6 and X.K.7. Section 20-F in this

    Annual Report is adopted from the Annual Report on Form 20-F which we have filed to the US-SEC.

    In this Annual Report, references to Indosat, Company, we, us, and our are to PT Indosat Tbk and its consolidated subsidiaries. All references

    to Indonesia are references to the Republic of Indonesia. All references to the Government herein are references to the Government of Indonesia.

    References to United States or U.S. are to the United States of America. References to Indonesian Rupiah or Rp are to the lawful currency of

    Indonesia and references to U.S. dollars or US$ are to the lawful currency of the United States. Certain figures (including percentages) have been

    rounded for convenience, and therefore indicated and actual sums, quotients, percentages and ratios may differ. Unless otherwise indicated, all financial

    information with respect to us has been presented in Indonesian Rupiah in accordance with Indonesian GAAP.

    This Annual Report contains certain financial information and results of operations, and may a lso contain certain projections, plans, strategies, and objectives

    of Indosat, that are not statements of historical fact which would be treated as forward looking statements within the meaning of a pplicable law. Forward

    looking statements are subject to risks and uncertainties that may cause actual events and the Company,s future results to be materially different than

    expected or indicated by such statements. No assurance can be given that the results anticipated by Indosat, or indicated by any such forward looking

    statements, will be achieved.

    No information herein should be reproduced without the express written permission of the Company. For updated information, please contact the

    Investor Relations Group at Jl. Medan Merdeka Barat No.21, Jakarta 10110, Indonesia. Tel. (62-21) 3000 3001, 3869 615, Fax. (62-21) 3000 3757 or

    E-mail:[email protected]

    We are committed to c ommunicating openly with each of our stakeholders. All stakeholders can visit our website at www.indosat.com for more information

    about Indosat. An online version of this document is also available at www.indosat.com.

    OUR VALUES

    AND STRATEGY

    THE HIGHLIGHTS

    THE COMPANY

    THE REPORT

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 1

    OUR VALUESAND STRATEGY

    Our strategy in 2009 brought us closer to realizingour Vision and Mission

    Leveraging its existing strengths and with thesupport of our new major shareholder, QatarTelecom (Qtel), Indosat initiated a sweepingstrategy shift in 2009 towards realizing our

    Vision and Mission. While subtle, changeswe have made marked a significant internaltransformation in Indosats approach to thebusiness. We anticipate that the full impact ofthis shift will continue to be felt far into thefuture as Indosat renews itself towards realizingour Vision and Mission.

    I N D O S A T 2 0 0 9 A N N U A L R E P O R T

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    2 M A K I N G C H A N G E S

    OUR VALUESAND STRATEGY

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 3

    OUR VALUESAND STRATEGY

    VISION &MISSION

    Our VisionTo be the provider of choice for communication and information

    solutions in Indonesia by:

    Offering a full range of communication and information

    products, services and solutions.

    Being customers rst choice for the provision of information

    and communication products, services and solutions.

    Providing products and services which contribute to a better

    quality of life for the communities in which we operate.

    Our Mission

    To provide and develop

    innovative and high quality

    products, services and solutions

    which offer the best value to

    our customers.

    To continuously enhance

    shareholders value.

    To provide a better quality of

    life for our stakeholders.

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    4 M A K I N G C H A N G E S

    OUR VALUESAND STRATEGY

    OUR VALUES

    ANDPROGRESS

    We offer the most complete range of services by any

    one telecommunications provider in Indonesia.

    Sheer size: Indosat has 33.1 million cellular subscribers

    and 16,353 BTS.

    Strong brand equity and a reputation for excellence.

    Building on our values, Insan Gemilang, Indosathas become the second largest cellular operatorin Indonesia, in terms of cellular subscriber

    numbers and a leading provider of internationallong distance services in Indonesia.

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 5

    OUR VALUESAND STRATEGY

    Our corporate culture, as embodied in the following Values of InsanGemilang, serves to guide our conduct:

    To work

    together as

    one, utilizing

    the skills and

    experiences of

    our colleagues

    and partners in

    an environment

    that nurtures

    trust.

    To focus on

    exceeding our

    customers

    expectations in

    everything that

    we do.

    To be committed

    to becoming a

    solid partner and

    to work to create

    collaborative,

    productive

    and mutually

    beneficial

    relationships with

    these partners.

    To uphold the

    highest ethical

    standards in all

    aspects of our

    work, based on

    the principles

    of loyalty,

    responsibility

    and dedication

    to the Company.

    INTEGRITY

    To strive to

    produce the

    best results in

    everything that

    we do and to

    create results

    that exceed

    expectations.

    TEAMWORK EXCELLENCE PARTNERSHIP CUSTOMER FOCUS

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    6 M A K I N G C H A N G E S

    OUR VALUESAND STRATEGY

    KEY INITIATIVESIN 2009

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 7

    OUR VALUESAND STRATEGY

    Implemented in the first half of the year, by the second halfof the year these initiatives had generated tangible results,generating improvements quarter-by-quarter and beyond.

    A Three Pillar Value Strategy was created to effect this change, as follows:

    In order to differentiate ourselves in the

    market and retain our strong competitive

    position, Indosat made the following

    changes in 2009. Our goal was to transform

    into a customer-focused organization, in

    the process enhancing our value.

    realized throughVALUE STRATEGY of:

    CUSTOMER FOCUSEDTRANSFORMATION

    PILLAR 1:Marketing and

    Product Innovation

    PILLAR 2:Strong

    Distribution Channel

    PILLAR 3:High Level of

    Network Quality

    Supported by creation of focused Strategic Business Units (SBU) by Consumer type :Consumer Wireless, Consumer Broadband, Corporate Solutions, Wholesale & Infrastructure

    Strengthening sbscribers

    perception with effective

    marketing campaign Providing competitive

    programs Lanching innovative

    products Creating programs to increase

    cstomers loyalty and to

    retain valued customers

    Improving distribtion

    capability by optimizing

    distribution channel Implementing competitive

    dealer incentive system Redcing channel

    concentration by creatingalternative channels

    Additional capacity and

    coverage and improving

    network and IT quality On time & an efcient

    network and supportinginfrastructure roll-out

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    8 M A K I N G C H A N G E S

    THE HIGHLIGHTS

    (in Billion Rupiah) 2009 2008 2007 2006 2005

    STATEMENT OF INCOME

    Operating Revenues 18,393.0 18,659.1 16,488.5 12,239.4 11,589.8

    Operating Expenses 15,180.0 13,925.9 11,968.9 8,840.7 7,937.9

    Operating Income 3,213.0 4,733.3 4,519.6 3,398.7 3,651.9

    Other Income (Expenses) - Net (981.0) (2,408.2) (1,590.0) (1,375.8) (1,299.2)

    Equity in Net Income (Loss) of Associated Companies 0.0 0.0 0.0 (0.2) 0.1

    Income Before Income Tax 2,232.0 2,325.1 2,929.6 2,022.7 2,352.8

    Income Tax Expenses - Net (677.3) (419.8) (859.5) (576.1) (697.9)

    Income Before Minority Interest in Net Income of Subsidiaries 1,554.7 1,905.3 2,070.1 1,446.6 1,654.9

    Minority Interest in Net Income of Subsidiaries (56.5) (26.8) (28.1) (36.5) (31.4)

    Net Income 1,498.2 1,878.5 2,042.0 1,410.1 1,623.5

    Shares Outstanding(in millions of shares) 5,433.9 5,433.9 5,433.9 5,433.9 5,356.2

    Basic Earnings per Share (In Rp full amount) 275.7 345.7 375.8 260.9 309.0

    EBITDA 8,774.4 9,289.2 8,682.8 7,051.9 6,732.1

    BALANCE SHEETTotal Assets 55,041.5 51,693.3 45,305.1 34,228.7 32,787.1

    Property and Equipment - Net 44,428.8 38,394.1 30,572.8 24,918.6 21,564.8

    Working Capital (5,928.5) (983.5) (832.5) (1,137.8) 2,095.6

    Total Liabilities 36,753.2 33,994.8 28,463.0 18,826.3 18,296.1

    Minority Interest 330.6 288.9 297.4 200.6 175.7

    Total Stockholders,Equity 17,957.7 17,409.6 16,544.7 15,201.8 14,315.3

    OPERATING RATIOS (%)

    Operating Income to Operating Revenues 17.47 25.37 27.41 27.77 31.51

    Operating Income to Stockholders,Equity 17.89 27.19 27.32 22.36 25.51

    Operating Income to Total Assets 5.84 9.16 9.98 9.93 11.14

    EBITDA Margin 47.71 49.78 52.66 57.62 58.09Net Profit Margin 8.15 10.07 12.38 11.52 14.01

    Return on Equity 8.34 10.79 12.34 9.28 11.34

    Return on Assets 2.72 3.63 4.51 4.12 4.95

    FINANCIAL RATIOS (%)

    Current Ratio 54.63 90.79 92.86 83.28 138.58

    Debt to Equity Ratio 141.14 124.69 99.84 75.13 87.34

    Total Liabilities to Total Assets 66.77 65.76 62.83 55.00 55.80

    DIVIDEND PER SHARE (RP)

    Final 172.85 187.90 129.75 149.32 154.23

    Payment Date 22/7/2009 15/7/2008 13/7/2007 8/8/2006 15/7/2005

    FINANCIALHIGHLIGHTS

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 9

    THE HIGHLIGHTS

    INCOME BEFOREINCOME TAX(In Billion Rupiah)

    BASIC EARNINGSPER SHARES(In Rp full amount)

    OPERATINGREVENUES(In Billion Rupiah)

    OPERATINGEXPENSES(In Billion Rupiah)

    OPERATINGINCOME(In Billion Rupiah)

    NET INCOME(In Billion Rupiah)

    18,393.0

    09

    08

    07

    06

    05

    18,659.1

    16,488.5

    12,239.4

    11,589.8

    15,180.0

    09

    08

    07

    06

    05

    13,925.9

    11,968.9

    8,840.7

    7,937.9

    09

    08

    07

    06

    05

    4,733.3

    4,519.6

    3,398.73,651.9

    3,213.0

    09

    08

    07

    06

    05

    1,878.52,042.0

    1,410.11,623.5

    1,498.2

    09

    08

    07

    06

    05

    2,325.1

    2,929.6

    2,022.72,352.8

    2,232.0

    09

    08

    07

    06

    05

    345.7375.8

    260.9309.0

    275,7

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    10 M A K I N G C H A N G E S

    THE HIGHLIGHTS

    OPERATIONALHIGHLIGHTS Unit 2009 2008 % Change

    CELLULAR

    Prepaid Subscribers subscriber 31,333,173 35,591,033 -12.0

    Postpaid Subscribers subscriber 1,803,342 919,213 96.2

    Total Subscribers subscriber 33,136,515 36,510,246 -9.2

    ARPU Prepaid Rp 33,138 34,610 -4.3

    ARPU Postpaid Rp 175,327 189,710 -7.6ARPU Blended Rp 37,330 38,639 -3.4

    FIXED WIRELESS

    Prepaid Subscribers subscriber 525,391 681,362 -22.9

    Postpaid Subscribers subscriber 68,742 80,227 -14.3

    Total Subscribers subscriber 594,133 761,589 -22.0

    ARPU Prepaid Rp 23,207 17,955 29.3

    ARPU Postpaid Rp 69,160 94,555 -26.9

    ARPU Blended Rp 28,402 22,858 24.3

    IDD

    Outgoing Traffic minute 502,032,713 473,991,957 5.9Incoming Traffic minute 1,486,213,187 1,484,450,321 0.1

    Total Traffic minute 1,988,244,900 1,958,442,278 1.5

    Incoming/Outgoing Ratio - 3.0 -3.1 -196.8

    MIDI

    Wholesale

    International High Speed Leased Line cct/64kbps 80,048 45,594 75.6

    Domestic High Speed Leased Circuit cct/64kbps 170,844 129,315 32.1

    Frame Relay port 356 494 -27.9

    IPVPN cct/64kbps 16,476 18,114 -9.0

    Lintasarta

    High Speed Leased Line SDL link 752 906 -17.0

    Frame Relay access 4,046 4,431 -8.7

    VSAT terminal 3,075 2,564 19.9

    IPVPN link 7,308 6,182 18.2

    IM2

    Internet Dial Up user 9,291 13,142 -29.3

    Internet Dedicated link 884 1665 -46.9

    IPVPN link 447 562 -20.5

    Employees (permanent and non-permanent incl. subsidiaries employees)

    person 7,126 7,700 -7.5

    Galeri Indosat Service centre 171 162 43.2

    Griya Indosat Service centre 61 163 -62.6

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 11

    THE HIGHLIGHTS

    CELLULARSUBSCRIBERCOMPOSITION(Million)

    FIXEDWIRELESSSUBSCRIBERCOMPOSITION

    IDD TRAFFIC(Million Minutes)

    BLENDED ARPU*-CELLULAR(Thousand Rupiah)*Blended ARPU:Average Revenueper User

    BLENDEDARPU*-FIXEDWIRELESS(thousand Rupiah)*Blended ARPU:Average Revenueper User

    TOTALCELLULARSUBSCRIBERS(Million)

    TOTAL FIXEDWIRELESSSUBSCRIBERS

    INCOMING/OUTGOINGRATIO

    09

    08

    07

    06

    05

    36.5

    24.5

    16.7

    14.5

    33.1

    09

    08

    31.3

    36.5

    0.9

    1.8

    35.6

    33.1

    09

    08

    33.1

    38.6

    189.7

    175.3

    37.3

    09

    08

    07

    06

    05

    761,589

    627,934

    378,727

    271,158

    594,133

    09

    08

    3.1 3.0

    34.6

    Prepaid

    Total

    Postpaid

    09

    08

    525,391

    761,589

    80,227

    68,742

    681,362

    594,133

    09

    08

    1.5

    2.0

    0.5

    0.5

    1.5

    2.0

    09

    08

    23,2

    22,9

    94,5

    69,2

    28,4

    17,9

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    12 M A K I N G C H A N G E S

    THE HIGHLIGHTS

    STOCK HIGHLIGHTS

    Quarterly Stock Price on the NYSE (US$/ADR)

    2009 2008 Volume 2009 (ADS)

    Period Highest Lowest Highest Lowest Highest Lowest

    First Quarter 26.25 16.74 47.01 32.72 228,721 2,374

    Second Quarter 26.65 20.99 38.91 29.20 121,100 5,300

    Third Quarter 28.35 24.29 37.45 29.86 292,254 500

    Fourth Quarter 30.37 24.28 31.80 16.00 252,192 935

    Stock Performance

    New York Stock Exchange (US$/ADR) Indonesia Stock Exchange (Rp/Share)

    2009 2008 2009 2008

    Highest 30.37 47.01 5,950 8,750

    Lowest 16.74 16.00 4,200 3,950

    Year End 25.11 25.85 4,725 5,750

    Basic Earnings per ADR/Share 1.47 1.58 275.72 345.7Dividend per Share/ADR - 0.92 - 172.85

    Dividend Payout Ratio (%) - 50.00 - 50.00

    (%) Dividend Yield

    Dividend per ADR/Share

    Year-End ADR/Share Price - 3.56 - 3.01

    P/E Ratio

    Year-End per ADR/Share Price

    Earnings per ADR/Share 17.08x 16.36x 17.13x 16.63x

    Quarterly Stock Price on the IDX (Rp)

    2009 2008 Volume 2009 (LOT)

    Period Highest Lowest Highest Lowest Highest Lowest

    First Quarter 5,900 4,200 8,750 5,850 88,855 1,015

    Second Quarter 5,950 4,850 7,000 5,300 78,074 1,845

    Third Quarter 5,700 5,050 6,750 5,800 58,314 1,740

    Fourth Quarter 5,700 4,600 5,750 3,950 25,283 633

    STOCK AND BONDHIGHLIGHTS

    Date Information Stock Exchange AuthorizedCapital

    Number ofShares Issued

    Nominal Valueper Share

    18 October1994

    Initial PublicOffering

    New York Stock Exchange in theform of American DepositoryShares (ADS)

    1 Series A*) share3,999,999,999 seriesB shares

    1 Series A*) share1,035,499,999 Series B shares(including 25,012,300 ADS)

    1 ADS equivalent to10 series B shares

    19 October1994

    Jakarta Stock Exchange &Surabaya Stock Exchange

    Rp 500 per share

    March 2004 Nominal ValueStock Split

    Jakarta Stock Exchange, SurabayaStock Exchange and New YorkStock Exchange

    1 Series A*) share,19,999,999,999 seriesB shares

    1 Series A*) share5,177,499,999 Series B shares(including 7,043,313 ADS)

    Rp 100 per share

    1 ADS equivalent to50 Series B shares

    1 August 2004-1 August 2005

    Execution ofESOP I

    Jakarta Stock Exchange &Surabaya Stock Exchange

    178,674,500 Series B shares Rp 100 per share

    31 December2005

    Amount ofShares afterESOP I closed

    Jakarta Stock Exchange, SurabayaStock Exchange and New YorkStock Exchange

    1 Series A*) share,19,999,999,999 seriesB shares

    1 Series A*) share5,356,174,499 Series B shares(including 9,534,636 ADS)

    Rp 100 per share

    1 ADS equivalent to50 Series B shares

    1 August 2004-1 August 2006

    Execution ofESOP II

    Jakarta Stock Exchange andSurabaya Stock Exchange

    77,759,000 Series B shares Rp 100 per share

    31 December

    2006

    Number of

    shares afterclosing ofESOP II

    Jakarta Stock Exchange, Surabaya

    Stock Exchange and New YorkStock Exchange

    1 Series A*) share,

    19,999,999,999 seriesB shares

    1 Series A*) share

    5,433,933,499 Series B shares(including 6,288,502 ADS)

    Rp 100 per share

    1 ADS equivalent to50 Series B shares

    31 December2009

    Indonesia Stock Exchange andNew York Stock Exchange

    1 Series A*) share,19,999,999,999 seriesB shares

    1 Series A*) share5,433,933,499 Series B shares(including 16,351,213 ADS)

    Rp 100 per share

    1 ADS equivalent to50 Series B shares

    *) Series A share is owned by the Government of Republic Indonesia

    Stock Listing Chronology

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 13

    THE HIGHLIGHTS

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    0

    1,000

    2,000

    3,000

    4,000

    5,000

    6,000

    7,000

    8,000

    9,000

    10,000

    Jan Feb Mar Apr May Jun Jull Ags Sep Oct Nov Dec

    VolumePrice

    200

    INDONESIA STOCK EXCHANGE (ISAT)Period: January 1 - December 31, 2009

    VolumePrice

    0

    50,000

    100,000

    150,000

    0.00

    10.00

    20.00

    Jan Feb Mar Apr May Jun Jul Ags Sep Oct Nov Dec

    NEW YORK STOCK EXCHANGE (IIT)Period: January 1 - December 31, 2009 VolumePrice

    VolumePrice

    STOCK PERFORMANCE

    PUBLIC

    REPUBLIC OF INDONESIA

    QATAR TELECOM (QTEL ASIA) PTE. LTD.

    INDOSATSHAREHOLDERS

    65.00%

    20.71%

    14.29%SHAREHOLDERS COMPOSITIONAs of December 31, 2009

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    14 M A K I N G C H A N G E S

    THE HIGHLIGHTS

    BOND HIGHLIGHTS

    Bond Ratings as of December 31, 2009

    Bond Rating Released Date ofRating Report

    Rating Agency

    1. Second Indosat Bonds series B in Year2002 with Fixed Rate

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    2. Third Indosat Bonds in Year 2003 withFixed Rates

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    3. Guaranteed Notes Due 2010 BB(Stable Outlook)

    December 2009 Standard & Poors (S&P)

    Ba1(Stable Outlook)

    September 2009 Moodys Investors Service

    4. Fourth Indosat Bonds in Year 2005with Fixed Rate

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    5. Indosat Syariah Ijarah Bonds in Year2005

    idAA

    (sy)+

    (Negative Oulook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    6. Guaranteed Notes Due 2012 BB(Stable Outlook)

    December 2009 Standard & Poors (S&P)

    Ba1(Stable Outlook)

    September 2009 Moodys Investors Service

    7. Fifth Indosat Bonds in Year 2007 withFixed Rates

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    8. Indosat Sukuk Ijarah II in Year 2007idAA

    (sy)+

    (Negative Oulook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    9. Sixth Indosat Bonds in Year 2008 withFixed Rates

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    10. Indosat Sukuk Ijarah III in Year 2008idAA

    (sy)+

    (Negative Oulook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    11. Seventh Indosat Bonds in Year 2009with Fixed Rates

    idAA+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    12. Indosat Sukuk Ijarah IV in Year 2009idAA

    (sy)+

    (Negative Outlook)November 2009 PT Pemeringkat Efek Indonesia (Pefindo).

    Bond Listing Chronology

    Description Release Date StockExchange

    Total Interest Rate Maturity

    Second Indosat Bonds November 6, 2002 Surabaya Stock Exchange* Series B : Rp200.0 b illion 16.0% per annum November 6 , 2032

    Third Indosat Bonds October 22, 2003 Surabaya Stock Exchange* Series B : Rp640.0 billion 12.875% per annum October 22, 2010

    Fourth Indosat Bonds June 21, 2005 Surabaya Stock Exchange* Rp815.0 billion 12% per annum June 21, 2011

    Fifth Indosat Bonds May 29, 2007 Surabaya Stock Exchange* Series A : Rp1.230 billion 10.20% per annum May 29, 2014

    Series B : Rp1.370 billion 10.65% per annum May 29, 2017

    Sixth Indosat Bonds April 9, 2008 Indonesia Stock Exchange Series A : Rp760.0 billion 10.25% per annum April 9, 2013

    Series B : Rp320.0 billion 10.80% per annum April 9, 2015

    Seventh Indosat Bonds December 8, 2009 Indonesia Stock Exchange Series A : Rp700.0 billion 11.25% per annum December 8, 2014

    Series B : Rp600.0 billion 11.75% per annum December 8, 2016

    IndosatSyariah Ijarah Bonds

    June 21, 2005 Surabaya Stock Exchange* Rp285.0 billion Rp34.2 billion per annum June 21, 2011

    IndosatSukuk Ijarah II

    May 29, 2007 Surabaya Stock Exchange* Rp400 billion Rp40.8 billion per annum May 29, 2014

    IndosatSukuk Ijarah III

    April 9, 2008 Indonesia Stock Exchange Rp570 billion Rp58.43 billion per annum April 9, 2013

    IndosatSukuk Ijarah IV

    December 8, 2009 Indonesia Stock Exchange Series A : Rp28.0 bil lion Ijarah Return Rp3.150billion per annum

    December 8, 2014

    Series B : Rp172.0 billion Ijarah Return Rp20.210billion per annum

    December 8, 2016

    Guaranteed Notes

    due 2010

    November 5, 2003 Luxembourg Stock

    Exchange and SingaporeExchange SecuritiesTrading Limited

    US$234.7 million 7.75% per annum November 5, 2010

    Guaranteed Notesdue 2012

    June 22, 2005 Singapore ExchangeSecurities Trading Limited

    US$109.4 million 7.125% per annum June 22, 2012

    *on November 30, 2007, the Surabaya Stock Exchange and the Jakarta Stock Exchange merged to become Indonesia Stock Exchange

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 15

    THE HIGHLIGHTS

    PT APLIKANUSA LINTASARTA (LINTASARTA)

    Indosat holds of 72.36% the shares in Lintasarta, which provides

    high-speed communication and corporate network services.

    Address:

    Gedung Menara Thamrin Fl.12

    Jl. M.H. Thamrin Kav.3Jakarta 10250

    Phone : (62-21) 230 2345

    Fax. : (62-21) 230 3883

    Website: http://www.lintasarta.net

    Contact person: Lista Dewi Soegiharto,

    General Manager Corporate Secretary

    Phone : (62-21) 230 2345

    Email : [email protected]

    PT INDOSAT MEGA MEDIA (IMM)

    Indosat hold 99.85% of its shares in IMM, which provides multimedia

    and internet services which include IP-based multimedia, Internet,

    and IP-based LAN & WAN network communications services.

    Address:

    Jl. Kebagusan Raya No. 36Pasar Minggu, Jakarta 12550

    Contact person: Andri Aslan,

    Head of Corporate Secretary

    Phone : (62) 855 1082101, (62-21) 7854 6969, ext. 103.

    Email : [email protected]

    INDOSAT FINANCE COMPANY B. V. (IFB)

    IFB was established in Amsterdam, the Netherlands, in October 2003

    and operates as a nancing company. Indosat holds 100% of the

    shares in this company.In 2003, IFB issued guaranteed notes which

    are due in 2010.

    Address:

    Netherlands Prins Bernhardplein 200

    1097 JB Amsterdam, The Netherlands

    Phone : (31-20) 521 4777

    Fax. : (31-20) 521 4888

    post address P.O. Box 990

    1000 AZ Amsterdam, The Netherlands

    Contact person: Gert Jan van Nieuwpoort,

    Financial Account Manager

    Phone : (31-20) 521 4830

    Fax. : (31-20) 521 4825

    Email : [email protected]

    INDOSAT INTERNATIONAL FINANCE COMPANY B. V. (IIFB)

    IIFB was incorporated in Amsterdam, the Netherlands, in April 2005

    and operates as a nancing company. Indosat holds 100% of the

    shares in this company. In 2005, IIFB issued guaranteed notes which

    are due in 2012.

    Address :Netherlands Prins Bernhardplein 200

    1097 JB Amsterdam, The Netherlands

    Phone : (31-20) 521 4777

    Fax. : (31-20) 521 4888

    P.O. Box 990, 1000 AZ Amsterdam, The Netherlands

    Contact person: Gert Jan van Nieuwpoort,

    Financial Account Manager

    Phone : (31-20) 521 4830

    Fax. : (31-20) 521 4825

    Email : [email protected]

    INDOSAT SINGAPORE PTE. LTD (ISP)

    ISP was established in Singapore on 21 December 2005. ISP is wholly-

    owned by Indosat. This company provides telecommunications services.

    Indosat holds 100% of the shares in this company.Address:

    8 Temasek Boulevard, Suntec City Tower 3, #15-05

    Singapore 038988

    Phone : (65) 62355155

    Fax. : (65) 63374838

    Contact person: Asrul Ardianto

    Email : [email protected]

    PT STAR ONE MITRA TELEKOMUNIKASI (SMT)

    SMT was established on 15 June 2006 to support the construction and

    operation of xed wireless access network sing Code Division Mltiple

    Access (CDMA) 2000-1x technology in Central Java and its srronding

    area. Indosat holds 72.54% of the shares in this company.

    Address:

    Gd Grinatha Fl. 1

    Jl. Pemuda No. 142

    Semarang 50132

    Phone : (62-21) 62355155

    Fax. : (62-24) 3560806

    Contact person: M.Farid Baay

    Email : [email protected]

    SUBSIDIARY COMPANIESAs of December 31, 2009

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    THE HIGHLIGHTS

    OUTSTANDINGAWARDS IN 2009OUTSTANDINGAWARDS IN 2009

    I n 2 0 0 9 , I n d o s a twon a tota l of 22awards including thefollowing outstandingawards for excellencein various categories,most notably for:

    PRODUCTEXCELLENCE

    INDONESIA CELLULAR AWARD

    Best Operator GSM, VAS, Best

    BlackBerry Services

    TOP BRAND AWARD

    for Mentari, IM3, & Matrix brands

    by Frontier Consulting Group and

    Marketing Magazine

    INDONESIA TELECOM AWARD

    Mobile Data Service Provider of

    the Year by Frost & Sullivan

    CORPORATEPERFORMANCE/GCG

    TOP 10 INDONESIAS

    MOST ADMIRED COMPANIES

    by Wall Street Journal Asia

    Singapore (Innovation, Corporate

    Reputation).

    ANNUAL REPORT AWARD

    3rdplace Private Non Finance Listed

    Category from Annual Report Award

    INDONESIAS MOST

    TRUSTED COMPANIESbased on Investors & Analysts

    Assessment Survey by SWA Sembada

    Magazine

    ISLAMIC FINANCE AWARD & CUP

    (IFAC)

    Biggest Sukuk Issuer by Karim

    Business Consulting

    PR PEOPLE OF THE YEAR

    Journalist Choice from Marketing

    MIX Magazine

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 17

    THE HIGHLIGHTS

    CORPORATE SOCIALRESPONSIBILITY

    INDONESIA CELLULAR AWARD

    Best CSR program

    METRO TV MDGs AWARD 2009for Reducing Child Mortality in Indonesia

    PR PROGRAM OF THE YEAR

    Si lver category (CSR IWIC activity) by

    Marketing MIX Magazine

    5THINDONESIA SUSTAINABILITY

    REPORT AWARD

    Best Runner Up 2, and Best Runner Up 1 on

    Website by National Center for Sustainability

    Reporting

    HUMAN RESOURCESDEVELOPMENT

    HR EXCELLENCE AWARD 2009

    Ranked 4th for Overal l Talent

    Management from University of

    Indonesia and SWA Magazine

    CUSTOMER SERVICE

    BEST CONTACT CENTER

    INDONESIA 2009

    from Indonesia Contact Center

    Association (ICCA)

    CALL CENTER AWARD 2009/

    SERVICE QUALITY AWARD 2009

    from Carre-CCSL and Marketing

    Magazine

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    THE HIGHLIGHTS

    2009 EVENTHIGHLIGHTS

    16 JANUARYLaunch of MENTARI Gratis Ribuan Kali Nelpon Seharian

    (MENTARI Thousands of Calls Free Daily) program including a

    new Starter Pack and a re-designed Mentari logo.

    >9 MARCH

    Our Indonesia Sehat (Healthy Indonesia) and

    Indonesia Belajar (Indonesia Learns) CSR

    programs launched in Papua.

    21 JULYIndosat was the first operator in Indonesia to provide in- ight

    calls and SMS services, through our AeroMobile services.

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 19

    THE HIGHLIGHTS

    >>6 OCTOBER

    Indosat donated over Rp2 Billion worth of assistance through the

    West Sumatera Red Cross and the West Sumatera Disaster Relief

    Teams to the victims of the Padang, West Sumatera earthquake.

    31 AUGUSTSuccessful launched of Indosats PALAPA-D Satellite in Xichang, China. The PALAPA-D Satellite

    will strengthen Indosats backbone and support other Indosat services such as cellular service,

    fixed telephone and fixed data.

    8 SEPTEMBERIndosat was granted additional 3G frequency by Ministerial Decree of Communication andInformation Technology Number 268/KEP/M.KOMINFO/9/2009, obtaining an additional

    allocation of 2.1 GHz radio frequency bands, which will enable Indosat to increase capacity,

    quality, and coverage.

    19 SEPTEMBERMoody raised the Indosats rating of senior unsecured foreign currency bonds to Ba1 and Ba2,

    and confirmed a stable outlook for Indosats local currency corporate family rating.

    3 NOVEMBERThe 21 finalists of the Indosat Wireless Innovation

    Contest (IWIC) 2009, a wireless technology

    competition held by Indosat, were selected fromalmost 300 applications.

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    THE COMPANY

    ORGANIZATIONALSTRUCTURE

    PRESIDENT DIRECTOR and

    CHIEF EXECUTIVE

    OFFICER

    HARRY SASONGKOTIRTOTJONDRO

    CHIEF SALES

    OFFICER

    GROUP HEADS

    CHIEF

    INFORMATION

    OFFICER

    GROUP HEADS

    DIRECTOR and CHIEF

    COMMERCIAL OFFICER

    LASZLO IMRE BARTA*

    CHIEF MARKETING

    OFFICER

    GROUP HEADS GROUP HEADS GROUP HEADS GROUP HEADS

    DIRECTOR and CHIEF

    WHOLESALE &

    INFRASTRUCTURE

    OFFICER

    FADZRI SENTOSA

    CHIEF CORPORATE

    SOLUTION OFFICER

    *Replacing Kaizad B. Heerjee effective May 1, 2010.

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 21

    THE COMPANY

    GROUP HEADSGROUP HEAD

    SOX

    GROUP HEADS

    GROUP HEAD

    INTERNAL

    AUDIT

    GROUP HEADS

    GROUP HEAD

    CORPORATE

    SECRETARY

    DIRECTOR and CHIEF

    TECHNOLOGY OFFICER

    STEPHEN EDWARDHOBBS

    GROUP HEADS

    CHIEF STRATEGY and

    PLANNING OFFICER

    CHIEF HUMAN

    RESOURCES

    OFFICER

    GROUP HEADS

    DIRECTOR and CHIEF

    FINANCIAL OFFICER

    PETER WLADYSLAWKUNCEWICZ

    CHIEF LEGAL and

    COMPLIANCE

    OFFICER

    GROUP HEAD

    ENTERPRISE RISK

    MANAGEMENT

    GROUP HEADS

    As part of our transformation towardsvalue in 2009, the number of directorswas reduced from 9 to 5

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    22 M A K I N G C H A N G E S

    THE COMPANY

    The Company wasf i r s t f o u n d e d in1967 as a ForeignCapital Company inIndonesia.

    1967 It became the f irsti n t e r n a t i o n a ltelecommunicationscompany to be ownedby the Government inIndonesia.

    1980

    The Government of Indonesia sold41.9% of its shares to SingaporeTechnologies Telemedia Pte. Ltd (STT).In the same year Indosat introduced

    Shariah Bonds, pioneering shariahfinancing in Indonesia.

    2002

    Went public, listing on the IndonesiaStock Exchange and the New YorkStock Exchange.

    1994

    E s t a b l i s h e dP T I n d o s a t

    M u l t i M e d iaMobile (IM3), apioneer of GPRSand multimedias e r v i c e s i nIndonesia.

    2001

    OURSTORY

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 23

    THE COMPANY

    M e r g e d w i t h i t s t h r e es u b s i d i a r y c o m p a n i e s ,Satelindo, IM3 and Bimagraha,becoming a major cellularoperator in Indonesia.

    2003

    Acquired a 3G licenseand introduced 3.5Gservices in Jakarta andSurabaya.

    2006

    2008Indosat shares were indirectly ownedby Qtel Q.S.C. (Qtel) through IndonesiaCommunications Limited (ICLM) andIndonesia Communications Pte. Ltd

    (ICLS) in the amount of 40.81%.The Government of Indonesia andthe public respectively owned theremaining 14.29% and 44.90%.

    Qtel acquired 24.19% series B

    shares from the public, becoming

    the majority shareholder of

    Indosat at 65%. Therefore,

    Indosat was owned by Qatar

    Telecom Q.S.C. (Qtel) through

    Qtel Asia, the Government of

    Indonesia and the public.

    Indosat was granted an additional

    3G frequency by the Ministry of

    Communication and Information

    Technology, and its subsidiary, IM2,

    also won the government WiMAXlicense tender.

    2009

    Throughout our long history, PT Indosat Tbk

    became known as a pioneering and enterprisingcompany that constantly evolved to adjust to thecompetitive marketplace

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    24 M A K I N G C H A N G E S

    THE COMPANY

    OUR PRODUCTSANDBRANDS

    Staying on Cutting Edge

    Indosat is known for its innovative andpioneering approach. Drawing on ourcomprehensive range of capabilities, weare able to create exciting new packages

    and services for our customers.

    Cellular and 3.5G Broadband

    Products & Brands Description Cstomer Benet

    Affordable mobile prepaid

    communication services targeted at the

    youth segment

    Ability to talk longer

    and send more text messages

    Mobile prepaid communication services

    for general usersSimple and economical at rates

    Premium GSM mobile postpaidcommunication services

    High mobility and quality,

    widest international coverage,

    premium services

    CREATING VALUE - DELIVERING THE RIGHT PRODUCTFOR EVERY CUSTOMER.

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 25

    THE COMPANY

    A variant of the Matrix product which

    offers exible post-paid cellular service

    with additional prepaid reload capability

    Provides exibility in controlling costs.

    Combines the benefits of postpaid and

    prepaid cellular services

    Fixed Wireless Acess (FWA) with limited

    mobility within city/area code

    Affordable daily usage communication

    services for voice and SMS and also

    cheap Internet access.

    Global push mail service and postpaid/

    prepaid cellular service

    Attractive bundling package

    for mobile email messaging and

    telephone services

    Mobile wireless internet/data service on

    a 3.5G Broadband technology (GPRS/

    EDGE/UMTS/HSDPA/HSPA+)

    High speed connection up to 21 Mbps

    Value Added Services for cellular users Choice of features, content and gamesfor entertainment

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    THE COMPANY

    Fixed Telecommnication

    Products & Brands Description Cstomer Benet

    Domestic and international

    Voice Over Internet Protocol (VOIP)

    service

    Affordable at international tariff, VoIP

    calling cards to facilitate long distance

    calls, control over cost of callsGLOBAL SAVE *

    International Direct DialingClear quality IDD calls, budget IDD,

    worldwide calling coverage

    MIDI Services(Multimedia Data and Internet)

    Products & Brands Description Cstomer Benet

    IPLC

    (INTERNATIONAL

    PRIVATE

    LEASED CIRCUIT)

    Data Communication Services:

    The products and services that we offer

    in this business segment include high-

    speed point-to-point international and

    domestic digital leased line broadband

    and narrowband services, a high-

    performance packet-switching service

    and satellite transponder leasing and

    broadcasting services.

    Point-to-point private

    circuit connections

    DPLC

    (DOMESTIC PRIVATE

    LEASED CIRCUIT)

    FRAME RELAY &

    ASYNCHRONOUS

    TRANSFER MODE (ATM)

    Flexibility for variable traffic

    INTERNET NETWORK

    PROVIDER (INP)Access to global Internet

    INDOSAT DEDICATED

    INTERNET ACCESS (IDIA)

    Ability to create private network through

    data packageINDOSAT NATIONAL

    INTERNET EXCHANGE

    (INIX)

    MULTI-PROTOCOL LABEL

    SWITCHING (MPLS)-BASED

    SERVICES Solutions for national and international

    broadcast services

    SATELLITE SERVICES

    DISASTER RECOVERY

    CENTER (DRC)Secure data service

    * TERMINATED IN MARCH 2010

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    M A K I N G C H A N G E S28

    THE REPORT -MESSAGE FROM THE BOARDOF COMMISSIONERS

    MESSAGE FROMTHE BOARD OFCOMMISSIONERS

    We have committed to the path ofchange, re-invigorating our strategy

    and refining our model, in pursuit oflong-term shareholder value.

    CHANGING WITH PURPOSE.TRANSFORMING FOR VALUE.It gives me great pleasure to open this review of Indosats

    2009 performance. To me, this is a particularly important

    review, charting the many advances we have made

    together in our first full year as part of one family the

    Qtel Family. Even against the harshest of economic

    backdrops, I am proud that our commitment to sharing

    knowledge, expertise and resources across our company

    has enabled Indosat to make significant strategic progress

    this year.

    This progress owes much to change. We have chosen the

    path of change not because events have forced us to do

    so, but because we see real and significant value from

    re-invigorating our strategy and refining our model.

    The changes we have initiated this year within Indosat

    go right to the heart of our operations, our vision and

    our own leadership team to ensure that our attention is

    trained squarely on one central aim: the transformation

    of our strong operational position into long-term,

    shareholder value.

    Value is the future for Indosat and there is much value

    to pursue. As an organization we are today united in our

    belief that long-term success in the Indonesian market

    can only be achieved through focusing on the value

    subscribers generate by using our services. But the

    Indonesian consumer is demanding, constantly expecting

    ever more innovative services from us as the pace of

    economic and technological change both at home and

    abroad provides new technologies and opportunities to

    communicate. Indosat has long understood this dynamic

    consumer. Our mission is to continue to offer value to

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 29

    THE REPORT -MESSAGE FROM THE BOARD

    OF COMMISSIONERS

    Sheikh Abdulla Mohammed S.A Al Thani

    President Commissioner

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    M A K I N G C H A N G E S30

    THE REPORT -MESSAGE FROM THE BOARDOF COMMISSIONERS

    these consumers whilst at the same time ensuring that

    we secure value for our shareholders. I am pleased to

    report that we are making solid progress on both these

    value fronts.

    BOLD STEPS. DELIVERING RESULTS.The steps we have taken to reposition towards a value-

    based strategy have been bold and, in many areas,

    significant. It has taken time and energy to take these

    steps. It will take further time and further energy to

    see them through to completion. Nevertheless, the first

    results emerging from these changes indicate that we

    were right to be bold.

    Look first at our performance in Q3 and Q4 the first

    six months in which our revised strategy had been fully

    implemented and it is easy to see our volume-to-

    value shift starting to take hold. During this period

    we achieved a 12 percent quarter on quarter increase

    in cellular revenue and a 16 percent quarter on quarter

    increase in data revenue. We have also added back 4.4

    million subscribers to the subscriber base in this period.

    This not only reverses the downward trend seen in the

    first six months of 2009 when we first took steps to revisit

    and realign our subscriber base, but also adds back new

    higher-value subscribers who are buying-in to our re-

    energized proposition and increasing our cellular ARPU

    by 24 percent. These are two significant signs of how the

    right change, implemented in the right way, can deliver

    the right results.

    We can only push for value if we understand properly

    where that value can come from within our business. Toachieve this, we have organized our operations into four

    distinct areas of operation Consumer Wireless, Consumer

    Broadband, Corporate and Wholesale & Infrastructure.

    This means that we are now fully focused on our many

    different customers and their many different needs. We

    have teams who understand how to meet those needs,

    and of course, when we deliver to our customers, our

    shareholders will ultimately benefit as well.

    This will take time to translate in to improvements in

    profitability. But we believe those improvements will

    come. Certainly, on a year-on-year basis, EBITDA has been

    impacted this year by our restructuring focus slightly

    lower than last year at Rp8.77 billion. Nevertheless, we

    have worked hard to reduce the impact of our changes

    on EBITDA margin. We firmly believe we have a very

    solid base from which to pursue our profitable growth

    ambitions in the year ahead.

    Finally, we have renewed the strength and depth of our

    senior leadership team, ensuring that new skills have

    been brought in from outside, and that the right skills

    are deployed internally in the areas where they are

    needed the most. I look forward to continuing to work

    with Harry and his team in the year ahead as we push

    ahead with our value vision.

    PLAYING OUR PART.Whilst we have committed ourselves this year to change,

    there is one element of Indosats business model that

    we refuse to change: our commitment to strive for the

    highest standards of corporate social responsibility.

    During the year we looked closely at our long-standing

    Corporate Governance Framework and took steps to

    further enhance its aims and effectiveness. Wherever

    possible, we seek not only to meet the requirements

    of our various Exchanges and Regulators, but also to

    exceed those requirements and set new standards for

    other Indonesian companies to follow. It also means

    a commitment to investing in the communities that

    contribute to our success. Indosat has long spearheadedprojects to improve standards of health, education and

    social well-being in Indonesia and this year has been

    no exception.

    This year, however, Indonesia faced one of the largest

    natural challenges it has ever faced. In October a powerful

    earthquake brought devastation to western Indonesia

    triggering landslides, trapping thousands of people

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    THE REPORT -MESSAGE FROM THE BOARD

    OF COMMISSIONERS

    Sheikh Abdulla Mohammed S.A Al ThaniPresident Commissioner

    under fallen buildings and cutting-off large swathes of the

    community from the outside world. Just as the concept of

    family is important to our organization, it is also one of

    the core values of the Qatari nation which was proud to

    assist Indonesia in this time of need. A 20-strong team

    of Qatari Special Forces was deployed to the devastated

    area along with significant quantities of aid, working with

    Indonesian counterparts to ensure this aid reached areas

    of greatest need in the quickest possible time. Just as the

    Qtel Group stands committed to nurturing growth across

    its family of companies, the state of Qatar will always

    extend a helping hand across the family of nations when

    it is needed the most. The people of Indonesia can always

    be sure of Qatars support.

    VALUING YOUR SUPPORT.To speak of change is easy. To deliver real and valuable

    change, however, relies heavily on the support, endeavors

    and commitment of many people in many areas. On behalf

    of my colleagues on both the Board of Commissioners and

    Board of Directors, I would like to extend sincere thanks

    to you, Indosats shareholders, for the steadfast support

    you have given to our transformation agenda over the

    course of the past year. This support has bolstered our

    efforts and enhanced the pace of change we have been

    able to achieve.

    My deep appreciation also goes out to all Indosat

    employees, each of whom embraced our vision for the

    future this year with enthusiasm and purpose. My

    colleagues and I are also grateful to the many partners,

    stakeholders and organizations that have worked closely

    with us throughout 2009 to support and roll-out the

    change program we have put in place.

    MOVING FORWARD.My Board colleagues and I are extremely proud of this

    organization and its potential. Indosat remains a highly

    profitable organization, with a strong market position,

    focused on real and tangible growth opportunities.

    Furthermore, it retains all of the advantages of being

    a full service provider: extremely important in an age

    where consumer and business demands are becoming

    increasingly complex. All of this supports my continuing

    belief that with the support of my fellow Commissioners,

    Directors, colleagues and you, our shareholders Indosat

    remains extremely well positioned to outpace any growth

    that the wider industry here in Indonesia can achieve,

    over the long term.

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    THE REPORT -MESSAGE FROM THE BOARDOF COMMISSIONERS

    RICHARD FARNSWORTH SENEYCommissioner

    RACHMAT GOBELCommissioner

    SHEIKH ABDULLA MOHAMMEDS.A AL THANIPresident Commissioner

    DR. NASSER MOHAMMED MARAFIHCommissioner

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 33

    THE REPORT -MESSAGE FROM THE BOARD

    OF COMMISSIONERS

    JARMANCommissioner

    SOEPRAPTO S.I.PIndependent Commissioner

    GEORGE THIA PENG HEOKIndependent Commissioner

    CHRIS KANTER*Independent Commissioner

    ALEXANDER RUSLI*Independent Commissioner

    RIONALD SILABANCommissioner

    * Chris Kanter and Alexander Rusli were appointed as Independent Commissioners at the Extraordinary GeneralShareholders Meeting dated January 28, 2010, effective immediately. They replace Michael F. Latimer andSetyanto Prawira Santosa, who were honorably discharged on that same day.

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    M A K I N G C H A N G E S34

    THE REPORT -MESSAGE FROM THE BOARDOF COMMISSIONERS

    BOARD OF COMMISSIONERSPROFILESSheikh Abdulla Mohammed S.A Al Thani has been the President Commissioner since August 2008. Sheikh Abdulla is currently

    the Chairman of the Board of Directors of Qtel. In his capacity as Chairman, he has helped enhance Qtels corporate governance

    system to ensure Qtel is directed and controlled in line with international practices. Sheikh Abdulla has also overseen the

    restructuring and regional expansion of Qtel. After Qtels acquisition of Kuwait-based Wataniya, which was considered at

    that time to be the largest telecommunications deal in the Arab world, Sheikh Abdulla was appointed Chairman of Wataniya.

    Sheikh Abdulla is also a member of the Qatari Planning Council and was the Chief of the Royal Court (Amiri Diwan) from 2000

    to 2005. Sheikh Abdulla has an extensive background in both the military and aviation fields and is a certified pilot (instructor)

    by the British Royal Air Force.

    Rachmat Gobel has been a Commissioner since August 2008. He currently is the Chairman of the Gobel Group of companies

    which has operations in manufacturing, trading, services, integrated logistics management as well as food and hospitality,

    including industrial catering. Gobel Group is the Indonesian joint venture partner of Matsushita Electric Industrial Co., Ltd., a

    global leader in electronics and electrical goods marketed under the brand name of Panasonic. He also serves as Vice Presidentof the Indonesian Chamber of Commerce and Industry (KADIN). Mr. Gobel graduated with a Bachelor of Science degree in

    International Trade from Chuo University, Tokyo in 1987 and was awarded an Honorary Doctorate Degree from Takushoku

    University, Tokyo, Japan in 2002. In 2009, he received the prestigious Distinguished Engineering Award in Manufacturing

    Technology from the Agency for the Assessment and Application of Technology (BPPT). Mr. Gobel is also actively involved in

    numerous social activities, including the Indonesian Olympic Committee and the Indonesian Red Cross.

    Rionald Silaban, has been a Commissioner since June 2008 and was appointed as a member of the Risk Management

    Committee in the same year. He currently serves as a Director of the Center for Policy Analysis and Harmonization of the

    Ministry of Finance in Indonesia. In the past he held several positions including as the Director of Fiscal Risk Management

    of the Ministry of Finance from 2006 to 2008, Senior Advisor at the World Bank in Washington D.C., U.S. from 2004 to 2006,

    Division Head in Secretariat General of the Ministry of Finance from 2002 to 2004, Head of the Assets Monitoring Division of

    the Indonesian Banking Restructuring Agency from 2000 to 2002, Division Head for Financial Service of the Legal Bureau ofthe Ministry of Finance from 1998 to 2000, Deputy Director for Privatization of Directorate General State-Owned Enterprise

    of the Ministry of Finance from 1997 to 1998, Head of Section of the Legal Bureau of the Ministry of Finance from 1994 to

    1997 and Head of Secretariat for Privatization Committee of Ministry of Finance from 1994 to 1997. Mr. Silaban received

    a law degree from the University of Indonesia in 1989 and a LL.M. degree from the Georgetown University Law Center,

    Washington D.C. in the United States, in 1993.

    Dr. Nasser Mohammed Marafih has been a Commissioner since August 2008 and is also the Chairman of our Remuneration

    and Budget Committee. Dr. Marafih began his career at Qtel in 1992 as an expert advisor from the University of Qatar and

    was subsequently appointed as the Director of Strategic Planning and Development in 1994 and the Chief Executive Officer

    in 2002. He helped guide Qtel through its transformation program and the restructuring of its business units and corporate

    centers. He played a key role in Qtels acquisition of the Kuwait-based Wataniya in 2007, a strategic deal with AT&T to gain

    an equity stake in NavLink. Dr. Marafih holds a Bachelor of Science degree in Electrical Engineering, a Master of Science and a

    Ph.D. in Communication Engineering, all from George Washington University in the United States. Dr. Marafih has participated

    in a number of high level government committees in Qatar and is a member of the Board of Directors of a number of Qtel

    subsidiaries. Dr. Marafih also served as a lecturer and assistant professor in the Electrical Engineering Department of the

    University of Qatar. He has been a member of the Institute of Electrical and Electronics Engineers Inc. for over ten years.

    Richard Farnsworth Seney has been a Commissioner since June 2009. Mr. Seney has been Chief Operating Officer of Qtel

    International (QI) since 2007 to the present, President and Chief Executive Officer of MCT Corp. (including predecessors)

    from 1992 to 2007, Executive Vice President and General Manager of MCT Investors, L.P. from 1987 to 2002, and Executive

    Vice President and Chief Financial Officer of Charisma Communications Corporation from 1985 to 1992. Mr. Seney received a

    Bachelor degree in Commerce from the University of Virginia McIntire School of Commerce.

    Sheikh Abdulla Mohammed S.A Al Thani

    Rachmat Gobel

    Rionald Silaban

    Dr. Nasser Mohammed Marafih

    Richard Farnsworth Seney

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    OF COMMISSIONERS

    Soeprapto S.IP has been an Independent Commissioner and a member of our Audit Committee since June 2005. In the past,

    Mr. Soeprapto has held several positions, including as Assistant Personnel to the Army Chief of Staff of the Republic of Indonesia

    from 2000 to 2001, and Commissioner of PT Nusariau Kencana Coal from 2001 to 2003. In addition, Mr. Soeprapto has served

    as a Commissioner of PT Mentari Abdi Pertiwi since 2004. Mr. Soeprapto earned a degree in Political Science from the Open

    University, Jakarta and attended training at the Indonesian National Defense Institute.

    Soeprapto S.I.P

    George Thia Peng Heok has been an Independent Commissioner since June 2008 and was appointed as Chairman of our Audit

    Committee in the same year. He became a member of our Risk Management Committee in August 2008. Mr. Thia currently serves

    as Director/Consultant in Asiainc Private Limited. In the past he has held several positions including as Consultant to the SingaporeExchange from 2005 to 2008, Consultant/Director, Strategic Advisory Private Limited from 2003 to 2006, Executive Chairman,

    MediaStream Limited from 1999 to 2003, Director/Consultant, Phoenix Capital Private Limited from 1995 to 1998, Executive

    Chairman, Asia Matrix Limited from 1993 to 1995, Managing Director, Lum Chang Securities Private Limited from 1991 to 1993,

    Managing Director, Sun Hung Kai Securities Private Limited from 1989 to 1991, Managing Director, Merrill Lynch International

    Bank Limited from 1987 to 1989, Executive Director/Partner, Kay Hian Private Limited from 1985 to 1987 and Managing Director,

    Morgan Grenfell (Asia) Limited from 1975 to 1985. Mr. Thia is a Certified Public Accountant and a Fellow Member of both the

    Chartered Association of Certified Accountants (United Kingdom) and the Singapore Institute of Directors.

    Alexander Rusli has been an Independent Commissioner since January 2010 and currently serves as member of our Remuneration

    Committee. Mr. Rusli currently is a commissioner of PT Krakatau Steel (Persero), the 100% state-owned company that produces

    carbon-steel products. He was formerly Expert Advisor to the Minister for State-Owned Enterprises, with oversight of 140

    State-owned enterprises and more than 500 subsidiaries. Prior to such time, he was an Expert Advisor to the Minister of

    Communications and Information Technology, where he was involved in the formulation of policy and regulation and inoverseeing the national state ICT infrastructure projects, a position he held under two cabinet ministers. Mr. Rusli has also acted

    as a Principal Consultant for Pricewaterhouse Coopers. He holds a Doctor of Philosophy, Information Systems, Curtin University

    of Technology, Australia.

    Chris Kanter has been an Independent Commissioner since January 2010. Mr. Kanter currently serves as Chairman and

    Founder of Sigma Sembada Group, a major turnkey contractor with transportation and logistics arms. He had been Vice

    President for Investment, Telecommunication, Information-Technology, Transportation and Tourism of the Indonesian

    Chamber of Commerce and Industry (KADIN Indonesia) since 1994. He has recently been reappointed for a further five yearterm to 2013 in charge of Investment and Transportation. He has also held the position of Chairman of the Executive Board

    of KADIN, Indonesias Special Committee on Investment and International Trade Development, and Chairman of the Board

    of Founders of the Swiss German University. Mr. Kanter has also held a number of roles in the Indonesian Government and

    has been closely involved with The Policy Package for Improving Investment Climate in Indonesia and also served as member

    of the Consultative Congress (MPR) of the Republic of Indonesia from 1998 to 2002. Mr. Kanter is a graduate of the Faculty

    of Engineering, Trisakti University, Indonesia.

    Jarman has been a Commissioner since June 2008. He currently serves as Assistant to the Deputy Minister of State-Owned

    Enterprises in Energy Industry but has previously held various positions, including President Commissioner of PT Tambang

    Batubara Bukit Asam (Persero) from March 2004 to May 2008, Commissioner of PT Tambang Batubara Bukit Asam (Persero)

    from April 2003 to March 2004, Assistant to the Deputy Minister of State-Owned Enterprises in Strategic Industry and

    Telecommunications from January 2002 to February 2006 and Commissioner of PT Industri Sandang Nusantara (Persero) from

    December 2002 to now. Mr. Jarman received a Bachelor degree in Electrical Engineering from the University of Indonesia in

    1981 and a Master of Science from Rensselaer Polytechnic Institute in the United States, in 1991.

    George Thia Peng Heok

    Alexander Rusli

    Chris Kanter

    Jarman

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    Harry Sasongko TirtotjondroPresident Director andChief Executive Officer

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    THE BOARDOF DIRECTORS

    REPORT

    transform Indosats business focus from an emphasis

    on volume to a customer-focused value-based strategy.

    Such repositioning was essential if we were to break

    away from the current market dynamics of rising price

    competition and declining profitability, and grow our

    bottom line.

    Under our new customer focus, we moved to create

    value as defined in terms of customer mapping. We

    reorganised the company according to consumer type

    profit centres, creating four Strategic Business Units

    (SBUs) each concentrated on maximising profits in one

    of the profit centre areas: Consumer Wireless, Consumer

    Broadband, Corporate, and Infrastructure & Wholesale.

    Such segmentation has enabled our teams to focus,

    deliver better solutions to customers various needs, and

    enhance the value that Indosat represents to customers.In addition, this structure delivered the agility and focus

    of a smaller organization combined with the advantages

    and resources of Indosats overall organisation.

    ACTING BOLDLY TO ENHANCE VALUEThroughout Indosats forty-two years of history,

    change has been a constant theme for Indosat with the

    Company responding quickly and dynamically to market

    transformations and evolving consumer needs. Facing

    the pressures of a competitive landscape industry and

    the global economic volatility, the year 2009 was no

    exception. While the Indonesian telecommunications

    industry managed to grow as a whole, albeit at a slower

    rate than in 2008, telecommunications providers across

    the board experienced at or decreased profitability amid

    pricing pressures and a fierce fight for consumer loyalty.

    Against this backdrop, Indosat made bold changes in

    order to defend and grow our value to consumers and

    ultimately, our shareholders.

    With the support of our new major shareholderQtel, and drawing on Qtels broad global experience

    and deep resources, we committed early in 2009 to

    2009 marked a transformation inIndosats business strategy andexecution aimed to enhance thevalue of our products and servicesto consumers. As demonstrated by

    improving results, we are confidentthat we are on the right track towardsincreasing shareholder value.

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    Supporting the efforts of these SBUs, a company-wide

    three-pronged Value Strategy was devised and put into

    place at the start of 2009. Specifically, the three pillars

    of our Value Strategy were: 1) innovative marketing and

    products, 2) a strong distribution network, and 3) a high

    quality network.

    The first pillar, bringing innovative marketing and

    products to the table, leveraged Indosats existing

    strengths and pioneering image. We upgraded our

    loyalty programs aimed at retaining our most valuable

    customers, rolled out competitive product packages,

    cutting edge products, and communicated marketing

    messages to build up consumer awareness. In particular

    we concentrated on upgrading our Data capabilities, a

    sector in which we anticipate high future growth and in

    which we already have a substantial lead.

    The second pillar of strengthening our distribution

    network involved improving our internal sales force as

    well as our dealer selection process, creating alternative

    product distribution channels, and optimising our existingchannels. In parallel, we pushed to improve sales through

    channel management strategies such as targeted sales

    programs working together with banks and other sales

    partners, and strategic bundling programs.

    The third pillar of our strategy, upgrading our network for

    high quality, is an ongoing process as we added capacity,

    expanded coverage and we strove to improve our

    network quality, particularly in the areas that generate

    the majority of our revenue but while also maintaining

    our network quality in other areas. Important events in

    improving our network quality and coverage included

    the efficient and timely roll out of more BTS, bringing

    the total number to 16,353; the launch of our Palapa-D

    Satellite; and building out our JAKABARE Ocean Cable

    Communication System, a 1,300 km fibre optic cable that

    will link Java, Kalimantan, Batam, and Singapore.

    As with any far-reaching transformation, the changes we

    made required an adjustment period and our full year

    performance metrics for 2009 consequently fell short

    of those in 2008 as it took time to put our volume-to-

    value strategy in place. By the second half of the year

    however, the impact of strategy shift began to be felt as

    indicators ticked up in 3Q and went on to show strong

    growth in 4Q. We therefore feel confident that we are

    on the right path and that shareholders and customers

    alike will continue to reap the benefits of this shift down

    the road.

    RESULTS AND PERFORMANCEFor the twelve months ended 31 December 2009,

    the Company recorded a slight decline of 1.4% in

    consolidated operating revenue to Rp18.39 trillion,

    with an EBITDA margin of 48%. Indosats cellular, fixed

    data (MIDI) and fixed voice businesses contributed 76%,

    15% and 9% respectively to the Companys consolidated

    operating revenue.

    On a year-on-year basis, cellular revenues decreased

    by 1.8% to Rp13.93 trillion as a result of a clean-up of

    the pre-paid subscriber records in the first half of 2009.

    Fixed data revenue decreased by 0.5% while fixed voice

    revenue decreased by 0.1%. Meanwhile, operating

    expenses increased by 9.0% for the 12 months ended 31

    December 2009 as a result of higher depreciation and

    amortization charges, government levies and site and

    rental costs.

    Performance suffered in first half of the year as we

    implemented our value-based strategy outlined above,

    due to our shifting strategy focus and the shedding

    of less valuable subscribers. Our efforts paid off in the

    second half of the year and we ended the year on a

    high note, with cellular revenues showing 5.6% positive

    growth in 3Q and accelerating to 12.2% growth in 4Q,

    while fixed data revenues in 4Q demonstrated evenhigher growth at 16.2%.

    The increase in cellular revenues in the second half of 2009

    was due to an increase in the number and profitability

    of subscribers, while the increases in fixed data (MIDI)

    revenues was driven largely by increased demand for

    corporate data communication (Multi Protocol Label

    Switching/MPLS), application services, internet services,

    satellite leases and digital data network services from our

    corporate customers, for which we project rising future

    demand. Fixed voice revenues were essentially at, in

    part due to the appreciation of the Rupiah against the

    US Dollar as some revenue from incoming calls originates

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    in US Dollars; we continued to expand our fixed wireless

    service, reaching 82 cities as of year-end, to position this

    segment for improved revenue growth in 2010.

    Operationally, we were able to meet our targets in 2009

    in nearly all areas, as measured by the quantitative and

    qualitative Key Performance Indicators assigned to each

    sector including each of the new SBUs. Our network

    quality as measured by indicators such as Call Success

    Rates, Attached Success Rate and SMS Delivery Rates also

    showed measurable improvement. Notable achievements

    included successfully obtaining a second 3G carrier, in line

    with our strategy to solidify our leading market position

    in wireless broadband.

    Crucial to attracting new customers and retaining

    existing subscribers, Indosat launched various pioneering

    and innovative products in 2009 including the Indonesias

    first 21 Mbps wireless data service, the first-in-the-world

    launch of BlackBerry Enterprise Service On Demand,

    and our AeroMobile service, which provides cellular

    and SMS service on selected airlines while in the air.These initiatives were supported by customised loyalty

    programs and attractively bundled packages.

    To responsibly finance these initiatives while maintaining

    liquidity, we took on more 17.1% debt, reaching a total

    of Rp25,474.4 billion in debt. Two bond issues were held

    to raise cash: the Indosat VII issue valued at Rp1.3 trillion

    and the Indosat sukuk ijarah (shariah bond) IV, valued

    Rp200 billion. Indicative of our strong financial position

    and overall operational strength, our bond ratings

    received high idAA+ and idAA(sy) rankings by ratings

    agency Pefindo, and Moody further raised the rating of

    our senior unsecured foreign currency bonds.

    Our achievements in 2009 were recognised by 22 major

    awards in 2009. Among others, Indosat was named the

    Best GSM Operator in 2009 by Indonesia Cellular Awards

    (ICA) 2009, Best Mobile Data Service Provider by Frost

    and Sullivan, and our Matrix, Mentari and IM3 brands

    won the Top Brand awards. We were named one of

    the Indonesias Top 10 Most Admired Companies in the

    Innovation and Corporate Reputation categories by the

    Wall Street Journal Asia 200 survey. We also won awards

    for our bond issues, awards for our 2008 annual report and

    2008 sustainability report, awards for our HR programs,

    our PR programs and personnel, our Call Centers, and

    for various products and services. These awards are an

    external confirmation that we are on the right track to

    strengthening our organisation and delivering enhanced

    value to customers.

    CREATING SUSTAINABLE VALUE BY DOINGGOODIn 2009, we refined and strengthened our Good

    Corporate Governance (GCG) practices as detailed later

    in this report. We also complied with various domestic

    and international regulatory reporting requirements,

    such as Bapepam-LK (the Indonesian Capital Market

    Supervisory Agency) requirements and section 404 of the

    U.S. Sarbanes-Oxley Act as a dual-listed public company

    on both the Indonesian Stock Exchange and the New

    York Stock Exchange. In recognition of the quality of our

    reporting, our 2008 Annual Report took third place in

    the Bapepams annual reporting contest, in the Private

    Non-Financial Listed category.

    On a similar note, we refined and expanded our long

    standing corporate social responsibility (CSR) programs.

    These encompass a variety of programs include important

    health and education programs. In 2009 we allocated

    Rp13.4 billion towards activities that support our

    community and our environment. I am proud to note that

    Indosat won the Best CSR/Corporate Social Responsibility

    award at the Indonesia Cellular Awards (ICA) 2009 and

    other events for our whole hearted efforts.

    FUTURE OUTLOOKThis year has been one of transformation and change

    for Indosat. As we review our performance it is clear that

    the company has been emboldened and re-energised

    by the marked shift in strategy, organizational change

    and focus.

    Looking forward, we expect that macro-economic growth

    will improve in 2010, giving the telecommunications

    industry some breathing room, but that pricing pressures

    will also intensify. Our strategy is to ride that out and

    at the same time position ourselves for future long term

    profit growth through innovative and improved solutions

    and products for our customers.

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    We continue to forecast major growth opportunities

    ahead for the telecommunications industry in Indonesia,

    given its growing population and rising disposable

    income combined with a mobile penetration that is still

    below most ASEAN regional users. Moreover, the data

    segment of our business has huge untapped prospects

    driven by Indonesians enthusiasm for online social

    networking among other factors, not least of which

    are the relatively stable current economic and political

    conditions. In short, we view the telecommunications

    industry in Indonesia as a long term growth industry

    and Indosat intends to participate fully in that market by

    creating new products, improving our service capabilities,

    expanding our cellular business and fixed wireless, and

    growing our wireless broadband data services across

    Indonesia. As a fully integrated telecommunications

    operator, we firmly believe in the strengths of our

    business, our people and our ability to out-pace industry

    growth, leveraging our scale and breadth of services

    as the industry and consumers demand increasingly

    advanced and complex solutions.

    In closing, I am confident that we will be able to

    successfully execute this shift, resulting in a stronger,

    more driven company that is better able to compete

    and deliver profit, a credit to our shareholders and to

    the global visions of our Qtel parent company. Drawing

    on our strengths and product leadership, we intend to

    uniquely position Indosat as a company built not only to

    last, but to lead.

    A WORD OF THANKSWe would like to extend our thanks to all our shareholders

    for their encouragement throughout 2009. It is our hope

    that our relationship will continue to develop in the

    years ahead as the company grows. Your insights and

    support are greatly appreciated as always in helping us

    evolve and facing the challenges ahead, as we strive to

    realize our vision of becoming the provider of choice for

    communication and information solutions in Indonesia.

    We also wish to extend a heartfelt thank you to all our

    employees for their contributions for the company.

    On behalf of the Board of Directors, I would like to

    express our sincere appreciation to our shareholders for

    their continued support. In particular, we welcome Qtels

    vote of confidence as expressed by its decision to become

    our new majority shareholder.

    We further recognize that our collective success would not

    be possible without the contributions of our colleagues

    and staff members, the support of our strategic partners,

    and our customers trust. I would like to extend our

    appreciation to all our stakeholders.

    Thank you for your trust and commitment in us. We

    appreciate the responsibility and trust that has been

    given to us. With the Almightys blessing, we hope

    to forge ahead in the coming year to reap rewards

    for us all.

    Harry Sasongko TirtotjondroPresident Director andChief Exective Ofcer

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    LASZLO IMRE BARTA*Director and Chief Commercial Officer

    HARRY SASONGKO TIRTOTJONDROPresident Directorand Chief Executive Officer

    PETER WLADYSLAW KUNCEWICZDirector and Chief Financial Officer

    STEPHEN EDWARD HOBBSDirector and Chief Technology Officer

    * Laszlo Imre Barta was appointed as a member of the Board of Directors at the Extraordinary General ShareholdersMeeting dated January 28, 2010, effective as of May 1, 2010. He replaced Kaizad Bomi Heerjee, who was honorablydischarged effective April 30, 2010.

    FADZRI SENTOSADirector and Chief Wholesale andInfrastructure Officer

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    Peter Wladyslaw Kuncewicz has been a Director and our Chief Financial Officer since September 2009. Mr. Kuncewicz has 30years experience in finance across multiple international markets, 10 of them in the telecommunications sector. From 2006 to2009, Mr. Kuncewicz was the Chief Financial Officer of Telenor Pakistan, the No. 2 player in an active market of five players inPakistan. From 1998 to 2006, he was the Chief Financial Officer of Star Foods SA, an FMCG Company, and from 1996 to 1997,he was the Finance Director at United Biscuits Poland. He also worked in finance procurement and IT roles at Batelco, Bahrainfrom 1996 to 1998. He received a Bachelor degree in Biology from the University of Sussex, England, and a Master of Sciencedegree in Business Planning and Finance from University of Salford, England. He is also a member of the Chartered Institute ofManagement Accountants of the United Kingdom.

    Peter Wladyslaw Kuncewicz

    BOARD OF DIRECTORSPROFILES

    Stephen Edward Hobbs has been a Director and Chief Technology Officer since June 2009. Mr. Hobbs has assumed the roleof CTO for Asiacell in Iraq for the first nine months of its operation, following its CPA license award between 2003 and 2004.Mr. Hobbs has been previously engaged in independent consulting practice, supporting key clients such as Virgin Management,United Kingdom , C&W, United Kingdom, Wataniya Telecom (Kuwait) and Sapient (United Kingdom/United States), supportingthe areas of technology, development and strategy. Mr. Hobbs has experience as Chief Engineer of C&W Mobile, CTO Asia,CTO Global Mobile, Vice President Mobile and ASP services (C&W Global) until 2001, as a pioneer in small antenna satellitesystems and an expert in security programs in wireless environments. He has over three decades of international managementexperience in the telecommunications and technology industries across Europe and Asia. Mr. Hobbs was a Petty Officer Radio

    Electrician (Royal Navy) at Cable & Wireless Telecommunication.

    Stephen Edward Hobbs

    Laszlo Imre Barta has been a Director and Chief Commercial Officer since May 1, 2010. He was formerly the Deputy ChiefMarketing Officer of Grameenphone in Bangladesh. He spent more than four years at Grameenphone in Bangladesh, duringwhich time he developed and led the rollout of the business market strategy, established and led the SME department, andserved as Sales Director. Prior to being seconded to Grameenphone by the Telenor Group, Mr. Barta was at Pannon GSM inHungary, where he headed the Corporate Clients department. Before Pannon, Mr. Barta was with Ericsson Hungary wherehe led the sale of handsets and accessories to local Hungarian mobile operators. He joined Ericsson from Philip Morris,where he started his career in Sales. Mr. Barta has degrees in Accounting and Landscape Architecture & Engineering fromHungarian universities.

    Laszlo Imre Barta

    Fadzri Sentosa has been a Director since June 2007 and a Director and chief wholesale and infrstructure officer since June 2009.Currently, Mr. Sentosa is a member of the Board of Commissioners of PT Aplikanusa Lintasarta. Mr. Sentosa has previouslyheld various positions with us, including as member of the Board of Commissioners of PT Indosat Mega Media from 2005to 2009, Group Head of National Card and Channel Management from 2006 to 2007, Senior Vice President of Commerce,Jabotabek Region from 2005 to 2006 and Senior Vice President of Cellular Sales from 2003 to 2004, member of the Board ofDirectors of Satelindo in 2003 and a member of the Board of Director of IM3 from 2002 to 2003. Mr. Sentosa received a Masterdegree in International Business Management from the University of Technology, Sydney in 2001 and a Bachelor degree inTelecommunications Engineering from the Bandung Institute of Technology in 1986.

    Fadzri Sentosa

    Harry Sasongko Tirtotjondro has been the President Director and Chief Executive Officer since August 2009. Mr. Sasongko haspreviously held the positions of President Director and Chief Executive Officer of GE Consumer Finance from 2005 to 2009,where he was recognized as one of Indonesias top 10 best CEOs in 2008 by the SWA Magazine & Synovate awards. From 1998to 2005, he was a member of the Lippo Group, where he served as Managing Director of the Matahari Retail & Lippo Bank. Hewas formerly the Managing Director of the Consumer Banking of PT Bank Tiara Asia from 1995 to 1998, and was Director of PTCiticorp Finance and Citibank, N.A. in 1998. Mr. Sasongko earned a Bachelor in Civil Engineering degree from Bandung Instituteof Technology Indonesia, a Master of Science degree from the Ohio State University in the United States, and is a Chartered

    Financial Consultant (ChFC), obtained from the Singapore College of Insurance / American College in the United States.

    Harry Sasongko Tirtotjondro

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    THE REPORT -INFORMATION ON THE COMPANY

    INFORMATION

    ON THE COMPANYThe Information contained in this section is extracted from theCompanys 2009 Annual Report on Form 20-F.

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    HISTORY AND DEVELOPMENT OF THECOMPANY

    PT Indosat Tbk was established by the Government on

    November 10, 1967 as a foreign investment company

    to provide international telecommunications services

    in Indonesia and began commercial operations in

    September 1969 to build, transfer and operate an

    International Telecommunications Satellite Organization

    (Intelsat) earth station in Indonesia to access IntelsatsIndian Ocean Region satellites for a period of 20 years. In

    2001, as part of the Governments initiative to restructure

    the telecommunications industry, we entered into an

    agreement with Telkom to eliminate our respective

    cross-shareholdings in several operating subsidiaries,

    including:

    our acquisition of Telkoms 22.5% ownership interest

    in Satelindo (at the time the second largest cellular

    operator in Indonesia);

    Telkoms acquisition of our 35.0% ownership interest

    in Telkomsel; and

    our acquisition of Telkoms 37.2% ownership interest in

    Lintasarta and the purchase of Lintasartas convertible

    bonds held by Telkom.

    Subsequent to the agreement with Telkom, we completed

    the acquisition of the remaining minority interests in

    Satelindo in June 2002. Since entering the Indonesian

    cellular market through our acquisition of Satelindo and

    establishment of IM3 and the subsequent integration of

    such companies in 2003, cellular services have become

    the largest contributor to our operating revenues.

    In August 2002, we entered the domestic fixed line

    telecommunications sector by obtaining a license to

    provide local fixed network services in the Jakarta and

    Surabaya areas.

    In 2002, the Government divested 517.5 million shares,

    representing approximately 50.0% of our outstanding

    Series B shares at the time, in two stages. In May 2002,

    the Government sold 8.1% of our outstanding shares

    through an accelerated global tender. In December 2002,the Government divested 41.9% of our outstanding Series

    B shares to a former subsidiary of STT Communications

    Ltd. (STT).

    In June 2008, Qtel acquired STTs interest in us, triggering

    a mandatory tender offer by Qtel to acquire up to

    1,314,466,775 Series B Shares, representing approximately

    24.19% of our total issued and outstanding Series B

    Shares, at a purchase price of the U.S. Dollar equivalent of

    Rp369,400 per ADS and Rp7,388 per Series B Share. Qtel

    is a publicly held corporation which is majority-owned

    by the State of Qatar and its affiliated entities. Qtel is

    organized under the laws of the State of Qatar with

    shares listed on the Doha Securities Market, as well as

    the Abu Dhabi Securities Market, and Global Depository

    Receipts traded on the London Stock Exchange. Qtel is

    Qatars exclusive telecommunications provider and one

    of the largest public companies in that country and

    provides a wide range of telecommunications products,

    including, among others, national and international GSM

    mobile services, Internet and cable television services.

    As of December 31, 2009, the Government owned

    14.29% of our outstanding shares, including 1 Series

    A share, and Qtel Asia owned approximately 65.0% of

    our outstanding Series B shares. Qtel Asia is owned by

    Qtel. The remaining 20.71% of our outstanding Series B

    shares is owned by public shareholders as of December

    31, 2009.

    For a description of our principal capital expenditures

    since January 1, 2007 and principal capital expenditures

    currently in progress, including the amount invested

    and method of financing, see Chapter Management

    Discussion and Analysis.

    Our registered office is located at Indosat Building, JalanMedan Merdeka Barat, No. 21, Jakarta 10110, Republic

    of Indonesia, and our telephone number is +62 21 -

    3869615. Our corporate website may be accessed through

    the URL http://www.indosat.com. The information found

    on our corporate website does not, however, form

    part of this annual report and is not incorporated by

    reference herein. Our agent for service of process in the

    United States with respect to our ADSs is Bank of New

    York Mellon, Depository Receipt Division, 101 Barclay

    Street, New York, New York 10286, U.S.A.

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    I N D O S A T 2 0 0 9 A N N U A L R E P O R T 45

    THE REPORT -INFORMATION ON THE COMPANY

    BUSINESS OVERVIEW

    We are a fully integrated Indonesian telecommunications

    network and service provider and we offer a

    full complement of national and international

    telecommunications services in Indonesia. We are

    the second-largest cellular operator, as measured by

    number of cellular subscribers, and a leading provider

    of international long-distance services in Indonesia. We

    also provide MIDI services to Indonesian and regionalcorporate and retail customers. We also provide MIDI

    services to Indonesian and regional corporate and